Showing posts with label Adaptive Leadership. Show all posts
Showing posts with label Adaptive Leadership. Show all posts

July 25, 2019

Lasting Decisions

So it's a funny thing about decisions...

Decisions are supposed to represent the conclusion of a process involving the following steps:

- Research of the problem
- Decide on the scope
- Discover the requirements
- Determine viable alternatives
- Evaluate costs, benefits, and risks 
- Do some soul-searching
- And then resolve and commit on a way-ahead

While these steps are typically formalized in a work-setting, they may be done informally in our personal lives. 

But even after all this, we need to remain adaptive to changes in the environment that would cause us to reevaluate the decision and alter course. 
So a decision is a decision until we revisit the decision. 

The problem is that in some highly complex, unstable/turbulent environments, or ones where there are a lot of disagreements among stakeholders (such that there was perhaps not a consensus on the original decision to begin with) then "decisions" may be short-lived.

In this case, decisions may be half-baked, not even last until the ink is dried, and certainly not have a chance in hell to be executed on or seen through to determine whether they actually would've worked. 

In a way a decision that is so temporal is not even really a decision, but sticking your toe out to feel the temperature of the water, and any commitment of resources can and probably will be a complete throw-away.  

We've got to do the investment in the upfront work, really make a good data-driven (and inspired) decision, and give it an opportunity to blossom. 

Yes, we need to remain agile and change as we sincerely need to, but too much change and for the wrong reasons leads to going nowhere fast.  ;-)

(Source Photo: Andy Blumenthal)
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June 14, 2019

Leading Change

I heard a great presentation on change management.

Some highlights I really liked:

- U.S. Army War College in developing high performance leaders seeks to develop competency to operate in an "VUCA" environment:

Volatile
Uncertain
Complex
Ambigious

- The key is NOT to get "emotionally/amygdala hijacked" where our "reptilian brain" in response to threats jumps to:

Fight, Flight, or Freeze

- Instead, we need to manage change methodically as "transitions" (which are personal and emotional) so that we understand that:

Every Ending is a New Beginning

(G-d does not close one door without opening a new one for us.)

-  When one thing in life comes to an end, this is where there is enormous potential for growth in:

The Reinvention of Ourselves

Release the emotions and be ready to move on!

- In short, it can be difficult to accept change unless we realize that:

Problems = Opportunities

And this is the critical place where we can try new things and learn and grow. 

(Source Photo: Andy Blumenthal)
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February 9, 2013

Have Some Chutzpah


Nobody likes to get or feel rejected--whether asking someone on a date, applying for a job, coming up with a new idea...you don't want to get shot down...you want to be appreciated for who are you and what you "bring to the table." 

I used to have a teacher who used to tell his students "nobody appreciates how great you are like your mother does."

In other words, don't get overconfident and think your so smart, so good-looking, or so otherwise great--just because you received unconditional love from your parents--who tell you everything you do is so amazing and you are G-d's greatest gift to mankind--doesn't mean it's really true.

So get real about yourself!

Bloomberg BusinessWeek (7 January 2013) had an article about something called "Rejection Therapy"--where for 100 days, this guy--Jia Jiang--"makes at least one preposterous demand everyday" that get him "strange looks, rude comments, and outright dismissal."

He posts videos of this to his site entresting.com or "Hope from nope."

Jiang is trying to learn a little chutzpah and determination in the face of rejection--especially for landing some venture capital funding for a social networking app he wants to build. 

To teach himself to get out there, try his best, be willing to fall off the horse and get right back up again, Jiang now purposely seeks to get rejected every day--thinking that "Everybody has failures periodically. The people who are generally successful are the ones who bounce right back."

So he asks random people for crazy things...like a policeman, if he can sit in his/her squad car--just to see what happens and if he gets rejected whether he can brush it off--and generally be strong in the face of (repeated) failure and some accompanying adversity. 

It's a crazy experiment, but one that is getting Jiang noticed--maybe you've got to be a little crazy to stand out from the crowd. 
In the end, it's not about rejection, but about trying your best and being willing to take some bruises and bumps along the way to your goals. 

The path to success is littered with wounded and even dead bodies--to succeed you've got to have some chutzpah--plus a dose of resilience and perseverance--to get out there and try, try again. ;-)

(Source Photo: Andy Blumenthal)

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November 11, 2010

Microsoft’s Three-headed Play

Computerworld, 8 November 2010, has an article called “Ozzie to Microsoft: Simplify, Simplify.” Unless Microsoft can become nimbler and less bureaucratic, they will not be able to keep pace with technology change in the marketplace.

Ray Ozzie, Microsoft’s departing Chief Software Architect (and Bill Gate’s successor since 2006) has prepared a five-year plan for the company that “exhorts the company to push further into the cloud—or perish.” (Hence, a recent Microsoft stock price that is half of what it was more ten years ago!)

According to Ozzie—and I believe most technology architects today would agree—the future of computing is far less about the PC and Windows and much more about mobile devices and services, which are not traditional core competencies of Microsoft.

The new technology landscape is one that is based on:

  • Mobility—access anywhere (smartphones, tablets, and embedded appliances)
  • Pervasiveness—access anytime (24/7, “always on”)
  • Shared services—access that is hosted and shared, rather than device or enterprise-based.

