Rocky Says

A quote from my role model Rocky: 

It's not about how hard you hit.
It's about how hard you get hit.
And keep moving on.
That's how winning is done.

Go Rocky!

And by the way, you should hit pretty hard also. ;-)

(Source Photo: Andy Blumenthal) 

Rocky Says

Me Myself and I

I thought this was really fascinating about how we interact with others.

It's a theory by Martin Buber called the I-Thou relationship.

In every relationship, there are really 6 people in the room:

- Who I am.

- Who I want to be.

- Who I am perceived as.

-----------

- Who they are.

- Who they want to be.

- Who they are perceived as. 

----------

Taking about a break between reality, fantasy, and perception. 

Is it any wonder that there are so many communication breakdowns and relationship disappointments. 

We need to coalesce around a unified persona of I and thou--and if we don't know, perhaps we need to ask for clarification.

We don't want to talk past each other. 

We want to talk to and work with each other. 

I am me and you are you. ;-)

(Source Photo: Andy Blumenthal)

Me Myself and I

Purpose Is To Help People

I don't get impressed by others easily. 

But one thing that does immediately get my respect and admiration are people who sincerely believe in and are there to help others. 

Of course, there are some professions like soldiers and first responders who put their lives on the line to safeguard others that come to mind. 

But then there are the people we sometimes meet in everyday real life--people that live for doing good for others. 

Yes, not many people are so unselfish and giving, and that is why it is an incredible person who lives this. 

One person that I have had the honor to meet recently is such a person. 

Months ago, in a stressful situation, I watched them get up and get someone a bottle of water who was choked up and just needed a sip of relief. 

Then again, I saw that whenever they were asked a question or for some assistance, they almost immediately dropped whatever they were doing--and without any resentment--to do whatever they can to help, anytime, anyplace. 

When I heard them talk recently about their philosophy on what life is all about--they confirmed exactly as I had been seeing, they said:

"I want to help people!"

And they went on to explain how that is the greatest job we can do--whatever our role is--simply, to help others.

Someone doesn't have to be wounded or dying on the battlefield or in urban warfare to merit that help. 

Just being another human being with a heart and soul--that itself is enough to jump to their aid and help, help, help. 

To me, this person really encapsulates the essence of what life is all about. 

It's not I, I, I.

It's about what I can do for others.

We were created by the Almighty to learn to live beyond our meager selves and serve the greater good, our Creator and his children.

All I can say is that these people who live and breath this loving, caring, and giving lifestyle are totally awesome to me and my personal role model and heroes. ;-)

(Source Photo: Andy Blumenthal)

Purpose Is To Help People

Who You Calling Ugly Baby?

So in multiple organizations, I have heard systems referred to as ugly babies!

Whether or not it's true, it certainly doesn't make the IT folks that develop, run, and support that system feel very good. 

Are some of these (legacy) systems ugly?

Well, of course, they are. 

Many of them work despite themselves. 

What I mean by that is they are awkward to navigate and use. 

The functionality is flawed or outdated.

The workflows are unnecessarily complex.

The user interface is inconsistent and sloppy. 

The user experience is punishing. 

I told someone recently in using a particular system that was so convoluted:

"Is this system what they give to prisoners and make them use over and over again to punish them for hideous violent crimes?"

Seriously, that's how it felt, even as I knew it was still lightyears ahead of what a paper process still used in other organizations looks like.

Generally better than the waterfall methodology for the systems development life cycle, I understand that one dilemma with agile development is that requirements can be spotty from sprint to sprint and instead of doing the hard work and thinking it out upfront, users are made to expect a nearly endless series of enhancements and tinkering, which isn't practical functionally or financially either.

Even an ugly baby is still ours, and we love it and nurture it, and even help it change for the better--that's part of our responsibility. 

Whether we parented a real baby or an IT system, we have pride of ownership and a sense of accountability to the person, system, and future. 

My father always taught me never to throw out dirty water until you have clean water. 

Similarly, we shouldn't throw out the (ugly) baby with the bathwater. 

We need to work together--technologists and system users--to make truly functional systems and a user experience more like gaming where the players are so happy, attached (and even addicted) to it that they sometimes don't even get up to eat or go to the bathroom. 

We should love what we have and use, and we should, therefore, work hard to make these things great.

