Showing posts with label Enterprise Service Management. Show all posts
Showing posts with label Enterprise Service Management. Show all posts

May 11, 2018

Kanban Visual Task Boards

Just wanted to share this best practice for Kanban or Visual Task Boards

This is a way to layout work/workflow and track and communicate progress. 

Previously, many professionals use colored sticky notes on a wall or whiteboard.

Today, tools like ServiceNow have the capability built right in. 

This was an example that I created in just a few minutes. 

Visualize your team's work and focus on what needs to get done, who the tasks are assigned to, the status, and keep driving continuous improvement in the workflow and project. 

Color coding can be used for different tasks and you can see the legend at the top.  

Tasks can be easily dragged and dropped from one column (status) to another. 

Create transparency and collaboration on your projects--try Kanban Visual Task Boards. ;-)

(Source Graphic: Andy Blumenthal)
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April 20, 2018

Understanding Genius

So working in a place with scientific geniuses and even a history of Nobel Prize winners is serious business. 

I see things that I don't know what they are. 

I meet people that I don't understand what they do. 

But in all cases, I am in awe of the smart and good people and the work they are doing to advance us. 

Here was an example this week in randomly meeting someone and starting up a conversation:
Andy:  Hi. I'm Andy.  What do you do here?
Him:  I'm [so and so].  I do neutron scattering.
Andy: [Gulp followed by big smile] I know absolutely nothing about that.
Him:  Well, what do you do?
Andy:  I'm doing process engineering and enterprise service management.
Him: [Smile] I know absolutely nothing about that. 
Get the picture.

One for the books right.

In another instance, when asked what their group does, someone leans into me and goes:

"We fix sh*t."

I could tell he meant it. 

And you know what--I absolutely believed him.  ;-)

(Source Photo: Andy Blumenthal)
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