April 23, 2011

Information-Free Is Invaluable

At first I admit it, I didn't really get Google; I mean what is this G-o-o-g-l-e and the shtick about "doing search"?

But the writing was on the wall all along with their incredible mission statement of: "to organize the world's information and make it universally accessible and useful."

So search is the just the beginning of a long list of now amazingly valuable Google properties and services (now valued with a market capitalization of almost $169 Billion):

- Search (Google Search, Google Search Appliance, Google Desktop)
- Cloud Computing (Google Apps Engine, Google Storage for Developers, Chrome Notebooks)
- Advertising Technology (Adwords, AdSense, DoubleClick)
- Website Analytics (Google Analytics)
- Operating Systems (Chrome OS, Android, Honeycomb)
- Web Browser (Google Chrome)
- Productivity Software (Gmail, Google Calendar, Google Apps Suite)
- Social Computing (Google Wave, Google Talk, Orkut, Buzz)
- News Aggregator (Google News, Google Reader)
- Translation (Google Translate)
- Telecommunication (Google Voice)
- Clean Energy (Google Energy)
- Geospatial (Google Maps, Google Earth)
- Video (YouTube)
- Photos (Picassa)
- Electronic Books (Google Books)
- Blogs (Blogger)

What Google seems to intuitively get is that their free powerful web services creates invaluable consumer market share and mind share--like a honey pot. Once the consumer comes on board--like good little bees, they are ripe for companies to reach out to via advertising for all and every sort of product and service under the sun. And according to 1998 revenue breakdown, as much as 99% of Google's revenue is associated with advertising!
Google is brilliant and successful for a number of reasons:

1) Google is consumer-oriented and knows how to attract the crowd with free services, and they let others (the advertisers) concern themselves with monetizing them.

2) Google is incredibly innovative and provides the breath and depth of technology services (from cloud to productivity to search to video) that consumers need and that are easy for them to use.

3) Google is information rich, but they share this broadly and freely with everyone. While some have complained about the privacy implications of this information bounty; so far, Google seems to have managed to maintain a healthy balance of information privacy and publicity.

4) Google values their people, as their "owners manual" reads: "our employees...are everything. We will reward them and treat them well." And to help retain their talent, Google just gave their employees a 10% raise in January.

5) Google wants to be a force for good--their creed is "Don't be evil." They state in their manual: "We believe strongly that in the long term, we will be better served- as shareholders and in all other ways--by a company that does good things for the world, even if we forgo some short-term gains."

Do not underestimate Google--as the Wall Street Journal, 23-24 April, 2011 summarizes today, they are not a conventional company.

At the end of the day, if Google is successful in their business of making information universally accessible and useful, then we are talking about making an invaluable difference in the lives of humanity--where information builds on itself, and knowledge--like the Tree of Knowledge in the Book of Genesis--is alive and constantly growing for all to benefit from in our Garden of Eden, we call Earth.

(Source Picture: Honeybird)

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April 22, 2011

Never Lose Faith; Never Give Up

I really liked this story on CNN (source WRAL) on Holocaust survivor, Morris Glass, who is having his bar mitzvah at 83--Mazel tov!

Mr. Glass was denied his rite of passage as a teenager to become a bar-mitzvah, because his family, like so many at the time, where being murdered by the Nazi's in the Holocaust.

As he is one of the dwindling few Holocaust survivors left to tell his story--I value and appreciate these lessons that Mr. Glass shares in the interview:

- Be grateful for your loved ones.

- Never forget that terrible things happened to people (slavery, murder...) and could happen again, if not prevented.

- Everything you do, you should do right, even the little things.

- You are free to serve G-d, not free from responsibility.

- You are the future.

- Never lose faith; never give up.

To me, these are lessons in life and in leadership that are universal whether we are at bar mizvah age (13) or at 83 and whether you are you celebrating Passover, Easter, or whatever.

Happy holidays.

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April 20, 2011

Domain Names Demystified

Mynameis

It's so hard to come up with just the right domain name, especially when the landscape already seems so busy.

How are you to know what's already out there, what's available, and what's original?

Panabee.com is a "brainstorming engine for finding cool names and checking domain availability."

I tested it out and it gives you lots of useful information, including:

- Interesting variations (by prepend, append, swapping, even spelling backwards, and more)

- Related terms (each of which can be clicked on to continue brainstorming a name)

- Translations (in over 2 dozen languages from Afrikaans to Welsh)

- Alternate endings (including .net, .biz, .org, country extensions, etc.)