And an ugly baby can be made gorgeous again. ;-)

(Source Photo: Andy Blumenthal)

Who You Calling Ugly Baby?

Why Worry?

So I had an interesting conversation with a colleague, and they tell me their philosophy about worry, as follows:

Worrying is suffering twice!

I thought this was pretty smart. 

With worry, we suffer when we worry and then we suffer again if the thing we are worrying about actually comes to fruition. 

So in essence, we are doubling up on the suffering.

Yet, worry can be constructive if we use it to spur us to positive action such as in confronting and dealing with challenging situations. 

But when we worry just for the sake of worry because we can't control our anxiety and moreover, it actually may paralyze us with fear, then this is obviously a bad thing. 

Do I worry?

Sure do, but like my dad, I use worry to try and think out-of-the-box, to plan, to problem-solve, to figure out coping mechanisms etc. 

Worry is suffering for sure. 

However, if we can channel the worry to positive impact, then the worry can be worth the pain it inflicts on us. ;-)

(Source Photo: Andy Blumenthal)

Why Worry?

Leave The Bad Bosses Behind

So an executive colleague reminded me of something about bad bosses:

People don't leave jobs, they leave [bad] bosses.

It's very interesting and so often true. 

Of course, people leave for all sorts of reasons, but one of the most important aspects of job satisfaction for employees is their boss!

When you have a good boss--someone with integrity, good communications, trustworthy, fair, and who empowers, develops, and supports you then that goes a very long way towards positive employee engagement and retention. 

However, when the boss is a bad apple and usually everyone knows it, then there is often a mass exit out the organizational door. 

Occasionally, the organizational culture is bad too, and that attracts those bad bosses, promotes their bad behavior, and keeps their bad butts in the corner office seats--this situation is even worse because bad culture and people are mutually reinforcing. 

For the good people out there, leave the bad bosses behind and never look back. ;-)

(Source Photo: Andy Blumenthal)

Leave The Bad Bosses Behind

Teambuilding S-Cubed

Awesome day today with my team at work. 

We had a half-day team building. 

Started off with a Play-Doh exercise where we had to answer things like what we'd like to accomplish as a team in the new year. 

This was my representation with a S-cubed for the new program implementing process improvements and enterprise service management using:

- Strategy

- Structure

- (Customer) Service

We followed up with a great team luncheon and then a game of Monster Mini Golf.

We broke into two teams and one team came in "first place" and the other team were the "winners."

I suppose whenever we genuinely come together as a team to appreciate each other and work collaboratively as a unified whole--greater than the sum of our parts--then we truly all come out as first place winners! ;-)

(Source Photo: Andy Blumenthal)

Teambuilding S-Cubed

On Time Is Late

Smart saying I heard today on time management:

Early is on time.
On time is late.
Late is unacceptable.

Having grown up in a very precise environment,  I can certainly appreciate this. 

Seriously, from a Yekke (Jewish German background), we were taught to be 15 to 30 minutes early--i.e. on time--for everything. 

I remember starting to get "little" reminders to get ready and get out the door well in advance and numerous times before the clock struck. 

Fashionably late or any other type is not in the vocabulary and frankly is a complete f*ckin insult. ;-)

(Source Photo: Andy Blumenthal)

On Time Is Late

An Introverted Extrovert

I thought this was an interesting phrase someone used the other day to describe their personality.

They called themselves an "Introverted Extrovert."

I asked what they meant, and they explained as follows:

"I'm Introverted until I get to know someone then I am extroverted with them."

This actually made a lot of sense to me.

We may be reticent at the beginning when meeting new people, but once we feel comfortable with others and start to trust them, then we naturally open up to them.

The truth is most people aren't extroverted (social) or introverted (shy). 

Instead, people are on a continuum, which is generally a bell-shaped curve.  

In other words, most people are somewhere in the middle---either introverted extroverts or extroverted introverts. 

Well, what's an extroverted introvert?

It's someone who tends to be more comfortable and trusting and social with people, but they also need time alone to recharge, and perhaps they even get shy sometimes. 

Most people don't exist on the extremes--that's why they are called extremes!

So don't be so quick to judge yourself as an introspective introvert or an outgoing extrovert or anything else for that matter. 

