November 26, 2014

Goods AND Serices --> AMAZON

Really like what I read yesterday...Amazon is expanding from selling goods to also adding services.

Amazon is the #1 stop for just about any daily purchase (except things like cars and houses, which I think Amazon will eventually consider for an acquisition in the future as well). 

With their nearly effortless shopping experience, free shipping (for "Prime" customers), and easy returns, it is eCommerce as it was meant to be!

Now according to the Wall Street Journal, Amazon is adding local service providers from plumbers to electricians.

The cross-selling possibilities are luring--so that as you purchase a household item, up pops local services providers for someone to install or service the item--it's all integrated.

Moreover, Amazon will do background checks on these service partners, determine if they have liability insurance, and offer a money-back guarantee on the services rendered (Oy vey to Craigslist and Angie's List).

Amazon is a brilliant retailer, once they have holodeck like virtual reality experience where you can simulate actually being next the goods to look at them, feel them, even try them (on), then we will achieve shopping nirvana and will never have to enter a Best Buy or other useless and obsolete bricks and mortar retailer again. ;-)

(Source Photo: here with attribution to Yo Mostro)


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