Showing posts with label Communications. Show all posts
Showing posts with label Communications. Show all posts

April 21, 2013

What's Diplomacy Anyway?

This was a humorous engraved stone that I found in a gift shop today. 

It is a Concord "Words From The Wise," engraved paperweight, crafted in England. 

Diplomacy is generally associated with negotiation, persuasion, consideration, tactfulness, etiquette, and respect. However, this engraved paperweight has a little bit of a different view of it--"The art of letting someone have it your way."

Diplomacy has traditionally been differentiated from the use of military power in that diplomacy relies on "soft power" (co-opting or winning over cooperation), whereas the military employs "hard power" (coercion).  Both are ways of handling relations and resolving conflict.

More recently, some foreign affairs experts have started to use "smart power," which is situational-based--leveraging alliances and partnerships in some cases and a strong military in others. 

In any case, it's all about working together to bridge differences--and like the "Easy Button" the best way is to maintain a strong relationship, whether you get your way or not. ;-)

(Source Photo: Andy Blumenthal)
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April 20, 2013

Don't Stampede On Others' Feelings

I took this picture of a cow stampede when hiking in the mountains. 

The cows first came up to us all friendly and then after staying for a little bit, decided to bolt off across the open field.

Together--it was like a mini stampede. 

It reminded me of a situation recently, where I felt bad that I had stampeded (albeit inadvertently) on someone's feelings.

We received a delivery--actually a new couch (the other one we were replacing was really uncomfortable and it was high time to go). 

At one point, I was taken a little aback when the delivery man asked me, admiring it--"How much was it?"

Not wanting to really say specifically, I just said nonchalantly, "Oh, not so much."

But the man pressed on and said, "No really, how much was it?"

I was a little uncomfortable, but I figured he's just making conversation, and honestly it wasn't extravagant  so I say in a round figure what it was. 

Then I see his face go dark, and I realized what had accidentally happened.

It was perhaps a bit much for this nice man (although I really don't know his situation, but just his facial expression).

Anyway, I felt terrible and proceeded to say something light and then we chatted for a little bit. 

I think it is important to feel for all people--trying to make the best with what G-d provides and deal with everyday tests and challenges.

We are all people--and at any moment--what befalls one, can befall anyone, so we must be grateful for each and every blessing, for however long G-d grants it. ;-)

(Source Photo: Andy Blumenthal)


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April 5, 2013

Don't Underestimate The Stress of Change

Regularly in IT, we field new technologies and systems.

Often, we don't pay enough attention to the details of change management and what that means to our users. 

A great article in Government Executive Magazine by Dr. Victoria Grady really hits this right on. 

Grady points out something that is often overlooked: people have an instinctual predisposition to attach to/lean on objects and intangibles--including things like office spaces, systems, business processes, organizational structures, leaderships styles, and so on. 

If you take that away--excuse the simile, but it is like taking candy away from a baby--you are going to get a lot of (often understandable) whining, crying, and resistance.

The key is understand that people in a sense really all have a kid inside them, and they need to be listened to, understood, empathized with, and cared for. 

Changing out IT systems, restructuring the office, or doing a reorganization (as much as they may be needed) can cause people huge amounts of stress and the organization productivity losses, if not done right. 

Remember, you are changing up people's status quo, what they know, their security blanket, and you need to be mindful of and implement a robust communication and change management strategy. 

What I have found is that one thing that raises the stress tempo is when people don't have enough information on the change that is coming, how that impacts them, and how "everything will be okay."

The more unknowns, the more stress. 

While you cannot share information you don't yet have or perhaps that is not yet baked, you can be honest and tell people what you do know, what you are still investigating, perhaps what some of the options are, timeframes, and of course, solicit their input. 

To the extent that people are kept in the loop and can influence the process--the more control they have--the better they can cope and adjust. 

Not that adults are children, but the analogy still holds, when you take away a bottle from a infant, you better have a pacifier to keep them happy--in this case, the pacifier is the replacement thing that people need to attach to/lean on to feel secure in their jobs. 

