Bowling With The Prez

Tonight, we went bowling at the Eisenhower Executive Office Building.

It is just to the West of the White House and is occupied by the Executive Office of the President.

It was very exciting to go there and be surrounded by all the action. 

The bowling is in the basement--just 2 lanes and a lot of beat of balls and smelly shoes. 

There was a weird sign that said "For trouble with bowling equipment, please call the GSA Help desk"--whose ever heard of a help desk for bowling (that really is service!)? 

There were pictures of many of the presidents bowling, including Obama, Bush, and even Nixon. 

It was funny that the bowling ally is called the Harry S. Truman Bowling Ally even though it is in the Eisenhower building.

I learned that AMF Bowling company donated the lanes to the Federal government. 

There are also a couple of lanes in the White House as well. 

Well back to my game--no gutter balls please. ;-)

(Thank you National Institute of Standards and Technology and Dannielle Blumenthal for a terrific evening.)

(Source Photo: Rebecca Blumenthal)  

Bowling With The Prez

Happy 4th From Washington DC

Go Independence Day!

But what does it mean?

We are independent from British rule since 1776.  

That made us a free nation.

We are free to be...but be what? 

1) Safe and Secure - Have a strong military, intelligence, and homeland security to keep the peace or compromise on national security and make bad deals for political expediency and face the consequences by a host of crazed terrorist threats, a nuclear Iran, a belligerent North Korea, a bellicose Russia, or a rising confrontational China. 

2) Prosperous And Self-Sufficient - Strengthen education, encourage innovation, invest in research and development and advanced manufacturing, cultivate a motivated and capable workforce, and manage a fiscally responsible economy or spend recklessly and indiscriminately driven by pork-barrel politics and special interests and eventually bankrupt our richly-endowed nation.

3) Equal And With Fundamental Human Rights - Ensure equality and opportunity for everyone under the law, where everyone has respect and dignity and the protection of basic human rights or discriminate in large and small ways perpetuating the have and have nots in every fiber of our society, where the rich get sickeningly richer and for everyone else you're sh*t out of luck. 

4) Socially Just - Provide for a just and fair society ensuring that people are duly protected and crime does not pay or irresponsibly live in managed chaos and let violent criminals back out on the streets in a revolving door of recidivism rather than rehabilitation. 

5) Environmentally Responsible - Safeguard our environment and natural resources, invest in renewable energy resources and sustainability, reduce, reuse, and recycle, and give a hoot and don't pollute or just pig out now and leave an inhospitable gutted world for later. 

6) Democratically Governed - Rule with righteousness and integrity, give back to the people, be open and honest, listen to all sides and ensure a balanced fair approach or perpetuate lies, deceit, corruption, conspiracy, fraud, waste, and abuse. 

Not everyone in the world is so lucky to be free.

Maybe this Independence Day, we think not just about the new Terminator movie, shopping at the mall, and feasting at the BBQ, but also what we want this treasured freedom to mean, what our "leaders" are leading us to, and are we getting the freedom we all, as human beings under G-d, innately deserve.

We can definitely raise the bar and we should. ;-)

(Source Photo: Andy Blumenthal)

Happy 4th From Washington DC

People Are Our Greatest Asset, Goodbye!

The Chinese are smart and talented, and there is a cyberwar going on. 

They are suspected are having just stolen the personnel information of 4 million federal government workers.

And there are 4.2 million active, including 1.5 million military personnel. 

So if as they are apt to say, "people are our greatest asset"...

...then we just sort of lost the CROWN JEWELS in terms of highly personal, sensitive, and critical information on the people that handle everything from defense and diplomacy to the economy, energy, the environment, justice, and health and wellbeing. 

Oops!

This is getting scary folks. 

When the adversary through cyber (and other) espionage can know our people, our technology, our communications, virtually everything...then we got some big vulnerabilities!

If we can't defend ourselves adequately (at least for now), I hope at least we are doing okay on the offense! ;-)

(Source Photo: Andy Blumenthal)

People Are Our Greatest Asset, Goodbye!