We are "this" AND "that"--sometimes maybe a little more this or that, but that's all part of us and it's okay to be us! ;-)

(Source Photo: Andy Blumenthal)

An Introverted Extrovert

Haleli @Mimouna with Magen David Synagogue

Praise be our G-d, the Master of the Universe.

May he bless us with an abundance of good for the New Year after the Passover commemoration of our exodus from slavery to His redemption and the Holy Land of Israel.

Blessings, Peace, Health, Prosperity, and Joy!

What a lovely event with the community of Magen David Synagogue in Maryland.

My heart is uplifted by the song, dance, friendship, and faith in the Almighty. ;-)

(Source Video: Andy Blumenthal)

Haleli @Mimouna with Magen David Synagogue

It Rises To The Top

So one of my friends who is dealing with some bad people in his work told me about his situation using a very interesting descriptive phrase:

"Cream may float to the top, but other things float too!"

Ah yes, in many cases the best ("the cream") climbs/rises to the top of the corporate ladder and extraordinary people are recognized with positions of leadership and influence to progress things. 

But in other cases, some really bad people (i.e. the sh*t) floats to the top based on lies and baloney promises and payback, malevolent power grabs, undermining of the competition, cronyism, or plain old corruption in the leadership suite. 

Yes, both the cream and the crap float to the top.

It is important to recognize who is who, and what is what. 

Not everyone who occupies the corner office belongs there. 

In some cases, they should never even be allowed in the building. 

In the end, you gotta believe that the stars shine, and the sh*t stinks and that's how you know who is at the top when. ;-)

(Source Photo: Andy Blumenthal)

It Rises To The Top

Jack Of All Trades

I saw this quote hanging on the wall. 

It's by science fiction writer, Robert Anson Heinlein.

"A human being should be able to:

• Change a diaper

• Plan an invasion

• Butcher a hog

• Conn [control] a ship

• Design a building

• Write a sonnet

• Balance account

• Build a wall

• Set a bone

• Comfort the dying

• Take orders

• Give orders

• Cooperate

• Act alone

• Solve equations

• Analyze a new problem

• Pitch manure

• Program a computer

• Cook a tasty meal

• Fight efficiently

• Die Gallantly

Specialization is for insects."

It's sort of fascinating all the things that are expected of people to be able to do. 

And this is a short list--I'm sure you can think of many, many more things that people have to be able to do to survive, to live, to thrive. 

What complex and magnificent creations of G-d we are! 

Not only in terms of our physiology, but also in terms of our cognitive, emotional, social, and spiritual capacities and desires. 

We are flesh and blood, but with a breath of life from the living G-d, and we are capable and can do so much. 

At the same time, we are imperfect, limited, fallible, and mortal. 

- Jack of all trades, and master of none. 

Expect the best, but plan for plenty of mistakes and disasters along the way. 

Live well, and return to the creator a better person. ;-)

(Source Photo: Andy Blumenthal)

Jack Of All Trades

Ergonomics Ah!

So today I went for an ergonomic training and assessment. 

Never did this before. 

It was pretty awesome. 

The person had 4 degrees in ergonomics and really seemed to know what they were talking about. 

They got me set up in a special ergonomic chair with a footrest, bio-design mouse, and task lighting.

I tell you that I never sat so straight, perfectly contoured, and completely comfortable. 

They almost had to pry my butt out of that chair after I test drove it for over an hour in training. 

OMG, there is a difference. 

Don't need carpal tunnel.

Don't need sciatica. 

Don't need neck, shoulder, and back pain. 

I even learned that the standing desks can be BAD for you--they put undue stress on your musculature and may actually result in a notable DECREASE in concentration and productivity. 

Anyway, from the stupid chairs that I've seen most people have--and the lousy posture they sit with--I'd recommend seeing the ergonomist. ;-)

(Source Photo: Andy Blumenthal)

Ergonomics Ah!

Anus Protectus

So I learned this new phrase today:

"Anus Protectus"

It's what it sounds like.

It when you communicate (or do) something in order to "cover your a*s."

Sometimes we communicate as an FYI.

Other times as a FYSA.

And then there is the CYA. 

All of these are what we call "Purposeful communications."

The only real difference is their purposes. 

When you open your mouth or your email make sure you know your:

- Why (intent)
- Who (audience)
- How (persuasion techniques)

These are the secret sauce of good communication. 