- Inspiration from social media (such as Facebook, Twitter, Wikipedia, and Google--entries, terms, and mentions)

In terms of the availability of suggestions, these are indicated in a dashboard type fashion with green :-) or red :-( to make it easy to see what's what.

Finally, there is a link to Go Daddy to "buy [the Domain Name] now for $7.49 before somebody else does."

Overall, I found Panabee to be a useful tool to come up with innovative domain names and thereby help us start up new and exciting ventures on the web.

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April 17, 2011

Holograms - Projecting Soon

I think Holograms are the next big thing.

This example of a hologram on an an iPhone App is pretty amazing as an early version of what is to come.

Just wait for hologram phone calls and meetings and integration with everything social media.

I see things like avatars--graphical representations of users-- as a precursor to actual 3-D projected images of ourselves that will be sitting in the classroom, going to the office, and even interacting socially like going on dates with our favorite other.

This is going to make things like Skype, Facetime, and Telepresence just baby steps in our ability to project ourselves across space and time and "be there" in ever more realistic ways participating and interacting with others.

As part of a training class a number of year ago already, I had the opportunity to see a spatial hologram that was very cool. So holograms are not limited to only people but entire environments that can be virtualized and this gives us the opportunity to test new ways of behaving and model and simulate new worlds.

This iPhone App is just a teaser of what is coming.

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April 16, 2011

Wake Up To Advanced Technology


Yet another air traffic controller asleep on the job today--OMG.
Everyone is upset--as they should be--safety and lives are at stake.

Hello.

Come in...

Is anyone down there?

We need to land.

We have an emergency on board (someone is sick or perhaps the plane is in imminent danger or maybe it's been hijacked).

I guess we need to call back later.

That's CRAZY!

Silence is not golden, in these cases.

In the government (as in private sector control rooms), there are a lot of round the clock duty stations--watching our airports, our borders, and critical infrastructure.

We rely on people to be alert for any problems and be prepared to step up to the plate to take necessary action to safeguard our nation.

When people are "asleep at the switch," they are not only abrogating their basic duty (for which they are getting paid), but they are endangering others and this is obviously unacceptable.

We know this intuitively.

Why has this gotten so out of control lately--Is this a new phenomenon or just one that is coming to light now? Are people taking advantage of the system, genuinely exhausted, or disillusioned with their jobs and giving up--so to say?

There are a lot of questions that need to be explored and answered here and I would expect that these answers will be forthcoming.

Because it is not just a matter of reacting with a doubling of the shift or clamping down on the people involved--although that maybe a good first step to stop the proverbial bleeding; but obviously more needs to be done.

For decades, air traffic control (ATC) has relied on controllers on the ground to guide planes on the ground and in the air, despite new technologies from autopilot to Global Positioning System (GPS) and from on-board transponders to advanced cockpit displays.

Many hardworking government and commercial sector employees have been working to change this through modernization of the processes and systems over the years.

By increasingly leveraging advances in technology, we can do more of what people--like the ATCs and many other of our hardworking watchstanders--are currently being asked to do manually.

This doesn't mean that there is no human (AWAKE! is the expectation) watching to make sure that everything is working properly, but it does mean that the people may be in some instances an augmentation, rather than the primary doers.

In the end, people have got be in control, but technology should be doing as much of the heavy lifting as it can for us and perhaps, as we are a failsafe for technology, technology can in some instances be a backstop for human error and frailty.

It doesn't make us weak to admit our limitations and look not only for people and process changes, but also for technology solutions to help augment our personal capabilities.

(Credit Picture: PN.PsychiatryOnline.org)

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April 15, 2011

When Butterflies Sting

Butterfly
Stage freight (aka "performance anxiety") is one the most common phobias.
While often attributed to children, this is really a fear that everyone experiences--to a greater or lessor extent.
Organizations like Toastmasters help people overcome their fear of public speaking by having them practice regularly in front of the group.
Yet even the most experienced speakers and performers still get that knot in their stomach before a really big performance.
We are all human, and when we go out there and open ourselves up to others, we are vulnerable to ridicule and shame and being seen as shysters and charlatans.
So it really takes great courage to go out there and "do your thing" in front of the world--for better or worse.
As the child poet, Rebecca says, "when I go on stage, it's me, myself, and I."
What a wonderful perspective in being yourself and doing your best.
Here's what she has to say--in a poem called Butterflies.
(Credit Picture: scienceray.com)
________________________________
Butterflies
By Rebecca



Butterflies, that’s what I feel before the poetry slam.

