Showing posts with label Influence. Show all posts
Showing posts with label Influence. Show all posts

February 13, 2014

Who Do You Want To Be?

Walking through the halls of one of the local schools, there was this awesome display of cutout hands. 

Each hand, done by a student, was supposed to represent who they wanted to be as people. 

In the center of each was a core saying/belief of the student written on the palm.

And then on each of the five fingers was their personal aspirations:

Emotionally
Physically
Socially
Intellectually
Spiritually

I thought this was a really cool assignment to think and focus on where we're going with our lives and what our personal goals are. 

Like a mini-personal architecture, these hands are the hands of our young people who have their lives ahead of them and the energy and opportunity to shape their futures. 

No, none of us has control over the future, but we can do our part to shape who we are as human beings, as this student says: 

"I am who I want to be."

Of course, we have to choose wisely, work hard, and go for it! 

We never know if there are any true second chances.  ;-)

(Source Photo: Andy Blumenthal)
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January 23, 2014

From Memorization To Thinking

Our education system continues to suffer as we rank somewhere between 17th and 20th globally. 

This means that our economy will assuredly suffer in the future from the global competition that strangles us.

Some prominent experts in the field, like Walter Isaacson, say that innovation occurs at the intersection of arts and humanities meeting science and math--and I really like that. 

Personally, this inspires me to think about whether education reform is perhaps focused too much on the teachers, tests, and core curriculum, and less on changing the way we are approaching education in the first place. 

For as long as I can remember (i.e. even when I was in school way back when), we based our education on lots of memorization--multiplication tables, periodic tables, vocabulary, history, and much more. 

For those with great short term memory, you could do very well to memorize, spit it out, and forget it, so you can start all over again with the next great wave of facts and figures. 

The emphasis on memorization of basics, is important in getting a foundation of knowledge, but seems to me to come at the expense of critical thinking and problem solving skills. 

From my own experience and watching my kids in school, I often see boredom at raw facts, and excitement and self-satisfaction at figuring something out. 

Yet, too often students are asked to do rote memorization and test accordingly, rather than really think. 

You can't memorize innovation, but rather you need to be able to apply learning. 

In this day and age, where facts are but a Google search away, memorization is less important and real analytical, reasoning, problem solving, and communication skills (all anchored in solid core values) are more relevant to our national and personal success. 

Yet, have our school caught up with this?

Unfortunately, it seems most have not, and perhaps that is one reason that many of our preeminent innovators are dropouts--from Steve Jobs to Bill Gates, Mark Zuckerberg, Larry Ellison, Michael Dell, Henry Ford, Walt Disney, Richard Branson, Ted Turner, etc. 

Will we ever get away completely from memorizing the basics? Certainly not. Do we need to spend so much of K-12 education and even college years playing instant recall? What a waste!

The best experience that I remember from my younger daughter in school was her activities in the Ethics Bowl, where schools competed in analyzing ethically challenging situations and arguing the merits of the various sides. They learned to think and articulate their reasoning and conclusions and that is the best education that I can imagine. 

Until we stop using education techniques from the dinosaur age--memorizing species and trying to recall where the eggs are buried, I fear we are doomed to subpar educational performance--in a boring, memorizing, and non-thinking way. 

No wonder the kids want to develop the next great iPhone app and use their textbooks as a handy-dandy booster seat. ;-)

(Source Photo: here with attribution to Lansing Public Library)

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December 28, 2013

Lessons Learned From My Family By Rebecca Blumenthal


This is a moving interview with Rebecca Blumenthal.

She came to me this afternoon, spontaneously, to tell me some meaningful lessons she had gathered from some of the special members of her family.

Immediately after I heard a few of the things she had to say, I asked her if she would mind me capturing these beautiful sentiments on this short video.

I was very moved by her sincerity and thoughtfulness, and it gave me pause in my own life to appreciate these things anew from the people who have been so important in my life as well.

(Source Video: Andy Blumenthal)
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December 15, 2013

Driving Away With It

This last week was another week for gross social injustice. 

As it has now been widely reported, a wealthy drunken teen stole 2 cases of beer and then plowed into a stranded motorist and 3 bystanders who were trying to help--and killed them all.

The teen was 3x over the alcohol limit!

What an irony: 3 people stop to help a stranger in need and they are killed by someone who cares nothing for human life.

And the flagrant injustice of it all is that the kid was let off on 5 years probation and will attend a $450,000 a year private school rather than going to prison. 

