Showing posts with label Incremental. Show all posts
Showing posts with label Incremental. Show all posts

May 5, 2021

From Point A To Point A+

I loved this lesson in endurance from Naji Ali in the Wall Street Journal today. 

Take it stroke by stroke.

Don't worry about getting all the way from point A to Z. 

Instead just focus on getting from point A to point A+.

Just take the first stroke and then another and another. 

Like one foot in front of the other. 

See how far you've come!

You're on the way to point Z but you don't have to drink the ocean in one gulp to get there. ;-)

(Credit Photo: Andy Blumenthal)


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November 29, 2018

Say YES!

Really liked this sign on my colleague's desk.

It says:
Start With Yes

I remember an old boss who used to say:
Don't make me get through no to get to yes. 

The idea as another colleague put it is to:
Keep a smile on your face and your focus on the customer; everything else takes care of itself. 

Basically, it's all our jobs to make sure that the customer's needs are being met. 

That doesn't mean that we don't need to differentiate between requirements and desirements or that we need to deliver the yacht in the first go around.

As a 4th colleague put it:
The customer is in the water. They want the yacht. But I can give them a boat. It gets them to where they want to go, and they no longer need to swim. We can work our way up to a yacht.

Good analogy analogy and good things to keep in mind for customer service excellence! ;-)

(Source Photo: Andy Blumenthal)
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November 7, 2017

Sometimes We Get Surprised

Sometimes we get surprised in life. 

Now of course, the surprise can be good or not so good. 

One person told me this funny story about how they were in the bathroom and they reached for the toothpaste.

They put it on their toothbrush and proceeded to brush their teeth.

All of a sudden though, they realized that something didn't taste quite right.

Lo and behold, they see that they had accidentally put Desitin (diaper rash ointment) on their toothbrush.

Yikes, that was nasty indeed (at least no mouth sores after that)!

But surprises, even when not so good, can be a wake up call. 

In this case, you better be more careful what the heck in put in your mouth.

And more generally-speaking, we need to pay attention to what we're doing--be deliberate, plan, and adjust accordingly. 

I remember early in my career, one supervisor telling me, "I don't like surprises!"

Yeah, unless it's winning the Powerball lottery jackpot or something like that, what surprises are usually all that great anyway? 

Sure, I like a my share of adventure, novelty, fun, and challenge in life, but also I'll take a mouthful of tranquility mixed with some incremental progressive learning and growth over Desitin on my toothbrush any day of the week. ;-)

(Source Photo: Andy Blumenthal)

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May 1, 2015

There You Are

So my niece forwarded this over, and I thought it was really worth sharing...

It's about how our lives are really a bunch of building blocks, and each thing we do contributes to the next step.

So we have to be careful all along the way to do the right thing--so we can achieve the results we want and can be proud of.

It goes like this:

"Watch you thoughts; they become words.

Watch you words; they become actions.

Watch you actions; they become habits.

Watch your habits, they become character.

Watch your character; it becomes your destiny."

Sometimes, we ask ourselves how we got to where we are today--almost as if we are surprised--but the reality is that most of the time, we are going through our lives inch by inch and step by step in an incremental and causal fashion. 

Yes sh*t happens--bad things (and good things), and they test and challenge us and take us to the next playing level.

But for the most part, we didn't just arrive at this moment out of the blue, but rather given what G-d has given us, we mold ourselves brick by brick....until there we are. ;-)

(Thank you to Chana Rivkah Herbsman and Minna Blumenthal)

(Source Photo: Andy Blumenthal)
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October 11, 2014

See It Change

This was a pretty cool effect at this hotel (The Sonesta) in Fort Lauderdale, where we stopped to cool off for a few minutes.

In the lobby, they have these wavy lines over the entire walls and doors where you come in. 

But what is even better is that the lines change color.

Here you can see three pictures of a door in the lobby.

One minute they are pink, next orange, and then yellow. 

The funny thing is I barely noticed it when I was there.

It is was such a subtle change.

Maybe that's the way to make change really take in your life--incrementally, rather than violently and abruptly.