It's 2 minutes before I read my poem.

I feel them tickling around my stomach making me want to puke.




My mom always tells me just imagine the audience in their underwear but it makes me feel even worse.

I told myself when I came up here you’ll do fine but, I know I’ll just stumble on a word.

Buzzing noises start in my ear.

I feel like I want to just go up on the stage and conquer my fear.

I shouldn’t care what people say because it’s my thoughts that matters.

When I go onstage it’s me, myself, and I.

1 minute till showtime.




Finally I hear my name.

I walk up to the stage unsteadily and all the lights are on me.

Everyone’s eyes beam towards me, almost as if they are watching a movie and I’m the show.



I read my poem.

I’m shaking.

I’m sweating like a dog running in the heat of summer.




I stumble upon a few words, but I survive it.

I am almost done. Just be done, already.

I read the last sentence but the time when I’m reading that sentence feels the longest.

My life is not going to end.

I’m done and I feel accomplished.

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A Combat Vehicle That Rocks and Rolls





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I don't endorse this vendor or product, but this BAE BvS 10 Viking military vehicle used by the UK Royal Marines (and others) is something to see.

It is amphibious, all terrain combat vehicle and can be configured for troop transport, command and control, repair and recovery, ambulance, and even carrying UAVs.

What is fascinating to me is the combination of the speed and versatility of this thing.

The 2-part vehicle (as well as the front antennas) give the effect of a caterpillar--rocking and rolling--making its way over any surface.

In theatre in Afghanistan since 2006, this combat technology is being tested and improved with additional armor and more power.

As mentioned by Defense Tech, it would be cool if in its next evolution, it could deflect IEDs like the Mine Resistant Ambush Protected (MRAP), V-shaped hull, which is so important for protecting our troops.

I don't endorse this vendor or product, but this BAE BvS 10 Viking military vehicle used by the UK Royal Marines (and others) is something to see.

It is amphibious, all terrain combat vehicle and can be configured for troop transport, command and control, repair and recovery, ambulance, and even carrying UAVs.

What is fascinating to me is the combination of the speed and versatility of this thing.

The 2-part vehicle (as well as the front antennas) give the effect of a caterpillar--rocking and rolling--making its way over any surface.

In theatre in Afghanistan since 2006, this combat technology is being tested and improved with additional armor and more power.

As mentioned by Defense Tech, it would be cool if in its next evolution, it could deflect Improvised Explosive Devices (IEDs) like the Mine Resistant Ambush Protected (MRAP) vehicles with their V-shaped hull, which is so important for protecting our troops.

(Credit Picture: Joost J. Bakker)


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Fit For A King

So technology really does come to everything, eventually.

Check out Kohler's new high-tech toilet, the Numi.

Aside from all sorts of automatic functions from opening the toilet (from up to 8 feet away), to raising the seat for men based on foot sensors, to even flushing with varying power level based on how long you've been doing your business, the Numi really performs as the "toilet of the future" as CNET calls it.

Using a touch-tablet remote (that magnetically docks to a wall panel):

- It washes (through an extending bidet with LED lights)
- It dries (with an built in air dryer and deodorizer)
- It cleans (the bowl with 2 modes--1.28 or 0.6 gallons of water for the eco-conscious, and it also cleanses the bidet head with water or a bath of UV light)
- It warms (by controls for seat temperature and blows warm air at your feet), and
- It entertains (with FM radio and speakers as well as integrates with your iPod/iPhones).

For $6,400 you get yourself a true throne with form and function fit for a gadget king.

(Credit Picture of Remote to Scott Stein/CNET and Credit Picture of Numi Side to Kohler)

Kohler_numi Toilet_side

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April 11, 2011

Optimizing Culture For Performance

Interdependence

Strategy + Business (Spring 2011) has an interview with Edgar Schein, the MIT sage of organizational culture.

In it, he describes why it is so hard to change this.

In my experience, organizational culture is key to success.

Why do we want to change organizational culture to begin with?

Sometimes it becomes dysfunctional and can get in the way of performance.