On the news this week, they interviewed the husband and father of 2 of the dead, killed by this teen. He is broken. 

The defense teen argued "Affluenza" -- like a disease, the kid should be let off the hook because...he is unbelievably wealthy and therefore was not given proper parental supervision--in effect, he is a victim of having too much--too many things, too much opportunity, but too little parenting as well. 

I guess I never realized that justice meant if you had too much you could murder 4 people and walk!

While others that have too little--education, jobs, money, 2-parent families, and so on--must take the rap and go away for their crimes.

Too much--you can buy your way free.

Too little--you get sent up the river without a paddle. 

Wouldn't you think it should be the other way around--if you have more, then more is expected of you.  While if you have less, your challenges are greater and so we take into account extenuating circumstances?

But no, money talks, and the guilty walks. 

It is a shame on our society--and what we inappropriately call a justice system.

Whether the money buys you a top-rated defense attorney, paying off some officials or jurors, or provide alternatives to the the same punishment and rehabilitation that others must face, there is no denying that money influences the outcome.

Sort of reminds me of the infamous O.J. trial--another travesty of justice. How many more? 

Funny, how art imitates life and life imitates art--in Season 2 of Homeland, the son of the V.P. drinks and drives and also kills someone and gets off with nothing but a slap on the wrist. 

You see it's not whether you're black or white or yellow or whatever, it's plain hard !!power!! and $$cash$$. 

(Source Photo: Andy Blumenthal)
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September 15, 2013

Giving--Coming Right Back To You


I love this video!

It is about a giving man who helps a hungry child pay for food that the child had stolen. 

The man throughout his life cares and provides to those in need. 

Later in life the man gets deathly sick and needs an expensive operation.

The doctor in the hospital provides a bill to the man's daughter, but all the charges are zeroed out. 

It turns out that the doctor is the hungry boy from years ago and he recognizes the patient as the man that had saved him.

It is now his turn to pay it forward to the man who gave all his life. 

One act of giving can influence and spark countless other good deeds. 

Never underestimate the power of giving to others. 

It is the one thing that we can do universally to help. 
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July 22, 2013

Live A Good Life, Choose Right


Whether you're Jewish, Christian, Muslim, or any other religion, I think this is a great music video on living an introspective life, choosing right from wrong, and replacing guilt with inspiration. 

We are all confronted every day with situations that are tests of our moral fiber and courage to do what's right--not necessarily what is easy,

We should choose carefully, consciously, and with a mind toward the master of the universe who watches over us. 

While we don't control everything that happens, we can definitely make a difference in the world by the way we conduct ourselves to our G-d and to each other. 

Listening, caring, being sensitive to others, treating others with respect and dignity, trying to help wherever and whenever we can--we can all make a positive contribution. 

Well done with the music video to remind us of what's important--thank you Maccabeats!
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June 6, 2013

Charting Your Course


New article here by Andy Blumenthal in Public CIO Magazine called "Using Enterprise and Personal Architecture To Chart Your Course." 

"As a leader, one of your primary jobs is to bring a coherent, rousing vision and strategy to the organization and execute it to keep the organization relevant -- that is enterprise architecture."

Hope you enjoy!

Andy

(Source Photo: Andy Blumenthal)
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May 15, 2013

Targeting The Opposition?

As I would imagine most of you felt this week, I was really surprised by news that individuals in the IRS targeted certain political opposition groups. 

I thought to myself what country are we living in?

I couldn't help wondering about disturbing stories from Russia, Iran, and others where political dissidents have been known to be jailed, shot, or otherwise disposed of.

Are we getting to the point (hopefully not) where our government institutions could likewise be used to unfair political advantage?

In the Watergate scandal in 1972, the Republicans broke into the National Democratic Headquarters to install microphones and copy documents unfairly and illegally. 

Forty years later--is this an IRSgate 2012?

Both Democrats and Republicans have their political opinions--and everyone is entitled to believe what they do and feel an affinity to and vote for who they want--or if you don't like either, vote for a 3rd party Independent--this is what makes America great.

We have freedom to believe what we will, to vote as we will, and to do so without interference or undue influence by either side or anyone. 

If we cross the line into intimidation or oppression of those who peacefully choose a different position, then we have lost the best of our national identity and the human rights that we so justly uphold. ;-)

(Source Photo: Andy Blumenthal)
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February 4, 2013

Cafe Barbie Debuts 2013


What an awesome idea for a cafe that can appeal to girls and women worldwide--a Barbie Cafe.

