Broken Uber and Stupid Airport

 

So we are going to the airport early this morning and everything seemed to go wrong.

Because we needed an Uber early, we used the app to reserve one in advance.

I get an email that Uber charged us and the app says the driver is on the way.

However, it doesn't identify any driver or car. 

It turns out that Uber never reserved any driver and no one was coming to get us and we had a flight to catch.

So much for reservations that go unreserved!

So we cancel the darn Uber and instead try to get a Lyft, but after many minutes trying in vain to locate a driver, we gave up on this as well,

Thank goodness, I could still call a regular cab!

The taxi company says he'll be there in 10-20 minutes. 

Over 35 minutes later and 3 phones calls and he still hasn't arrived and it's getting late for the flight.

Finally, finally, he shows up and says they called up and he came from bed to pick us up. 

Wow, that's pretty amazing--I was impressed and grateful.

He get us to the airport and we run in and through security.

We head to gate 30 for our flight and the picture shows you what we came up against.

Gate 29 and gate 31 in the corner of the airport, but no freakin gate 30 anywhere in sight!

After a swing around the other corners, we finally found it.

Why gate 30 isn't after 29 and before 31, I will never understand!

Moreover, why Uber takes reservations in advance for a car, but doesn't actually arrange a driver is also a complete mystery and a very broken business model.  ;-)

(Credit Photo: Dannielle Blumenthal)

Broken Uber and Stupid Airport

Uber Overconfidence

As everyone knows, Uber is essentially--for now--a high-tech taxi company.

And high-tech tends to command high price.

But they are IMHO very overconfident of their position. 

And while I generally like taking Ubers, I would go so far to say that in many respects they are potential dead cab meat!

Why?

- Not because their leadership is in disarray and their founder and CEO was just forced to resign.

- Not because they have a disastrous corporate culture.

- Not because of their uber low or not profitable margins.

- Not because of the threat of autonomous driverless vehicles.

- Not because of the (alleged) stolen documents from Google.

- Not because Uber is (potentially) overvalued at nearly $70 billion (more than GM, Ford, or Honda)!

- Not because of its numerous competitors coming up from behind, including Lyft.

But a major reason is because:

They just gave you a not-so-hidden increase in price by tacking on a new tipping mechanism that will result in many people paying as much as a 20% hike to their overall fares.

Uber is now losing a sizable portion of their price point competitive advantage!

With the risks involved here, who could be so overconfident?
Perhaps, it's time to take a cab or hovercraft somewhere else. 

(Source Photo: Andy Blumenthal)

(All represents my own opinions)

Uber Overconfidence

Things Still Happen

So I know that I'm stating the obvious, but still I can’t help but reflect…

No matter how successful people are, things—bad things—still unfortunately happen.

This weekend, I read about how tragedy struck Uber's founder and CEO—of a $70 billion company--and he lost his mother in a freak boating accident. 

A few years back, Facebook’s, powerful Chief Operating Officer and billionaire lost her husband on a treadmill in a hotel.

Other famous people, like superstar icon, Michael Jackson, died at a young age from an overdose. 

Life events can G-d forbid overtake us suddenly and with devastating impact. 

It’s scary, and it just never seems to end (B’AH).

No matter who you are or how rich and powerful, G-d is the most powerful.

While we can control only what we can control, there is no escape from ultimate fate that awaits when it is so decreed by the One Above—it should all be in His ever-bounding mercy. ;-)

(Source Photo: Andy Blumenthal)

Things Still Happen

Cabs R Colorblind

This was funny when a cab pulls up to the curb in Washington, D.C. 

And some people walk out from the building and get in. 

Call them and they will come.

It's a black and deep orange vehicle. 

On the side of the cab is the name, "Yellow Cab Company."

Now why would you paint yourself a (fleet of) orange vehicle(s) and call yourself a yellow cab company?

At least back in New York City, taxis really were yellow--and they were really taxis and had a medallion to prove it!

These days, car ride services like Uber drive around with "U" sticker in the window, where the U is practically closed at the top. 

And Lyft cars have that cute, but ridiculous mustache on the front grill.  

Taxi services are desperate to get a brand that customers will recognize and want to call. 