Despite seeing the future, Microsoft is having trouble changing with the times and many are questioning whether they are in a sense a “one pony show” that can no longer keep up with the other technology innovators such as Apple, Google, Amazon, and others that seem to be riding the mobility and cloud wave.

Wes Miller, a technology analyst, states about Microsoft: “My frustration is that it’s a big ship, and the velocity with which the boat is going will make it hard” for them to move from a PC-centric to a cloud-oriented world. “You’re talking about competing with companies that are, if not out-innovating Microsoft, then outpacing them.”

With the deep bench of intellectual talent and investment dollars that Microsoft has, why are they apparently having difficultly adjusting with the changing technology landscape that their own chief architect is jumping up and down screaming to them to confront head-on?

To me, it certainly isn’t ignorance—they have some of the smartest technologists on the planet.

So what is the problem? Denial, complacency, arrogance, obstinance, accountability, leadership, or is it a combination of these coupled with the sheer size (about 89,000 employees) and organizational complexity of Microsoft—that Ozzie and Miller point out—that is hampering their ability to effectively transform themselves.

This certainly wouldn’t be the first time that the small and nimble have outmaneuvered lumbering giants. That’s why according to Fortune Magazine, of Fortune 500 companies, only 62 have appeared on the list every year since 1955, another 1,952 have come and gone. It’s sort of the David vs. Goliath story again and again.

While Microsoft is struggling to keep pace, they are fortunate to have had people like Ray Ozzie pointing them in the right direction, and they have made major inroads with cloud offering for Office365 (Office, Exchange, SharePoint, and Lync—formerly OCS), Windows Azure (service hosting and management), and Hyper V (for server virtualization).

As I see it, Microsoft has 3 choices:

  1. Change leadership—find someone who can help the company adapt to the changing environment
  2. Break up the company into smaller, more nimble units or “sub-brands,” each with the autonomy to compete aggressively in their sphere
  3. Instead of focusing on (the past)—base product enhancements and the “next version,” they need to be thinking completely outside the box. Simply coming out with “Windows 13” is a bit ridiculous as a long-term strategy, as is mimicking competitors’ products and strategies.

As is often the case, this is really isn’t so much a question of the technology, because Microsoft can certainly do technology, but it is whether Microsoft can overcome their cultural challenges and once again innovate and do it quickly like their smaller and more agile rivals.


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July 11, 2009

Adaptive Leaders Rule The Day

One of the key leadership traits is of course, agility. No single course of action—no matter how intelligent or elegant—will be successful in every situation. That’s why effective leaders need to be able to quickly adapt and to apply situation-appropriate behaviors (situational leadership) to the circumstances as they arise.

Leaders need a proverbial "toolkit" of successful behaviors to succeed and even more so be able to adapt and create innovative new tools to meet new unchartered situations.

Harvard Business Review, July/August 2009, has a interesting article called “Leadership in a (Permanent) Crisis” that offers up some useful insights on adaptive leadership.

But first, what is clear is that uncertainty abounds and leadership must adapt and meet the challenges head on:

“Uncertainty will continue as the norm even after the recession ends. Economics cannot erect a firewall against intensifying global competition, energy constraints, climate change, and political instability.”

But some things that effective leaders can do in challenging and uncertain times are as follows:

Foster adaptation”—leaders need to be able to function in two realities—today and tomorrow. They “must execute in order to meet today’s challenges and they must adapt what and how things get done in order to thrive in tomorrow’s world.” Or to put it another way: leaders “must develop ‘next practices’ while excelling at today’s best practices.”

Stabilize, then solve—in uncertain times, when an emergency situation arises, first stabilize the situation and then adapt by tackling the underlying causes and building capacity to thrive in a new reality.

Experiment—don’t be afraid to experiment and try out new ways of doing things, innovate products and services, or field new technologies. “The way forward will be characterized by constant midcourse corrections.” But that is how learning occurs and that’s how success is bred—one experience and experiment at a time.

“Embrace disequilibrium”—Often people and organizations won’t or can’t change until the pain of not adapting is greater than the pain of staying the course. Too little pain and people stay in their comfort zone. Too much change, and people “fight, flee, or freeze.” So we have to be ready to change at the tipping point when the discomfort opens the way for change to drive forward.

Make people safe to question—unfortunately, too often [poor] leadership is afraid or threatened by those who question or seek alternative solutions. But effective leaders are open to new ideas, constructive criticism and innovation. Leaders need be confident and “create a culture of courageous conversations”—where those who can provide critical insights “are protected from the organizational pressure to remain silent.”

Leverage diversity—the broader the counsel you have, the better the decision you are likely to make. “If you do not engage in the widest possible range of life experiences and views—including those of younger employees—you risk operating without a nuanced picture of the shifting realities facing the business internally and externally.

To me, while leaders may intuitively fall back on tried and true techniques that have worked for them in the past, adaptive leaders need to overcome that tendency and think creatively and in situation-appropriate ways to be most effective. The adaptive leader doesn’t just do what is comfortable or known, but rather he/she synthesizes speed, agility, and courage in confronting new and evolving challenges. No two days or situations are the same and leadership must stand ready to meet the future by charting and creative new ways ahead.


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