The Bully Pulpit

So I took this photo in the Renwick Gallery.

I believe it is called, "Apocalypse."

And the miserable misanthrope evil-doers are riding in on their fiery mule to lie, murder, and destroy.

Perhaps what's not so bad in-and-of itself is to have to face many of life's challenges and work hard to overcome them.

But what is unconscionable these-days is that we are being often and repeatedly lied to and manipulated.

No longer is the truth and good seemingly on top of the agenda, but rather the script of normalcy and calm is paramount. 

Thus, rather than passion and piloting, we get a lot of spin, exaggeration, manipulation, and some could say outright lies, for example: 

- The "health of the economy" (anyone look at our runaway national debt register or grossly widening economic inequality lately)

- The "security of our nation" (anyone believe that Iran or North Korea are standing down their WMD programs)

- That ISIS is on the run and terrorism is waning (anyone really think San Bernardino or Fort Hood was "workplace violence")

- The success of the nation's newest healthcare program (anyone believe that the public "Affordable Care" insurance is giving healthy coverage at great prices)

- The absence of bigotry and discrimination (anyone think that racism isn't so bad with killings over taillights and at "peaceful" protests)

- The transparency of our government (anyone look at the statements of the FBI versus the former first lady). 

And doesn't the list goes on and on. 

Listen, we all make mistakes, including leaders, but creating a false narrative for the "stupid" public and media "echo chamber" is beyond immoral--it literally breaks the compass. 

Civilized society and any vestige of positive relationships therein is built of trust and communication, but when these are simply tools to fool the coined dumb-a*s people, rather than lead them, then we are listening only to evildoers on a bully pulpit. 

Maybe that's why nearly 70% think we're headed in the wrong direction...because look at the absence of integrity leading the pack. ;-)

(Source Photo: Andy Blumenthal)

The Bully Pulpit

Say It And They Believe It

This was pretty funny in Starbucks. 

This guy comes in with a briefcase and sets in down on the table. 

He opens it up and proceeds to take out an electronic device--turns out it's his laptop computer. 

But on the briefcase, there is a label that says:

"POWERFUL ANTI-TERROR DEVICE INSIDE."

So everyone is looking like there really is something to this.

You can almost tangibly feel them wondering what the heck type of device is this that he is carrying...it must pack a real punch!

Then one person near me, bends over sideways, and whispers in my ear..."Does he really have a powerful anti-terror device inside?"

Like I look as if I'm in the know on these things!!! 

I lean back over in the other direction to the other person and whisper back, "No, I'm pretty sure that it's just a gag...the guy must be looking for some serious attention."

And all of sudden, it's as if all the heads around me start to nod, like I stated some amazing insight here or perhaps that they somehow knew it all along. 

Anyway, it's incredible what people will believe...if you just state it (in an official way, of course) on your briefcase, a badge, on your forehead or wherever, it's got to be true, because we are so gullible and willing or wanting to believe. 

Yes, I believe! I believe!  ;-)

(Source Photo: Andy Blumenthal)

Say It And They Believe It

Getting To Truth

So I saw this quote on someone's t-shirt.

Immediately, I thought this is pretty smart and took a mental photo. 

World

- Lies

Truth

I suppose the question is how much of the world we live in are lies and fallacies to deceive individuals or the masses. 

Lies made up by liars, driven by materialism and greed, by people seeking or taking power, lies to enslave others in thought and deed, lies to get people to do what we want them to or to get them to follow us blindly, lies to get our way or to get others to abandon theirs, lies to cheat, lies to steal, lies to corrupt, lies to control, lies to obscure or cover our tracks, lies to rewrite history, lies to create phony legacies, lies for the sake of lying. 

All the rest is the truth. ;-)

(Source Graphic: Andy Blumenthal)

Getting To Truth

Fooling The Media And The American People

So finally the truth got spilled about the true rationale for the Iran deal that lifted critical nuke weapon sanctions on the world's leading sponsor of terrorism and human rights abuses.  

The advisor to the President has admitted to essentially lying and manipulating the media to seal the deal. 

The narrative of a Nuke deal with a "moderate" Iranian President Rouhani at the expense of hardliners was "deliberately misleading."

"Mr. Rhodes brags about keeping Mr. Obama's long-standing plan to elevate Iran over allies such as Israel and the Gulf States hidden from the public by manipulating liberal journalists and think tank analysts."

So what was once touted as a "good day" for America is now quite malevolent and disheartening, indeed. 