If you are changing out systems, make sure the new system is well vetted, tested, and trained with the end-users, so they know and feel comfortable with the change--and they have the confidence in you and your team, the new system, and in themselves to handle it. 

Same goes for other changes in the organization--you can mitigate stress through communication, collaboration, testing, training, and other confidence building measures. 

Adults and babies are a lot happier and better able to deal with change, when they are taken care of properly.

We are all somewhat change adverse and that is a basic survival instinct, so we sometimes need to take baby steps, walk before we run, and work together to change as a group and ensure that the "new" is indeed better than the "old."  ;-)

(Source Photo: Andy Blumenthal)


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January 20, 2013

Under The Beautiful Sea

The Defense Advanced Research Project Agency (DARPA) is looking for a place to stash some new military capabilities.

In a DARPA news release (11 January 2013) it states they are looking to support the navy by placing hibernated deep-sea capsules with payloads at under water locations and at the seafloor strategically around the globe--"almost half of the world's oceans are more than four kilometers deep" providing "cheap stealth".

The capsules with carry non-lethal payloads for "operational support and situational awareness"--such as command, control, communication, computers, intelligence, surveillance, and reconnaissance (C4ISR). 

Examples of pre-deployed payloads could be unmanned aerial vehicles (UAVs) and probably, unmanned underwater vehicles (UUVs). The release specifically states that this is "not a weapons program," but you could imagine future evolutions of this.

The initial capabilities sought are for "situational awareness, disruption, deception, networking, rescue, or any mission that benefits from being pre-distributed and hidden." 

The deep-sea capsules will need to survive under extreme pressure and be able to communicate at vast ocean depths to be remotely awoken and recalled when needed. 

Having capabilities available when and where needed--from the bottom of the sea to forward deployment--potentially mitigating some use of costly and non-stealth land bases.

I think this is an exciting idea especially since China was able to demonstrate its anti-satellite missiles in January 2007 in shooting down its own satellite, and I would think that these new underwater pods being sought may be able to provide some alternatives for sensing and communicating in conflicts where satellites are destroyed or disabled and/or other military muscle in not readily available. 

(Source Photo: here with attribution to Rakel SdPC)

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October 13, 2012

Amazing Internet Statistics 2012

Star_wars
So what happens in only 1 minute on the Internet--this cool magazine Ideas and Discoveries (October 2012) provides some amazing examples:

- Information Sharing--639,800 gigabytes of data are exchanged
- Information Generation--6 new Wikipedia articles are created
- Information Visualization--20,000,000 photo looked at on Flickr
- eMail--204,000,000 emails are sent
- eCommerce--$83,000 of sales on Amazon
- Social Networking--320 new users on Twitter and 100 on LinkedIn (wonder how many for Facebook...)
- Cyber Crime--20 new victims of identity theft

And in the same month, Harvard Business Review reported on the growing significance to commerce with the Internet contributing to GDP (in 2010) as much as:

- 8.3% in the UK
- 7.3% in South Korea
- 5.5% in China
- 4.7% in the US
- 4.7% in Japan
- 4.1% in India

Moreover in HBR, this is what was reported that people are willing to give up instead of the Internet for a year--and the numbers are pretty startling--check this out:

- 91% of UK would give up fast food
- 89% of Indonesians would give up smoking
- 86% of Japanese would give up chocolate
- 85% of Chinese would give up coffee
- 78% of Indonesians would give up their shower
- 60% of Japanese would give up exercise
- 56% of Chinese would give up their car
- 56% of Japanese would give up sex--go figure! ;-)

While this is all sort of light, there is also a very seriousness dimension to this. For example, in the Wall Street Journal today, it quotes Secretary of Defense, Leon Paneta warning that with Iran's digital assault on the U.S., the concerns of cyberwar are growing with the SecDef going so far as to say "Is there a cyberwar going on? It depends on how you define war."