Sometimes, leaders think they can simply change a culture, but Schein disagrees. He says that you cannot simply introduce a new culture and tell people to follow it--"that will never work."

"Instead you have to...solve business problems by introducing new behaviors."

However, you cannot solve problems or even raise concerns where "in most organizations the norms are to punish it."

Schein states that "the people with the most authority...must make the others feel safe"--to speak up, contribute, and even make mistakes.

Schein goes on to call for people "to work with one another as equal partners"--breaking down the traditional organizational boundaries--so that we stop telling people, so to speak, that "you're in my lane" or "that's above your pay grade."

He goes a step further, stating that the healthiest work cultures are interdependent, meaning that people actively try to help one another solve problems.

What an enormously powerful idea, that everyone has something valuable to contribute. Every opinion contributes to the dialogue--and all employees are worthwhile.

That is my definition of a healthy culture, for the organization and its people.

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April 10, 2011

The Twitter Miracle

Twitter is a crazy thing--little blue birdie...tweet, tweet, tweet.
Why do we even do it (tweet)?
Here are the "4 Stages of Getting Twitter" (Credit: Andfaraway):
  • Stage 1--It starts with utmost skepticism and even denigrating the tool (e.g. it's stupid, dumb, a time-waster...)
  • Stage 2--Then it moves to well why don't I just try it and see what all the commotion is all about--maybe I'll like it?
  • Stage 3--As the interaction with others (RT's, @'s and messages) start to flow, you have the ah ha moment--I can communicate with just about anyone, globally!
  • Stage 4--I like this (can anyone say addiction!). I can share, collaborate, influence--way beyond my traditional boundaries. This is amazing--this is almost miraculous.
Here are some other things I like about Twitter:
1) Like a journal, it's a way to capture your thoughts, experiences, feelings, likes/dislikes. (One thing I don't like about Twitter is there is no good way that I know of to archive or print them--I hope they fix this, please).
2) Another thing about Twitter (and Blogger and Wikipedia for that matter)...I imagine sometimes that this is an incredible social time capsule (i.e. knowledge repository) that we are putting together (almost unknowingly) that will carry humankind forward past any future natural or man-made disasters. Years ago, people would bury a few mementos in a treasure chest or something, as a time capsule, and what a find this would be for people years later when they would open it up and learn firsthand what life was like "those days." Now, imagine the treasure trove of the exabytes of information contributed to by hundreds of millions people from around the world. What is also fascinating to me is that people contribute enormous amounts of their time and energy and all for free--hey, this is even less than what Amazon's Mechanical Turks could do this for! :-)
Clearly, people want to express themselves and connect with others--and social media gives ever new meaning to this beyond physical space and time.

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April 9, 2011

Mapping Our Social Future

Social-network-map

I came across this interesting Social Network Map (Credit: Flowtown).

We are all part of and participants in social networking, and are genuinely hooked on it.

(Even going so far as the guy who was tweeting about his Continental flight plane crash in Denver in 2008.)

But sometimes it is hard to figure out what is going with all the social networking tools out there.

Hence, I find this 2010 map a very interesting visualization that sort of sums it all up.

The social lands are sized by number of users--hence Facebook looking like the goliath out there with 500 million users (now up to 600 million already!) surrounded on either side by Friendster and Twitter (with approximately 115 million users each).

Beneath Facebook are the "Volcanic Islands of iPhone Apps" (and add to that the Android Apps)--and with their explosive growth these are truly volcanic.

On top, you have the land of defunct social networks like a bunch of fallen Yahoo properties, along with the "Receding Glaciers of AOL and Windows Live" as well as the "Former Kingdom of MySpace"--together these are essentially the equivalent of the Siberia of the social map.

On the bottom, you have the "Empire of Google" (sounds a little foreboding with a ring of Darth Vader to it) plus there is what was then the up and comer, the "Rising Island of Google Buzz".

Near the "Sea of Desperation" is Match.com--that's funny.

Then there is a pretty sizable Island for YouTube with the "YouTube Triangle of Viral Videos"--plenty of those and now they are competing with the Networks and Cable.

And on the Right is LinkedIn for professional networking and a whole "United Territories of Wikipedia"--hey, the Encyclopedia of the web deserves it!

There are many more familiar sites like Digg, Flikr, and don't forget Blogger-- a personal favorite. :-)

The Strait of Bing is another one that is apropos since search is still Google pretty much all the way.