Moreover, rather than a "new political reality" with Iran, we have ongoing and increasingly hostile Iranian actions against the U.S., leading to the House Intelligence Committee opening an investigation into how Congress and the American public were misled by the administration on Iran. 

What happened to the promised transparency and truth espoused for the American people? What of Abraham Lincoln's sacred and compelling vision of a "government of the people, by the people, for the people."

Now instead of earnest dialogue, we get a blowharded "retail[ing]" of a predefined manipulated narrative--a "far-reaching spin campaign"--for the simple media "echo chamber" and hungry public consumption.

Iran has won a big round at the expense of Democracy and as we now know our National Security. 

Maybe the worst part is that no one even seems to care, because we're now in a new election cycle for the next President (and possibly chief manipulator). ;-)

(Source Photo: Andy Blumenthal)

Fooling The Media And The American People

Make Up Your Mind

It all started with the Staples "Easy" button that says robotically when pressed, "That was easy!" 

Then came the "B.S." button that yells out, "That was bullsh*t!"

Now we have the decision and indecisional buttons for "Sorry," "Yes," "Maybe," and "No."

Very much like organizational decision-making and politics where either we can't make up our minds, hedge our bets because we simply don't know, or make decisions on imperfect knowledge or with plenty of biases.

It's funny-sad how instead of decisions and progress, some people lie and pretend that what they are saying has any reality or basis to it despite proof to the compelte opposite. 

For example, over and over again, we hear some politicians say there is no military solution in Syria, yet Russia has proved that completely false turning the tides of the war in Assad's favor and driving back the U.S.-backed rebels and recapturing dozens of towns and cities.

You can probably think of plenty more examples as this is the germy spin that we all must swim and navigate in. 

If only, we could just press a "truth" button to get past all the garbage thrown at us then maybe we could get down to business and really get something done. ;-)

(Source Photo: Dannielle Blumenthal)

Make Up Your Mind

Taking The Spin Off Things

Ok, so here is what I learned over the years about communication...

Question everything, believe nothing (except in G-d).

It's not just that a lot of people out there are full of sh*t--yes, that is true too. 

But also that many powerful people are experts at manipulation and spin. 

Take just some recent some examples:

- We didn't just give America and Israel-hating "suicidal, apocalypse-seeking" Iran a clear path to the bomb and in just half a generations' time (along with hundreds of billions to continue funding global terror and a lifting of the weapons and ballistic missile embargo), instead we have a "comprehensive long term deal with Iran that will prevent it from obtaining a nuclear weapon."

- With the hackers who not only showed how to take wireless control of a moving Jeep Cherokee, but also released information on how to do it, they didn't put another tool in the toolkit of the cyber attackers and terrorists out there, instead "they are bringing atttention to an issue auto makers have for too long ignored."

Could go on and on to issue after issue...

The point is that from a young age we are primed to respect, listen, and automatically believe figures of authority and experts--when our parents, teachers, spiritual leaders or a policeman or fireman says something, we naturally believe them, who they are, and in them. 

This is what politicians and executives and other people in power prey on--that we will believe them over everyone else or any other facts to the contrary. They have the title, the uniform, the badge, or whatever, and so they must be good, honest, and trustworthy.

However, good parents and teachers make sure to tell children not just to take people or what they say at face value. For example, if someone comes to the door and says they are delivering a package, don't just open the door.  Look through the peephole, ask for identification, or have them come with a neighbor, etc. 

I remember in the very first movie of "Death Wish" with Charles Bronson, where his wife and daughter answer the door expecting a simple delivery from the supermarket that they were just at and instead they get a brutal gang that murders the wife and rapes the daughter. 

Similarly, in cases where women get pulled over, attacked, and raped by someone with flashing lights, siren, and even a fake uniform/badge--even as you believe you are obeying the law, others are taking advantage and fooling you.

As comforting as our beliefs are and perhaps even that we just want to believe--things often are not as they appear or what we want or expect them to be--what goes on behind the scenes and the spin that comes out in front are designed to intoxicate the masses. ;-)

(Source Photo: here with attribution to Kristian Niemi)

Taking The Spin Off Things

A Dumb Dumb World

So I took this photo on the Metro in Washington, D.C.

One person is on their "smart" phone, and the other is reading a book called "Our Dumb World."

This is a contrast supreme. and I was intrigued. 

I couldn't exactly ask what the man was doing on his smartphone... but presumably email, texting, news, a video, maybe even some gaming.

The other person reading about the dumb world--what's that all about?

