There were some good general tips for managers confronting these challenging situations:
1) Address it quickly
2) Discuss it privately
3) Specify the problem behaviors
4) Get commitment that it won't happen again
5) Document what occurred
It's not rocket science, but thought this was useful guidance.
Unfortunately, people don't always behave appropriately, but hopefully, individuals and society as a whole can learn to do much better. ;-)
(Source Photo: Andy Blumenthal)