Showing posts with label Negotiation. Show all posts
Showing posts with label Negotiation. Show all posts

July 16, 2019

Never Get In a Pissing Contest



I saw this and thought this was a clean version of "Never get into a pissing contest."  ;-)

(Credit Video: Andy Blumenthal)
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June 17, 2019

Wrong and Wrong

I thought this was a funny saying that my friend told me. 
I'd agree with you but then we'd both be wrong!

He said that he actually liked it so much that he got a sign with it and put it in his office. 

As they say, "Two wrongs don't make right."

If you think something is wrong, hold your ground--otherwise no one will be right. ;-)

(Source Graphic: Andy Blumenthal)
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March 1, 2019

North Korea - No Deal!

This is sort of what I feel happened with North Korea and the U.S. at the Summit in Vietnam this week. 

We went into this thinking that the enticement of moving from war to prosperity, like with Vietnam, would set the stage for North Korea to see that truly, peace is the answer! 

But when there is no real trust between the people negotiating, then you get a lot of gesturing, but no real determination to make a commitment--like getting rid of those crazy nukes!

For now from North Korea's perspective, "one in the nukes is worth two in the prosperity"...and they aren't going to disarm so easily and give away what they consider their ace in the hole.  

High hopes, lots of drama, confusion and blame, and ultimately a big let down.

If North Korea would give up their nukes, and Iran would give up their pursuit of nukes...WOW, WOW, WOW, oh what a world that would be. ;-)

(Source Photo: Andy Blumenthal)
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January 20, 2019

Compromise = Winning

So this shutdown has really been an education in political dysfunction, bickering, and childish behavior. 

But when President Trump yesterday went on the air and provided a compromise solution whereby he gets funding for a 200 mile border wall/barrier and the Democrats get money for humanitarian relief at the border, high-tech sensors, and years of protection for 700,000 children that came to this country illegally (DACA) and another 300,000 for immigrants from designated countries that prevent their sage return (TPS)--it seems like everybody would come out a winner!

That's negotiation.  That's compromise.  That's diplomacy.  

When President Trump did this, I thought he really won the day, especially when the Democrats rejected his proposals and offered nothing in return or as an alternative. 

Even if the other side disagrees with the solution, they can and should offer what their version of a compromise/agreement would be and so on between the parties--this way, they can negotiate until both sides get to the magical compromise that everyone can agree to and live with. 

What I learned from this is that regardless of your political leanings, the side that shows flexibility and compromise and the desire to get something done, is the side that wins the argument, period. 

Those that want it all or are simply obstructionist and haters are the big losers in the debate. 

(Source Photo: Andy Blumenthal)
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January 8, 2019

What Does A Government Shutdown Feel Like

So its day 18 of the Federal government shutdown. 

The first couple of weeks wasn't so bad, because it was the holidays and vacation time ("use or lose"), so I think most people didn't miss work that much. 

Also, people got paid at the end of December, since the pay cycle is on a two week lag.  

For the first part of the shutdown, there is errands to run and things to catch up on--those things that you always wish you had the time for and well now you do. 

But by now, you've already done those errands and cleaned your house and car, shinned up your shoes, and even caught up on some reading. 

Then we also have the missed payroll coming at the end of the week. For those families that are on a single income, this is particularly hard, and even where one partner is working, still your income in cut in half. 

You can't go out shopping like this!

You also can't go anywhere--like away--because you need to be available to be back at work on a day's notice--whether or not it looks like that day is ever coming or not!

Another concern for those that care about their work and getting things accomplished, is that work is like a moving train, and when there is momentum, things can get done--even at the "pace of government."  But when you come to a full stop like this for an extended period of time, then it will definitely take some time to get everyone back on board the train and for it to get moving at a decent clip again.  Let's face it, you can't just turn people on and off like a light switch--you're dealing with human beings with feelings, plans, and bills. 

Maybe the worst part about the shutdown is feeling like a pawn in the big boys and girls game of Washington Politics--even if you feel the border wall is important, which I certainly do, as federal employee, you still don't want to feel like the sacrificial lamb. 

Why Congress and the President can't compromise and give the $5 billion for the wall for something in return like immigration reform or even just give half and call it a day is really beyond my comprehension. 

Out of our $4.4 trillion a year federal budget, how does it make any sense to begrudge a couple of billion for a wall to bring order to the chaos at our southern border--can anyway say "caravan?" 