More blogs to come on this important topic. ;-)

(Source Photo: Andy Blumenthal)

Anus Protectus

The Heart and Soul Of The Matter

So I had a beautiful conversation with an older gentleman who works in a menial job for minimum wage for most of his life. 

But this person was shinning and smiling ear-to-ear. 

What happened, he got offered a job to work in a lovely school as their cook. 

He's been doing this as a special treat for the students once a year, and they decided to bring him on to do this full time. 

He pulled out his phone and proudly showed me a picture of himself in the classroom surrounded by all the children.  He was in an orange sweater and stood out in the middle of all of them and with a smile that lit up the entire room. 

He told me how the children thought of him as a celebrity chef and the teacher even organized autographs by him for the children.

His whole life, he questioned his worth, and now he felt recognized, appreciated, and loved. 

I told him that I thought he was indeed quite a special person. 

He said to me, you may have a talent or be special, but you have to recognize it--and he repeated aloud again at least three times emphasizing more and more on RECOGNIZE it. 

Surely, after so many years, only now was he being recognized and more so, recognizing it himself. 

Apparently, someone who worked in the school was also a renown food critic, and she had nothing but praises to sing of him. 

Talking with him, I felt my eyes being opened. 

Everyone can do good with their lives and have worth. 

We have to recognize it in ourselves. 

We need to just be given an opportunity to show it and share it. 

It doesn't matter what you are or earn.

It matters where your heart is.

For many, they earn gazillions, but their heart is a heart of stone. 

For others, they may earn minimum wage, but their heart is a heart of gold. 

It's not the money, it's not the power, it's not the prestige...it's the heart and soul of the matter. ;-)

(Source Photo: Andy Blumenthal)

The Heart and Soul Of The Matter

Worst Passover Cake Ever

So this has got to be the worst Passover cake ever. 

It's definitely not kosher for Pesach. 

Not only is it made from chametz, but it's shaped like a chazer (i.e. pig) too.

This thing would be conceptually treyf even on the best of non-Passover days. 

Does it have lard too? 

I don't know for sure, but would it really be a pig cake if it didn't!

This lousy cake doesn't even have an ounce of chocolate in it--have you ever heard of a genuine dessert that tastes like the calorie count it adds up to be without chocolate? 

I've heard of the callous calling people a pig for eating too much cake and being fat, but making the oink oink face directly on the cake itself--and on Passover--is not only insulting, but at $28.95, it's overpriced too. ;-)

(Source Photo: Andy Blumenthal)

Worst Passover Cake Ever

Iran Had Better Look To The Haggadah

On Passover, we recite the Haggadah to remember how G-d redeemed us from being slaves in Egypt. 

At the Seder, many also recite the Hatikvah--the Israeli National Anthem--to remember that our suffering and redemption didn't end almost 3,500 years ago in the Exodus from Egypt, but has continued to this very day post Holocaust with the establishment of the modern-day State of Israel. 

One thing that I will tell you is that if Slavery in Egypt and all the anti-Semitism, Inquisitions, Pogroms, Expulsions, and the Holocaust taught us anything is that:

- One, our faith in G-d Almighty and his love and promised redemption for us will never cease, and 

- Two, that we will never, ever, go like sheep to the slaughter again.

Already in 1981 and 2007, with the help of Hashem, Israel rid the world of the scourge of nuclear weapons of destruction from the hands of tyrannical Middle Eastern dictatorships in both Iraq and Syria. 

And I would venture to say that neither of these enemies were as completely hateful, ruthless, and vowed to Israel's destruction as Iran is today. 

In the Haggadah we recall the eternal fight of good over evil:

"For not only one enemy has tried to destroy us, but in every generation, nations have tried to destroy us, but the Holy One, blessed be He, always saves us from their hands."

As sure as we celebrate Passover today, I am confident that G-d will once again make a tremendous miracle and save us from the hands of the maniacal mullahs in Iran who pose an existential threat to the Israelites today. 

Israel's Operation Babylon and Operation Orchard in Iraq and Syria were successful actions in and of themselves, but they were also practice runs for what is yet to come to the spinning centrifuges in Axis of Evil, Iran. 

