Showing posts with label Requirements. Show all posts
Showing posts with label Requirements. Show all posts

July 13, 2008

Secure Border Initiative and Enterprise Architecture

The enterprise architecture change process starts with requirements generation and management. Requirements become business cases and business cases become decision requests for new or changes to IT projects, products, and standards that go before the enterprise architecture board (EAB) and ultimately to the IT investment review board (IRB). The decision requests get vetted against the architecture for business alignment and technical compliance by the EAB. The IRB takes the findings of the EAB and also looks at return on investment and risk management. Approved changes to the IT environment get added to the enterprise architecture.

So mission-business requirements from the program sponser/end user are the starting point for changes to the EA.

What happens though when requirements are unclear?

Obviously, if the requirements are unclear, then proposed changes to the enterprise are sort of like shooting in the dark, and the ability to develop viable technical solutions is a guessing game.

An article on Secure Border Initiative in National Defense Magazine, July 2008, demonstrated how the architecture does not add up, when the “Border Calculus” is a big question mark.

After 9/11, securing the border became a more publicized issue. With the formation of DHS, the Secure Boarder Initiative (SBI) was set up in 2005.

SBI is supposed to secure the border, okay. But secure it against what is the question. What are the requirements for securing it?

  1. Illegal immigrants—“For many Americans—especially these who don’t live near the border—illegal immigration is what prompts their calls for a beefed up border.” While some say that “the U.S. economy depends on cheap labor…others claim illegal immigrants are a drain on the economy.”
  2. Terrorism—“For the Department of Homeland Security, charged with protecting the nation, keeping weapons of mass destruction out of the United States is the priority.”
  3. Drugs—“for many who live north and south of the four states that border Mexico, the real threat is narcotics.”

Each of these purposes, changes the equation. If the primary purpose you are securing the border is to protect against a genuine threat of weapons of mass destruction, then some may argue for highly secure border, one that is truly non-porous, without regard to cost. However, if the goals are more for controlling illegal immigration, perhaps a less perfect and less costly border security solution is acceptable. And if drugs are the issue, then maybe the money is better spent going after the source, rather than building fences that can be circumvented.

So understanding and building consensus on the true requirements are critical to developing a business case and a technical solution.

As it stands now, SBI is going in two directions:

  1. Physical fence—“to stop those on foot or on vehicles.” Estimates by the Congressional Research Service “say that maintaining those fences may cost up to $49 billion.” While critics say that these physical barriers “only delay an illegal crosser three to four minutes,” so is this worth it?”
  2. Virtual fence—“Sensors, cameras, improved communication systems and unmanned aerial vehicles.” According to the article, “no one seems know how much it will cost to set up and maintain these high-tech systems throughout their lifespan.”

Additionally, “plans call for doubling the number of border patrol agents.”

I guess without a clear consensus on what we’re trying to accomplish, any solution will get us there or not. Isn’t this what an enterprise architecture is supposed to help with—establishing a clear roadmap or blueprint? Of course, but it’s got to start with the requirements generation process and with the business owners.


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May 22, 2008

Culture Drives Function and Enterprise Architecture

Isn’t it every kids’ dream to own a car? And who can’t wait to take their first driving lessons?

The Wall Street Journal, 29 February 2008 reports that “Japan’s Young Won’t Rally Round the Car.”

“Since the peak in1990, Japanese car makers’ domestic sales have dropped 31% to nearly three million vehicles in 2007.”

Why is this happening?

  • The Internet—“Unlike their parents’ generation, which viewed cars as the passport to freedom and higher social status, the Internet-connected Japanese youths today look to cars with indifference…having grown up on with the internet, they no longer depend on a car for shopping, entertainment, and socializing and prefer to spend their money in other ways.”
  • Preference for electronics—“Young people can borrow their parents’ car and I think they’d rather spend their money on PCs and iPods than cars….trains will do for now.”
  • Green movement—“Many youths worldwide felt cars were unnecessary and even uncool because they pollute and cause congestion.”

Kids’ priorities are changing and with that car manufacturers are having to re-architect the way they design and sell cars.

How is the auto industry responding with new architectures?