Let's face it, drug smuggling, human trafficking, dangerous gangs and terrorists, and illegal crossings have no place in a civilized country, especially the United States of America.  

At some point, our politicians seem to have lost their passion for and dedication to what's actually good for America and instead replaced it with identity politics and a sick insatiable greed for power, plain and simple. 

All sides need to be patriots and not political kingpins, and they need to give a little to get a little for the betterment of our country overall--maybe then we can move forward. 

And by the way, it would be great at some point to let us go back to work and do our jobs. ;-) 

(Source Photo: Andy Blumenthal)
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November 15, 2018

Listen, Empathize, Give A Little

A colleague was talking to me about negotiating and working with others:

He said something I liked: 

Listen, empathize, and give a little. 

Yes, we each have our beliefs and positions on things.

But we don't live in a vacuum.

Other people have their own views, sensitivities, and wants. 

We have to get along so we can work together, and get things done. 

It starts by listening--not just hearing, but really listening to what the other person is saying. 

But that's not really enough. 

To really understand the other person, we have to try to empathize with what they are feeling--we need to try to walk in their shoes even if just for a moment. 

But that also isn't enough. 

We can't have it all our way--we need to give a little to get a little. 

No one can have everything and have a good relationship like that. 

We need to compromise--as long as it's not on things of integrity, conviction, or G-d. 

Everything else we have to listen, empathize, and give a little.  ;-)

(Source Photo: Andy Blumenthal)
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October 6, 2018

The DIVIDED States of America

Our nation is increasingly polarized with little to no tolerance of others wants, thinking, or actions. 

- First under Obama.

- Then with the election between Hillary and Trump.

- And now over Judge Kavanaugh.

The result has been some of the worst behaviors seen since the Civil War--with not only disrespect, restrictions on freedom of expression, but even threats and actual violence!

This nation is no longer the UNITED States, but much more like the DIVIDED States. 

And that just plays into our enemies hands and could lead us to eventually lose our very democracy to totalitarianism, dictatorship, and tyranny.  

So now may be a good time to review for yourself how many biases are driving your thought processes and behaviors and creating dangerous fundamentalists and extremists all around us instead of thoughtful dialogue, negotiation, and compromise. 

Here are 20 biases that may be affecting you more than you realize:

- Do you overestimate the importance of the information you have or feel good about (Anchoring,  Availability, and Choice-Supportive Biases)?

- Do you seek out and perceive information that simply validates your preconceptions (Information,
Confirmation, and Selective Perception Bias)? 

- Do you overemphasize information that is more recent or recognizable (Recency and Salience Biases)?

- Are you ignoring information that doesn't "fit your script" (Ostrich Effect/Omission and Conservatism Bias)?

- Are you tied up in the groupthink of your peers (Bandwagon Effect)?

- Do you see patterns in random events or conspiracies that don't exist (Clustering Illusion)?

- Are you overconfident in your thought process and conclusions (Overconfidence Bias)?

- Do you tend to overvalue the usefulness or success of something, but not recognize its limitations or failures (Pro-Innovation and Survivorship Bias)?

- Do you fail to take risks because you prefer certainty (Zero-Risk Bias)? 

- Does your thinking something will happen actually cause it to happen (Placebo Effect)? 

- Do you use the ends to justify the means (Outcome Bias)?

- Do you judge people by their race, class, gender, religion, sexual preferences, or national origin (Stereotyping)?

- Do you fail to recognize your own biases (Blind-Spot Bias)?

Perhaps if more people would open their minds to information and engage in genuine thinking and critical thinking, rather than a lot of fake news and hype, we would be a far better and stronger nation. ;-)

(Source Graphic: Business Insider)
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October 20, 2017

The Easy Way or The Hard Way

So I like this quote by Carl von Clausewitz:
"War is an extension of politics by other means."

There is diplomacy and then there is war!

- Diplomacy is soft power--talking, persuading, negotiating, and compromise. 

- War is hard power--fighting/combat using kinetic or cyber-based means.

When diplomacy fails, then war is what's left to compel the enemy to come around to your way of thinking and do your will. 

As they say, there's the easy way or the hard way--that's the dual before the duel.

Either way it gets to resolution. ;-)

(Source Photo: Andy Blumenthal)
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June 21, 2017

Left and Right Unite

So I saw on Facebook, an image of an old, wise, Native American Indian.