Yes, the Internet is amazing for so many reasons and we can't take it for granted--we need to be vigilant and defend the Internet (cyber) with the same zeal and commitment as the other domains of war--land, sea, and air--all are vital to national security and for the preservation of life, liberty, and the pursuit of happiness.

This is a lesson we need to learn quickly and decisively--before the old Star Wars is passe and cyberwar turns deadly. 

(Source Photo: Andy Blumenthal)

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August 28, 2012

Feminist Power

In the spirit of the election season, this was a funny/serious display of feminist bravado in Washington, D.C. 

Having a big feminist in my family--my wife--I can emphasize with the majority emphasis here.

As my dad says when an issue comes up: "you better ask your better half." 

Let's just say, I've learned after more than 20 years of marriage--that feminism is alive and well--and something to be respected and feared. :-)

Hope you enjoy!

Andy

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August 24, 2012

G-d's Creation and Man's Adaptation

Technology_everywhere
I took this photo today at the East View of Sugarloaf Mountain. 

This guy is sitting on the rocks towards the summit of the mountain and doing of all things...technology--it's REALLY everywhere!

He is nestled away in the brush and trees on this rock--off the mountain edge--and is typing away on a laptop computer. 

Not what I was expecting in the middle of all this nature, but then again I was guilty of bringing along some of my tech toys too. 

And at one point--on this--what felt to me--like a near vertical climb (but it wasn't)--and standing lopsided on these protruding rocks, all of a sudden my smartphone rings. 

"Hello," I say grabbing onto a branch of a nearby tree. 

On the other end, "Yes, the is so and so from Dr. whatever's office, and your test results came back as this and that..."

No, it wasn't bad news, thank G-d, but it was just so awkward getting this call up on the this lush mountain and in this way. 

I thought for a moment--maybe, I shouldn't have brought my phone and other technology stuff on the hike--then it would be just me and the beautiful nature--man and mother Earth--alone and as one. 

That thought lasted about a full split second--yeah, that's truly nice--but like Adam in the Garden of Eden without his fig leaf, I feel truly naked--without my technology.

The garden is a lot more inviting when I know the rest of the world is just some personal technology away. 

Like the guy reading and working on his laptop nestled on the mountain--maybe what we have is the best of G-d's creation and man's adaptation--a beautiful marriage--good for the body and the soul. 

(Source Photo: Andy Blumenthal)

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July 29, 2012

G-d Doesn't Have a Blackberry

I saw this lovely and clever poem on Facebook posted by Yona Lunger, I assume a relative of the 11 year old girl who wrote this.

"Hashem" is the Jewish name for G-d. 

And he is truly the center of our real and virtual worlds.

None of it would exist without him.

G-d keeps us all moving forward technologically.

He is the greatest innovator of them all. 

Thank you G-d!

(Source Poem--Chana Pessy Lunger)

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May 30, 2012

Communication, What Comes From The Heart

Leaders always seem to be trying to get their message "right".

They ponder what will it take to win the hearts and minds.

They may hire consultants to tell them what they should say.

They engage fancy speechwriters to say "it" just so. 

Then, they monitor the polls to get feedback and see how their message was received.

However a new article in Harvard Business Review (April 2012) throws a curve ball at this whole notion--stating: "It seems almost absurd that how we communicate could be so much more important to success than what we communicate."

From my perspective, there are many factors that contribute to the success of our communications:

Firstly, let's face it--personality, likability, charisma, and charm go a long way to influencing others--and yes, it seems like this is the case, almost at times, regardless of the message itself. 

Then there is everything else from emotional intelligence and political savvy for "working" the audience to doing your homework in terms of getting your facts right, making your presentation engaging, using back channels to build support, and giving people the opportunity to ask questions, contribute, and buy in. 

According to the HBR article, successful communication directly impacts team performance, this occurs through:

- Energy--"the number and nature of exchanges among team members"--with more interaction being better.

- Engagement--the distribution of communications among team members--with more equal distribution being better (i.e. communication isn't being dominated by one person or a select few).

