Leadership Lessons From The Shaolin

I watched a Sunday movie called Shaolin, a martial arts film from Hong Kong (2011). 

What I really enjoyed about this movie aside from action and adventure was the teachings of the Shaolin monks.

Some highlights that I took away:

- Everything has a purpose: "Which is more useful a pile of gold or of mud? To a seedling, it is the pile of mud." One thing or one person is not better than another, but are just different and each serves their own purpose in life. 

- Greed is the root of all evil: "All negative deeds are done for greed." We need to be willing to let go of the desire for material things and instead value doing good deeds.
 
- Evil causes suffering: "From evil comes suffering. With justice, they are gone." In Judaism, there is a similar notion that one bad deed begets another and causes suffering, and vice versa good deeds spur more good in the world.

- Repentance is learning and growth: "The one who repents is a hero." Everyone makes mistakes and does bad at some point in their life--no one is an angel--but the key is to learn from these and commit to do better the next time. 

- Compassion is the way to peace: By being compassionate to others, we can purge ourselves of discontent and anger, and find inner peace and enlightenment.

Below is how I summarize the steps from materialism to enlightenment.

Hopefully, we can all find our way to achieving our true potentials for the good.
 

Leadership Lessons From The Shaolin

Do Business With Good People

While most companies run to do business with anyone with a checkbook or credit card, some amazing others are more discriminating. 

In interview on Leadership in the New York Times (24 December 2011) with Ori Hadomi, the CEO of Mazor Robotics (they make robotic systems that aid in spinal surgeries) he states: "You can't afford to working with people are not good people [you need to be selective]...you need to look at your vendors and your customers the same way."  

He actually "told one our salespeople recently that he didn't have to sell our product to people who were not nice to him."

Wow--this is powerful stuff. 

It's not about just the money, it's about the meaning and feeling good about yourself, the organization, and what you are achieving,
Similarly, Hadomi has a different--better--philosophy on the role of the management that typically sees itself as making sure employees get the work done and work hard.  Hadomi states: I believe that my role is not to make people work, but to give them the right working conditions, so that they will enjoy what they do." 

On making mistakes, often a punishable offense in organizations, Hardomi states: "It's natural that we make mistakes."  The main thing is that we learn and solve them for the future. 

With planning and communicating, while many organizations play their stakeholders and stockholders telling them everything is going to be just great--and this often is pronounced when companies reassure investors and others right before they were about to fall off the proverbial bankruptcy cliff.  However, Hardomi tells us that while positive thinking can help motivate people, it can also be dangerous to plan based on that and that instead in Mazor robotics, he establishes an executive as the devil's advocate to "ask the right questions [and]...humble our assumptions."

In working out problems, while email wars and reply-alls fill corporate email boxes, Hardomi cuts it off and says "after that second response...you pick up the phone."  Problems can be resolved in 1/10 the time by talking to each other and even better "looking at the eyes of the other person." 

As we all know, too often, the number and length of meetings are overdone, and Hardomi has instead one roundtable a week--where everybody tells what they did and are planning to do--this synchronizes the organization. 

Who does Hardomi like to hire, people that are self-reflective, self-critical, and can articulate their concerns and fears. These people are thoughtful, are real, and will make a good fit.  

Hardomi sets the bar high for all us in breaking many traditional broken management paradigms--he is paving a new leadership trail that especially from a human capital perspective is worthy of attention and emulation.

(Photo adapted from here with attribution to Gnsin and Honda)

Do Business With Good People

Online Presence, Your Calling Card

In the age when Facebook has surpassed 800 million users, I still often hear people say that they don't like to join social networks or put any information about themselves on the Internet. 

Whether or not their apprehensions about their privacy being compromised is justified or whether they feel that "it's simply a waste of time" or that they "just don't get it," the impetus for us to all establish and nurture our online presence is getting more important than ever. 

In the competition for the best jobs, schools, even mates, and other opportunities, our online credentials are becoming key.

We've heard previously about jobs checking candidates backgrounds on the Internet and even bypassing candidates or even firing employees for their activities online.  

Numerous examples of people badmouthing their companies or bosses have been profiled in the media and even some politicians have been forced out of office--remember "Weinergate" not too long ago?

Now, not only can negative activities online get you in trouble, but positive presence and contributions can get you ahead.