And over the image, it reads:


"The left wing and the right wing belong to the same bird."

That is pretty darn smart--and one of the best things I heard all week!

To many extremist people out there, they seem to have been forgetting this lately.

Also, the agitators don't seem to let up--does it matter if it's conspiracy theories or fake news--if it gets the bird in the net for clip-clip.

In an effort to "resist"--or perhaps utterly destroy the opposition--we have put politics above the National interest. 

Yes, politics matter--issues matter--people matter. 

But can the bird fly with only one wing?

Sure, we need to speak up when we see something wrong or that we don't agree with.

But we also need to discuss, negotiate, and compromise--for Pete's sake, work together to make the bird stronger and fly further and faster--rather than kill the bird itself. 

Our competitors and enemies have arrows pointed at and are shooting them at our American Eagle.

Will we give them the advantage as we self-destruct with loathing for one another? ;-)

(Source Photo: Andy Blumenthal)
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March 27, 2017

Loyalty To Others Vs. True To Yourself

So after the aborted Healthcare bill to replace failing Obamacare, President Trump tweeted about the alt-right's lack of support for the bill: 
"We learned a lot about loyalty [today]."

The Freedom Caucus refused to vote with the rest of the Republicans on the 7-year long awaited repeal and replace of Obamacare. 

Instead, they felt it didn't go farther enough to rescind everything from Obamacare they hated, and they chose to leave Obamacare as the solution for the foreseeable future, rather than get a replacement bill they felt was also subpar.

Whether this was smart or dumb, time will tell. 

- Smart - If down the road, they get a better replacement to Obamacare then what was being offered now. 

- Dumb - If rather than a better replacement, we end up either stuck with Obamacare indefinitely or get an even worse alternative later. 

It's a little like gambling Vegas--they decided to roll the dice again, rather than leave the table with their winnings. 

Sure, they could end up a bigger winner or they can lose it all, so we'll see. 

But there is another important question here:

What obligation did they have to be loyal and vote with their party vs. being loyal to their own conscience?

The Democrats have held the line better in terms of voting as block--and hence they have proved superior in many cases in wielding their share of power. 

In contrast, the Republicans have been more divided and hence, they can't get the votes they need to pass the legislation desired by the right--because somebodies are always holding out for a better deal. 

But Trump represents "The Art of the Deal,"--and a deal usually means negotiation, compromise, and that nobody gets everything they want.

So while everyone should vote and act their conscience, there is also something to be said for loyalty to the team effort. 

If everyone just holds out for what they want, then really that stoneheadedness will result in virtually nothing getting done. 

We've all got to give a little to get a little, as long as it doesn't violate our moral compass, core values, and faith. 

Loyalty also has to do with showing and acting with respect. 

And being disloyal to the team and leadership has ramifications.

Those who seemed as if they were being true to themselves and their constituents--may end up having really let themselves and the others down, and not just Trump and Ryan. 

Finally, loyalty is a two-way street, and I have a feeling Caesar is not yet done with the great treachery that was perhaps so callously inflicted on him and the greater national cause. ;-)

(Source Photo: Andy Blumenthal)
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October 15, 2016

Peace Through Strength

So this is what I've learned about conflict management...

Obviously, we are better off without conflict and to simply all get along--that's the ideal!

Now unfortunately, in real life there may be situations where we may have fundamental differences of opinions and goals, and at times these may seriously clash. 

What's good for you, may be bad for me (or vice versa)...that's called a win-lose situation. 

And when we don't see eye to eye and can't get along, then either we can try to work it out and that's where diplomacy comes in or at other times, we may have no choice but to take up arms and go to war.

Our first choice is diplomacy. Here, we sit down to listen and try genuinely to understand each other, and have empathy on others...life is not easy for anyone. 

Still we need to mesh what others want with what we need for our own wellbeing and progress, and that's where negotiation, compromise, and de-escalation come into play. 

Best case scenario, we come up with a win-win situation, where we can both walk away from the table with a respectable enough amount of what we each want and our egos still intact, so that that we can all go our merry ways and pursue our lives and live within our values and amidst security.  

However, in some cases, some may be so unreasonable, intractable, and their actions so aggressive, egregious, and dangerous as to threaten, harm, and violate the lives of others, that it's intolerable for it to continue any longer.

