Showing posts with label Observations. Show all posts
Showing posts with label Observations. Show all posts

September 21, 2019

OFNR Communications Model


This is a useful 4-part communications process (developed by Dr. Marshall Rosenberg):

1. Observations:  Tell the other person the behavior you observe from them that is making you uncomfortable. 
When I Observe...

2. Feelings:  Explain how the person's behavior makes you feel (happy, sad, angry, annoyed, excited, worried, scared, hurt, embarrassed, confused)
I feel...

3. Needs: Describe what you need from the other person (physiological, safety, social, esteem, self-actualization)
Because I need...

4. Requests: Ask them specifically what you'd like them to do.
Would you be willing to... 
It's a way to make your feelings and needs known and ask nicely what you'd like from others. 

This provides a mechanism to give feedback and work with other people without being confrontational, threatening, dictatorial, or nasty. 

When I see you reading my blog, I feel happy, because I need to try to be a good person and good influence in this world. Would you be willing to share my blog with others? ;-)

(Credit Photo: Andy Blumenthal and Colleague from Work)
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