It opened in Taiwan last week and it is licensed by Mattel the founder of Barbie dolls (1959).

At 7,100 square feet and with $1.7 million dollars of investment, you get a lot of Barbie ambience--especially plenty of pink and frills (and calorie counting).

While some women may be turned off to the girlie stigma of a Barbie Cafe, there are probably many others who are enchanted with the dreamy image it bring from childhood and the ability to express a certain femininity, the Barbie way.

My prediction--in the near future, there is going to be a Ken Cafe opening up right across the street. ;-)

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October 21, 2012

From Adventure Photography to Lifelogging


Felix Baumgartner jumped from a helium-filled balloon lifted space capsule, one week ago today, to set a skydiving record from 24 miles up and reaching the speed of 834 miles per hour.

On Felix's helmet was a GoPro video camera to capture this memorable event.

GoPro is the leader in wearable, waterproof, shockproof videocameras and has an especially strong market in action and extreme sports.

Their newest helmet-mounted camera is the HD HERO3 (available 17 October 2012), and it continues the significant trend to ever smaller, lighter, and more powerful cameras technology.

I like this video they put out showing the high resolution and exciting video taken while doing activities from surfing to mountain climbing, deep sea diving, flying, kayaking, and more.

I have a feeling that these cameras are going to make a leap from capturing adventure photography to being used for lifelogging and lifejournaling--where people capture major life events on a wearable camera, and in some extreme cases--they try to capture virtually their whole life!

As someone who has blogged now, thank G-d, for 5 1/4 years, I greatly value the ability to capture important events, share, and potentially influence--and lifelogging with discrete, wearable camera technology can take this even further. 

Of course, with this technology, we need the ability to search, discover, and access the truly memorable moment--those that are meaningful to you and can have a deep and lasting impact on others--and let's face it, despite the rise of Reality TV, most of life is not quite a Kardashian moment. ;-)

It sort of reminds me of the Wendy's commercial, where the old lady asks from a fictitious competitor, "where's the beef?" With lifelogging, blogging, or other capture and sharing technologies, the beef had better be there (people's time is valuable)!

There are billions of people to reach--capture, reflect, share...in writing and with pictures--then truly, "The pen is mightier than the sword."

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October 6, 2012

Open Doors, Closed Minds

This was a funny photo at the local Pot Belly eatery.  

Their side door (right off their main entrance) is wide open, yet they have these two large signs that say "Keep Closed" and "For your safety back door must be locked at all times."

And inside this guy with a clipboard is schmoozing away--seemingly ignoring everything.

No delivery in sight either--maybe just the morning checkup on things.

So much for safety, following the rules, and probably good common sense.

It reminded me of a couple of things:

One is sort of the opposite of this scenario, where in the office, virtually every manager/leader purports to have an "open door" policy, yet really while their door may be open, their minds are closed.

They don't really listen to what people are telling them--issues, solutions, new ideas--they have their own ideas about things, how they are and how they ought to be. The others don't really matter to them, because they are in charge.

In this case emotional intelligence, social/interpersonal skills, communication abilities, and teamwork are all pretty low. Surprisingly or not, this is quite a lot of managers out there, I think.

The other thing this scene brought to mind is a related issue of access. Sometimes, we may try to get a briefing or presentation, or even just a discussion with superiors, but they always seem too busy. 

Without acccess, we are limited in pushing new ideas and innovations up and out--it stops with the gatekeepers. With access, we can work together to make great ideas and solutions even better.
It's interesting that access--such a simple thing you would imagine, is such a big deal. But it is common too that rather than dealing with new ideas or difficult issues, managers may simply find it easier to simply not deal with "the noise."

This is the equivalent of grade school, where you put the fresh-mouthed student in the corner, facing the wall, with a tall pointy dunce cap on their head--until they and everyone else gets the message that this not someone of significance. See them, laugh at them, then ignore them.

Access is another word for you mean something or you don't, in your bosses mind, at least, and in how they communicate about you to others. 

Lose access and you are in the wilderness and maybe will starve to death and die. Gain access and you have an opportunity to influence things for the positive--live and let others thrive.
Are you relevant or dead--is the door open--really or is it just a show. 