What's left when we can't put up and shut up, and when talk is exhausted, is to fight for what we believe in, for who we are, and for our right to live and prosper. 

Once, twice, three times and you're out of time and luck--we are seriously headed for a clash of persons and/or civilizations. 

Peace is better won without firing a shot, but when it's time to pull out the guns, they better be damn big and deadly ones. 

That is called peace through strength...where we have the guts and means to back up our position with force, if necessary. 

None of this bullshit of bringing a knife to a gunfight; instead, when we have no choice but to fight, we fight to win and everything is on the table. 

Peace is the preference, but if war is the only answer, then the other side may have unleashed hell, and that is what they will get from peace through strength delivered! ;-)

(Source Photo: Andy Blumenthal)
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May 22, 2016

Silence Or Violence

So when it comes to "Crucial Conversations," they unfortunately frequently end in silence or violence.

When the "stakes are moderate to high, opinions vary, and emotions run strong" that's when communication really seems to break down, rather than achieve their goals of working things out. 

Like when our lives are in danger and we have the adrenalin rush reactions to fight or flight, similarly with potentially "dangerous" communications, people become aggressive and abusive or shutdown and withdraw. 

When your afraid of a negative outcome, either you start hammering others with your ideas and opinions or you exit the conversation and seek safety. 

Either way, at this point, there's no real common ground, negotiation, compromise, or win-win to be easily had...in this pressure cooker poor excuse of a dialogue, it can basically become a tragic win-lose situation.

Perhaps, that's why there are mediators and neutral third parties that are often brought in to make people feel (relatively) safe again, help them be understood and to understand, and to find a negotiated peace or settlement. 

And what happens when even this doesn't work and communication and diplomacy fails?

Well that's when people and countries bring out the big guns and they essentially go to war to win what they hoped to achieve with dialogue. 

Now words are no longer the only choice, but all options are on the table, and that's when benign words can quickly turn into more drastic or deadly deeds (aka the children reframe of "Sticks and stones can break my bones, but words will never harm me."

And there is always the thermonuclear option--people supported it with Japan in WWII and they say they would support it with a Tehran that violates the very generous nuclear deal they received.

Words are a prelude to a possible peace or an unwanted war. 

They can be the last chance to work things out the way we hope for.

And if words alone can't resolve the issue, then blood and treasure is spent and spilt to resolve the otherwise unresolvable. ;-)

(Source Photo: Andy Blumenthal)
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November 9, 2014

Lowest Price Guaranteed!

So I bought a really comfy chair--everyone wants one of these. 

(Note: Pictured here is not the actual chair or store from my story today.)

Anyway, I was so happy thinking about how lush the sitting experience would be. 

Yes, the "retail price" seemed high, but I got the "Veterans Day discount" and then bargained some more. 

So I thought I probably did okay on the negotiation, especially since I was dealing with a major national brand.

Also, the contract/invoice had in writing a "lowest price guarantee"--so that if within 30 days, I found the chair for cheaper, the company "would gladly refund the difference in full"!

Sounds good, right?

But something wasn't feeling right and when I went home I had trouble sleeping--something seemed off with this purchase and this merchant. 

So in the morning, I checked online and found the exact same chair for almost $300 less!

Well, I headed straight to the store with a printout of the lower price I had found and promptly presented it to the store manager for the refund of the difference as promised.

But instead of the glad refund, I got stonewalled and the dumbest look on the store manager's face I have ever seen. 

He started the million excuses why he wouldn't refund the difference in price as promised. 

First he said, oh, the chair I found was a different color--I showed him the chair online and the one in his showroom, and they were the identical color and everything. 

Then, he goes for a second attempt, saying, uh the price guarantee doesn't apply to prices found at outlets, and I said where does the price I found say outlet anywhere? He couldn't find anything like that. 

So he tries a third time to get rid of me, and says, the merchandise has to be advertised under "the same terms and conditions," and it wasn't.  I said what terms and conditions weren't the same?  He said, well, they just weren't the same. 

At which point, he told me plain and simple that he wasn't going to refund the difference and that I should get out of the store. 

I won't tell you all the (legal) details how, but let's just say this guy was sorry for trying to do that...and I walked out with the price difference refunded. 

Buyer beware--lot's of crooks out there trying to take your money and giving guarantees that are complete b.s. 

