Showing posts with label Brick and Mortar. Show all posts
Showing posts with label Brick and Mortar. Show all posts

February 7, 2021

Did You Sell Your GameStop?


Well, I couldn't resist. 

Around midday today, I peaked my head into the local GameStop.

There wasn't 1 single customer in the store. 

Not 1!

There were two workers.

When I asked if they had any GameStop stock. 

The manager said he had been offered some when he got promoted, but unfortunately turned it down. 

Well the stock was a manic bubble for a short time these last few weeks, and it could've made him a bundle. 

Based on what you see today, do you think you should own GameStop?  ;-)

(Credit Photo: Andy Blumenthal)


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August 10, 2020

Beautiful Cookware

Thought this was beautiful cookware at the Amazon 4-Star Store.

BTW, can't believe Amazon is now getting into bricks and mortar too!

These enameled cast iron dutch oven pots are colorful and useful. 

In a way, they are too good-looking to use.  

Maybe just put them on the stovetop and let them look pretty. 

There is always the microwave for the real food. ;-)

(Credit Photo: Andy Blumenthal)
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May 30, 2018

Dumb Socks

So have you ever gone to the shoe store, but you forgot to wear socks. 

Well, this is what you get to try-on shoes.

These absolutely crappy, thin, brownish wades of disposable nylon socks. 

How completely unappealing--especially piled up like this and looking like they are getting reused again and again. 

The try-on socks look shitty, feel shitty, and don't help you try-on anything, because they aren't the same density or texture as regular socks. 

Talk about penny wise and dollar foolish--if the store won't even invest in a proper pair of socks for their customers, then how much do they value their business? 

How about an intelligent shoe store with a little class that actually has some real pairs of socks for their customers, and when you're done they send them out to the cleaners or maybe even let you keep the pair if you buy the shoes!  ;-)

(Source Photo: Andy Blumenthal)
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January 26, 2017

Camera Of Life

So this open-door market has no workers there.

Someone comes in to stock the shelves periodically, and that's it!

It's completely automated of workers, and only has this automated kiosk for check-out. 

As you shop, there are cameras watching you, so you don't steal anything. 

Then you go to the checkout and like in other stores, you scan you items and pay with your credit card, but the difference is that it's without anyone else around at all.

Can you imagine someone would leave there business and there is no one watching you, except the cameras.

You're on your honor system. 

Just think how much money the owner saves by not having to stand there or hire someone to stand there all day. 

He can have 10 or 100 or 1,000 of these stores and no daily labor to pay for. 

Talk about people losing their jobs to automation and robotics!

So even if someone does steal 1 or 2 things, it's a minor loss to the owner compared to paying someone to stand there and check people out all day (salary, benefits, payroll taxes, workers comp insurance, and more). 

What if the camera isn't even real and it's just a dark cone, so you are just left to think that you're being surveilled...another savings for the owner. 

Now imagine if we all internalized this thought in life that we were under the watchful eye of our Maker, and everyone would do the right thing even when no one else was there watching. ;-)

(Source Photo: Andy Blumenthal)

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November 26, 2014

Goods AND Serices --> AMAZON

Really like what I read yesterday...Amazon is expanding from selling goods to also adding services.

Amazon is the #1 stop for just about any daily purchase (except things like cars and houses, which I think Amazon will eventually consider for an acquisition in the future as well). 

With their nearly effortless shopping experience, free shipping (for "Prime" customers), and easy returns, it is eCommerce as it was meant to be!

Now according to the Wall Street Journal, Amazon is adding local service providers from plumbers to electricians.

The cross-selling possibilities are luring--so that as you purchase a household item, up pops local services providers for someone to install or service the item--it's all integrated.

Moreover, Amazon will do background checks on these service partners, determine if they have liability insurance, and offer a money-back guarantee on the services rendered (Oy vey to Craigslist and Angie's List).

Amazon is a brilliant retailer, once they have holodeck like virtual reality experience where you can simulate actually being next the goods to look at them, feel them, even try them (on), then we will achieve shopping nirvana and will never have to enter a Best Buy or other useless and obsolete bricks and mortar retailer again. ;-)

(Source Photo: here with attribution to Yo Mostro)

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November 9, 2014

Lowest Price Guaranteed!

So I bought a really comfy chair--everyone wants one of these. 

(Note: Pictured here is not the actual chair or store from my story today.)

Anyway, I was so happy thinking about how lush the sitting experience would be. 

Yes, the "retail price" seemed high, but I got the "Veterans Day discount" and then bargained some more. 

So I thought I probably did okay on the negotiation, especially since I was dealing with a major national brand.

Also, the contract/invoice had in writing a "lowest price guarantee"--so that if within 30 days, I found the chair for cheaper, the company "would gladly refund the difference in full"!

Sounds good, right?