Your job as a leader and follower is too figure out how to open doors all around you, to bridge divides, communicate what you really think in a way that can be heard, influence the way forward, and make people feel--really feel--that they are heard, that they do have something important to say and contribute, and that everyone is valuable.

Door open or closed--your mission is the same. 

(Source Photo: Andy Blumenthal)

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September 23, 2012

The Dumbest Parent, No Really

So we took our daughter out to shoot some arrows.


She was really good, shooting off one after another and hitting the bullseye way down field.

Of course, when I gave it a try, I couldn't even hit the side of a barn.
Next to us, at the range, where two girls and their mother.

The girls were jumping around with their bows, grabbing the arrows, and popping off shots at a target set at a distance appropriate for their age.

What comes next is the dumbest and most irresponsible parent I've seen for some time.

The mother yells out to the girls--"Hey, I'd like to take a picture of you guys!"

Then she goes over to them and pulls them off the range and faces them at each other about a foot apart--with their bows and arrows pointed at each other!

The girls not understanding the danger they are in and playing around as kids do--pull the strings on the bows back to pose for the shot--literally, and with the mother egging them on. 

I am feeling like I am watching a horrible accident about to unfold in front of my eyes.

I say politely, but with obvious fear and concern, "Stop!--the girls are pointing the arrows at each other--that's dangerous!"

But the mother, puts her finger up as if to hush me, and says emphatically that she just wants to take a picture and "it's so cute."

I am watching what appears to be the younger of the girls--the one on the right--start dancing around with the bow and arrow, pulling back and pointing right at the other girl--who in turn mimics her and does the same back.

At this point my wife joins me, and we are not sure how to stop this or whether its time to take cover, while the mother continues to ignore any semblance of safety and refuses to pull back from her cherished photo op of the children.

This mother was not just dumb, but completely irresponsible--for the safety of her kids and everyone else around on the court.

When the "photo shoot" was over--and the kids let the strings go and ran back to the range, we sighed a sigh of relief that nothing worse had happened.

A number of days later, I found myself doing some strategic planning and using the Force Field Analysis tool.

In the Force Field Analysis, we try to identify and examine the driving and limiting forces for and against change, and more importantly the actions we can take for influencing each force. 

Usually, we view the forces for change as something positive, and the limiting forces as a hinderance, blocking our goal achievement. But the more I thought about it, the more I realized that while change can be positive when undertaken for the right reasons, there are times when restraint is necessary as well. 

For example, in applying this to the situation at the archery range--the parent is hell-bent on taking the photo no matter the forces for restraint to prevent a serious accident happening to her kids or to others around them. In this case, some parental restraint would have been appropriate. From an influencing perspective, probably some much better supervision at the range would have been in order. 

To me, it was interesting to think about it in this context and contemplate how to tip the forces for change or restraint to where they need to be depending on the situation--whether it is a good goal and a good time to pursue it, or not. 

Also, it is worth noting how challenging it can be to influence driving and restraining forces, especially when dealing with ignorance, foolhardiness, or people who may just refuse to listen to reason.

As leaders, the Force Field Analysis can be a useful framework not just for planning, but for trying to understand our environment and how best we can shape the events around us--no matter how quickly or dangerously they may unfold.

(Source Photo: Andy Blumenthal)

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August 28, 2012

Feminist Power

In the spirit of the election season, this was a funny/serious display of feminist bravado in Washington, D.C. 

Having a big feminist in my family--my wife--I can emphasize with the majority emphasis here.

As my dad says when an issue comes up: "you better ask your better half." 

Let's just say, I've learned after more than 20 years of marriage--that feminism is alive and well--and something to be respected and feared. :-)

Hope you enjoy!

Andy

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July 17, 2012

Don't Communicate Like A Dump Truck

I don't know a lot about huge dump trucks.

But I wondered what this meant when it says on the back of this multi-ton vehicle--"Do Not Push".

Don't worry, I won't! :-)

In life, we often communicate things that either we aren't really clear about, don't mean, or end up being misunderstood for.

In fact, probably one of the toughest "soft skills" to learn is communication skills.

I don't know why they call it soft, since when you communicate poorly, you can get hit over the head--quite hard.

One of the biggest issues is people who talk too much (i.e. they dump on others), but aren't very good at listening. Hey, they may as well be talking to themselves then, because communication is a two-way street.

Good communications skills include the three C's: clarity, conciseness, and consistency, and I would add--last but not at all least--a T for tact.