Finally, in the center under Facebook is the "Sea of Personal Information"--something we should all be concerned about; our privacy is important and shouldn't be overlooked, even as we open up and share of ourselves more publicly than ever before.

There really is something about a picture being worth a thousand words--I like the Map and how it portrays this activity and I am interested in seeing how this evolves as well as in how this might be applied to other social issues including everything from alternative energy to the spread of democracy and human rights.

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April 7, 2011

TechStat For Managing IT Investments


TechStat is a governance model to "turn around or terminate" underperforming projects in the IT portfolio.

This is one of the key tenets in the 25-Point Implementation Plan to Reform Federal IT.

The training video (above) is an introduction to the TechStat model.

The goal is improved IT investment management and accountability for IT programs.

More information on TechStat, and in particular the toolkit for implementation, is available at the Federal CIO website.

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April 6, 2011

Ads Here, There, Everywhere


This is wild--Adzookie, a mobile advertising company that puts location-based ads out on cell phones, is doing some unbelievable advertising of its own...

They are offering to paint people's houses and even pay their mortgages every month that you let them have their brightly colored billboard painted onto the side of your house.

In less than a day, they got applications from 1000 homeowners (and even one church)!

Is this a sign of the tough economic times or what?

A number of important lessons here:

1) In case we already didn't learn from Google, advertising is really big business--my G-d, this company will pay your mortgage for you just to advertise on your house. (okay it is a big advertisement and all...)

2) Advertising going online, is old news; the new news is that it's going mobile, big time. Folks, the ads are following us. Wherever we go, the ads will be there. From print to TV to billboards on the side of the road and at bus stops, to the Internet and to our smartphones--there is no escape!

3) People will do almost anything for money (this is an old lesson revisited)--even make their "home sweet homes" into the laughing stock of the neighborhood--or do some people actually think this looks cool?

4) Technology is an enabler to make our lives more convenient (news, shopping, etc.) and a richer experience, but it also lets those obtrusive advertisements pop up or crawl across the computer screen when/where NOT desired. As technology is part of virtually every facet of our lives, the potential for advertising here, there, and everywhere can really go overboard. Perhaps, the time is ripe for additional privacy settings on our computers/phones, so that we could block ads (when we want to) and have the equivalent of a "do not call list" for those pesky ads that just never seem to give up--like the Energizer Bunny--"they just keep going and going and going."

When it comes to technology (and the rest of our environment), I believe that we have to be able to control the flow--whether it's information or advertising.

Even too much of a good thing, can be a real eye sore.

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April 5, 2011

Beyond The Blame Game


Blame-game



It's funny, when things go well everyone seemingly wants to step up and take the credit, but when things go badly, therein starts the blame game.


Harvard Business Review (April 2011) presents three categories of people that react dysfunctionally to failure (to which it attributes the responses of 70% of the U.S. population!)


- Blame Others: look for someone to scapegoat, so they don't have to take responsibility themselves.


- Blame Yourself: judge yourself overly harshly or imagine failure where none exist.


- Deny Blame: "deny that failure has occurred or deny their own role in it."


A fourth category, I believe is when people:


- Blame G-d: they ask "why me?" somehow implying an unfairness, injustice, or randomness in the failure.


In all these reactions to failure, there are in my opinion a number of mistakes being made and ways to improve upon them:


- Focus - Instead of concentration on mission success, people may erroneously overemphasize attribution. However, rather than worry about who to blame, think about how to "right the ship;" there are people in the field depending on you!

- Balance - Blaming implies that you are focused on the failure, but usually there are some things that were done right and some things that were done wrong. There is usually more of a balance to every situation that blame does not lend itself to.

- Ownership - When we blame others, G-d, or even ourselves, we basically are throwing up our hands and abrogating control of the situation, when instead we need to take appropriate levels of responsibility and accountability for what we did and did not do (or as they say "sins of commission" and "sins of omission").

-
Learning - Blame is a dead-end--it leads to hard feelings and possibly even despair. The way out is to acknowledge mistakes usually to degrees by all involved and LEARN FROM THEM. A failure can be turned into opportunities for future success, but learning valuable lessons on how to do things better the next time around.

To be honest, we all make mistakes.

In fact, I would worry about someone who seems so perfect on the outside--because I would imagine that they are likely or probably a powder keg, ready to blow on the inside (ever hear of someone "going postal" or the star who seems to have it all--looks, fame and fortune--and then they overdose or drive off a cliff or something?)