So I looked this book up, and apparently the satarists at The Onion make some laughing-stock fun in their "fake" atlas of the world. 

So stupidity is out there every day...

But stupid isn't the worst part of it..."stupid is as stupid does"-- not sure you can blame someone for doing dumb things when they're done innocently and by accident.  

But what is really bad is when dumb things are done with intent and malice--for power or to get what you want when you want it.

Leadership often treats the masses as the dumb people who can be fooled some, if not all, of the time. 

But people are smarter than you think, eventually seeing through the amalgam of lies, deceit, and spin--thrown at them through the old world media as well as in social media. 

That type of dumb becomes a foolish legacy--not a laughing matter. 

Real, ongoing passion and care for the people and the progress of our nation within the larger world context...we can see it in the eyes, hear it in the words, feel it in our bones--it's tangible and it lifts us to achieve greatness.

Those things are smart--and what we need more of in the "real" world atlas. ;-)

(Source Photo: Andy Blumenthal)

A Dumb Dumb World

Obstruction Or Progress At Last

We all hate people who are obstructionist to what we consider progress.

The problem is not everyone defines progress the same way.

Progress to one may be hugely regressive to someone else.

So when 47 senators sent a cautionary letter to Iran's leadership this week about making a deal on nukes, which perhaps comes down to less now for more later...

- Some called it obstructionist to the negotiations and even a potential violation of the Logan Act.

- While others saw it as progress in bringing us back from the brink of a dangerous and (very) bad deal involving legitimizing weapons of mass destruction for a dangerous regime to all.

Two partisan sides to every story...and each side capitalizes on theirs.  

"That's my story, and I'm sticking to it!"

But history inevitably tells the true story (or closer to it) based on the outcomes of action or inaction (aka acts of commission and omission).

With the tornado of spin from the pundits on news, news, and more news, someone reminded me of the adage:

"Liar, liar pants on fire" 

or 

"Don't believe everything you hear, and only half of what you see." ;-)

(Source Photo: Andy Blumenthal)

Obstruction Or Progress At Last

Reform The Movement

So was very glad to read this week about a top Sunni cleric who called for educational reform to combat "extremist violence."

Sheik Ahmend al-Tayeb, a grand imam in Cairo said "corrupt interpretations" of the Koran and of Muhammad was leading to a rise of Middle East-based terrorism. 

This to hopefully stem the flow of what is now being reported as 20,000 foreign fighters flocking to join ISIS. 

What is amazing here is that good Muslim people are recognizing the problem with radicalization, extremism, and violence and are speaking out. 

Yet, many of our own leaders in the Western world still refuse to say the dirty words "Islamic terrorism."

The President saying instead: "No religion is responsible for terrorism--people are responsible for violence and terrorism."

So perhaps, according to this "logic," no movement is responsible for what their people do--only the individuals are?

And therefore, accordingly, the Nazis would not be responsible for the Holocaust, nor America for Slavery, nor Communism for political purges, oppression, and violation of human rights, etc. etc. 

...in which case, there would be no apologies, no regrets, no reparations, no museums, no memorials, nothing--because this was just some individuals doing some bad things and those individuals are may no longer even be here with us. 

Doesn't this ignore the very basic and fundamental fact that when the masses follow a movement's (genuine or distorted) ideological teachings of hatred, racism, and discrimination, and the people act act nefariously on this, then does not the movement itself hold some responsibility for the murderous and evil actions committed based on their doctrine?

The Sheik who denounced terror and called for changes to the education in the Muslim community is recognizing what apparently many of our own leaders refuse to, which is that they--and we--are responsible for what is taught and tolerated in our communities. 

As Peggy Noonan recently wrote, "The reality is that the Islamic State is...very Islamic.

Currently, we are fighting a war on radical Islamic terrorism...whether that terror is committed on Charlie Hebdo, a Jewish grocery store, or the World Trade Centers. 

That does not mean that tomorrow, we are not fighting against some other movement's treachery.

This is why good people everywhere must stand up and speak out when they see religions, governments, institutions, or other movements preach and teach lies, hatred, and terror. 

Bad (or hijacked good) movements drive bad actors...so we must not only go after the bad guys, but also hold the movements themselves to account.

We must demand that the lies and distortions be called out for what they are and that truth and virtue be held up in its place. ;-)

(Source Photo: here with attribution to Front Page Magazine)

Reform The Movement

Temptation Or Accusation?