- Exploration--this is the communication between a team and other external connections--with more outreach being better for creativity and innovation. 

For all of us, communicating is as much about the way and how much we interact with others, as with what we actually have to say. 

That's not to say, that what we have to communicate is not important, but rather that the mere act of communicating with others is itself a positive step in the right direction.

We have to genuinely interact and connect with others--it's a critical part of the influencing and teaming process. 

Only then, does honing the message itself really make the difference we want it to. 

People communicate with other people and this happens in  a very direct, personal, and emotional way. 

There is a Jewish saying that my wife often tells me that her grandfather used to say, "what comes from the heart goes to the heart."

I think that is the correct notion--sincerity is at the core of it takes to really communicate effectively with others. 

(Source Photo: here with attribution to VisaAgency)

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May 28, 2012

Solitary Social Creatures

We've all had the feeling of being alone, abandoned, and feeling down and out. 

As social animals, we crave being with others--even the biggest introverts out there have got to have social interaction. 

Sometimes, when young people live alone--before finding their significant others or old people live alone--after losing their significant others, there is a deep pain of being isolated in the world...almost as if there is no meaning itself in being alive.

Yet, others seem to adjust in a way to living alone, as long as they can reach out and get social interaction in other ways--family, friends, colleagues, classmates, at clubs, religious institutions, and more.  

Either way--"No man is an island," as John Donne wrote in 2003. 

Being alone is torture. 

No really.

The Wilson Quarterly (Spring 2012) in an article entitled "The Torture of Solitary," by Stephanie E. Griest is about the purpose and effects of solitary confinement as rehabilitation and as a punishment. 

Coming out of the Middle Ages, where physical torture was common--dungeons instead of jails, cages instead of cells, racks and rippers instead of rehabilitation and yard recess--the Philadelphia Quakers in the 18th century, had the idea that solitary confinement was humanitarian.

They believed that "what these prisoners needs...was a spiritual renovation. Give a man ample time and quiet space to reflect upon his misdeeds, and he will recover his bond with G-d.  He will grieve. He will repent. He will walk away a rehabilitated man."

And so prisons (like the 1829 Eastern State Penitentiary in Philadelphia) were built with entirely isolated cellblocks and prisoners were engulfed in silence and aloneness.  

Any rejection of the mental torture of isolation through any form of communication--such as pipe clanging or shouting through flushing toilet pipes--could lead to yet again physical tortures--such as "strapped inmates into chairs for days at a stretch, until their legs ballooned" or even putting their tongues in "iron gags."

The article concludes from the effects of solitary that "the physical pain of these tortures--common in many prisons at the time-paled beside the mental anguish of solitude."

From the horror-mangled looks on the faces of the prisoners, Dickens wrote: "I hold this slow and daily tampering with the mysteries of the brain, to be immeasurably worse than any torture of the body."

I cannot imagine the pain and horror of these tortures by design--physical and mental. In all cases, the scars of the flesh and soul are probably indescribable and outright haunting to even the imagination. 

Eventually the horrible effects of solitary and the high-cost of prison cells housing individual inmates, resulted in Eastern State Penitentiary being converted into a museum in 1971 with the "The crucible of good intention" finally shuttered.

From the Supreme Court, Justice Samuel Miller, we read:

"A considerable number of prisoners fell, even after a short confinement, into a semi-fatuous condition from which it was next to impossible to arouse them, and others became violently insane; others, still committed suicide; while those who stood the ordeal better were not generally reformed, and in most cases did not recover sufficient mental activity to be of any subsequent service to the community."

"In 1980, the U.S. Supreme Court nearly declared the punishment unconstitutional;" it is now used mostly for "short-term punishment for exceedingly bad behavior."

Currently, there are more than 60 prisons across the country with solitary cells housing up to 25,000 prisoners. 

This is a puzzle--what do you do with offenders that are too dangerous to be with others, but as human beings too fragile to be alone?

What is striking to me is how something as "simple" as putting someone by themselves and incommunicado can drive them literally nuts!