Losing Deadly Control

So today we hear that there was a horrible mistake in which at least 52 sites (in 18 states here and 3 other countries) were inadvertently sent LIVE anthrax!!!

This after a prior incident in December where ebola had been mishandled and a technician potentially exposed. 

Again last August, they announced that a lab had accidentally cross-contaminated benign bird flu virus with a deadly strain of it. 

And there are at least five other major mishaps just since 2009 including more with anthrax and bird flu as well as with Brucella and botulism--these involved everything from using improper sterilization and handling techniques to inadvertent shipments of deadly live germs. 

Also in July, the CDC discovered six vials of LIVE smallpox in an unused storage room at the NIH.

This is reminiscent of similar gaffes by the military with an inadvertent shipment in 2007 by the Air Force of six nuclear warheads while the crew was unaware that they were even carrying it.

And here we go again (a doozy this time), information was disclosed in 2013 that we nearly nuked ourselves (specifically North Carolina) with 2 hydrogen bombs (260 times more powerful than that exploded on Hiroshima) in 1961. 

Yes, mistakes happen, but for weapons of mass destructions that we are talking about here, there are layers of safeguards that are supposed to be strictly in place. 

After each incident, it seems that some official acknowledges the mistakes made, says sorry, and claims things are going to be cleaned up now. 

But if the same or similar mistakes are made over and over again, then what are we really to believe, especially when millions of lives are at stake?

We have too much faith in the large bureaucratic system called government that despite how well it could be run, very often it isn't and is prone to large and dangerous errors and miscalculations.

With all due respect for our experts in these areas, we need to spend a lot more time and effort to ensure the safety of our most dangerous stockpiles--be it of nuclear, chemical, biological, or radiological origin. 

We can't afford any more mistakes--or the next one could be more than just a simple (not) embarrassment.

What good is all the preparation to win against our enemies, if we are our own worst enemy or we have meet the enemy and it is us! ;-)

(Source Photo: Andy Blumenthal)

Losing Deadly Control

A 2-Year Campaign Cycle

So campaigning for the Presidential election, still quite some time off in November 2016, has already begun in earnest in Washington, D.C.

With roughly 600 days to the election, we are going to be spending a lot of time and money leading-up to this thing. 

Are you excited about all the lead up and electioneering?

The Chicago Tribune did an interesting comparison of the U.S. and U.K. in this regard.

In 2008, the U.S. spent $1.7 billion on the campaign (and you can be sure this number is continuing to go up, up, and away) versus roughly $33 million imposed on each major party in the U.K. and an election announced in April for May--one month! 

While you can argue that one month is too short for such a major decision for a country...do we really need 20+ months and billions in media advertising to communicate the candidates' points of view and to coalesce around our next President?

Perhaps spending more time actually accomplishing things for the country and it's people during a President's tenure would be a far better focus of our national attention and efforts than an near endless cheer of ra ra ra sis boom ba yay candidate!  ;-)

(Source Photo: Andy Blumenthal)

A 2-Year Campaign Cycle

10 Reasons In Just 1 Week To Fear Government Breakdown

When I saw this in the store, I knew it was a true sign of the times, as they say. 

When the government that is supposed to sustain order and usher in social and economic progress is dysfunctional and broken, instead we have:

"Chaos, Panic, [and] Disorder"

Here's some news highlights from just this last week:

SPREADING BASE OF WORLDWIDE TERRORISM

1) ISIS murdered 137 and wounded over 300 in suicide bombings at mosques in Yemen.

2) Al Qaeda / Islamic State killed 23 mostly European tourists and injured over 50 at attack on the National Bardo Museum in Tunisia.

3) Iraq's battle to take back Tikrit from ISIS slows as ISIS continues to hold territory in Iraq and Syria larger than many countries--this after the last U.S. troops left Iraq in 2011. 