Communication skills also overlaps with the ability to effectively influence, negotiate, and create win-win solutions, so actually communication is at the very heart of what we need to do well.

When communicating, don't be pushy and don't be pushed around (i.e. get dumped on)--and don't get hit by that over-sized dump truck--communicate early, often, honestly, and with passion.

(Source photo: Andy Blumenthal)

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May 30, 2012

Communication, What Comes From The Heart

Leaders always seem to be trying to get their message "right".

They ponder what will it take to win the hearts and minds.

They may hire consultants to tell them what they should say.

They engage fancy speechwriters to say "it" just so. 

Then, they monitor the polls to get feedback and see how their message was received.

However a new article in Harvard Business Review (April 2012) throws a curve ball at this whole notion--stating: "It seems almost absurd that how we communicate could be so much more important to success than what we communicate."

From my perspective, there are many factors that contribute to the success of our communications:

Firstly, let's face it--personality, likability, charisma, and charm go a long way to influencing others--and yes, it seems like this is the case, almost at times, regardless of the message itself. 

Then there is everything else from emotional intelligence and political savvy for "working" the audience to doing your homework in terms of getting your facts right, making your presentation engaging, using back channels to build support, and giving people the opportunity to ask questions, contribute, and buy in. 

According to the HBR article, successful communication directly impacts team performance, this occurs through:

- Energy--"the number and nature of exchanges among team members"--with more interaction being better.

- Engagement--the distribution of communications among team members--with more equal distribution being better (i.e. communication isn't being dominated by one person or a select few).

- Exploration--this is the communication between a team and other external connections--with more outreach being better for creativity and innovation. 

For all of us, communicating is as much about the way and how much we interact with others, as with what we actually have to say. 

That's not to say, that what we have to communicate is not important, but rather that the mere act of communicating with others is itself a positive step in the right direction.

We have to genuinely interact and connect with others--it's a critical part of the influencing and teaming process. 

Only then, does honing the message itself really make the difference we want it to. 

People communicate with other people and this happens in  a very direct, personal, and emotional way. 

There is a Jewish saying that my wife often tells me that her grandfather used to say, "what comes from the heart goes to the heart."

I think that is the correct notion--sincerity is at the core of it takes to really communicate effectively with others. 

(Source Photo: here with attribution to VisaAgency)

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April 8, 2012

Poisons Anonymous

One of the Buddhist teachings is that there are 3 poisons in this world: greed, anger, and ignorance

But that by turning these poisons around into generosity, compassion, and wisdom, we can create life-healing. 

While this is sort of simplistic, it does point to a number of important things:

1) We can have an impact on our destiny. We can choose our direction and work towards something that is good or we can fall harmfully into some bad and destructive ways.

2) Everything has an antidote.  While we may not know the antidote at the time, generally everything has its corollary or opposite and we can find healing by moving towards that. 

3) The answers in life are not so far away. How much of a stretch is it to turned a clenched fist into an open hand or to quench ignorance with learning--these things are doable.

If we look at people and events at face value, it is easy as times to get angry and feel hatred at the corruption and injustices out there--but I believe, the key is to channel those feeling into something positive--into change and Tikkun Olam--"fixing the world". 

By channeling our feelings into constructive actions, then we are changing not just ourselves, but can have a broader influence--one deed at a time.  

(Source Graphic: Andy Blumenthal)

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January 15, 2012

Adapt and Live!

Train

The Times, They Are a-Changin' is a song by Bob Dylan (1964), it is also the reality of our times today, and how we react to all the change can make or break us.

Like with Agile Software Development, one of the main values is "responding to change over following a plan," to improve the success of software development, similarly in the world today, we need to be able to rapidly and flexibly respond to change in order to successfully compete.

Fast Company (February 2012) has two important articles on this topic--one is called "Generation Flux" and the other "The Four-Year Career."

Generation Flux is about how we are living in a time of "chaotic disruption" and that this is "born of technology and globalization." Generation Flux is a mindset of agility versus a demographic designation like Gen X or Y.

All around us we see the effects of this rapid change in terms of business models and leadership turned upside down, inside out, and sideways.

