Showing posts with label Convergence. Show all posts
Showing posts with label Convergence. Show all posts

April 28, 2016

Take Your Family Issues To Work Day

So we all love Take You Child(ren) To Work Day.

It's a great idea to bond with our children and share our work life with them.

This way they know what mommy and daddy do and also a little of what work is like. 

But one of the funny things I noticed is how uncomfortable most parents seem with their kids around them in at work. 

They have this worried and kvetchy look on their face.

They are crossing boundaries between personal/family/home life and professional/work life. 

What is at once two-faces, two distinct roles is now combined for a single day a year. 

Perhaps personal problems from home and between family members is entering the workspace or the problems of work life is evident to your close family members. 

Maybe mommy or daddy really doesn't get along all the well with little Johnny or Rosie all the time or perhaps little Johnny or Rosie is not that perfect little kid you've been showing around in pictures and talking up in the office. 

Similarly, mommy or daddy may not be "all that" in the office that they come home and portray to their family about--that big management position and corner office could be just another run of the mill job and situated in a long row of cubicles deep this way and that. 

In any case, the barriers are being crossed and even if there have been no outright lies told and caught, different sides of the person that are typically kept separate and sacrosanct are converging and the alternate egos and varied personas come head-to-head.

The good news is that the organization usually gives the parents leeway to not really do any serious work when the kids are around for the day and to mostly schlep them to special kids' events in the workplace--everybody get to meet the CEO and have ice cream?

Thus, the unveiling of dual natures and embedded conflicts is kept to a manageable minimum, if not an uncomfortable merging of work and family life. ;-)

(Source Photo: Andy Blumenthal) 
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March 18, 2012

Your Leadership Ticket Is Waiting

A lot of colleagues tell me that they hate office politics, and for many it represents their one-way ticket to ongoing bickering, infighting, and a virtual endless cycle of unsatisfied wants and unhappiness.

Office politics is where the interests of multiple parties either converge or collide--where convergence occurs through feelings of interdependence (i.e. enterprise) and acts of teamwork, while collisions predominate by stressing independence (i.e. isolationism) and head-butting.

This is where good and bad leadership can make a huge difference.

- One one hand, a bad leader sees the world of the office as "us versus them" and fights almost indiscriminately for his/her share of scope, resources, influence, and power.

- On the other hand, a good leader looks out for the good of the organization and its mission, and works to ensure the people have what they need to get their jobs done right, regardless of who is doing it or why.

Thus, good leaders inspire trust and confidence, because they, without doubt, put the mission front and center--and egos are left at door.

Harvard Business Review (January-February 2011) in an article called "Are You A Good Boss--Or A Great One?" identifies a couple of key elements that inherently create opposition and competitiveness within the enterprise:

1) Division of Labor--This is the where we define that I do this and you do that. This has the potential to "create disparate groups with disparate and even conflicting goals and priorities." If this differentiation is not well integrated back as interrelated parts of an overall organizational identity and mission, then feelings of "us versus them" and even arguments over whose jobs and functions are more important and should come first in the pecking order will tear away at the organizational fiber and chances of success.

2) Scarce Resources--This is where limited resources to meet requirements and desirements impact the various parts of the organization, because not everyone's wishes can be pursued at the same time or even necessarily, at all.  Priorities need to be set and tradeoffs made in what will get done and what won't. Again, without a clear sense of unity versus disparity, scarcity can quickly unravel the organization based on people's  feelings of unfairness, dissatisfaction, unrest, and potentially even "mob rule" when people feel potentially threatened.


Hence, a bad leader works the system--seeing it as a win-lose scenario--where his/her goals and objectives are necessarily more important than everyone else, and getting the resources (i.e. having a bigger sandbox or "building an empire") is seen as not only desirable but critical to their personal success--here, their identity and loyalty is to their particular niche silo.

However, a good leader cares for the system--looking to create win-win situations--where no one element is better or more important than another, rather where they all must work together synergistically for the greater good of the organization. In this case, resources go not to who fights dirtier, but to who will most benefit the mission with them--in this case, their allegiance and duty is to the greater enterprise and its mission.

HBR states well that "In a real team [with a real leader], members hold themselves and one another jointly accountable. They share a genuine conviction they will succeed or fail together."

Organizations need not be snake pits with cut throat managers wanting to see others fail and waiting to take what they can for themselves, rather there is another way, and that is to lead with a shared sense of purpose, meaning, and teamwork. 

And this is achieved through creating harmony among organizational elements and not class warfare between them.

This type of leader that creates unity--builds enduring strength--and has the ticket we need to organizational success.

(Source Photo: Andy Blumenthal)

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August 7, 2010

No Real Solution Without Integration

Emergency Management Magazine (July/August 2010) has an article called “Life Savers” that describes how a convergence of new technologies will help protect and save first responder lives. These new technologies can track first responders’ location (“inside buildings, under rubble, and even below ground”) and monitor their vital signs and send alerts when their health is in danger.

There are numerous technologies involved in protecting our first responders and knowing where they are and that their vitals are holding up:

  • For locating them—“It will likely take some combination of pedometers, altimeters, and Doppler velocimeters…along with the kinds of inertial measurement tools used in the aerospace industry.”
  • For monitoring health—“We’ve got a heart monitor; we can measure respiration, temperature. We can measure how much work is being done, how much movement.”

The key is that none of the individual technologies alone can solve the problem of first responder safety. Instead, “All of those have to be pulled together in some form. It will have to be a cocktail solution,” according to the Department of Homeland Security (DHS), Science and Technology (S&T) Directorate that is leading the effort.