AGGRESSIVE POWER AND LAND GRABS:

4) Russia annexes South Ossetia from Georgia, just a year after annexing Crimea from Ukraine.

5) China starts up the Asian Infrastructure Investment Bank (AIIB) with support from key European Countries as well as Australia and South Korea, challenging American dominance via the International Monetary Fund (IMF)--this shortly after China surpasses America as the world largest economy.

PROLIFERATION OF WMD:

6) Iran says "Nuclear deal within reach," while their neighbors in the Middle East shutter and warn of impending nuclear arms race.

FORESAKING STALWART ALLIES AND MIDDLE EAST PEACE:

7) The Administration threatens to back United Nations against Israel, imposing a 2 state solution rather than a negotiated peace and security for the region. 

ECONOMIC MESS:

8) U.S. economic forecast by the Fed was downgraded to just 2.5%, despite years of near-zero interest rates that were supposed to spark growth, but instead has simply driven stocks into overdrive and set us up for another bursting of the financial bubble. 

HEALTHCARE SHAMBLES:

9) Upcoming Supreme Court decision on Obamacare could see 8 million people lose subsidies and ultimately their health insurance coverage.

ENVORNMENTAL CRISIS:

10) 2014 as the hottest year on record and 13 of the 14 hottest years are in the 21st century so far, this as even Chinese officials acknowledge looming fallout ahead in terms of climate change and disasters. 

If this is just one (more) week with the current breakdown of government,  those causing it all, as the sign states, can proclaim:

"My Work Here Is [Almost] Done."  ;-)

(Source Photo: Andy Blumenthal)

10 Reasons In Just 1 Week To Fear Government Breakdown

Lying Around D.C.

I took this picture in downtown Washington, D.C.

Not sure what this guy (is it a guy?) is doing lying around on the street. 

Is he abandoned, homeless, a little tipsy, or just taking a break out of a busy day?

Funny that he looks like he's giving passerbys the thumbs up. 

Also, he seems to have a funny smile on his face--like he knows something, hmm.

What do you think he's doing in the Capital? ;-)

(Source Photo: Andy Blumenthal)

Lying Around D.C.

Poli-trick-ians, No Way!

So periodically, I like to take a quick pulse of America.

So I find a way to ask someone(s) what they are seeing and experiencing, and what they think about what's going on in Washington, D.C.

So this time, I asked someone about whether they watched the State Of The Union this week. 

The answer?

No way!

Why not?

They said (as if they heard this little mnemonic from others before), "because, they are all 'POLI-TRICK-IANS!'"

I said, well that's cute, but what do you mean?

This is what they said (paraphrasing):

- They don't speak the truth.

- They just say what they think people want to hear. 

- It's all just fighting between the (political) parties. 

- It's not really about the people. 

- It's not about making a difference, anymore [just about being in and keeping power].

Wow, this was pretty powerful. 

I could sense the anger and frustration. 

Also, the disillusionment. 

Checking in on the ratings, this seemed to jive with CNN (and other news media) saying, "State of the Union was President's Lowest-Rated Yet."

According to Nielsen only 31.7 million people tuned in...that's out of a current U.S. population of 324 million!

On the positive side, the number of tweets was way up to 2.6 million during the hour-long address--how sweet those tweets.

Seriously though, we are here to serve the people...how do we get back their respect?

I suspect that the answer revolves around the following:

- We need to turn from fighting each other to fighting our real enemies like the threat from Islamist Terrorism and Weapons of Mass Destruction. 

- We need to break the gridlock and get something done (lot's of things done)!

- We need to stop the political cliches and talk from the heart to the heart. 

- We need to stop thinking about ourselves and focus on the people--all the people (not the middle-class versus the rich, not main street from wall street, not the color or race that you are or aren't)!

- We need to tackle the many big problems we are facing--the national debt, national defense (including cybersecurity), environmental sustainability, raising the level of housing, food, medical care, and education for all, and of course, everything technology and innovation!