  1. New car designs for the Internet generation—these include smaller, eco-friendly vehicles; cars for hanging out together with convertible interior space designed to feel like a sports bar with large touch-screen displays that can be used by the group like; cars with rotating cabins “capable of driving sideways to easily slips into a parking space;” vehicles with “‘robotic agents’ shaped like a head with two eyes that s mounted on the dashboard abd provides driving directions in a soothing voice.”
  2. New marketing for the computer-savvy Drive date videos: “downloads filmed from a drivers perspective, the video lets a viewer go on a day drive with a young, female Japanese model as they drive together along scenic, congestion-free roads.”
The automobile is changing to meet new consumer demands: The cars’ purpose “isn’t to get from point A to point B, but is to provide a social space for the driver and passengers. It doesn’t convey status except the status of being together.”

A lesson for enterprise architects is that function certainly drives architecture. However, functional requirements change along with culture, and the architect needs to be ever vigilant is searching out and spotting new trends, so that the enterprise can be proactive in meeting user expectations. Further technical requirements change based on innovations, and these must be aligned with functional requirements to optimize EA solutions.


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May 6, 2008

Information Management and Enterprise Architecture

Information management is the key to any enterprise architecture.

Information is the nexus between the business and technical components of the EA:

  • On one hand, we have the performance requirements and the business processes to achieve those.
  • On the other hand, we have systems and technologies.
  • In between is the information.

Information is required by the business to perform its functions and activities and it is served up by the systems and technologies that capture, process, transmit, store, and retrieve it for use by the business. (The information perspective is sandwiched in between the business and the services/technology perspectives.)

Recently, I synthesized a best practice for information management. This involves key values, goals for these, and underlying objectives. The values and objectives include the following:

  1. Sharing –making information visible, understandable, and accessible.
  2. Quality—information needs to be valid, consistent, and comprehensive.
  3. Efficiency—information should be requirement-based (mission-driven), non-duplicative, timely, and delivered in a financially sound way.
  4. Security—information must be assured in terms of confidentiality, integrity, and availability.
  5. Compliance—information has to comply with requirements for privacy, Freedom of Information Act (FOIA), and records management.

The importance of information management to enterprise architecture was recently addressed in DM Review Magazine, May 2008. The magazine reports that in developing an architecture, you need to focus on the information requirements and managing these first and foremost!

“You need to first understand and agree on the information architecture that your business needs. Then determine the data you need, the condition of that data and what you need to do to cleanse, conform, and transform that data into business transformation.”

Only after you fully understand your information requirements, do you move on to develop technology solutions.

“Next, determine what technologies (not products) are required by the information and data architectures. Finally, almost as an afterthought, evaluate and select products.” [I don’t agree with the distinction between technologies and products, but I do agree that you first need your information requirements.]

Remember, business drives technology—and this is done through information requirements—rather than doing technology for technology’s sake.

“Let me also suggest …Do not chase the latest and greatest if your incumbent products can get the job done.”

In enterprise architecture, the customer/end-user is king and the information requirements are their edicts.


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April 24, 2008

IT Roles Are Changing and Enterprise Architecture

These days, everyone likes to think that they are an architect and the ways things are going, soon this may become a reality.

ComputerWorld, 7 April 2008 reports that “New IT titles portend a revolution in IT roles.”

“Don’t expect to be part of an IT department. As a 21st century technology professional, your future—and most likely your desk—will be on the business side, and your title will likely be scrubbed of any hint of computers, databases, software, or data networks.”

Technology is being down-played and business requirements are in focus. This is good EA and common sense.

“IT is no longer a subset specialty. It is integrated into whatever work you’re trying to get done…IT is being disintermediated, but in a good way. It is being pushed farther up the food chain.”

IT is no longer being viewed as a mere utility to keep the network up, email running, and the dial tone on. Rather, IT folks are being seen as full partners with the business to solve problems. YES!

“No one know s exactly what to call these positions, but they definitely include more than pure technical skills. ‘If you’re a heads-down programmer, you’re at a terrible disadvantage.’”

The CTO of Animas, a web hosting company stated: “Outsourcing, globalization and the cost reduction for WAN technology all work to eliminate the need for systems administrators, help desk people, or developers. We don’t want developers on our staff for all of these technologies. We pretty much have kept only business-savvy people who we expect to be partners in each department and to come up with solutions.