So on the way home from synagogue today, my wife and I are talking about what happened to the renown Harvard constitutional and criminal lawyer, Alan Dershowitz.

He was accused of having repeatedly had sex with an underage woman (while he was married with children and grandchildren).

I explained to my wife not to believe these accusations, that in my mind, Dershowitz was upstanding and completely innocent, and that this could happen to anyone.

And I went on to tell a funny story from a day earlier...

I was at a retirement party for one of my staff who served the country for 51 years.

At the party, I am going around talking with people and helping to make everyone comfortable--until I didn't.

One guy who was a retired manager and had come back to work as a contractor calls me over to his table to introduce me to his wife. 

He's motioning to her and saying how she is his most beloved wife.

And just joking around trying to keep a straight face, I say, "Hmm, she's a lot different than the other woman I see you with every day."

[Yeah, I don't know what came over me (maybe a little to much drink--any drink is too much for this dry mouth).]

His wife, is like, "Ah ha! Some other woman in the office..."

And he's leaning back, waving his hands and mouthing to me, "Shut up Andy!"

He goes, "Okay Andy, you just wait until I meet your wife!"

Then, we all broke out laughing...just Andy being a wise guy again!

So, I said to my wife, you see how easy it is for someone to make a false accusation (and how quickly people can be to think the worst of others).

It really is important to treat people as "innocent until proven guilty."

As for Andy's hijinks...I'm banned from any more parties for the next few weeks. ;-)

(Source Photo: Andy Blumenthal)

Temptation Or Accusation?

The Lie Of The Open Workspace

There are so many workplace liars—the problem is many of them are experienced and good at selling you a bunch of malarkey.

Often, they tell you what they want, either to save the company money or to make themselves look innovative, but either way it’s inevitably at your cost. 

One of these lies is from chieftains that tell you’ll be better off working in an open workspace--i.e. thrown into a corporate bullpen.

Oh, by the way, vacate your office by Friday!

Sure there are a plethora of benefits to having common spaces to share ideas and open up communications—and these should be plentiful and stocked with comfy sofas, energy-inducing munchables, and ample white boards and tech gear to facilitate collaboration.

But when the pendulum swings all the way to the other side, and your personal office space become a hoteling situation, you know you are losing out to penny-pinching executives, who want to save on leasing office space, furniture, and the like in order to boost their personal bonuses at the end of the year. 

Just ask yourself:

- Do people need privacy to handle sensitive personnel, budget, contracting, and strategic planning and execution issues (as well as occasional family or personal issues—we are all human)?

- Do you need time to close the door for some quiet time to think, innovate, and catch up on work?

- Is there a genuine human need to have a place to put your work and personal things to be productive and comfortable?

The truth is that people need and deserve a balanced work environment—one where people can move healthily between closed and open spaces, individual work and teamwork, privacy and sharing, creativity and productivity, individualism and conformity, comfort and cost-savings. 

Anyone that tells you that people work better in a fully open environment where you have to book up a desk and computer is selling you on short-term organizational cost-savings at the expense of longer-term human capital satisfaction and productivity.

Next time, a “leader” tries to convince you of the merits of your not having a professional workspace, desk, computer, and so on—ask yourself whether you want to work in a Motel 6 every day or for a stable organization that values and invests in it people. 

An appropriate blended environment of open and closed work spaces, where it shows that you are empowered and valued is a career, and not just a job;-)

(Source Photo: here with attribution to epochgraphics)

The Lie Of The Open Workspace

Have You Been Voluntold?

Voluntold, it's a funny word. 

A combination of volunteer and told, to do something. 

I couldn't believe that this word is actually in the dictionary and means:

"When one has been volunteered for something by another person. Often against their wishes and desires." (Reference: Unwords) 

"The exact opposite of volunteering. Always used in reference to an unpleasant task to which you have been assigned by your boss."(Reference: Urban Dictionary)

I've seen this used when the boss asks for volunteers for a task or special project. If no one volunteers, then the boss volunteers someone--telling them to do it.  They have been voluntold!

One time, I remember a very tense meeting where a boss was presenting his vision for the organization, but at the same time putting down the status quo and everyone in it. 

As one point, he asks for a volunteer to help with driving his vision forward (note: no one had bought into it), and no one volunteers. 

The boss ask for a volunteer once, twice, and three times at the meeting as the tension rises. 

Finally, a hand goes up and someone accepts the task. 

He is the bosses new favorite and is told publicly at the meeting that he will be rewarded for "stepping up."

The truth is he didn't really step up, but rather succumbed to the pressure to do it. 