We need to go from a perception of poli-trick-ians to genuine representatives and leaders of the people for the people. ;-)

(Source Photo: Andy Blumenthal)

Poli-trick-ians, No Way!

Breaking Protocol?

Puzzling that the Israel's Prime Minister (our Major Strategic Ally) is accused of "Breaking Protocol."

And how?

By accepting an invitation from the Congress of the United States of America to speak the truth about the dangers of a nuclear armed Iran, who is a designated State Sponsor of Terrorism.

Still trying to figure out under what protocol:

- Netanyahu was ushered into the White House through the back door.

- Netanyahu was snubbed for dinner while visiting at the White House.

- The Defense Minister of Israel was denied an audience at the White House. 

- Ammunition was withheld from Israel, while under fire, during the Gaza War with Hamas, a designated terrorist organization. 

- Sanctions are considered against Israel for building homes in Jerusalem the Capital of Israel, while sanctions are lifted against Iran as they build nuclear weapons to annihilate Israel and threaten America, "The Great Satan."

- Senior Administration official calls Netanyahu a Chickenshit.

Finally, and most upsettingly, the President travels all over the World and Middle East, but doesn't visit The Holy Land. 

I don't get it, do you? 

(Source Photo: here with attribution to gregpoo)

Breaking Protocol?

Where Did I Put That Action Memo?

Lots of people desks seem to look like this.

(Not me though...compulsive neat freak and learned from IBM's "clean desk policy" early on in my career.)

In analyzing our fight against Islamic jihadists and terrorists, Daniel Henninger in the Wall Street Journal writes: 

"In all the photos published of al Qaeda, Islamic State or any other terror groups, have you ever seen them sitting at desks?"

Henninger points out the root of "Bureaucracy" is the French word "Bureau," which mean desk.

Hence, we in the West are stuck behind our desks, while the terrorists are actively working to destroy our freedom and way of life--smashing down doors and wielding AK47s and suicide vests!

We've got to stop hiding behind our piled-high desks, analysis-paralysis position papers, endless meetings, and political bickering, and actually do something concrete, meaningful, and strong--to not only deter, but destroy the enemy!

Fear of making a decision or nonsense claims that your still searching for that action memo is something that should get you uprooted from your messy desk with a boot up your a*s!

Wake up, wake up, wake up--enough ho hum, we need some leadership that is bold, patriotic, and heroic to protect what we value so dear.

Don't you think it's time to win this war for real?

(Source Photo: here with attribution to Shawn de Raaf)

Where Did I Put That Action Memo?

Living In Fuzzyland

There was a very good piece in the New York Times by Steven Kurutz called "The 'Kind of' 'Sort of' Era".

The point of which you can, kind of, figure out.

We sort of come across as if we don't know what we are talking about.

It drives us crazy when our kids seem to constantly use that sort of language. 

We tell them to cut it out, but they, kind of, don't listen.

So now the contagion has spread and adults (many of which are in powerful positions) have adapted this tentative language, and sort of feel better using it. 

Why?

Because either they really often dunno what the heck they are talking about or just want to score political points, and so it kind of makes sense.

What? you say--all the "Geenius" pundits, researchers, academics, government officials, big company bosses kind of don't know? 

Ah yeah--we often discuss ad nauseam, throw in a few numbers or spurious "facts" and then sort of just make our best "guesstimate."

Usually, it's kind of like our gut, intuition, whims, politics, or personal agendas drive our approach or decisions as much as anything else.

This is reflected in what is often sort of wishy-washy deliberations and back and forth "decision-making."

Most of the time the answers are obvious....

- Disease Management: Make an ebola quarantine. SAFEGUARD AMERICAN LIVES.

- Terrorism: Put "boots on the ground." INEVITABLE.

- National Security: Cut a bad deal with longtime enemies building dangerous weapons of mass destruction. RIDICULOUS.

- Economy: Balance the budget for our children.  BEFORE IT'S TOO LATE.

The list goes on and on...

Kurutz is right--we are uncertain about what we are saying and doing, and this is reflected in our "hedge-speak" and our one-foot-in tactics, getting us sort of nowhere as a country. 