The Wall Street Journal (24 January 2012) reports in an article titled No More Resumes, Say Some Firms that companies are not only checking up on people online, but they are actually asking "applicants to send links representing their web presence" in lieu of resumes altogether. 

What are they looking for:

- Twitter Accounts
- Blogs
- Short Videos
- Online Surveys/Challenges

The idea is that you can learn a lot more about someone--how they think and what they are like--from their history online, then from a resume snapshot.

Of course, many companies still rely on the resume to screen applicants, but even then LinkedIn with over 135 million members is sometimes the first stop for recruiters looking for applicants.

Is everything you do and say online appropriate or "fair game" for people screening or is this going over some sacred line that says that we all have professional lives and personal lives and what we do "when we're off the clock" (as long as your not breaking any laws or doing something unethical) is no one's darn business.  

The problem is that when you post something online--publicly--for the world to see, can you really blame someone for looking?  

In the end, we have to be responsible for what we disclose about ourselves and demonstrate prudence, maturity, respect, and diplomacy, perhaps that itself is a valid area for others to take into account when they are making judgments about us. 

When it comes to children--parents-beware; the Internet has a long memory and Facebook now has a "timeline", so don't assume everyone will be as understanding or forgiving for "letting kids be kids."

One last thought, even if we are responsible online, what happens when others such as hackers, identity thieves, slanderers, those with grudges, and others--mess with your online identity--can you ever really be secure? 

Being online is no longer an option, but it is certainly a double-edged sword. 

(Source Photo: here; Image credit to L Hollis Photography)

Online Presence, Your Calling Card

App Provides Push-Button Emergency Help

An important new free iPhone/Android App called CrimePush hit the market today.

It allows you or a loved one at the push of a button to report a crime.  

Once you download the app, you can store your name, phone number, and address (so it's there in case something G-d forbid happens).

Further, you can set the App to report crimes with your information or anonymously and with or without your GPS location. 

Then you have a screen that provides you with 9 options for the various types of crime or emergency:

- Theft
- Threat
- Altercation
- Sexual Abuse
- Medical
- Accident
- Vandalism
- Drugs
- Harassment

Click on theft, as an example, the date and time are pre-populated for you, and you have a free text area to describe the incident, and the options to add a photo, video, or audio.

Then simply hit the "push" button to submit to the authorities. 

My understanding is that more enhancements to the CrimePush App are in the works such as the ability to shake your phone to activate CrimePush, so the police can find you quickly through GPS. 

CrimePush has the potential to help a lot of people and ultimately actually help to reduce crime by having people report instead of ignore, and provide information to the authorities faster, more accurately, and more comprehensively using the various multimedia options to capture the crime and the criminals.

(Source Photo: here)

App Provides Push-Button Emergency Help

SCADA Beware!

In case you thought hacking of our critical infrastructure and SCADA systems only happens in the movies, like with Bruce Willis in Live Free or Die Hard, watch these unbelievable videos of what Max Corne seemingly does to the energy, maritime infrastructure, and highway transportation systems.


Max apparently is able turn off (and on) the lights in entire office towers--one and then another, control a drawbridge (up and down)--and has people and cars waiting and backed up, and even changes traffic signals--from speeds of 50 to 5 as well the message boards to motorists. 

While I understand some have questioned the validity of these videos and have called them hoaxes, the point that I come away with is not so much whether this guy is or is not actually hacking into these computer and control systems as much as that the people and organizations with the right skills could do these things.


And rest assured that there those out there that can perform these hack attacks--reference the Stuxnet worm that attacks Siemen industrial control systems such as those used in the nuclear industry (June 2010).


I also heard a story that I don't know whether it is true or not, about how a cyber expert personally dealt with a very loud and unruly neighbor who was playing Xbox 360 at 3 AM and keeping him awake. So the cyber expert simply hacked into his neighbor's Xbox game over the Internet and set off a program that whenever his neighbor tried to play it, a timer would automatically turn the Xbox back off again (neighbor turns it on again, hack turns it off again....), until at one point, the cyber expert heard the neighbor pick something up (presumably the Xbox) and throw it against the wall. 


In this story, the damage was limited, in other cases as the Max Corne videos demonstrate (in terms of the realm of the possible), when hackers attack our critical infrastructure and control systems, the results can truly be life threatening, majorly disruptive, and can cause widespread chaos.


Every day, there are digital natives (in terms of their advanced computer skills) that are proving what they can do to bypass our firewalls, antivirus protection, intrusion detection systems, and more.