Another victim of being voluntold. 

In the end, he really didn't perform much of what he volunteered for--not a surprise, since he never bought into it to begin with. 

Sometimes, we do have to ask people to do things, but it shouldn't be by force or undue pressure. 

A leader builds his vision with his team--not for his team--and they move forward together to achieve their unified goals and objectives. 

Telling someone to do something, and pretending that they are really volunteering fools no one and achieves nothing accept maybe calling out some pretend accomplishments to go with the pretend volunteers. ;-)

(Source Photo: here with attribution to Andrew Huff)

Have You Been Voluntold?

Daddy Long Legs Exposed

Back in primary school, the kids used to call these "daddy long legs". 

Like everyone else, I've had the opportunity to see one of these, but never two in such a compromising pose. 

The other day watching a action movie, one character asks another, "So which are you scared of--snakes or spiders? Everyone is scared of one or the other."

The CIA lady says: "Spiders" and later admits, she lied. 

The Army Ranger lady says: "I'm not scared of anything."

Two different philosophies on defeating the enemy--do you overcome them with strength, courage, and bravado or perhaps you mislead them with deceit and cunning or with both approaches. 

In any case, the other saying that this photo reminds me of from childhood is "bees do it, birds do it" and now I know that spiders do it too. :-)

(Source Photo: Andy Blumenthal)

Daddy Long Legs Exposed

The Truth About Lying

House MD said it first "Everybody lies; the only variable is about what."

This weekend's Wall Street Journal (26-27 May 2012)--states that research confirms this as truth.  

"Everyone cheats a little right up to the point where they lose their sense of integrity."

According to the article--"very few people steal to a maximum degree, but many good people cheat just a little here and there."

They pad their billable hours, underreport their earnings to the IRS, claim higher loses on insurance claims, pocket a little from the cash register, walk out of the store without paying, copy test answers, plagiarize someone's intellectual property, and the list goes on and on. 

Already in the Ten Commandments, we see the fundamental precept of "Thou shalt not bear false witness against thy neighbor."

Yet according to the research, people's dishonesty is enabled by their disposition to:

- Rationalize away the crime.

- Overshadow it with previous immoral acts.

- Excuse the behavior by stating that everyone does it.

- Minimize the significance of the wrongdoing.

- Claim it is necessary or for the greater good.

Interestingly, factors that we would think would have a big impact on dishonesty, don't--such as either the amount of money to gained or the probability of being caught. 

Apparently, the cost-benefit calculus is not the driving factor in wrong-doing, but rather the absence of "moral reminders" and of enforcement/supervision is what creates the fertile ground for people to do the wrong--whether because they can, for the thrill of it, or because in their minds it "levels the playing field."

Everyone has the capacity for evil and to do wrongdoing, but the vast majority of the people with the right moral guidance will do mostly the right things.  

"Except for a few outliers at the top and bottom, the behaviors of almost everyone is driven by two opposing motivations"--these are greed and fear. 

One one hand, greed drives people to push themselves and work hard, but it can also be used to go overboard to the point of acting dishonestly--to take what is not theirs and to lie about it.  

On the other hand, fear of losing our integrity keeps people's unbridled desires in check and perhaps even motivates us to give back to others, but fear can also can inhibit people from giving it their all. 

The ongoing interplay between greed and fear long known to drive financial markets are the underpinnings for our own moral tug-of-war. 

Balancing greed and fear is a powerful embrace that can propel humankind powerfully forward with drive and motivation or undermine its very existence through inhibition and dishonesty.

Reading the article and the underlying research was upsetting to me to see that so many people can be swayed seemingly so easily to have such little integrity.

And while most situations in life are not "black and white"--they are complex shades of gray--people can be tempted to rationalize even when they really know what they are doing in misguided. 

This is the ultimate personal challenge for all of us--to maintain our integrity in the face of all temptations and readily available excuses out there.

G-d speed in making good moral and productive choices. 

(Source Photo: here with attribution to Gerard Stolk)

The Truth About Lying

Democracy Built On More Than Hoya

There is a funny joke that is timely for election season, and it goes something like this...

"It was election time and the politician decided to go out to the local reservation and try to get the Native American vote. 

They were all assembled in the Council Hall to hear the speech. 

The politician had worked up to his finale, and the crowd was getting more and more excited.   

'I promise better education opportunities for Native Americans!' The crowd went wild, shouting 'Hoya! Hoya!'.   