I for one am fed up with all this kind of/sort of stuff, and think we need to take a stand, speak the truth, make important decisions, and move forward from fuzzyland where we are now all living. ;-)

(Source Photo: Andy Blumenthal)

Living In Fuzzyland

Be Relevant, Live!

"Hello Irrelevant. My name is Andy."

The photo above was taken today near a prominent university in Washington, D.C. 

When our youngsters in the Capital of the United States--the holders of future creativity and energy are feeling irrelevant--we as a country are in serious trouble. 

Yet, don't we all feel irrelevant at times?

We see and hear so much that is somehow wrong in the world and feel powerless to stop it, change it, or do anything about it that really makes a difference. 

Everyday we are witness to people's personal misdeeds that should never be done, let alone contempalted; large, medium, and even smaller organizations doing the wrong thing for profit or power; and governments making decisions for political reasons and not common sense reasons or for the good of the people. 

And how do we feel in all this -- relevant or irrelevant? 

Can we as people endowed with G-d's lifeforce and heavenly spirit, formulate a position that touches people's hearts and minds to do the right thing for the right reasons--and can we speak it articulately enough, loud enough, convincingly enough to make a genuine difference?

Just as a single example in today's Wall Street Journal, an editorial about Yucca Mountain, the place designated for nuclear waste disposal--that is supposed to meet safety requirements for the next "million years" (I think most of us would be happy if we achieve even half that estimate)--and has already cost us 30 years of study and $15 billion, but yet continues to remain stuck in a politcial quagmire--why?

I beleive we can all think of numerous health, safey, and wellbeing issues affecting us, our families, communities, and this country that are are in a similar state of paralysis and dysfunction. 

Why can't we move forward--is there no one relevant out there anymore?

We can't afford to let ourselves sink into feelings of despair, inadequancy, or irrelevancy to the great tasks at hand--whether from things like Ebola, ISIS, or financial meltdown. 

We must find our inner voices, our moral rectitude, and our courage to speak truth to power, to stand firm for right against wrong.

It's understable to feel irrelevant, but it's not sustainable to show it. ;-) 

(Source Photo: Andy Blumenthal)

Be Relevant, Live!

The Light Of Heaven

What a gorgeous sky is South Florida.

The wondrous sun shining through the beautiful clouds floating overhead.

May the light be a healing light and may the power of the L-rd above reign over us in mercy.

From ebola and other illnesses to a sick economy, gruesome terrorism, and general inaction all around, we need G-d more than ever to show us the way.

(Source Photo: Andy Blumenthal)

The Light Of Heaven

Mars On A Dime

So no one can seem to believe that India made it into orbit around Mars for just $74M.  

According to the Wall Street Journal that compares with $671M that it cost NASA (which arrived just 3 days earlier than India's) and the European Space Agency's mission that cost $386M in 2003,

But aside from the Indian's being able to achieve a Mars mission at a tenth the cost of what we did, BBC reported that they also did it $26M cheaper than even the cost of the science fiction movie Gravity with Sandra Bullock about the International Space Station. 

While we clearly go the extra mile and are able to do great things--why does it always cost us so much to get there?

Perhaps, you can say that we are somehow more diligent or careful in our work (i.e. putting a premium on safety) or that it's just the higher cost of labor in this country or that we are early innovators and incur the costs of research and development that others than leverage. 

However, even though we are considered a very wealthy nation, it is fair to ask whether we are managing our wealth with discretion and an eye to the future or do we just take it for granted and are wasteful with it?

With a $3.9 trillion federal government budget (note, this is a full 21% of the entire U.S. economy/GDP), we are talking about some serious money, and we should be getting the most for it.

Unfortunately, the gravy train extends from certain "Beltway Bandit" contractors--e.g. remember the $640 toilet seats, $7,600 coffee makers, and $436 hammers uncovered by the Project on Government Oversight--and apparently all the way to mission Mars. ;-)

(Source Photo: Andy Blumenthal)

Mars On A Dime

Vote to Have A Say

People vote to get representation in political office for what they believe or want. 