Solving business problems requires the ability to synthesize business and technology and let business drive technology. Hence, the new glorification and proliferation of architects in today’s organizations.

David McCue, the CIO of Computer Sciences Corp. says “You’ll see titles like ‘solutions architect’ and ‘product architect’ that convey involvement in providing the product or service to a purchaser.” Similarly, the CIO of TNS, a large market research company, stated: “everyone is either an architect or an engineer.”

“Although job titles for all of these emerging roles have yet to be standardized, the overall career-focus seems pretty clear: It’s all about business.”

Wise CIOs are changing their focus from day-to-day technology operations to strategic business issues. That’s the sweet spot where value can be added by the CIO.

Enterprise architecture and IT governance are the CIO’s levers to partner with the business and plan their IT more effectively and to govern it more soundly, so that IT investments are going to get the business side, the biggest bang for their buck.


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April 3, 2008

Procter & Gamble and Enterprise Architecture

Procter & Gamble Co. (P&G) is a Fortune 500, American global corporation based in Cincinnati, Ohio, that manufactures a wide range of consumer goods. As of 2007, P&G is the 25th largest US company by revenue, 18th largest by profit, and 10th in Fortune's Most Admired Companies list (as of 2007). In 2007, P&G has revenue of $76 billion, net income of $10 billion, and 138,000 employees working in over 80 countries. (Wikipedia)

P&G has a plethora of billion-dollar brands including: Actonel, Always, Ariel, Bounty, Braun, Charmin, Crest, Dawn, Downey, Duracell, Folgers, Gain, Gillette, Head & Shoulders, Iams, Mach 3, Olay, Oral B, Pampers, Pantene, Pringles, Tide, and Wella.

What makes P&G such a successful consumer goods company?

P&G is an all User-centric EA company. P&G is focuses on satisfying the end-user and developing products that are truly innovative and improve lives.

Fortune Magazine, 17 March 2008, quotes P&G CEO A.G. Lafley stating that at P&G “we put the consumer at the center of everything we do…our goal is to delight our consumers at two ‘moments of truth’: first, when they buy a product, and second when they use it.”

“At P&G the CEO is not the boss—the consumer is.” Moreover, they “seek out innovation from

P&G is tailoring their target architecture to their end-users, by truly understanding their needs. And P&G has some terrific new ways of capturing their end-user requirements and building new products to meet those.

  1. Innovation labs—“One looks like a grocery store, another like a drugstore, and another like different rooms in a typical middle-class American home…By watching how they navigate the aisles and what catches their eye, the company is able to unlock deeper insights into their behavior.”
  2. “Living It”—“enables employees to live with lower-income consumers for several days in their homes, to eat meals with the family, and to go along on shopping trips.”
  3. “Working It”—“employees work behind the counter of a small shop. That gives them insight into why shoppers buy a product, how the shopkeeper stacks the shelves, and what kind of business propositions are appealing.”

The idea behind [innovation labs,] Living It, and Working It was to sit down with the [consumers and the] bosses to hear what they needed, even if they couldn’t articulate it directly.”

What a cool EA concept. We can’t always ask our user directly what they need to achieve mission results and conduct business processes—they may not be able to articulate their needs—so we can instead embed ourselves at times in the mission to learn and understand firsthand what the needs are—by using all of our senses (not just listening). Living It and Working It are terrific concepts for architects to better understand the businesses they are planning and governing. Asking about needs and requirements is a first step, but it isn’t enough. We need to see for ourselves what the business needs to be successful in the future.


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March 1, 2008

IT Project Engineering and Enterprise Architecture

Architecture and Governance Magazine, Volume 4, Issue 1, has an article called “The Secrets of IT Success: Transforming Companies” that identifies three critical architectural elements necessary for successful IT project execution, or as I see it, project initiation.