No one has it all. No one is perfect. We are all human.

It's not about blame. It is about accountability and responsibility--making things right where we can.

Every day we learn and grow--that is our test and our trust.


(Cartoon Credit: Tandberg)

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April 3, 2011

The Eyes Have It




In the last couple of weeks, a new innovation by Tobii for eye tracking technology built into the lid of laptop computers has been featured on CNN, the New York Times (March 27, 2011), and Bloomberg Businessweek (March 28-April 3, 2011)

Tobii allows users to "control their computers just by looking at them."

The eye tracker uses infrared lights (like those used in a TV's remote control) to illuminate the pupils, and optical sensors on the computer screen capture the reflection. Tobii can determine the point of gaze and movement of the eyes to within 2 millimeters.

So forget the mouse--"just look at a particular location on the screen, and the cursor goes there immediately."

This is a natural user interface that is fast and intuitive, generally "halving the time needed for many chores."

Eye tracking is being tested and planned by Tobii and others for the following

- Read text down the screen and it automatically scrolls. - Look at a window or folder to choose it. - Use a map by eyeing a location and then touching it to zoom. - Activate controls by holding a glaze for a quarter to half a second. - Play video games by moving through with your eyes. - Gaze at a character and they will stare back at you. - Leave your TV and it pauses until you return.

This technology has the potential to help disabled people (who cannot use a traditional mouse) as well as prevent strains and injuries by reducing some repetitive stress movement.

Within a couple of years, the cost of eye tracking technology is seen as coming down from tens of thousands of dollars to a couple of hundred dollars for a laptop clip-on device or even less for those built right in.

I think another important use for eye tracking is with augmented reality technology, so that as people navigate and look around their environment, sensors will activate that can provide them all sorts of useful information about what they are seeing.

Ultimately, where this is all going is the addition of a virtual 4th dimension to our vision--where information is overlaid and scrolling on everything around us that we look at, as desired.

This will provide us with an information rich environment where we can understand more of what we see and experience than ever before. Terminator, here we come! Augmented_reality

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April 2, 2011

The Cost of Underestimating Technology


While research is important and I respect the people who devote themselves to doing this, sometimes they risk being disconnected from reality and the consequences associated with it.

From the Wall Street Journal, 2 April 2011--two economists calculated that "$1,700 is the benefit the average American derives from personal computers each year."

They call this the "benefit we get from computers above and beyond what we pay for them."

To me, this figure seems inconsistent with common sense and the realities on the ground.

In an information age, where we are connected virtually 24 x 7 and can download hundreds of thousands of apps for free, endlessly surf the internet, shop and bank online, get much of our entertainment, news, and gaming on the the web, and communicate around the globe by voice, video, and text for the cost on a monthly high speed connection, I say hogwash.

Moreover, we need to factor in that most of us are now information workers (about 20%) or depend on technology in performing our jobs everyday and earning our living.

Just yesterday in fact, the Wall Street Journal reported that more people work for the government (22.5 million--forget the private sector information workers for the moment) than in construction, farming, fishing, forestry, manufacturing, mining, and utilities combined!

Additionally, at work, we are using computers more and more not only for transaction processing, but also for content management, business intelligence, collaboration, mobility (and robotics and artificial intelligence is coming up fast).

Finally, technology enables breakthroughs--in medicine, energy, environment, education, materials sciences, and more--the impact of technology to us is not just now, but in the potential it brings us for further innovations down the road.

So is the benefit that you get from computers less than $5 day?

I know for me that's the understatement of a lifetime.

Apparently by some, technology continues to be misunderstood, be undervalued and therefore potentially risks being underinvested in, which harms our nations competitiveness and our collective future.

As much respect as I have for economics, it doesn't take an economist to think with common business sense.

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March 31, 2011

Evolving Capabilities To Meet The Times


Great question raised by ABC News on why can't we contact 911 using texting (except for Black Hawk County, Iowa--population 130,000!).
I would extend on the question and suggest that we be able to contact 911 by any number of ubiquitous technologies whether texting, instant messaging, email, or even potentially social media sites (e.g. 911 on Facebook).
Frankly, if someone is in trouble, they shouldn't have to get to a phone anymore, but rather they should simply be able to contact emergency services from wherever and whatever they are doing as long as they are connected--whether by desktops, laptops, tablets, and smartphones, help should be just a message away.
Moreover, by capturing photos, videos, and voice, we can send a more multimedia, data-rich stream of information to 911, enabling them to better assess and respond to the situation.
We owe it to both those in need of help and those emergency service providers to link them through more types of communications services and more information-rich media.
I believe that the excuse that people will make more mistakes texting doesn't ring true in an information economy where Americans send 5 1/2 billion text messages a day.
In fact, a mistaken text is better than no text!
The key is to evolve our capabilities and not stay static in 50 year old technology, just because.