Almost like we cannot bear to be by ourselves--what is it about ourselves that we must turn away from, be distracted from, and causes such inner horror?

Our minds and bodies need to be active to be healthy, this includes being social--being alone and bored in solitary has been shown to cause people to hallucinate, go insane, and even kill themselves.

Yet still people recoil from other people--emotionally, they may be turned off or nauseated by them; physically, they may fight, separate, or divorce and end up for a time by themselves again--people make the decision that it is better to cut your familiar loses, then go down with a ship filled with corrosive and abusive others.

I imagine Buddhists meditating in the mountains or in an open field--alone and yet at peace--but this is self-imposed and temporary and more like a "time out" in life. 

Then I see humans languishing in dungeons and in solitary confinement--physically and mentally tortured--they scream out in the void--and I see G-d reaching out to finally take them from their immense suffering to be reborn and try their lives again.

(Source Photo: here with attribution to Deisel Demon)


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May 26, 2012

Hey, Gesture Like This!


This new gesture-recognition technology from Leap Motion is amazing. 

"For the first time, you can control a computer in three dimension with your natural hand and finger movements."

The closest yet to get us to the vision in the movie, Minority Report

"Leap is more accurate than a mouse, as reliable as a keyboard, and more sensitive than a touchscreen." 

Scroll, pinpoint, pan, play, shoot, design, compose, fly--just about everything you do onscreen, but more in sync with how we generally interact with our environment and each other. 

I like when the guy in the video reaches forward and the hands on the screen reach right back at him!

I'd be interested to see how this can be used to replace a keyboard for typing or will it be augmented by a really good voice recognition and natural language processing capability--then we would have an integration of the verbal and non-verbal communications cues.  

In the future, add in the ability to read our facial expressions like from a robot and then we may have some real interaction going on mentally and perhaps dare I say it, even emotionally. 

According to Bloomberg BusinessWeek (24 May 2012), the Leap is just the size of a "cigarette lighter that contains three tiny cameras inside" and costs just $70--"about half the price of a Kinect."

The Leap is so sophisticated that it can "track all 10 of a user's fingers and detect movements of less than one-hundredth of a millimeter."

At their site, I see you can even preorder these now for estimated shipping at the end of the year.  

I think I'll put this on my holiday gift list. ;-)

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May 19, 2012

Preparing For All Hell To Break Loose--The "Doomsday Plane"


Diane Sawyer from ABC News has a great piece here on the Flying Fortress, our Airborne Command Center, for the President and a 50-member entourage including the DefSec and the Joint Chiefs, to manage the United States response and retaliation should a worst-case situation happen--such as a nuclear, chemical, or biological attack. 

The plane has been referred to as The Doomsday Plane, Flying Fortress, Airborne White House, Airborne Arc, and The E-4B Nightwatch.

Located at Offutt Air Force Base in Omaha, Nebraska, this plane is on constant high-alert and ready 24 x 7 x 365--it is airborne within 5 minutes notice!  

According to Ideas and Discovery Magazine, there are actually 4 planes--the most-technologically advanced 747s in the world.

Built based on more than $2 billion in research, these planes are the most expensive in the world, fly 40 miles per hour faster than regular 747s, can stay in the air for about 3 days straight with in-air refueling, and are shielded from thermo-nuclear radiation and electromagnetic pulses.  

The planes are protected by 60 Air Force special forces troops, have their own on-board maintenance teams, and precision technical communication specialists. 

The planes have an area for battle staff to assess the situation and draw up action plans and a technical control facility for managing surveillance and command, control, and communications to issue encrypted commands on "virtually all frequencies" through 67 satellite dishes and antennas on the roof.

They can even communicate with submarines by dropping a 5 mile rope with a transceiver into the ocean below. 

These planes stand ready to evacuate the President and his staff in the case of a national emergency.

"The commander-in-chief can then send orders to troops and personnel, communicate with allied governments, or update the American people on the situation."