These critical IT project elements are as follows:

  • Community Analysis—“It must understand the needs of the customers, the supply chain, and the transactions necessary for the day-to-day running of the business…generate understanding on both the business and IT sides of the equation, to capture organizational goals comprehensively, and to enable effective training and buy-in, IT analysts and engineers must identify with and embrace the community to be transformed.”
  • Operations Analysis—“A deep understanding of the operational activities, capabilities, and business processes…Here work activities are identified, captured, and catalogued so that information flows, technologies, roles, and other processes and elements can be accurately mapped. The analytical results from this phase give a clear perspective to move from the business’s needs to the requirements of the new technology that will need to be implemented.
  • Technology Analysis—“technical needs are defined and blueprinted, and their intersections with business rules are specified…A multidimensional analytical view encompassing user workflow, technologies, data, security, business rules, and interfaces can greatly enhance the pure IT view of transformation.”

To me this translates in simple terms to the following:

  • Business needs
  • Functional and technical requirements
  • Technology solutions

While these IT project elements factor into the development of the enterprise architecture, they are more the domain of segment and solutions architecture that work toward business and operational outcomes, rather than strategic-level outcomes.

The article also calls for the use of visual tools to aid in IT project analysis:

  • In all three phases, a key ingredient is supplying a visual tool as part of the universal language that will be used throughout the project to facilitate clear communications between members of the community affected by it. Consistent and unambiguous visual expressions of the operational need and intent immeasurably enhance the likelihood of a successful IT implementation.”

This call for the use of visual tools is similar to and supportive of the use of information visualization in User-centric EA, where information visualization is especially helpful in the high-level, strategic profile views of the architecture as well as in modeling business, data, and systems. In all areas of User-centric EA, the principles of communication and design are critical for developing useful and usable information products and governance services for the end-user.


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February 19, 2008

Presentation Style and Enterprise Architecture

User-centric Enterprise Architecture employs principles of communications and design, such as maximizing information visualization in making information products useful and usable to the end-user.

In ComputerWorld , 24 September 2007, Michael Hugos, a principal at the Center for Systems Innovation, presents “Five Diagrams Beat A Victorian Novel.”

The article states: “Consider two methods of collecting and presenting computer system specification [or apply this to presenting enterprise architecture] to users. One is far more likely to result in disastrous development projects plagued by miscommunication and users who are unhappy with the systems that are developed to them.” This disastrous method for presenting IT, Mr Hugos calls the ‘Victorian Novel’ is based on “text specifications for systems development [and] it simply mire readers in a swamp of boring words.”

This method uses Unified Modeling Language (UML)…”they rely on use cases that seem very rigorous yet manage to reduce everything-from trivial details to important processing logic—into a monotonous blur of text that few people can read for more than a minute or two. The only diversions from this text are some abstract charts. UML documents seem to purposely designed to confuse and disengage the typical business user.”

I do believe Mr. Hugos could be equally describing traditional EA “artifacts” that mire the users in eye sore diagrams that cover entire walls or fill boxes and are they typical architecture shelfware that defies general readability, usability, and do not meet end-user requirements for information that adds value!

Mr. Hugos goes on to describe his method for presenting IT information, which aligns beautifully with the User-centric EA approach.

He states as follows: “Instead, I use a method based on the old saying that a picture is worth a thousand words. I use schematics and diagrams that give both business users and developers an easy way to understand the system under development [applies as well to EA].

Here are the five diagrams proposed:

  1. Process flow diagram—excellent, get the processes ironed out before automating, and enable business process improvement and reengineering.
  2. Logical data model—yes, capture the data requirements as the driver for the system solutions to serve up the information.
  3. Screen Map—right on, provide the end-user a storyboard of screens that show how they will interact with the system; that is User-centric.
  4. Systems architecture diagrams—nice, what is the technical infrastructure that underlies the system.
  5. Software object model—not one that I am familiar with, but sounds like it supports systems interoperability. It “defines the processing logic for the custom code and the data interfaces between custom software objects and packaged software.”

The five diagrams that Mr. Hugos proposes “enable effective communication between business and technical people so the system that gets delivered meets user expectations”.

It is truly wonderful to hear about architecture diagrams that are not typical shelf-ware, that help meet user requirements, that add value, and that are based on sound principles of communication. All too often these areas of architecture development are overlooked and at great expense to the enterprise and the end-user!


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February 6, 2008

Virgin Group and Enterprise Architecture

User-centric EA establishes the baseline architecture, identifies user requirements, establishes a target architecture, conducts a gap analysis, and develops a transition plan to move from the baseline to the target. In some organizations, these steps are distinct, clear, and sequential; in other enterprises, the transformation occurs more fluidly and in parallel.