Aside from the number of technologies involved in protecting first responders, there is also the need to integrate the technologies so they work flawlessly together in “extreme real world conditions,” so for example, we are not just monitoring health and location at the scene of an emergency, but also providing vital alerts to those managing the first responders. This involves the need to integrate the ability to collect inputs from multiple sensors, transmit it, interpret it, and make it readily accessible to those monitoring the scene—and this is happening all under crisis situations.

While the first responder technology “for ruggedized vital-sign sensors could begin in two years and location tracking in less than a year,” the following lessons are clear:

  • The most substantial progress to the end-user is not made from lone, isolated developments of technology and science, but rather from a convergence of multiple advances and findings that produce a greater synergistic effect. For example, it clearly takes the maturity of numerous technologies to enable the life saving first responder solution envisioned.
  • Moreover, distinct technical advances from the R&D laboratory must be integrated into a solution set that performs in the real world for the end-user; this is when product commercialization becomes practical. In the case of the first responder, equipment must function in emergency, all hazard conditions.
  • And finally, to bring the multiple technologies together into a coherent end-user solution, someone must lead and many parties must collaborate (often taking the form of a project sponsor and an integrated project team) to advance and harmonize the technologies, so that they can perform as required and work together seamlessly. In the case of the first responder technology, DHS S&T took the lead to come up with the vision and make it viable and that will save lives in the future.


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December 16, 2009

Man to Machine--How Far Will It Go?

This is an amazing video of the new FemBots from Japan. These robots are incredibly lifelike for nascent androids. With or without the background music, it evokes an eerie feeling.

The vision of iRobot and elements of Star-Trek (remember the character "Data") are becoming a reality in front of our very eyes.

This is a convergence of humanity and technology, as scary as that sounds. (No not our hearts and souls, but definitely recognizable physical dimensions).

No longer are we talking about simple human-computer interfaces, computer ergonomics, or user-centric architecture design, but rather, we are now moving toward the actual technology with emerging human semblance, charateristics, even some notional speech and affect, etc.

I came across this video the same day today that I saw on FOX news a breakthrough in robotic limbs for people. A man had actually been fitted and was using a robotic hand that responded to his muscle movement. Obviously, this offers huge possibilities for people with disabilities.

Man to machine and machine to man. How far will it go?

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May 10, 2009

Are We Getting Any Closer To Unified Messaging

The Holy Grail in communications has always been the drive to unify our messaging (data, voice, video) into a single device.

To this day, we continue to see vendors developing consumer products that combine as many of these functions as will possibly fit on a device.

For example, with the traditional copy machine, we have migrated to “all in one” devices that have copy, fax, scan, and print features. At the same time, cell phones have morphed into Personal Digital Assistants (PDAs), and have brought together traditional voice telephony with email, chat, web access, GPS, photos, videos, and an almost endless array of applets.  Similarly, computers are converging communications functions for email, voice over IP, photos, videos, social networking, and much more. While televisions are merging in features for web access, movies on demand, and so forth. 

Convergence is the name of the game--the consumer wants more functionality, more communications capability, more raw computing power, in single, smaller, and sleeker devices.

Ultimately, the vision for mobile communications was first epitomized by the Star Trek’s Communicator with universal language translation and later by the communications badge that with one tap put you in touch with Scotty who could beam you up to the Enterprise in a flash.

So with all the convergence in our communications gear, are we getting any closer to bona fide unified messaging systems?

I don’t know about you, but rather than less communications devices, it seems like I have more and more to fiddle and diddle with. At least two cell phones that balance on opposite sides of my belt (one is my personal phone and the other my work device) and I still have regular landlines at both home and work. Then there is my work computer and my home computer and remote access devices like air cards, tokens, and so forth. Of course, I have Skype, numerous email accounts, FaceBook, Twitter, Blogs, digital cameras, and various printing/copy/faxing/scanning devices to choose from. With various devices in just about every nook and cranny of my work and personal space, I’d say that my ability to community is certainly extensive, but unified, simple, user-centric—I don’t think so!

Government Computer News, 4 May 2009, reports: “Like the paperless office, unified messaging—storing and accessing various types of communications, from e-mail to voice mails, faxes and videos, in a single place—has been something of a chimera.”

With unified messaging, like the Holy Grail, it seems like the more we chase it, the more elusive it becomes.

Why?

Perhaps, we have a little bit of Moore’s Law running up against Murphy’s Law here. While the capability for us to do more computationally and functionally with ever smaller devices become greater and greater, the possibility of getting it all to work “right” becomes a greater and greater challenge. Maybe there are limits to how many functions a person can easily understand, access and conveniently control from a single device.

Think for a second about the infamous universal TV remote that has become the scorn of late night comedy. How many people get frustrated with these devices—all the buttons, functions, alt-functions, and so on that no reasonable person seems to care to learn. Or think about the 2 inch think operating instruction booklet that comes with the DVD player or other electronic devices that people are scared to even break the binding on. Then there are the PDA’s with touch screen keypads that you see people fat-fingering and getting the words all wrong. The list goes on and on.

Obviously, this is not user-centric architecture and it doesn’t work, period.

The consumer product company that gets “it”—that can design communications devices for the end-user that are functional and powerful with lots of capability and as close to unified as possible, but at the same time simple, compact, convenient, and easy to use (i.e. intuitive) will crack this unified messaging nut.

We cannot sacrifice ease of use for convergence!

Apple and RIM, in my experience, have probably come closest to this than any other consumer electronic companies, but even here it is a magnificent work-in-progress unfolding before our eyes.

I, for one, can’t wait for the Star Trek communications badge to become commercially available at the local Apple store. 


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