While it has far less amenities than Air Force One, this high-tech doomsday plane is very cool indeed. 

What I admire the most about this plane is not even the technology per se, but the planning and risk management that go into preparation for something "really bad" happening. 

While some people think emotionally that preparing for disaster is almost tantamount to pushing for one to actually occur, really that is an emotional reaction and denial of reality anchored in fear.   

Like insurance, you hope you never need it, but are really glad you have it, when all hell breaks loose! 

Perhaps, we can all learn something for ourselves here as well, that (disaster) preparedness can be scary and expensive, but we all need to have a plan and make it a good one.

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April 20, 2012

Robot Guard Thyself


The Asian Forum of Corrections in South Korea has developed this 5' tall robot for patrolling prisons.

But rather than restraints and weapons, this prison guard carries a suite of technology:

- 3-D Cameras for monitoring safety and security

- Recording devices for capturing activity

- 2-way wireless communications between corrections officials and prisoners

- Pattern recognition and anomaly detection software for differentiating normal behavior from problems

While this sparks the imagination for where this might go in the future, I'm not quite sold on this. 

Firstly, how well can these robots really recognize and interpret human behavior, especially from those who may be fairly adroit at hiding or masking their activities, day-in and day-out. 

And maybe more importantly, without some serious defensive and offensive tricks up its robot sleeve, I have a feeling that many a prisoner with a two by four, would put this million dollar robot in the junk yard pretty fast, indeed. 

I'd rate this as not there yet! ;-)

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March 21, 2012

Candy Dish, Come and Get Some


I saw this brilliant piece in the Wall Street Journal (20 March 2012) about building relationships with sibling "rivals", but in my opinion the advice has much broader implications for growing our relationships for how we deal with others in life.

The article describes about how one man sends his brother, with whom he has been fighting with for years, the following story in an email:

"Two men had a stream dividing their properties. One man hired a carpenter to build a fence along the stream, but the carpenter built a bridge by mistake." The brother then wrote, "I'd like to walk over the bridge."

Wow! This is a very powerful story.

We can choose to build walls to separate us or build bridges to close the divide.

This can be applied to so many situations, where building relationships has a genuine chance or can be a lost and forgone opportunity.

In the office, for example, some people choose to put up proverbial walls between themselves and others. They do this by closing their doors, scowling at others, putting up signs that they are having a bad day, or perhaps by literally surrounding themselves with the accoutrements of their office (desks, chairs, appliances, mementos) and sending a message of a clear distance between them and others--almost like they are circling the wagons and no one will get in without getting shot.

While others take a different approach and are busy building bridges between themselves and others. For example, they regularly say good morning and how are you, they have a true open door policy, they may even have a candy dish or other enticements for others to stop by and just talk. They are open to others to share, collaborate and to build relationships.

Thus, just like with the two brothers, the conflict between them can turn into a hard and deeply anchored wall that closes all venues or the opposite, a bridge that connects us.

Think about it as building or burning bridges. When dealing with people who are really not deserving of trust, sometimes there is no choice but to separate and "live and let live," but when dealing with those with whom a real relationship is possible and even desirable, then start building those bridges today or at least take a first step and put out that candy dish. ;-)

(Source Photo: Blumenthal)

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March 14, 2012

Sharing Some Laughter and Happiness

There are some cool articles in Mental Floss (March/April 2012) on laughter and in Harvard Business Review (January 2012) on happiness--hopefully an auspicious sign for us all. 

Some things to think about with laughter:

- "Babies laugh 300 times a day, while adults laugh only 20 times." --  Maybe we all need to be a little more babyish?

- Laughter is "used as a social lubricant; we use it to bond with others." -- This reminds me of something my father always said: "when you are with those you love, the joy is twice the joy and the sorrow half the sorrow."  In essence then, people help us deal with our emotions and our emotions help us deal with people--we all need one another. 

- Laughter is contagious, truly. "Hearing laughter activates the brains premotor cortex. preparing the facial muscles to smile and laugh in kind."  -- What a blessing to laugh and help others laugh as well. 