Virgin Group is an example of the second type of User-centric EA.

“Virgin, a leading branded venture capital organisation, is one of the world's most recognised and respected brands. Conceived in 1970 by Sir Richard Branson, the Virgin Group has gone on to grow very successful businesses in sectors ranging from mobile telephony, to transportation, travel, financial services, leisure, music, holidays, publishing and retailing. Virgin has created more than 200 branded companies worldwide, employing approximately 50,000 people, in 29 countries. Revenues around the world in 2006 exceeded approx. $20 billion.” (http://www.virgin.com/)

Virgin is run by Richard Branson, a very dominant and visionary leader, who enables the rapid and fluid transformation of Virgin from one initiative to the next. Virgin is constantly identifying new opportunities and going after their targets, and they are not afraid to fail. Failure is viewed as part of being an innovative organization that seeks out new targets, ways of doing business, and new ventures.

The Wall Street Journal, 6 January 2008, provides an enlightening interview with Richard Branson with a callout of a quote as follows: “We’re not afraid of occasionally falling flat on our face.”

“Big-think is part of Mr. Branson’s M.O,” and transformation from current to target architectures is second nature for him.

“When he started Virgin Atlantic Airways, he was a 30-something music exec, and everyone thought he was crazy, including his own board of directors…eventually, Virgin Records, his first business, was sold to help support the growing airline… [and] the sales of his record company in 1992 came at the best possible time, just before the traditional music industry headed into a downward spiral that continues to this current day.”

Baseline architecture to identifying target architecture and successfully through transition—mission accomplished!

How is this enterprise architecture? Branson is planning and executing almost in parallel. He synthesizes business and technology and transforms his current organization to ever-greater endeavors.

For example, Virgin Group is now initiating “Virgin Galactic,” which “plans next year to begin taking tourists to the edge of space in a special aircraft.”

Now with the global credit crisis, Branson and Virgin are again on the EA prowl. They’ve identified Northern Rock (a UK mortgage lender) for possible acquisition. As Branson states, “In times of strife, there are certainly opportunities.”

Branson has set his sights on many other ventures—business, environmental, and philanthropic. In 1994, he launched Virgin Cola, going head-to-head with Coke. Recently, Virgin has committed $100M to their Green Fund for investment in alternate energy. “This year, he launched a service of health workers riding around on motorbikes in Africa to help build an elephant corridor in Kenya.”

Virgin is open to tackling the most difficult of problems. These include: finding ways to incentivize countries not to cut down rain forests, and creating massive inland lakes in Africa and Asia to deal with rising sea levels to prevent flooding and cool the earth, and fertilize deserts. These also include helping to counter climate change, and even, through a group called the Elders, to tackle world peace.

No target or plan is too big or far-fetched for Virgin, and it undertakes change with fluidity and grace. Virgin identifies the needs and opportunities to make a difference, establishes its target, and works creatively to transition to the target and achieve its goal. Failure at the margins is acceptable as long as the aspirations and successes loom large.

Virgin Group is a good example of EA performed fluidly and with great success.


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January 8, 2008

Unmanned Vehicles and Enterprise Architecture

Cars that drive themselves, fiction or a soon to be reality?

General Motors believe that new technology enabling unmanned vehicles is the key to their business future; so GM is setting their sights on this as their target architecture for their turnaround.

The Wall Street Journal, 7 January 2008, reports that GM’s new target architecture is to develop unmanned vehicles by 2018.

Chairman and Chief Executive of GM, Rick Wagoner’s “vision of he not-too-distant future, vehicles crammed with cameras, sensors, and radar and navigation technology will be able to brake and accelerate on their own, avoid accidents, and spot congestion.”

Larry Burns, Chief Technologist at GM states “we see vehicles going from being largely mechanical o becoming more and more electronic.”

“Pushing the technological envelope is a key element of Mr. Wagoner’s strategy for turning GM around and positioning the company to compete with Toyota Motor Corp. in the long term. He is convinced being the first with game-changing innovations is the solutions to one of GM’s fundamental problems—battered image.”

While GM’s quality problems have mostly been addressed, consumers still perceive GM to be a stodgy company and have not come back to buy.