But something wasn't feeling right and when I went home I had trouble sleeping--something seemed off with this purchase and this merchant. 

So in the morning, I checked online and found the exact same chair for almost $300 less!

Well, I headed straight to the store with a printout of the lower price I had found and promptly presented it to the store manager for the refund of the difference as promised.

But instead of the glad refund, I got stonewalled and the dumbest look on the store manager's face I have ever seen. 

He started the million excuses why he wouldn't refund the difference in price as promised. 

First he said, oh, the chair I found was a different color--I showed him the chair online and the one in his showroom, and they were the identical color and everything. 

Then, he goes for a second attempt, saying, uh the price guarantee doesn't apply to prices found at outlets, and I said where does the price I found say outlet anywhere? He couldn't find anything like that. 

So he tries a third time to get rid of me, and says, the merchandise has to be advertised under "the same terms and conditions," and it wasn't.  I said what terms and conditions weren't the same?  He said, well, they just weren't the same. 

At which point, he told me plain and simple that he wasn't going to refund the difference and that I should get out of the store. 

I won't tell you all the (legal) details how, but let's just say this guy was sorry for trying to do that...and I walked out with the price difference refunded. 

Buyer beware--lot's of crooks out there trying to take your money and giving guarantees that are complete b.s. 

This is probably especially the case with many brick and mortar retailers who are having serious problems competing with their significantly lower overhead online brethren. 

Beware--Beware--Beware!!! 

I learned again today and taught my daughter to stand up for what is rightfully yours and don't let anyone take advantage of you!  

You work for your money too and no one should cheat you out of it. ;-)

(Source Photo: Andy Blumenthal)
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December 16, 2012

Amazon Will Bury Walmart

I've never seen the great allure of Walmart. Actually before I moved from NYC to the DC area more than a decade ago, I had never even seen a Walmart--and that was just fine. 

But I had heard these amazing tales of how they were superstores with everything you could ever want and at low prices and the shopping experience was supposed to be, oh what a delight!

So I cannot tell you my utter disappointment the first time I went to Walmart--shabby storefronts, elderly door greeters handing out store circulars and stickers, messy aisles and shelves, with low price tags on a swirling everything, and sort of the image of crummy leftover merchanidse throughout, and top that off with pushing crowds trying to save a couple of bucks on the junk. 

Let's just say, I'm not running back to Walmart, especially when we have online shopping experiences like Amazon--now that is much closer to nirvana. 

No drive, no crowds, no wait, no up and down the aisles looking for what you want, no shlepping, and no in your face "everyday low prices" image and we won't let you forget it--instead easy to find, interesting, varied, and quality merchandise of all types, at reasonable prices, with an easy checkout process, home delivery, free shipping, and easy returns. 

And as opposed to Walmart which is stuck in costly and inconvenient large brick and mortar stores, Amazon is investing in infrastructure of the future with convenient warehouse and delivery centers throughout the country, and more recently with their purchase of Kiva Systems in March 2012 for implementing robotics in their fulfillment centers. 

On top of it, Walmart (with nearly 2.2 million employees worldwide) in its endeavor to keep prices low, have spun up their workforce with jobs--that are often part time and unpredictable, low wage, lacking proper benefits, unsafe working conditions, and with questionable advancement opportunties (especially for women). Throw on top of that bribery allegations for which they've hired a new complaince officer. Yet, Walmart has also somehow managed to keep their workforce from unionizing to improve things. 

So how should we say this: how about straight out--Amazon gets it and Walmart does not!

And while Walmart has their own .com site--which coincidentally looks very much like Amazon's--Amazon is eating Walmart's lunch online, with according to NBC News a 41% revenue increase for Amazon's online sales versus just 3.4% for Walmart's. Moreover, Bloomberg BusinessWeek (29 March 2012) reports that Walmart's 2011 online sales amounted to less than 2% of their U.S. sales--they just can't seem to make the digital transformation!

So While overall Amazon sales at $48 billion are still only about 1/9 of Walmart colossal $419 billion, Amazon with it's high-tech approach (including their successful Kindle eReaders, cloud computing, and more) is anticipated to reach $100 billion in online sales by 2015

Like the other big box retailers of yore, Kmart, Sears, JC Penny, Circuit City, Best Buy, and more, Walmart will decline--it will just take a little longer and with a little more thrashing, because of the size of their checkbooks.  

Perhaps, as the New York Times implied years ago (17 July 2005) only stores like Costco (and throw in Nordstroms as well) with their tall aisles stocked neatly with quality goods, at low prices, and with better human capital ethos, will survive the big box retailer Armageddon.

My prediction is that within a generation Amazon will bury Walmart, if not literally so they are out of business, then figuratively with the best and most lucrative online shopping experience around--and as for the matchup betweent them, it won't even be close.  ;-)

(Source Photo: here with attribution to Fuschia Foot)
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