G-d's promise to Abraham to bless the Israelites and give them the Holy Land--whether by the ten plagues in Egypt or the Allied victory over Adolf Hitler--redemption will soon be coming again delivered compliments of the heroic Israeli Defense Forces.  ;-)

(Source Photo: Andy Blumenthal)

Iran Had Better Look To The Haggadah

NATO Is Asleep At The Wheel

So this is the dumbest military strategy I have ever heard. 

NATO is planning a "rapid deployment force" of at least 30,000 troops, 30 naval ships, and 360 planes to fight off a Russian invasion.

Sounds good?

The only problem is that this rapid reaction is planned to occur "within 30 days" of being put on an alert. 

Gee, a lot can happen in 30 days. 

It took only a little over two weeks for Russia to invade and annex Crimea in 2014 in a blitzkrieg that completely took the West by surprise. 

NATO continues to be shockingly unprepared for a Russian land grab.

Further, the 4,600 troops stationed on "forward deployment" and the 5,000 additional "spearhead force" to come to their aid "within 10 days" is again completely inadequate and ridiculous. 

Israel won the 1967 War in just 6 days against invading armies from Egypt, Jordan, and Syria, and Israel again halted the advancing Egyptian army in the 1973 Yom Kippur War in just 3 days. 

With modern weaponry, Wars are fought and won in days--not months and years anymore. 

The long deployments we've had in Iraq and Afghanistan are not traditional wars, but wars of attrition again terrorism and dictatorships. 

If and when there is a war with the "Great Bear," it will be fought and won--OR lost in days--as well. Russia will act with stealth and speed and a ferocity that we remain blind to. 

And I fear that when we are ready to fight back, it will be way too little too late--like in Crimea--and all that will be left--after the European lands are gone--is more meaningless sanctions that Russia will retaliate against, tit-for-tat, anyway. ;-)

(Source Photo: Andy Blumenthal)

NATO Is Asleep At The Wheel

Light Drives Out Darkness

In the words of the great Martin Luther King, Jr.:

"Darkness can't drive out darkness.
Only Light can do that."

There is so much darkness in certain people. 

So full of hate, violence, and corruption. 

They use and abuse others for their selfish aims. 

Only faith and giving can drive out selfishness!

The other day at work, I briefly stopped over to help a colleague with something (I thought it was pretty minor, honestly). 

The next thing I know, another colleague who observed me, leaves--literally--a gold star on my desk. 

I had to laugh to myself--isn't this what we do with kids. 

And then I thought to myself--Wow! People at any age can be recognized for just being decent human beings with one another.

Rather than just recognize the latest work accomplishments, isn't it truly something to recognize helping others. 

Being good people is the essence of what life is all about. 

I'm glad that there are still people in the world that know this. ;-)

(Source Photo: Andy Blumenthal)

Light Drives Out Darkness

Technology and Human Capital--They Go Hand-In-Hand

So there are some mighty impressive places to work that really shine in terms of the technology they use and the constant desire to upgrade and improve their capabilities. 

Usually, these are also the places that value and respect their human capital because they view them as not just human pawns, but rather as strategic drivers of change. 

Then there are the places that are "so operationally focused" or just plain poorly run that they can't be bothered to think about technology much at all or the people that make up the organization and its fiber. 

In many cases, the wheel may be turning, but the hamster is dead: 

There is no real enterprise architecture to speak of. 

There are no IT strategic or operational plans. 

There are no enterprise or common solutions or platforms. 

There is no IT governance or project/portfolio management. 

Even where there are some IT projects, they go nowhere--they are notions or discussion pieces, but nothing ever rolls off the IT "assembly line."

How about buying an $800 software package to improve specific operations--that gets the thumbs down too. 

Many of these executives can't even spell t-e-c-h-n-o-l-o-g-y!

It's scary when technology is such an incredible enabler that some can't see it for what it is. 

Rather to them, technology is a distraction, a threat, a burdensome cost, or something we don't have time for.

Are they scared of technology?

Do they just not understand its criticality or capability?

Are they just plain stupid? 

Anyway, organizations need to look at their leadership and ask what are they doing not only operationally, but also in terms of technology improvement to advance the organization and its mission. 

Look to the organizations that lead technologically, as well as that treat their people well, and those are ones to ogle at and model after.  ;-)

(Source Photo: Andy Blumenthal)

Technology and Human Capital--They Go Hand-In-Hand