Then instead of withdrawal and personal convulsions, you have a new and hopefully better you! ;-)

(Source Photos: Andy Blumenthal)
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January 13, 2013

At The Speed Of Innovation

Here are three perspectives on how we can speed up the innovation cycle and get great new ideas to market more quickly:

1) Coordinating R&D--While competition is a good thing in driving innovation, it can also be hinder progress when we are not sharing good ideas, findings, and methods in a timely manner--in a sense we are having to do the same things multiple times, by different entities, and in some more and other in less efficient ways wasting precious national resources. Forbes (10 February 2012) describes the staggering costs in pharmaceutical R&D such that despite about $800 billion invested in drug research between 2007-2011, only 139 new drugs came out the pipeline. Bloomberg BusinessWeek (29 Nov 2012) notes that for "every 5,000 to 10,000 potential treatments discovered in the lab, only one makes it to market" and out of the pharmaceutical "valley of death." The medical research system is broken because "there ultimately no one in charge."  The result is that we are wasting time and money "funding disparate studies and waiting for researchers to publish results months or years later." If instead we work towards our goals collaboratively and share results immediately then we could potentially work together rather than at odds. The challenge in my mind is that you would need to devise a fair and profitable incentive model for both driving results and for sharing those with others--this is similar to a clear mandate of together we stand, divided we fall. 

2) "Rapid Fielding"--The military develops large and complex weapon systems and this can take too long for the warfighters who need to counter evolving daily threats on the battlefield. Federal Computer Week (19 July 2001) emphasizes this point when it states, "Faster acquisition methods are needed to counter an improvised explosive device that tends to evolve on a 30-day cycle or a seven-year process for replacing a Humvee." There according to the Wall Street Journal(11 December 2012) we need to move to a model that more quickly bring new innovative technologies to our forces.  The challenge is to do this with reliable solutions while at the same time fast tracking through the budgeting, acquisition, oversight, testing, and deployment phases. The question is can we apply agile development to military weapons systems and live with 70 to 80% solutions that we refine over time, rather than wait for perfection out of the gate.

3) Seeds and Standards--To get innovation out in the hands of consumers, there is a change management process that needs to occur. You are asking people to get out of their comfort zone and try something new. According to Bloomberg BusinessWeek (17 December 2012) on an article of how bar codes changed the world--it comes down to basics like simplicity and reliability of the product itself, but also seeding the market and creating standards for adoption to occur. Like with electric automobiles, you need to seed the market with tax incentives for making the initial purchases of hybrids or plug-in electric vehicles--to get things going as well as overset the initial development expense and get to mass development and cheaper production. Additionally, we need standards to ensure interoperability with existing infrastructure and other emerging technologies. In the case of the electric automobiles, charging stations need to be deployed across wide swathes of the country in convenient filling locations (near highways, shopping, and so on) and they need to be standards-based, so that the charger at any station can fit in any electronic vehicle, regardless of the make or model. 

Innovation is the lifeblood of our nation in keeping us safe, globally competitive, and employed.  Therefore, these three ideas for enhancing collaboration, developing and fielding incremental improvements through agile methodologies, and fostering change with market incentives and standards are important ideas to get us from pure exploration to colonization of the next great world idea. ;-)

(Source Photo: Andy Blumenthal)

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December 19, 2012

Federal Leadership Is A Journey


There were three news articles in Federal Times this week (17 December 2012) that highlighted some disappointments for the time being, but that offer hope for the future:

-   Conflicts of Interest at DARPA: The previous director of the Defense Advanced Research Projects Agency (DARPA) is investigated by the Defense Department Inspector General for conflicts of interest related to the award of “hundreds of thousands of dollars in contracts to a company she co-founded and partially owned.” The hope for the future—the new DARPA director has “sent a full list of her financial assets to all of the agency’s employees.”

-   Missed opportunity for use of mobile devices, BYOD in the Federal workforce: The CIO Council’s report on “Government Use of Mobile Technology: Barriers, Opportunities, and Gap Analysis” was required by the Federal Digital Strategy (May 2012); however, while there is clarity of the need for greater mobility in the workforce, instead of a clear architecture forward, the report calls for more guidance from the administration on “how to handle the tricky legal, privacy, and financial implications.” The hope—the report looks toward  a government-wide or agency policy and guidance to support more flexible use of mobile devices and a cross-functional team to evaluate Bring Your Own Device (BYOD) for the future.