This is probably especially the case with many brick and mortar retailers who are having serious problems competing with their significantly lower overhead online brethren. 

Beware--Beware--Beware!!! 

I learned again today and taught my daughter to stand up for what is rightfully yours and don't let anyone take advantage of you!  

You work for your money too and no one should cheat you out of it. ;-)

(Source Photo: Andy Blumenthal)
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February 27, 2014

Newspaper, Identity Thief

So, true story.

I know identify theft is a serious matter, but really...

I'm heading out of the driveway and I see the newpaper delivery guy just pulling up.

He's running a little late, but I figure I can still get the paper in time for morning reading on the Metro. 

I walk over to him and ask if I can get the Journal that he's deliverying to me.

He says, "No, I only deliver the Wall Street Journal and the Post."

I say, "Yeah, the Wall Street Journal, can I get it, since you're running a little late this morning."

He says. "I'm never late!"--actually, he is and sometimes doesn't deliver at all (the other week, I got 3 papers in one day). 

I say, "OK, but I can take it from here."

He says, "No, I only deliver to the door."

I say, "But I'm right here."

He says, "How do I know you are who you say you are?"

I say, "I am, and thank G-d, I really don't need to steal a $2 newspaper from you, Sir."

He says, "Okay, but I'll need to see an id!"

I say, "Are you serious?"

He says, "Yeah," pulling back to safety the pile of newspapers he is holding is his arms. 

Reluctantly, I flip open my wallet and flash my license to him.

Not good enough...he insists I take it out so he can read it. 

I finally got the paper, but we wasted what seemed like 5 minutes between the negotiation and proof of identity exercise. 

Don't get me wrong, I appreciate his diligence, but I think this type of scrutiny over access and identity would be better placed squarely on our cyber assets--somewhere where we really need them! ;-)

(Source Photo: Andy Blumenthal)
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December 11, 2013

Getting It In Writing

So this is funny, this company, Knock Knock makes witty office supply products.

This one is a picture of file folders that say, "Useless documents to provide appearance of importance in meetings."

They have another set of folders with, "Papers to shuffle endlessly thereby accomplishing nothing."

These reminded of the importance of getting things properly documented, in writing. 

Otherwise you get the unfortunate scenario that goes something like this when coming to agreements with others:

- Person #1: "If it's okay, can I get that in writing?"

- Person #2: "You have my word. Don't you trust me?"

The end result is an undocumented verbal agreement, and this is invariably followed, at some future time, by a disagreement, as follows:

- Person #1: "Well we agreed [fill in the blank]."

- Person #2: "I don't recall that. Do you have it in writing?"

When someone refuses to give it to you in writing that is a clear warning sign, and bells and sirens should be going off in your head--loudly--that there is a problem.

The lesson is:

- Get it documented in writing, period. 

- Documents are not useless even if some people use them to look important or they get caught in paperwork paralysis. 

- Verbal agreements are a he says, she says losing game. 

- Avoid getting caught without the documentation that spells it all out--and you can put it in one of these cool folders too.  ;-)

Note: This is not a vendor or product endorsement. 

(Source Photo: Andy Blumenthal)
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October 5, 2013

Debt Default--Now Or Later

So reopening the government, narrowing our deficit spending, and raising the national debt ceiling is coming together in planned negotiations this week. 

Despite all the talk, we continue to spend beyond our national means and basically we must raise the debt ceiling or else the game of borrow and spend is over. 

Almost like insatiable gamblers, we use up our money at the table, head to the pawn shop to sell our watch and car to replenish for the next game, and then borrow against our credit card to fuel our addiction to the game some more. 

Eventually though the house always wins and the borrower must pay up (or they get their legs broken or something nasty like that). 

So while the question posed by the pundits this month is whether the U.S. will default on its debt now, the real question is whether a default is just a matter of time anyway--as we continue to spend more than we generate in revenue as a country. 

Sure can we raise the debt limit again--hey, why not borrow more, if others are willing enough to lend to us (and for little to no interest too)?  

And can we through sequestration or more surgical spending cuts, decrease the rate of our deficit spending--however actually balancing our budget is not even on the table anymore, as booming entitlements for Social Security and Medicare are expected soon with the aging baby boomers to drastically increase our spending again. 