Recently, we have seen:

- Mainstay companies such as American Airlines and Hostess declare bankruptcy

- Some titans of the Fortune 500 companies ousted, including Carol Bartz of Yahoo, Leo Apotheker from HP to name just a few

- Others, like RIM and Netflix have fallen from grace and are struggling to regain their footwork--some will and some won't

At the same time, we have seen the ascension of companies like Apple, Google, Facebook, and Amazon becoming the "kings of the hill"--driven in part by their agility to get in and out of markets and products:

- In 2010, Google was getting out of China; today Google is expanding its presence once again. In addition, Google continues to start up or acquire and discontinue services regularly; just last year they closed Google Desktop developed in 2005, Google Health Service started in 2008, and Google Aardvark purchased in 2010 (and more)

- Amazon, once an online book and music retailer has now become the premier e-Commerce company as well as the No. 2 in tablets and in the top 3 in cloud computing.

- Apple was slick in developing the navigation wheel on the iPod only to get rid of it completely with the touch-screen of the iPad.

- Facebook continues to adapt to security and privacy concerns, but still has more to do, especially in terms of simplifying choices for their users.

According to Fast Company, to survive, we need to be profoundly agile and "embrace instability, that tolerates--and enjoys--recalibrating careers, business models, and assumptions." The article points out that this is just as Darwin has professed, ultimately it is the agile that will survive--not the strongest or smartest.

For organizations, change, agility and adaptability is the name of the game, and they are depending on petabytes of information and the business intelligence to make sense of it all to make the right decision every day.

For individuals, "the long career is dead" (U.S. workers have a medium job tenure of only 4.4 years and have an average of 11 different jobs over a lifetime) and "the quest for solid rules is pointless" (with automation and robotics atrophying low- and middle-skill jobs and part time, freelance, and contract work all on the rise). Now, in an agile marketplace, "career-vitality" or the continuous broadening of individual capabilities is encouraged and expected, and the "T-shaped" person with both depth or subject matter expertise as well as breadth in other areas in becoming more and more valued.

Moreover, hard skills are important, but social skills and emotional intelligence are critical to get along, share information, and collaborate with others.

Of course, not all change is good, and we need to speak up and influence the direction of it for the good, but in the end, standing still in the path of genuine progress is like standing in front of a speeding locative.

While the quiet and serenity of maintaining the status quo is often what feels most secure and comfortable in uncertain times, it may actually just be the forerunner to the death knell for your career and organization. There are no short-cuts to continuing to learn, explore, and grow as the world around us rapidly evolves.

Adapt and live or stagnate and die.

(Source Photo: here)


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December 23, 2011

Leadership, Beyond Brainwashing and Beatings

Leading by decree rather than merit usually means that the people are either beaten or brainwashed into submission--this is oddly reminiscent of the age-old question, which is mightier, the pen or the sword?

History is full of examples of tyrants, dictators, and monarchs (this goes for some bosses at work too) who take "the throne" putting anyone who opposes them to either be put to death or be "reeducated."

On one hand, the sword is straightforward though it comes in a thousand varieties--where those who oppose the ruler die:

- in open opposition on the battle field

- in public display in front of a firing squad, by hanging, or even by guillotine
- in more surreptitious ways such as with a knife in a back alley somewhere, languishing in a dungeon of old, thrown in a van from the streets with a hood over your head, or taken in the middle of the night never to be seen or heard from again, or even assassinated by anything from a well-placed bullet to a vial of radioactive poisoning


The sword of the dictator knows no mercy.

On the other hand, the pen is more shady and comes in but one form--where those who disagree with the power(s) that be are convinced to think otherwise. There are many examples from the gulag to the labor camp where reeducation, indoctrination, propaganda, brainwashing, hypnosis and other, harsher forms of mind control are employed.

As a child of Holocaust survivors, who lived through the Hitler rein of terror, I am keenly aware of the devastating impact that dictators can have by sword and by pen. Hitler (may his soul be cursed forever) used both to achieve and hold power, sending millions to die in concentration camps and brainwashing a generation of Germans into believing his rhetoric of hatred, superiority, and megalomaniac ideals for world domination.

This week, watching power pass in North Korea from father to son, now for a third generation gripping unto the leadership mantle there, the potential for abuse is certainly present, but there is certainly also the opportunity for positive change. It remains to be seen who this new leader really is and what he will stand for--especially since he is so young--only age 28 or 29.

Previously, I had read about the sword being used to hold unto power in that country with horrifying prison camps, such as the infamous Camp 22 with 50,000 prisoners (many of them political opponents) living under the most inhumane conditions.