- Gun Rights
- Abortion Rights
- Civil Rights
- Social Entitlements
- International Engagement
- Strong Defense
- Low Taxes 
- Etc. Etc. Etc.

But now, cities like Los Angeles that are looking to boost voter turnout want to offer cash prizes. 

The cash prize "might include a prize as high as $50,000."

Nice (not!)--head to the polls like you do to buy a Powerball ticket. 

Votes, like love, is not something that should be bought.

For those fortunate enough to live in a free country, voting is a special right where everyone can have a say and influence the world around them. 

Instead of focusing on handing out rides or money to go and vote, maybe instead we should create awareness of what a great opportunity it is to live in a  democracy and be able to chart our own course rather than live like so many around the globe under the rule of dictators and tyrants.

Voting is a great privilege for those who care to stand up and make a difference by going to the polls, voting is not an ATM machine. ;-)

(Source Photo: Andy Blumenthal)

Vote to Have A Say

Time To Get Up

This person is sitting on a stool and waiting for the Metro.

The quiet and complacency of this person just sitting there was a stark contrast to the big train coming down the tracks.

I wondered if this is not a sign of our times where the world is moving large and fast in turmoil:

- With big airliners with hundreds of passengers being shot of the sky
- Thouands of rockets and dozens of murder tunnels aimed at cities full of civilians by terrorists hiding in hospitals, mosques, and playgrounds, 
- Six year old girls raped by their roller-skating instructors
- Women being stoned to death for alleged adultery. 

...but where we are sitting here quietly and contemplatively as the big train rolls over any vistages of moral decency left in humankind.

(Source Photo: Andy Blumenthal)

Time To Get Up

Upside Down in D.C.

So coming downtown this week in D.C., I see this quite unhelpful posted sign. 

If you can read upside down, while rushing down a busy street with a million and one things on your mind for the day, it says, "Sidewalk Closed. Use Other Side."

Of course, the people flowing speedily down the streets in the morning, were still walking on this sidewalk, despite the construction and potential dangers. 

But in a way this reminds me of a bigger question here--is this really a sign of the times?

Today, I read in the Wall Street Journal about continued problems with Healthcare.gov--no, not related to the crashing websites, exemptions and delays, parts being overturned (such as with the contraception mandate), low enrollment (particularly after accounting for over 5 million people that lost their coverage with the new law and in effect had to sign up), but now in terms of thousands of people who signed up not getting their benefits due to continued problems with the enrollment system.

This is not just an issue for this party or that, but rather matters of government that we as a unified nation must tackle togther to grow our capabilities and competitiveness econically, militarily, and socially. 

Are the signs pointing us in the right direction and what streets should we be going down as a nation in order to succeed? 

(Source Photo: Andy Blumenthal)

Upside Down in D.C.

Govgeddon Is Not An Option

Interesting article in the Wall Street Journal about how the Federal government is falling to attract young people. 

"Employees under the age of 30 hit an eight-year low of 7% in 2013...[while back in 1975, more than 20% of the federal workforce was under 30."

Conversely, 45% of the federal workforce is older than 50.

Moreover by September 2016, a quarter of the all federal employees will be eligible to retire--that's the retirement wave we've been hearing about for years, but never seems to really come (because of the economy). 

Without "a pipeline of young talent, the government risks falling behind in an increasingly digital world."

It's not the older people can't learn the technology, but rather they aren't digital natives as those born in the later part of the 20th century.

To see just a glimpse of the digital divide, you need to go no further than when many of these folks snicker at us for even just sending emails--something so uncouth to the younger crowd.

With years of salary freezes, no awards, benefit cuts especially for new hires, and shutdowns, the federal government which used to be "an employee of choice," is "now an employee of last resort."

Further, "the reputation for bureaucracy and hierarchy is driving away many workers." People want to be productive and get things done, not spin their wheels. 