While in the case of the hack attack on the Xbox, that was the end of the problem for the loud playing neighbor keeping this other guy up at night, but in general, the unbelievable ability of some hackers to break into major systems and manipulate controls systems and disrupt critical infrastructure is certainly no game, no laughing matter, and something that should keeps us up at night (Xbox playing or not). 


The takeaway is that rather than demonize and discourage those who have the skills to figure this "stuff" out, we should actually encourage them to become the best white hat hackers they can be with it, and then recruit them into "ethical hacking" positions, so that they work for the good guys to defeat those who would do us all harm. 

SCADA Beware!

Platforms - Open or Closed

Ever since the battles of Windows versus Linux, there have been two strong competing philosophies on systems architecture.

Many have touted the benefits of open architecture--where system specifications are open to the public to view and to update.  

Open sourced systems provide for the power of crowdsourcing to innovate, add-on, and make the systems better as well as provides less vendor lock-in and lower costs.  

Open Source -----> Innovation, Choice, and Cost-Savings

While Microsoft--with it's Windows and Office products--was long the poster child for closed or proprietary systems and has a history of success with these, they have also come to be viewed, as TechRepublic (July 2011) points out as having an "evil, monopolistic nature."

However, with Apple's rise to the position of the World's most valuable company, closed solutions have made a strong philosophical comeback.

Apple has a closed architecture, where they develop and strictly control the entire ecosystem of their products. 

Closed systems provides for a planned, predictable, and quality-controlled architecture, where the the whole ecosystem--hardware, software and customer experience can be taken into account and controlled in a structured way.  

Closed Systems -----> Planning, Integration, and Quality Control

However, even though has a closed solutions architecture for it's products, Apple does open up development of the Apps to other developers (for use on the iPhone and iPad). This enables Apple to partner with others and win mind share, but still they can retain control of what ends-up getting approved for sale at the App Store. 
I think what Apple has done particularly well then is to balance the use of open and closed systems--by controlling their products and making them great, but also opening up to others to build Apps--now numbering over 500,000--that can leverage their high-performance products.

Additionally, the variety and number of free and 99 cent apps for example, show that even closed systems, by opening up parts of their vertical model to partners, can achieve cost-savings to their customers. 

In short, Apple has found that "sweet spot"--of a hybrid closed-open architecture--where they can design and build quality and highly desirable products, but at the same time, be partners with the larger development community. 

Apple builds a solid and magnificent foundation with their "iProducts," but then they let customers customize them with everything from the "skins" or cases on the outside to the Apps that run on them on the inside. 

Closed-Open Systems -----> Planned, Integrated, and Quality PLUS Innovation, Choice, and Cost-Savings

Closed-Open Systems represent a powerful third model for companies to choose from in developing products, and which benefits include those from both open and closed systems.

Platforms - Open or Closed

Hello From Moon Colony

What can be more thrilling than the promise of space exploration and the virtually limitless possibilities that it holds. 

Since the Apollo 11 mission in 1969, the first manned mission to land on the moon, we have dreamed of the next step in terms of an actual colony of humans living there. 

In 1975, the science fiction TV show Space: 1999, that many of you may still remember, envisioned what this space colony could look like (until a nuclear mishap sends the colony hurling through space). 

From 1984, you can see attached, a NASA's artist rendering of a colonized moon along with astronauts and lunar rover.

Now in 2012, with the presidential campaigning in full swing, we are hearing the promise of such a manned lunar colony once again and it is still just as exciting as ever.

One candidate, called for the lunar colony to be bustling with commercial activity by 2020--wouldn't that be amazing!

While it was funny when this candidate said that once the colony reached 13,000 American inhabitants, they can petition to become a state, it also somehow brought it into a new perspective and made it so real--like could this really happen one day? 

The idea of expanding beyond our limits here on Earth, making new discoveries, tapping into potential new resources, and harnessing ever greater innovation from such exploration can bring hope of a better, brighter tomorrow to all. 

Note to self: must haves for a lunar colony--aside from a place of worship, a great fitness center and some nice restaurants, we'll need the Internet, iPhone, Netflix, and Xbox (and Facebook would be a plus) ;-)

(Source Photo: here)

Hello From Moon Colony

Cyber War - The Art of The Doable

CBS 60 Minutes had a great episode this past June called Cyber War: Sabotaging The System.