-   NASA doubts commitment of getting to an asteroid: NASA, which has been criticized by some for not having a clear direction, has been charged with “sending astronauts to an asteroid by 2025,” yet there is not consensus that this is “the next step on the way to Mars.” The hope—NASA can restructure, engage in cost-sharing partnerships, or otherwise increase budget or decrease scope to right-align and achieve clear focus on the next great goals for outer space.

Lesson learned: leadership does not have all the answers nor do they always do everything right, but leadership is a journey. So while today, we may not always be making the best acquisitions for advanced research, achieving clarity of a mobile strategy, or landing people on Mars—we are on the way—through one small step for leadership, one giant leap for the rest of us.

(Source Photo: here with attribution to NASA) 

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October 7, 2012

Innovation Echtzing and Krechtzing


Make_a_difference

It used to be that either you were innovative or not. 

Either you came up with out of the box thinking, new paradigms for doing things, cool new designs, and products and services using the latest and greatest technology--or you would eventually be dead in the marketplace and life. 

Now as things seem to slow down a little on the innovators front--we're echtzing and krechtzing (hemming and hawing) about what is innovation anyway?

The Wall Street Journal (5 October 2012) wrote about "The Innovator's Enigma"--asking whether incremental innovation is real innovation. 

For example, when P&G took the sleepy, drowsy part of the medication of NyQuil and made it into it's own medicine called ZzzQuil--was that innovative or just "incremental, derivative."

The article notes that big periods of explosive upheavals in innovation are often followed by "period of consolidation and then by valuable incremental innovation involving the same product."

It's almost like a lets face it--you can't have the equivalent of the iPhone created every day--or can you?

When after the iPhone, people now ask for an iFighter (WSJ, 24 July 2012) and the real iRobot (like envisioned in the movie with Will Smith)--aren't we talking about applying real breakthrough innovation to every facet of our lives?

With Apple coming forward with the integration model of innovation bringing together hardware and software --the bar has been raised on the expectation for innovation not just being functionally excellent, but design cool. Now, Fast Company states (October 2012), "good design is good business." 

But even then innovation is questioned as to its real meaning and impact with Bloomberg BusinessWeek (2 August 2012) stating that "it's easier to copy than to innovate" and "being inspired by a good product and seeking to make even better products is called competition."

Here's another from Harvard Business Review (April 2012) called "Celebrate Innovation, No Matter Where It Occurs" that calls out "adjacencies" as bona fide innovation too, where an adjacency is exploiting "related and nearby opportunities." since inventions are often so large that "inventor's can't exploit them alone" and there are associated opportunities for other (think of new cool iPhone cases for the new cool iPhone). 

One more thing I learned recently is that innovation isn't just the great new product or service offering, but how you use it. 

With Newsweek (17 September 2012), calling into question the iPhone's "awkward invasion of the lavatory" with "not just phones, but tablets and e-readers and even our laptops" replacing the good 'ol Reader's Digest in the bathrooms around the world, then things have truly changed deep culturally and not just superficially technologically. 

This message was brought home last year, when a friend told me how they dropped their iPhone in the toilet leading to a speedy drowning death for the smartphone, now not looking too smart anymore. 

So innovation come in all shapes and sizes and can be mega big, incremental small, derivative, or even adjacent--the important thing is that we keep our thinking caps on and working towards better, faster, and cheaper all the time. 

Sometimes, I do look back and miss things or ways of doing them from the past, so innovation isn't always--just by definition--a good thing, but what we really come up with and how we apply it perhaps can make all the difference.  

The perfect example for me is carving out some genuine space and quiet time to really think about life and innovate in what has become a 24/7 now always-on society that demands innovation but that often squashes it with incessant noise. 

Turn down the noise, let innovation thrive afresh, and be sure you make a genuine difference, and whatever type it is that it is not just as they would say in Hebrew school more dreck (junk) or another narrishkeit (foolishness) in the making.

(Source Photo: Andy Blumenthal)

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