This week, I watched on the news and YouTube, citizens apparently wailing over the death of their leader there--and I wondered with the people starving and living in one of the poorest and most isolated nations in the world, are they really that brainwashed to believe in the absolute greatness (almost like a deity) of their leader or was this whole display staged?

In 2010, the son, was given the rank of a 4-Star General--yet supposedly he doesn't have any military experience.

This week, in the son's first week in power, he was given the title "Outstanding Leader"--even before having the chance to lead.

Today, I read in the Wall Street Journal (23 December 2011) how the "Propaganda and Agitation" department there is working to "quickly bolster [the] new leader's legitimacy." According to the article, their responsibility is "for filing North Koreans' minds with awe, devotion, and unswerving respect for the dictatorial dynasty."

While propaganda and force can create yet another generation whose will is bent to serve its leader, my hope and prayer is that we have a possibility for a new way of thinking and leadership in North Korea, and in many other countries around the world today.

Wielding power can be an opportunity to show benevolence, encourage freedom, and win people over through the power of ideas rather than by physical or mental coercion.

(All opinions my own)

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December 12, 2011

Words Matter A Lot

This is a great video on the power of words, but also on the caring of one for another.

We can make a difference with our words!

Words can help and can hurt, they can pursuade and they can punish, but the most important thing is that we are responsible for how we use them.

While we can say we're sorry for hurtful words, they can never really be taken back (i.e. unspoken).

And just the opposite holds true as well--when we use words constructively, the impact for good reverberates.

I still hear the words of the most important people in my life guiding me, always.

Use your words with care, deference, ingenuity, and most important with kindness for others.


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November 12, 2011

Dale Carnegie's Advice In The Age of Social Media

Dale Carnegie's book "How To Win Friends and Influence People" is a classic (1936) and has sold more than 16 million copies worldwide.
Carnegie was an expert in techniques for self improvement and he conducted corporate training to make people better with other people.
Dale Carnegie's focus on the human capital side of management was a breakthrough in his day when many other management gurus like Frederick Taylor, Henri Fayol, Edward Deming and others were focused on the maximizing the production side of management through time and motion studies, functional specialization, and quality management.
Carnegie recognized that to really get things done in the organization or out, first, we need to be able to get along with others--make friends and influence people.
His ideas are principles that are as true today in the age of social media and telework as in the days of line production.
Some examples and how these might apply today:
1) "Don't criticize, condem, or complain"--It's easy to put somebody or their ideas down, but it's infinitely more difficult to be constructive by offering alternatives or a better way. Today, we try to focus on contributing something positive and being solutions-oriented whether through crowdsourcing, answering questions where you are a subject matter expert, innovating improved business processes or technical solutions, or even just rating or liking what you think is a positive idea or share.
2) "Become genuinely interested in other people"--It's easy, especially today, to become self absorbed in the world of social media, putting out new pictures of yourself, slideshows from your work, videos of your doings, and newsflashes from every moment of your life, etc. However, as Carnegie would point out, this will not make you popular or influential. Rather, use the social web to learn about others, interact with them, and build relationships. In the end, it's not about you, but about building more "we" and "us".
3) "Begin with praise and honest appreciation"--I remember learning in one of the oodles of management and leadership classes that I have been fortunate to participate in that we should always sandwich criticism between two layers of praise. Unfortunately, the praise in this context is usually not of the highest quality and sincerity, or deeply felt. But today, in an age of social media, I think we are learning to all be more open and honest with each other. Heaping praise on people, products, and services that are outstanding and putting criticism where it is due to hold unscrupulous vendors and poor quality products to answer publicly online.
4) "Be sympathetic with the other person's ideas and desires"--It is not always easy to see things from some else's vantage point. We all walk in our own shoes and usually can't stand the smell of someones else's. But in the age of sharing and collaboration, it is not really enough to put your ideas out there and always be right; instead we need to look at things from multiple perspectives, vet ideas, put them to the test, let others improve upon them, and build a better "widget" or decision collaboratively. By sympathizing with where others are coming from and looking for the merits of their points of view and why it is important to them, we can better negotiate a solution that is a win-win for all.
In a sense, I think this is really what Dale Carnegie was trying to get across when it came to winning friends and influencing people, it's not creating a win for me, but about creating a win-win for each other, where we all walk away from the table feeling good that we were not only heard, but also understood and worked with. Then, we all own a piece of the solution; we have skin in the game, and we can work together to implement it as a team of one.
(Source Mind Map: here)

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