Showing posts with label Cultural Fit. Show all posts
Showing posts with label Cultural Fit. Show all posts

August 4, 2013

Will You Be Missed?

There's a question everyone always ask themselves--when they are gone from an organization will they be missed?

We all tell ourselves that we are irreplaceable--when we leave everything will fall apart, that "then they will be sorry," and maybe they will finally appreciate us.

But when calmer heads prevail, we sort of know the truth that we are all indeed replaceable--there are others just waiting in the wings to swoop in for a chance to do our job and perhaps better than we ourselves did it. 

But won't we be missed? They'll be a party, cards, well wishes, maybe even gifts, and people will say how much they will miss us, but then when we are gone--24, 48, 72 hours later--does anyone really care? 

If we left things in disarray and without a succession plan--we kept it all in our head waiting for the day to show them all--then there will be a period that may not be so pretty for the others taking on the responsibilities we are leaving behind.  

However, someone who would do that to the organization and their fellow employees, you may ask what good were they really anyway? 

For the most part, when people leave, I think there is a transition period for people to adjust to change--this is normal, and then after that people go on thinking about life afterwards.

- What new opportunities are there for them? In a crude way, some may even think that there is now one less person for them to have to climb over to advance. With someone leaving, one can say even that their power flows back and is dispersed to the others in the organization to "pick up the baton," influence and lead. 

- Some may realize that the problems the person brought to the organization (and everyone brings a mixed bag--both good and bad), have now left with them. Were they entrenched in the current ways of doing things and naysayers to any sort of change? Did they have an ego and a sense of entitlement after serving for years? Had they become stale and fallen behind the times in terms of best practices, new technologies, and so on?

- Others can look forward to new people and "fresh blood" coming in--reinvigorating the organization, bringing in new perspectives, fresh ideas, or as they say, "mix it up a little," shake the limbs, ask questions of the status quo--of course, you never really know about a new person, until the marriage equivalent of "you wake up with them in the morning"--you see how they actually perform on the job, in the culture, with the people. 

Sure, there are some special people that are practically irreplaceable, because they are such visionaries, innovators, and leaders of people--that they are truly one in ten million. Steve Jobs is one of those that come to mind. These are the exceptions, not the rule. 

For most people, we give to the organization and provide value--some people thrive for years or decades. It is individualistic and depends on many factors but especially the person to job fit and the person to organization fit. Factors that are in some ways quantifiable based on knowledge, skills, and abilities, but also depends on personality, culture, style, adaptability, motives, and many more things. 

When a person is a good or great fit--there is almost nothing better for them and the organization then a long and productive marriage of the two!

But when the fit is bad--then it is bad for the person and the organization--there can be poor productivity, negative interrelationships, and bitter feelings. 

Depending on the situation and fit...Often we wished people stayed longer and could keep giving their gift. Sometimes people know when the tea leaves are telling them to move on and the fit is no longer right. And still other times, some people overstay their visit and thereby do more harm then good. 

How will people see you when it your time to leave? You want to be missed for all the right reasons. ;-)

(Source Photo: here with attribution to Bernt Rostad)
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January 6, 2013

We Don't Accept You Here

A number of years ago I had received an interesting job offer--not actually for a job I had applied to, but for "something else", and apparently the job was supposed to come without any questions asked. 

Because when I asked about the typical things that you like to agree on before you start a job, I found that it wasn't going to work out then for this executive because of "cultural fit."

At the time, it was quite clear that cultural fit was just another term used to discriminate not those that could do the job well from those that couldn't, but rather those who would be too thoughtful, innovative, or even challenging to the (failing) status quo. 

In this particular case, the leadership was highly corrupt (in more ways than one) and it came out in front-page investigations and findings not long after, with the actual sacking of many of the head honcho bunch.

When it comes to hiring, it is challenging for many leaders to not just punch the checklist for diversity, but too really embrace it, and this stems from many reasons including fear, bias and hatred of cultures that are different than our own, but also the need for highly insecure leaders to singularly "rule the roost" without any challenge of opinion. 

These leaders think that if everyone fits their mold and subordinates themselves to them alone, then they are by default always right--regardless of the actual consequences of their decision-making.

The problem is that there is no one to vet issues with, play devil's advocate or give an alternate viewpoint--and the insecure leadership with their minion of look-alike, think-alike followers will often drive the train over the cliff--without anyone so much as saying a boo. 

This last week, when a record number of women Senators (20) and congresswomen (82)--were sworn in to the 113th Congress, there was hope of their bringing to the old political mix a new sense and style of collaboration that could help the nation resolve the many issues that we are embroiled in heated negotiation and impasse (e.g. the debt ceiling, the national deficit, the budget, immigration, and more).

Similarly, Bloomberg BusinessWeek (3 January 2013) published an article called "Only BFFs Need Apply"--about how job applicant's cultural fit often trumps their actual qualifications.

BusinessWeek sums up the dilemma with hiring based on cultural fit: While it "may summon up obnoxious images of old boys clubs and social connections...a cooperative, creative atmosphere can make workdays more tolerable and head off problems before they begin." Put another way: the "American ideals about team diversity collide with the reality of building a cohesive, practical staff."

However, the problem with relying on cultural fit is not only that you don't often get the best candidates, but that it is used not just to describe common values and work ethics, but rather inappropriately "as an excuse for feelings interviewers aren't comfortable expressing" such as not being able to accept a person's accent or that they cover they head for religious reasons. 

While hiring lackeys may have a short-term benefit of cohesion, in the long-term, the lack of diversity may result in groupthink and even that "the one person who has a different thought could have saved a business."

Of course, there is also legal prohibitions against discrimination in hiring and personnel management, as well as the ethical issue of hiring unfairly and what that does to the moral fiber of the organization and its people--it's corrosive to their values and capabilities and will lead to the revulsion and loss of good employees, customers, stockholders, and others over time.

Here's the enterprise architecture slant on this topic: "you have to decide if you're hiring for the culture you have or the culture you want." ;-)

(Source Photo: here with attribution to Tobucil and Klabs)

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