No more lifting you hand and index (or middle) finger on the street curb to hail one of a blizzard of cabbies racing down Main Street.

Now it push button easy to ride a yellow, blue, red, or orange cab--with or without mustache--anywhere you want to go.

But the more things change, the more they don't stay the same---Next stop already is driverless cars. ;-)

(Source Photo: Andy Blumenthal)

Cabs R Colorblind

Travel in Metro DC Snow

I took this photo yesterday in the Metro DC area. 

This brave--or should I say crazy--dude is bicycle riding in the snow.

Car is turning in front of him with the lights on.  

But the bike and rider has no lights or reflective material to speak of. 

Seems like a death wish or just plain stupid. 

Only more ridiculous thing I've seen with a bicycle recently is the rider plowing hard through a rain storm while holding an umbrella with one hand. 

Perhaps, there is a gene that makes people look for trouble in bad weather or is it the economy stupid (maybe sadly, the guy can't afford a car or even an uber)?

Ride like the wind... ;-)

(Source Photo: Andy Blumenthal)

Travel in Metro DC Snow

Nothing Is Something AND Something Is Nothing

So the world financial markets continue to go haywire. 

The Uber glorified taxi service and app (with an almost half billion dollar operating loss) is now valued at--get this--over $50,000,000,000!

And commodities--you know the precious materials that REAL things are made off (gold, silver, copper, aluminum, oil, gas, coal, wheat, cotton, corn, soybeans, cotton, cocoa, coffee, sugar, beef, and more) hit a 13 year low. 

When the nothings of this world like a basic cab service become invaluable and the real things that power our homes, technology, transportation, and manufacturing become valueless--then we know a day of painful financial reckoning is coming. 

The markets can stand on their head for only so long before the blood rushes in and people become dizzy and see spots.

A reversion to the mean is the one something here that is inevitable, along with a pretty decent recession to boot. ;-)

(Source Photos: Andy Blumenthal)

Nothing Is Something AND Something Is Nothing

2014 The Bad News Goes On

What a 2014 it's been as the world continues it's descent into madness.  

If Ebola, the War with Hamas in Gaza, the shoot down of Malaysian Airlines Flight MH17 killing 298 including 80 children and 15 crew, the intransigence of Iran on Nuclear Weapons, employment still near a 30-year low, the National Debt hitting over $18 trillion (and growing $2.43 billion a day!) and the suicide of comedian, Robin Williams wasn't enough...

- Criminal Records: 1 in 3 adult Americans (i.e. 80 million people) now have a criminal record...hmm, if the average family has around 2.5 people then just about 1 person per household has a criminal record. Are you starting to look around you now?

- Economy: Uber, yes, it's a online "ride-sharing" (i.e. taxi) service, but after it's recent IPO, Uber is worth over $41 billion dollars (more than Delta, Charles Schwab, Salesforce.com, and Kraft Foods). Someone's getting taken for a ride. Is this even surprising considering the S&P is priced over 27 times average 10-year earnings (while the historical average is only 16), the result of pumping the economy with short term easy money policies.  

- Cyber Attacks: After a blithering cyber attack by North Korea, Sony withdraws the release of the movie, The Interview, surrendering to cyber terror, and putting us all at greater risk in the future because cyber crime does pay!

- Islamic Terrorism: While ISIS advances in Syria and Iraq, 132 school children (mostly ages 6-18) plus 9 adults massacred by the Taliban this week in Peshawar, many shot in the head and others lit on fire with gasoline and burnt to death so they are unrecognizable. This only 9 months after the April kidnapping by Boko Haram of more than 280 schoolgirls in Nigeria, which was repeated this week with the kidnapping of another 185 woman and children.

- Russian Militarism: The Great Bear is back with a vengeance as Putin continues driving Russian nationalism and buildup of advanced weapons, including WMD (e.g. nukes), aircraft, submarines, and ICBMs to counter alleged "Western Aggression." And despite, the rubbles' massive decline, Putin promises an economic comeback within 2 years--he'll wait out the West and hold Crimea hostage and spoil it for everything it's worth. 

So where are we going next--more hell on Earth or at some point a turnaround towards heaven again?   

(Source Photo: Andy Blumenthal)

2014 The Bad News Goes On