The  politician was a bit puzzled by the native word, but was encouraged by their enthusiasm. 'I promise gambling reforms to allow a Casino on the Reservation!'  'Hoya! Hoya!' cried the crowd, stomping their feet.   

'I promise more social reforms and job opportunities for Native Americans!' The crowd reached a frenzied pitch shouting 'Hoya!  Hoya!  Hoya!'   

After the speech, the Politician was touring the Reservation, and saw a tremendous herd of cattle. Since he was raised on a ranch, and knew a bit about cattle, he asked the Chief if he could get closer to take a look at the cattle. 

'Sure,' the Chief said, 'but be careful not to step in the hoya.'"  :-)

So when candidates get on their soapboxes and promises are being made on the left and on the right, you can only but wonder what is a promise that is sincere and will be kept and what is a promise that is for garnering votes and will be ignored. 

When the mic is unknowingly on and you hear something you weren't meant to hear, it is hard not to wonder about true intentions. 

The New York Times calls these "moments of political candor," while the Wall Street Journal (30 March 2012) calls it "moment[s] of political contempt."  

The Journal asks why we would not be told the truth about intentions with the implication that it is something that the candidates do not want us to know or that we would not approve of. 

Who are these candidates really? Does anyone really know when words are but bargaining chips for winning elections, rather than true commitments of the heart. 

It is scary, when the truth is obscured by empty words that change with the audience, and then votes end up based on false promises, vagaries, and disappointments.

When it comes to elections--Is the truth out there? Does it exist? 

People deserve candor, sincerity, and to know where candidates really stand on the issues, so they can vote for what and whom they really believe in.

Democracy is built on more than rolling hills and valleys filled with hoya--the truth is it's foundation. 

(Source Joke: here and Source Photo: here)

Democracy Built On More Than Hoya

Information: Knowledge or B.S.?

With modern technology and the Internet, there is more information out there than ever before in human history. Some argue there is too much information or that it is too disorganized and hence we have “information overload.”

The fact that information itself has become a problem is validated by the fact that Google is world’s #1 brand with a market capitalization of almost $100 billion. As we know the mission statement of Google is to “to organize the world's information and make it universally accessible and useful.”

The key to making information useful is not just organizing it and making it accessible, but also to make sure that it is based on good data—and not the proverbial, “garbage in, garbage out” (GIGO).

There are two types of garbage information:

1. Incorrect, incomplete, or dated
2. Misleading /propagandistic or an outright lie

When information is not reliable, it causes confusion, rather than bringing clarity. And then, the information can actually result in worse decision making, then if you didn’t have it in the first place. This is an enterprise architecture that is not only worthless, but is harmful or poison to the enterprise.

Generally, in enterprise architecture, we are optimistic about human nature and focus on #1, i.e., we assume that people mean to provide objective and complete data and try to ensure that they can do that. But unfortunately there is a darker side to human nature that we must grapple with, and that is #2.

Misinformation by accident or by intent is used in organizations all the time to make poor investment decisions. Just think how many non-standardized, non-interoperable, costly tools your organization has bought because someone provided “information” or developed a business case, which “clearly demonstrated” that is was a great investment with a high ROI. Everyone wants their toys!

Wired Magazine, February 2009, talks about disinformation in the information age in “Manufacturing Confusion: How more information leads to less knowledge” (Clive Thompson).

Thompson writes about Robert Proctor, a historian of science from Stanford, who coined the word “Agnotology,” or “the study of culturally constructed ignorance.” Proctor theorizes that “people always assume that if someone doesn’t know something, it’s because they haven’t paid attention or haven’t yet figured it out. But ignorance also comes from people literally suppressing truth—or drowning it out—or trying to make it so confusing that people stop hearing about what’s true and what’s not.” Thompson offers as examples:

1. “Bogus studies by cigarette companies trying to link lung cancer to baldness, viruses—anything but their product.”
2. Financial firms creating fancy-dancy financial instruments like “credit-default swaps [which] were designed not merely to dilute risk but to dilute knowledge; after they changed hands and been serially securitized, no one knew what they were worth.”

We have all heard the saying that “numbers are fungible” and we are also all cautious about “spin doctors” who appear in the media telling their side of the story rather than the truth.

So it seems that despite the advances wrought by the information revolution, we have some new challenges on our hands: not just incorrect information but people who literally seek to promote its opposite.

So we need to get the facts straight. And that means not only capturing valuable information, but also eliminating bias so that we are not making investment decisions on the basis of B.S.

Information: Knowledge or B.S.?