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March 27, 2011

AOL DNR




With all due respect to the greatness that AOL once was, enough is enough with their fledgling attempts to reinvent themselves.

OMG, the time has come, do not resuscitate (DNR) as AOL anymore.

Bloomberg Businessweek (March 28-April 3, 2011) reports "AOL Tries for Something New: Silicon Valley Cred...a new Palo Alto workspace."

Aside from the new digs, AOL has put a long-whiteboard along the hallway with the phase "AOL is cool."

But as the article says "Nothing is less cool than professing one's coolness, of course, especially if you're an Internet dinosaur evoking a bygone era of dial-up modems."

AOL was one of the hottest tech stocks in the 1990s, only to go down in one of the worst mergers in history to Time Warner.
AOL's market capitalization peaked in December 1999 at $222 billion and now is at $2 billion.

In 2002, AOL Time Warner was forced to write-off goodwill of $99 billion--at the time, the largest loss ever reported by a company.

Let's face it, AOL is not the same company it once was--it has become a shadow of its former self.

And it is flailing, trying desperately to reinvent itself, most recently with its purchase of The Huffington Post.

In my mind, one of the big problems is that rather than recognize that AOL is over, dead, kaput, and that it taints whatever it touches, it just keeps reaching out to more and more victims.

AOL needs to shut down as its former self and restart under a new name with a new identity for the new technology world it is entering a decade later!

If it really wants to "expunge the ghosts and start fresh" then it needs to relinquish the past including the AOL moniker and become a new company for a new age.

Dial up modems are long gone and not missed, thank you.

(Source Graphic: Wikipedia)

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March 26, 2011

From Crisis To Stability


With so much chaos going on in the world (natural disasters, political turmoil, extremism/terrorists, multiple wars, economic slump, and more), our society is under enormous pressure.

The images of suffering from around the world recently seems to be rising exponentially with the near simultaneous Japanese earthquake, tsunami, and nuclear accidents, the fighting all around the Middle-East, the not too distant Deepwater Horizon oil spill that went on for 3 months, and virtually all the world economies under duress.

Here is a quick chart of the crisis factors (on the left) seemingly tearing at our society as well as stabilizing factors (on the right) that are healing to it.

While at times, the challenges we face may seem insurmountable, we can remember that our capacity as human beings and as a society to adapt and grow is enormous.

Let's hold on to our beliefs and work together as a stabilizing force for social order and good in the world (a place where crisis is no longer a stranger, indeed).

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March 25, 2011

The Capitol - Best Picture


Completely awesome picture of The Capitol of the United States.

(Source: Architect of The Capitol)

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March 24, 2011

Where Do You Want To Work?

The Wall Street Journal (21 March 2011) published an article on the results of a study by Universum of over 10,000 professionals with between 1 and 8 years of work experience identifying who their ideal employers are and these are the results.

Interesting--from the top 10 employers...

- 4 are well-known, exciting technology companies (Google, Apple, Amazon, and Microsoft)

- 4 are federal government agencies (Department of State, FBI, CIA, and NASA)

- 1 is a childhood sweetheart...Walt Disney

- 1 is a non-profit dedicated to "eliminating educational inequity"...Teach for America

The complete ranking of all 150 employers can be found here.
The results were derived from young professionals picking up to 5 ideal employers from the list of 150.

Respondents could also write-in employers not listed and the top one's requested were Facebook (with 600 million members are climbing, no surprise), Department of Homeland Security (critical mission, don't know why they weren't on the original list of 150), and the United Nations (the "great melting pot" as they say in NY).

The list provides some food for thought for those thinking about their own career aspirations--whether just starting out or looking to make a change.

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March 23, 2011

ZyPAD + iPad = Wow!

This is great--the ZyPAD by Eurotech.

A true wrist-mounted computer.

Rugged, wearable, ergonomic, GPS, bluetooth and Wi-Fi enabled.