Mark LaNeve, GM’s U.S. sales and marketing chief said that “GM believes it must challenge Toyota on technology leadership in order to reverse the negative perceptions of GM and to win back customers who have defected to foreign brands…Toyota right now clearly has a leadership position on reputation, financial results, and many other measures.”

Will this new architecture strategy work for GM?

I wouldn’t bet on it for a number of reasons:

  • Toyota is not standing still while GM retools; in fact, Toyota is already on the leading edge with the Prius gas-electic hybrid, and the Lexus luxury sedan that can parallel park itself.
  • If GM doesn’t deliver on this technology promise, they will have shot themselves in the foot; it’s one thing to be perceived as behind the 8 ball and it’s another thing to prove that you can’t deliver on your commitments.
  • GM has not clearly articulated the business requirement for unmanned vehicles in the consumer market; we are not dealing with the need for unmanned aerial vehicles in fighting the enemy in Iraq.
  • GM’s strategy, as presented, is not coherent; they talk about getting ahead with technology, but have not addressed their inferior position on other issues such as financial results and other measures that GM’s Mark LaNeve acknowledged.

From a User-centric EA perspective, GM has still not caught on to the essence of the Japanese concept of Kaizen—continuous improvement and user-centricity. GM is looking at trying to steal the technology mantle from Toyota instead of incremental and evolutionary improvement time and time again. It’s a philosophy you live by, not one that you steal.


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January 5, 2008

Blu-ray and HD DVD and Enterprise Architecture

User-centric EA focuses on providing useful and usable information and services to end-users and in satisfying user requirements.

In the high definition format wars, the sense of User-centric EA seems to have been lost, as Blu-ray and HD DVD has been set as the new target architecture for optical disc formats. As Stephanie Prange, Home Media Magazine, editor in chief states, “the battle has confused consumers…[and] many people don’t [even] see the need for high-definition anyway.

What is Blu-ray and HD DVD?

  • “Blu-ray, also known as Blu-ray Disc (BD), is the name of a next-generation optical disc format jointly developed by the Blu-ray Disc Association (BDA), a group of the world's leading consumer electronics, personal computer and media manufacturers (including Apple, Dell, Hitachi, HP, JVC, LG, Mitsubishi, Panasonic, Pioneer, Philips, Samsung, Sharp, Sony, TDK and Thomson). The format was developed to enable recording, rewriting and playback of high-definition video (HD), as well as storing large amounts of data. The format offers more than five times the storage capacity of traditional DVDs and can hold up to 25GB on a single-layer disc and 50GB on a dual-layer disc. This extra capacity combined with the use of advanced video and audio codecs will offer consumers an unprecedented HD experience…seven of the eight major movie studios (Disney, Fox, Warner, Paramount, Sony, Lionsgate and MGM) have released movies in the Blu-ray format and six of them (Disney, Fox, Sony, Warner, Lionsgate and MGM) are releasing their movies exclusively in the Blu-ray format.” (http://www.blu-ray.com/info/)

  • “HD DVD delivers true high definition video content on the next generation optical disc format approved by the DVD Forum. With up to six times the resolution of DVD, HD DVDhttp://www.tacp.toshiba.com/hddvd/) offers a superior video experience.” (

So what is the conflict between Blu-ray and HD DVDs?

HD DVD is currently in a ‘format war’ with rival format Blu-ray Disc, to determine which of the two formats will become the leading carrier for high-definition content to consumers.” As of November 27, 2007, 344 HD DVD titles have been released in the USA. As of November 25, 2007, 415 titles had been released on Blu-ray Disc in the United States (Wikipedia). Not only have more titles been released in Blue-ray, but Blue-rays have outsold HD DVDs by 2-to-1 in the U.S. last year. (Reuters)

On 4 January 2008, Warner Brothers studio announced that “it would exclusively release high-definition DVDs in Sony’s Blu-ray format, a big blow to Toshiba’s rival HD DVD technology.” (Reuters) Sony Pictures, 20th Century Fox and Disney have earlier done the same. Of the big American distributors, only Paramount and Universal Pictures continue to release for HD DVD. (Wikipedia)

So for now, Blu-ray is looking to be the winner in the HD format war.