The host Steve Kroft lays the groundwork when he describes information or cyber warfare as computers and the Internet that is used as weapons and says that "the next big war is less likely to begin with a bang than with a blackout."

This news segment was hosted with amazing folks like Retired Admiral Mike McConnell (former Director of National Intelligence), Special Agent Sean Henry (Assistant Director of the FBI's Cyber Division), Jim Gosler (Founding Director of CIA's Clandestine Information Technology Office), and Jim Lewis (Director, Center for Strategic and International Studies).  

For those who think that cyber war is a virtual fantasy and that we are safe in cyberspace, it's high time that we think again.  

Here are some highlights:

- When Retired Admiral McConnel is asked "Do you believe our adversaries have the capability of bringing down a power grid?"  McConnell responds "I do." And when asked if the U.S. is prepared for such an attack, McConnell responds, "No."

- Jim Gosler describes how microchips made abroad are susceptible to tampering and could "alter the functionality" of let's say a nuclear weapon that needed to go operational, as well as how they "found microelectronics and electronics embedded in applications that shouldn't be there." 

- Special Agent Henry talks about how thieves were able to steal more than a $100 million from banks in less than half a year, not by holdups but through hacking. 

- Jim Lewis tells of the "electronic Pearl Harbor" that happened to us back in 2007, when terabytes of information were downloaded/stolen from our major government agencies--"so we probably lost the equivalent of a Library of Congress worth of government information" that year and "we don't know who it is" who broke in.  

The point is that our computers and communications and all the critical infrastructure that they support--including our defense, energy, water, transportation, banking, and more are all vulnerable to potentially lengthy disruption.

What seems most difficult for people to grasp is that the bits of bytes of cyberspace are not just ephemeral things, but that thy have real impact to our physical universe.   

Jim Lewis says that "it doesn't seem to be sinking in. And some of us call it 'the death of a thousand cuts.' Every day a little bit more of our intellectual property, our innovative skills, our military technology is stolen by somebody. And it's like little drops.  Eventually we'll drown. But every day we don't notice."

Our computer systems are vulnerable and they control virtually all facets of lives, and if the enemy strikes at our cyber heart, it is going to hurt more than most of us realize.  

We are taking steps with cyber security, but we need to quickly shift from a reactive stance (watching and warning) to a proactive posture (of prevention and protection) and make cyber warfare a true national priority.

Cyber War - The Art of The Doable

Work Off Of Standards, But Stay Flexible to Change

Interesting book review in the Wall Street Journal (18 January 2012) on Standards: Recipes for Reality by Lawrence Busch.
Standards are a fundamental principle of enterprise architecture, and they can mean many things to different people--they can imply what is normal or expected and even what is considered ethical.
Reading and thinking about this book review helped me to summarize in my own mind, the numerous benefits of standards:
- Predictability--You get whatever the standard says you get.
- Quality--By removing the deviation and defects, you produce a consistently higher quality.
- Speed--Taking the decision-making out of the routine production of standardized parts (i.e. we don't have to "reinvent the wheel each time"), helps us to move the production process along that much faster.
- Economy--Standardizing facilitates mass production and economies of scale lowering the cost of goods produced and sold.
- Interoperability--Creating standards enables parts from different suppliers to inter-operate and work seamlessly and this has allowed for greater trade and globalization.
- Differentiation--Through the standardization of the routine elements, we are able to focus on differentiating other value-add areas for the consumer to appeal to various tastes, styles, and genuine improvements.
While the benefits of standards are many, there are some concerns or risks:
- Boring--This is the fear of the Ford Model-T that came in only one color, black--if we standardize too much, then we understate the importance of differentiation and as they say "variety is the spice of life."
- Stagnation--If we over-standardize, then we run the risk of stifling innovation and creativity, because everything has to be just "one way."
- Rigidity--By standardizing and requiring things like 3rd-party certification, we risk becoming so rigid in what we do and produce that we may become inflexible in addressing specific needs or meeting new requirements.
The key then when applying standards is to maximize the benefits and minimize the risks.
This requires maintaining a state of vigilance as to what consumers are looking for and the corollary of what is not important to them or what they are not keen on changing. Moreover, it necessitates using consumer feedback to continuously research and develop improvements to products and services. Finally, it is important to always be open to introducing changes when you are reasonably confident that the benefits will outweigh the costs of moving away from the accepted standard(s).
While it's important to work off of a standard, it is critical not to become inflexible to change.
(Source Photo: here )