Turns off when arm is down and lights up when arm is up.

According to Trendhunter, sales are initially targeting military, law enforcement, emergency services, and healthcare.

I can see this expanding to sales, delivery, production, warehousing, and loads of service-based jobs--such as in "may I take your order please?" or "how would you like to pay for that?"

Runs on Windows CE--ugh!

I'd like to marry up the function and operating system of an iPad with the fit and form of the ZyPAD and then I think we may just have a real winner!

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March 21, 2011

Surround Yourself With Positive People

This blog contains a powerful poem called Whispers.
It's about the destructive effects that negative people can have in our lives.
Each of us has lots of challenges, but with great inner strength and surrounded by good people and positive energy we can overcome and thrive.

Whispers
By Rebecca
I turn my back I hear the sound of a pin dropping but then something disrupts it
The sounds of whispers spin my head like a marry-go-round
I turn around to see lips pressed against her ear
Suddenly a feeling of paranoia goes upon me
A bunch of thoughts go through my head all at once
“Are they talking about me?”
“If they are talking about me what are they saying?”
“Is about my hair, my face, my outfit?”
“What could they possibly be saying that I’m not allowed to hear?”

Then time freezes and I start to hear laughter
Now I’m not even sad or angry I’m curious
Not only can I hear the whispers I can almost smell them
They smell of perfume and toxic air
It’s so strong I can almost faint

They stop talking and walk away
Even then they are still whispering and laughing
Like they don’t realize talking about someone behind their back is mean
So mean that an aura of evilness surrounds them with their perfect clothes, ornate makeup, and flawless faces.

Then I ask myself “why is it me they always pick on?”
But actually I know the answer or at least I think
It’s because I’m smart, fearless, and beautiful

Even though I don’t think so myself

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March 20, 2011

Fixing The Information Flow

So check this out--H2Glow has an LED faucet light that it temperature sensitive and turns blue for cold water and red for hot.

When I saw this, I thought this would be a great metaphor for managing the information flow from our organizations--where we could quickly and simply see whether the information flowing was sharable and for public consumption ("blue") or whether something was private and proprietary ("red").

The Economist, 24 February 2011, in an article called "The Leaky Corporation" writes: "Digital information is easy not only to store, but also to leak. Companies must decide what they really need to keep secret, and how best to do so."

Like a faucet that gushes water, our organizations are releasing information--some with intent (where we are in control) and much without (due is spillage and pilferage).
In the age of WikiLeaks, computer hackers, criminals, terrorists, and hostile nation states, as well as the insider threat, information is leaking out uncontrollably from our organizations and this puts our vital competitive information, national secrets, and personal privacy information at risk (i.e. health, financial, identity, and so on).

Of course, we want the proverbial blue light to go on and information to be shared appropriately for collaboration and transparency, but at the same time, we need to know that the light will turn red and the information will stop, when information is justifiably private and needs to be kept that way.

Being an open and progressive society, doesn't mean that that there is only cold water and one color--blue. But rather, that we can discern the difference between cold and hot, blue and red, and turn the faucet on and off, accordingly.

Information is proliferating rapidly, and according to IDC, a market research firm, the "digital universe" is expected to "increase to 35 zettabytes by 2020."--a zettabyte is 1 trillion gigabytes or the equivalent of 250 billion DVDs.

Therefore, the necessity of filtering all this digitally available information for inside use and outside consumption is going to become more and more critical.

According to The Economist article, we will need to employ the latest techniques and automation tools in:

- Enterprise Content Management--to "keep tabs on digital content, classify it, and define who has access to it."

- Data Loss Prevention--using "software that sits at the edge of a firm's network and inspects the outgoing data traffic."

- Network Forensics--"keep an eye on everything in the a corporate network and thus...detect a leaker."

Of course, as the Ciso chief security officer says: "technology can't solve the problem, just lower the probability of accidents."
In the end, we need to make sure people understand the vulnerability and the dangers of sharing the "red" information.
We can focus our employees on protecting the most critical information elements of the organization by a using a risk management approach, so that information with the high probability of a leak and with the greatest possible negative impact to the organization is filtered and protected the most.

The leaky faucet is a broken faucet and in this case we are all the plumbers.

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A Rocky Moment

I was searching for just the right clip for how I feel about determination and perseverance, discipline and focus--and this is it.

Fight the good fight--Go Rocky!

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