A brief history of happiness:

1776 -- U.S. Declaration of Independence declares right to the "pursuit of happiness."

1926 -- "Happy Birthday" song composed.

1963 -- Invention of smiley face. :-)

1977 -- Introduction of McDonald's "Happy Meal".

So it's only March 14 (National Pi Day 3.14)--and it already warm outside, the beautiful cherry blossoms are in bloom, and there is plenty to feel happy about, laugh at, and be grateful for in this world. 

Thank you G-d!

(Source Photo: Andy Blumenthal)

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March 11, 2012

Taking Down The Internet--Not A Pipe Dream Anymore

We have been taught that the Internet, developed by the Department of Defense Advanced Research Projects Agency (DARPA), was designed to survive as a communications mechanism even in nuclear war--that was its purpose.

Last year, I learned about studies at the University of Minnesota that demonstrated how an attack with just 250,000 botnets could shut down the Internet in only 20 minutes. 

Again last month, New Scientist (11 February 2012) reported: "a new cyberweapon could take down the entire Internet--and there is not much that current defences can do to stop it."

Imagine what your life would be like without Internet connectivity for a day, a week, or how about months to reconstitute!

This attack is called ZMW (after its three creators Zhang, Mao, and Wang) and involves disrupting routers by breaking and reforming links, which would cause them to send out border gateway protocol (BGP) updates to reroute Internet traffic.  After 20 minutes, the extreme load brings the routing capabilities of the Internet down--" the Internet would be so full of holes that communication would become impossible."  

Moreover, an attacking nation could preserve their internal network, by proverbially pulling up their "digital drawbridge" and disconnecting from the Internet, so while everyone else is taken down, they as a nation continue unharmed. 

While The Cybersecurity Act of 2012, which encourages companies and government to share information (i.e. cybersecurity exchanges) and requires that critical infrastructure meet standards set by The Department of Homeland Security and industry are steps in the right direction, I would like to see the new bills go even further with a significant infusion of new resources to securing the Internet.  

An article in Bloomberg Businessweek (12-18 March 2012) states that organizations "would need to increase their cybersecurity almost nine times over...to achieve security that could repel [even] 95% of attacks."

Aside from pure money to invest in new cybersecurity tools and infrastructure, we need to invest in a new cyberwarrior with competitions, scholarships, and schools dedicated to advancing our people capabilities to be the best in the world to fight the cyber fight. We have special schools with highly selective and competitive requirements to become special forces like the Navy SEALS or to work on Wall Street trading securities and doing IPOs--we need the equivalent or better--for the cyberwarrior.

Time is of the essence to get these cyber capabilities to where they should be, must be--and we need to act now. 

(Source Photo of partial Internet in 2005: here, with attribution to Dodek)


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March 5, 2012

Are You A Moses or A Seagull?

I have a new article called "Leadership for Lasting Change."

"Usually organizational turnaround don't happen by themselves. They are steered by change agents, people unafraid to take the reins and move forward. Like Moses liberating the Jewish people from slavery, a strong leader shows his [/her] people the way."

Read the article at Public CIO Magazine, Winter 2012. 

Hope you enjoy it.

Andy 

(Source Photo: here)

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February 28, 2012

The Star Wars Internet


I just love the creativity of this Star Wars-like animation video to explain how we communicate over the Internet (using the guidelines of Transmission Control Protocol/Internet Protocol, TCP/IP).

From the initiation of the data packets to the transport over the LAN, WAN, and Internet, and through the routers, switches, proxy servers, and firewalls.

The data is packed, addressed, transmitted, routed, inspected, and ultimately received.

This 13 minutes video explains Internet communications in a simple, user-centric approach. It helps anyone to understand the many actors and roles involved in ensuring that our communication get to where it's going accurately, timely, and hopefully safely.

I guess to make this really like Star Wars, we need the evil Darth Vader to (cyber) attack and see how this system all holds up. Where is Luke Skywalker when we need him? ;-)

Great job by Medialab!