Work Off Of Standards, But Stay Flexible to Change

Finding Better Ways

Saturday Night Live had a funny skit last week about people in the future looking back at us in 2012 as "digital pioneers"--and how silly many of the things we do today looks from the outside.
Here are some examples that may resonate with a lot of you:
- Driving--We drive 1-4 hours a day and "are okay with that."
- Email--We boot up our computers, go to the Internet, log unto to our accounts, and send an email and think that "was so easy, fast, and convenient."
- Clothing--We get dressed in underwear, shirts, pants, belt, socks, shoes, tie, and wrap it all under a jacket and feel that it's "not way too many pieces."
- Bathrooms--We have bathrooms in our homes and have it close to where we eat and that "seems smart to us."
There were other examples making fun of us eating fruits and vegetables, keeping domesticated animals in our homes, and thinking that living to the age of 91 is old.
While we don't know exactly what the future will look like, when we look at our lives today "under the microscope"--things really do sort of appear comical.
I believe that we really do need to look at ourselves--what we do, and how we do it--with fresh eyes--and ask why do we do that? And are there alternatives? Is there a better way?
Too often we believe that the way things are--"is simply it"--when if we would just think how this would look to someone 100 years from now, perhaps we would be quicker to open our eyes to other options and innovations.
It reminds me of the story in the Torah (Numbers 22) where Balaam is sent to curse the Jewish people but ends up blessing them. In this story the donkey that he is riding on refuses to proceed, because it sees an angel in front of them. Balaam does not see the angel and beats the donkey thinking that was the right thing to do. G-d then miraculously gives the donkey the power of speech and the donkey complains about the harsh treatment from Balaam, and G-d opens Balaam's eyes to see the angel, at which point he understands that the donkey really saved his life.
This Biblical story is similar to our lives where we go along sort of blind to the realities right in front of us, and not only that but we keep pushing forward along the very same route not seeing the obstacles or other alternatives that may be better for us.
While we (generally) don't have donkeys talking back to us with feedback or the ability to see angels, I think by sensitizing ourselves more, we can open ourselves up to question the status quo and break the paradigms that we just take as givens.
So when we do get to the next 100 years out--it'll truly be a lot better than today and without the traffic! ;-)

Finding Better Ways

War ---> Peace

I like this clever poster from the United Nations, published in March 2009 by their Department of Public Information, on "Translating War to Peace" with a dove carrying the letter "A" from the word war to the word peace.
If only peace was as simple as moving around a single letter.
Usually, it not the single letter that is painful, but when it becomes many letters and these letters form words of hate, bigotry, intolerance, and injustice that is indeed painful and where war does not translate to peace, but where war become unfortunately inevitable.
As individuals and a nation, I believe peace is what we all hope and pray for and that this comes from a spirit of brotherhood and unity around the world.
Although there are many prayers for peace, I am reminded of one specific beautiful prayer In Judaism, that we sing called "Oseh Shalem"
"May he who makes peace in high places, make peace for all of us and all Israel, and let us say Amen."
I love singing this and humming the tune for this prayer--it is like a deep calling that resonates.
I noticed online that the United Nations "cancelled as a sales item" this poster for peace (and it's also gone from Amazon), and it should make us all wonder where did that peace go and when will it return?
A genuine peace--more than a single letter and a secure and lasting peace of many letters.
(All Opinions my own)

War ---> Peace

Clean Water From A Bicycle

Love this product called The Aquaduct for helping people in developing countries get clean water.

Using the power of pedaling, water that is loaded into the back of the bike is "cycled" through a filter and run into the clean container in the front.

This can be done by actually riding the bike home with the water or refilling the clean container in stationary mode.

The Aquaduct reminds me of some similar products that I saw and blogged about in July at a Peace Corps exhibit that used bicycles for shelling corn and charging cell phones.

What's great about The Aquaduct is that is a simple, all-in-one solution that transports, filters, and stores water--it was the winning entry (out of 102) in the Google Innovate or Die competition.

For 1.1 billion people without clean water in the world, The Aquaduct solves the problem for transporting and sanitizing water.

In Judaism, we say "Mayim Chaim"--that water is life, and this innovative pedal-powered transit and filtration machine can help bring life-saving water to the masses.

Clean Water From A Bicycle