Yet, the government offers so many exciting jobs performing critical missions in everything from national security, diplomacy, law enforcement, and so much more, it is ironic that we cannot attract young people, who are often the most idealist. 

Diversity in the federal workforce means that people under 30 are not a rarity!

Everyone--no matter what age, sex, race, religion, and so on--provides an important contribution, so that the sum of the parts is greater than whole. 

We need people to clearly feel the honor in public service, to see the importance of the missions performed, and to be treated like valued workers and not political pawns in partisan showdowns and Washington shutdowns. 

Let's actively recruit with an attractive smorgasbord of enhanced salary and benefits, especially in critical fields like cyber security, information technology, biotechnology, aerospace engineering, and more.

It's time for the federal government to become attractive for young (and older) workers again, and not apologetic for providing important jobs in service of the nation. 

The federal government needs to compete for the best and brightest and not resign itself to second-tier, ever. 

Our young people are an important pipeline for fresh ideas and cutting-edge skills, and we need them to prevent a govgeddon where we can't perform or compete with the skills and diversity of workforce that we must have. ;-)

(Source Photo: Andy Blumenthal)

Govgeddon Is Not An Option

Winning Respect Of The People

Please see my new article here in Public CIO Magazine on how we can learn from the technology industry to improve our nation's government. 

"We can solve technological problems beyond our forefathers' wildest dreams, but we're challenged to break political gridlock. compromise, make difficult decisions, and forge a balanced, reasoned path forward."

Hope you enjoy!

Andy

(Source Photo: the talented Michelle Blumenthal)

Winning Respect Of The People

Archaic Federal Hiring Practices

So the Federal government has some archaic hiring practices.

Some common critiques of the system:

- While gone are the dreaded KSAs (knowledge, Skills, and ability essays), in it's place are what many could consider meaningless multiple choice questions that enable applicants to game the system and answer what they think or know is the right answer just to get the highest points. 

- Also, there is always the potential (however infrequently) that there is a favorite candidate of someone or someone who knows someone, but knowing doesn't necessarily mean best qualified, but rather well-networked or connected. 

To be fair, there are protections in the hiring system to include an oath of truthfulness on the application as well as security clearances which are used to help ensure accuracy. Additionally, there are the Merit System Principles that prohibit favoritism and nepotism of any sort.

However, when it comes to hiring, what you can't really do in the government is just plain and simple see and recognize talent and bring someone on board. 

Anyway, this came to mind today, when we ran again into this amazing lady at Starbucks. She works there right out of college. 

She's a barista and has the most amazing customer service skills I've seen in 25 years of professional experience. 

She remembers us every time we come in and recalls what we talked about on our last visit. She regularly asks about things like my kids talking their SATs, visiting colleges, and more. 

But she doesn't just do this with me, but with all her customers.  

She has a big welcoming hello, and smile for all of them, and doesn't just take their orders, but engages them as human beings. 

I tell you this young lady would be terrific as a customer service representative in my IT shop or any other...and if I were in the private sector or had my own company, yes, I'd conduct a more thorough interview and background on her, but then I'd probably shake hands on the spot and offer her a job. 

I can see her interacting with my customers, capturing their requirements, problem-solving, as well as routine troubleshooting through engagement with the customer and the subject matter experts.  

Why?

Because she is a natural with people and intuitively understands how to work with them, engage, and establish trust and good service ethos. 

However, if she applied on USAJOBS in the current system of hiring, I think she'd never make "the cert" (the list of qualified applicants that gets referred to the hiring manager), because she's currently working in a coffee shop. 

Something is wrong that we can't easily bring in young or old, talented people from the private sector or out of school, and grow them into federal service, even if they don't have the perfect checklist answers. 

Unfortunately, this is a problem in many bureaucratic-driven organizations, where if it's not checklist-driven, then it's usually not at all. ;-)

(Source Photo: Andy Blumenthal)

Archaic Federal Hiring Practices