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December 30, 2011

Are You Thing 1 or 2?

The old Dr Seuss story of The Cat In The Hat had the crazy part when "Thing 1" and "Thing 2" jump out from under The Cat's hat and proceed to make a messy house disaster even worse.

Recently, I saw some people wearing the matching type shirts--you know the ones that that generate attention--bright red, with one shirt saying "Thing 1" and the other person's shirt saying "Thing 2."

It was cute the way the family members were connected through the shirts, and I smiled to myself thinking, like in the children's story, which one is the bigger "trouble-maker" in this family--Thing 1 or 2?

Today, I saw this picture online of these twins, again with these matching type t-shirts, but this time, one said "Ctrl + C" and the other one had written on it "Ctrl + V" -- these are the well-known Microsoft commands for copy and paste.

I guess with twins, the copy-paste imagery makes a lot of sense--copy kid 1, paste, and there you have it, kid 2.

Generally, t-shirts have messages about peace, rock and roll bands, corporate branding, or satire of some sort--I wouldn't say it's exactly a fashion statement, but more of an identity thing--how we choose to brand ourselves in a world of 7 billion people. It's not necessarily about who we are, but more like how we choose to identify ourselves--a meaningful one for example, is for breast cancer awareness.

I remember as a kid, my sister, who was a budding biomedical scientist, bought me t-shirts from a scientific catalogue--so that I was wearing the Periodic Table and Einstein on my chest from very early on in life. While I always did like science too, it was not what I ended up pursuing, but I would still wear these shirts today, because in some ways, I still identify with science and psychology and learning and so on.

These days, if I had to choose some t-shirt themes, I am pretty sure technology and futurism would be in the mix. Then again, my current t-shirts include a hefty mix of Rocky and Everlast--you see identity is a complex subject. Also, a whole bunch came 4 for 10--who can say no to a sale? ;-)

A simple t-shirt, and the messaging can take you from Dr. Seuss to Microsoft, the Periodic Table and to the future (or even to the bargain bin).

What are you wearing--who are you?

(Source Photo: here)

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December 16, 2011

Decloaking The Adversary

Yes, we lost a drone in Iran and they won't give it back--that stinks!
Initially, the word coming out was it was a mishap, an accident, but the Iranians claimed otherwise--that they brought it down.
Who believed that they could actually do that?
Then there was word that the craft being displayed by the Iranians was a fake, a mock-up, only to reversed with a confirmation, as reported in Christian Science Monitor, that the drone "is almostly certainly the one lost by U.S. forces."
Well now, InformationWeek is reporting (16 December 2011) that Iran really did bring down the stealth drone as well as how they claim to have done it.
First they jammed the communications of the RQ-170 Sentinel, so that with its command, control, and communications (C3) no longer intact, it was forced to go into autopilot and rely on GPS signals to find its way.
Then, the Iranians spoofed the GPS signal making the Sentinel think it was landing at a U.S. base rather than right into hostile territory.
If this is true, then not only is all the captured sensitive technology aboard the craft (such as radar, fuselage, coating, and electronics) in jeopardy of being comprised by reverse engineering, but also as the article states, the Iranians may have demonstrated the means to be able to literally "divert any GPS-guided missiles launched at targets inside its borders."
Quite a scary thought when according to Reuters reports, Iran is less than a year from going nuclear!
So what is the truth and what is misinformation (PsyOps) to confuse or outwit the enemy and how much does any of that really matter if the Iranians have possession of our advanced technology along with the time and the nefarious partners to study it and use it against us?
Or perhaps, this is a great ruse by us and we intended for the Iranians to get the drone--tick, tick, tick... ;-)
We live in a new sophisticated world of electronic and cyber warfare and that combined with nukes makes for some truly dangerous scenarios.
Finally, we should never underestimate the capabilities or intent of our adversaries--surprise may be the the most potent enemy of them all.
(Source Photo: here)

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