Showing posts with label Better Business Bureau. Show all posts
Showing posts with label Better Business Bureau. Show all posts

June 19, 2018

Terrible TV

So we bought a new big screen television. 

That's exciting, right?

We brought it home from Costco. 

And we gave our prior model away to a family member. 

It was a shlep to move that $2,000 Panasonic behemoth from 2007!

By the time we got back home and connected our new LG TV, oy vey what a disappointment. 

It had this brilliant display in "test mode" that when hooked up to the cable box looked dark and worse than lackluster. 

Even when fidgeting with the settings to offset the dark screen, the gorgeous test display mode still came out looking like crap in actual tv mode. 

But the worst part was that there was a black line down the middle right of the screen. 

When we looked it up on the Internet, it was a known error. 

The instructions said to call LG and make a service appointment. 

WTF!  To heck with this sh*tty TV--it's supposed to be brand new and actually work--so it's going back to Costco where this crappy product came from. 

I dragged this widescreen TV back to the store and put it on one of their flat wide carts. 

The problem was that the wheels on one side of the cart were busted, and it kept turning into the fence, store shelves, and wall.

When the lady behind the returns desk called me for my turn, I tried to push the cart and it wouldn't move. 

Not being able to budge this thing,  I gave it shove forward and the TV went flying from upright to horizontal--SMASH!

The lady behind the returns counter goes to me sarcastically:

"So what was wrong with it BEFORE you just knocked it over???"

Well to make a long story short, I returned the lousy LG television and got a refund. 

And instead ordered a new Samsung curved TV from Amazon--hope this one works!

As for the horrible quality control of today's electronics--it's a shame that they can't seem to make them without problems--they've only been making televisions for like 100 years or so. 

In fact, we recently bought a Dell laptop and within like 5-6 weeks, the motherboard died.  

As you can see, the vendors are wringing profits from the products they are making at the customer's expense. 

There is no quality control to speak of--instead be ready to return the junk electronics to the garbage vendors that make them. ;-)

(Source Photo: Andy Blumenthal)
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