How are consumers being affected?

Consumers are asking is whether they will have to dump and replace all their DVDs (something that the movie studios are hoping for)─this is similar to all the record collections that went in the trash after CDs were launched. I found the question online with a favorable answer for consumers.

"Will Blu-ray be backwards compatible with DVD?

Yes, several leading consumer electronics companies (including Sony, Panasonic, Philips, Samsung, Pioneer, Sharp and LG) have already demonstrated products that can read/write CDs, DVDs and Blu-ray discs using a BD/DVD/CD compatible optical head, so you don't have to worry about your existing DVD collection becoming obsolete. In fact, most of the Blu-ray players coming out will support upscaling of DVDs to 1080p/1080i, so your existing DVDDVD, the format is far too popular to not be supported. The Blu-ray Disc Association (BDA) expects every Blu-ray Disc device to be backward compatible with DVDs.” (http://www.blu-ray.com/faq/) collection will look even better than before. While it's up to each manufacturer to decide if they want to make their products backwards compatible with

What is wrong with the new high-definition format release of Blu-ray and HD DVD from a User-centric EA perspective?

While the new Blu-ray and HD DVD technologies may be a leap ahead from a technology perspective, the introduction of these products has been dismal from a User-centric EA perspective. Consumers have been caught up in the technology tug-of-war between these high definition formats─similar to the way consumers were ping-ponged between the old VHS and Beta formats. Additionally, the marketing and communications to consumers of why they need Blue-ray or HD DVD has been ineffective if not more or less absent. Finally, aside from the studio and technology companies wanting to make more money on replacements of DVDs, it has been unclear whether there is even user demand for the new format. This has been another “technology for technology’s sake” initiative by Sony and Toshiba, rather than true business needs driving technology.


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December 16, 2007

Wii and Enterprise Architecture

We all think of kids and teens playing with video games like the Wii, but how about senior citizens?

Well, The Washington Post, 15 December 2007, reports in “Granny Got Game” that “Wii’s move-around style appeals to a new demographic,” the senior citizen.

“Bingo is looking a little like last year’s thing, as video games have recently grabbed a spot the hot new activity. More specifically, retirees are enthusiastically taking to games on the Wii.”

One 73 year old retired marine says he “likes that the Wii emulates the motion of real sports.” And research has shown the physical games are helpful in fighting obesity, similar to how mental activity is beneficial in staving off dementia.

Market research company ESA states that “in 2007, 24 percent of Americans over age 50 played video games, an increase from 9 percent in 1999.” The seniors seem to enjoy games, such as Wii “hockey, bowling, shooting, fishing, and billiards.”

For Nintendo the maker of the Wii, demand from the various demographics continues to outpace supply. “Some analysts have said the company could sell twice as many as it is making available today, even as it puts out 1.8 million units a month.”

The Wii is a brilliant stroke of User-centric enterprise architecture. The Wii is a genuinely a technology product with mass market consumer appeal with users in demographics that range from children to seniors. It is the fulfillment of IT planning by Nintendo, which “had always wanted to appeal to a large consumer base with the Wii.”

Nintendo hit a home run by aligning the Wii technology to the requirements of their users. Nintendo did this by developing a technology solution to handle not only people’s desire for gaming and entertainment, but also their need for physical activity and sports. What’s particularly amazing is that video games, which have traditionally been for kids and teens have extended their reach so much so that “among retirement communities…the Wii is ‘the hottest thing out there.’” That is good User-centric EA in action!


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September 2, 2007

Functional Requirements and Enterprise Architecture

In User-centric EA, it is important to facilitate the delivery of IT systems that meet user requirements. While it is solutions architecture that is actually involved in the development of the technology solutions and systems, EA is the guiding strategic architecture for the organization that specifies the overall target architecture and transition plan.

For systems to be developed to meet user needs, a solid set of functional requirements need to be captured. These functional requirements should meet the following criteria:

  • Needed
  • Verifiable (i.e. they can be tested to see if they are met)
  • Attainable
  • Clear
  • Simple (i.e. one requirement per phrase)
  • Consistent
  • State “what” (not “how”)

A clear set of functional requirements is a critical step to the development of IT systems that meet user needs and help the enterprise achieve its target architecture.


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