The hope that we will somehow, magically grow our way out is fanciful thinking--almost rising to delusions of national grandeur--that just don't mathematically add up (since we have a median GDP growth rate over the last 80 years of just over 3%). 

Perhaps, we don't care if we can't pay our debts, because we are the superpower and what is anybody going to do to us about it anyway?  

Or perhaps, we rely as a backstop on our ability to print more money and pay off old borrowed sums with worthless new money galore?

Maybe it's not a default if no one acknowledges it or we just get away with it...but somehow, someway, no one and no country can spend more than it generates in perpetuity.

If you believe in the endless virtual cycle of borrow and spend, then the mind control program is working just great, indeed. ;-)

(Source Photo: Andy Blumenthal)
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October 3, 2013

Government Shutdown - On The Street

Day #3 of the Federal Government Shutdown.

I am reminded on the streets of D.C. that there are many others hurting and in need. 

Pictured here are some hardworking folks striking against "unfair labor" practices.

They're up early and are standing there ready, presumably willing, and able to work. 

At the bottom it says, "Employer refuses to bargain in good faith."

With news coming again this morning about continued failure in talks on the government budget (and debt ceiling not far behind), we are left wondering when good faith and compromise will bring 800,000 federal workers back to their jobs. 

All these people have bills to pay, mouths to feed, and jobs to perform.

I read this morning how the Federal workers are feeling like "pawns" and "marginalized" like never before.

Perhaps, we can get more done by helping people feel a level of control, valued, and with purpose?

The world is still a big and scary place with lots of dangerous actors and challenging problems.

Rather then political polarlization and indecision, we need to stand firm by a definite set of sacred national values (while compromising on the implementation details), project the strength to defend them both domestically and abroad, and stay fair, faithful, and unwaveringly united to perform our vital role in this world. 

To solve large global problems, we need to be able to show that we can manage our own house in order first. ;-)

(Source Photo: Andy Blumenthal)
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October 2, 2013

Government Shutdown - Starbucks

So today is Day #2 of the Federal Government Shutdown. 

This is a picture from the local Starbucks that is typically billowing at lunch time--as you can see it's basically a morgue. 

Unfortunately, hard-working Federal employees, contractors, and local business are feeling the impact!

Even from those that are still working, there is word of "survivor's guilt"--like with a plane crash or other calamity, when those who survive the catastrophe question why they were so fortunate when the others weren't so lucky and perished. 

With both the budget shutdown and the impending debt ceiling showdown--we are facing the perfect storm, with real negotiation and compromise yet to emerge.

With this all, our significant national problems aren't going away--to the contrary, Iran and North Korea are still global nuclear threats, Syria still has chemical weapons, the economy remains on shaky ground (in the paper today, the once high-flying pharmaceutical company Merck is planning to lay off 20%!), the national debt continues to spiral out of control (albeit at a "slower pace"), cybersecurity remains a major national security risk (although Cyber Command continues to stand up its new headquarters and firepower), and so much more. 

Bubble stocks rose again yesterday after an almost 20% one-year return. Not only that, but the safety of gold took a beating again after an almost 40% one-year decline (full disclosure, I am a recent investor in the latter). One has to wonder how long it will take for sanity to prevail once again. 

(Source Photo: Andy Blumenthal)  
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October 1, 2013

Government Shutdown - Rush Hour

Today was Day #1 of the Federal Government Shutdown.

Pictured here is rush hour in Washington, D.C. 

In terms of raising revenue to pay down our national debt, solve challenging problems facing our nation, or increase our global competitiveness--I am not sure how this gets us there. 

With around 800,000 people sitting at home or in Starbucks waiting to be recalled to work, about the only good thing you can say about the furlough is that it was easy to get a seat on the Metro. 

Sad, but true. ;-)

(Source Photo: Andy Blumenthal)

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July 22, 2013

Workers Getting Choked

Took this picture today of a worker protest outside of the Office of Personnel Management (OPM) in Washington, D.C.

It's a big blow up of a "fat cat" symbolically choking a worker.

You can see the reflection of the American flag in the window above the blow up cat. 

And the guy off to the left leaning against the barrier is wearing the same shirt as the blowup worker.

Not sure why they were having this protest or how they were allowed to erect this right in front of OPM.

Hope they resolve this quickly--because this is some bad "public relations" to be seen in front of the agency that manages Human Resources for the Federal government.

(Source Photo: Andy Blumenthal)
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