The Pen From A Puddle

You know how ideas just sort of come to you...

Well, major innovations that have changed the course of history haven't really happened that way. 

All innovation and development start from somewhere--usually where G-d or someone else has left off--and then we take things a cycle forward. 

In the Wall Street Journal, James Ward describes how the simple yet profound ballpoint pen was invented. 

Not until 1899 was it founded giving everyone the ability to write away with a ball at the point (a ballpoint) that rolls and dispenses the ink with ease. 

The ballpoint pen was invented by Liszlo Biro of Budapest. 

Observing that in printing presses the machine cylinder could only roll ink back and forth, however for everyday writing people needed an all-directional mechanism. 

So what happens...

Sitting at a cafe and thinking, he sees children playing with marbles.

And one child's marble rolls through a puddle of water. 

The marble leaves "a line of water in its wake."

Boom...the idea for the ballpoint bearing comes in being with "minute grooves" in the pen head to draw the ink to the tip and unto the paper. 

With further experimentation, the famous Bic (Cristal) pen named after Frenchman, Marcel Bich, was born in 1959.  It has a "hexagonal body (inspired by the shape of aa traditional wooden pencil) and instantly recognizable lid"--since it's launch, more than 100 billion of these pens have been manufactured and sold!

By the way, remember the hilarious commercial for the Bic Banana Ink Crayon Pens (watch here to laugh a little).

So in both instances of the invention of the pen, the developers found other things in their environment from which they learned and then they applied it to something new (in one instance the child with the marble and water, and in the other the shape of the good 'ol pencil). 

Lesson learned here: 

Watch, learn, experiment, learn, apply -- change the world! ;-)

(Source Photo: here with attribution to photosteve101)

The Pen From A Puddle

Death To PowerPoint

Ok, we've all heard of "Death by PowerPoint" (well, I'm advocating death to PowerPoint).

It's the unfortunate occurrence that happens when a speaker presents a wad too many slides (OMG, some people seem to go on and on forever--get them off that podium)!

Or when they present too much information, too little information, or just don't know what or how to present at all. 

Their (slide) presentations leave the audience basically wanting to just kill themselves, if not the inconsiderate S.O.B. speaker.

But aside from lousy speakers, you have a crappy presentation mechanism, which is PowerPoint slides.

Hello out there, tell the truth...

Can any of you remember much of a darn thing that anyone has ever conveyed to you by PowerPoint?

Think of webinars, conferences, and meetings galore with slide after slide of 2-dimensional boredom.

Is your head hurting you yet or are you just glad you can't remember any of it--natural selection of memory saves you the pain...why thank you.

Then consider what someone has told you in great thoughtfulness, confidence, or with genuine passion, caring and sincerity.

- Perhaps, the wisdom of a parent or teacher who took you aside to tell you a life's lesson.

- Or a Rabbi or Priest who shared with you something spiritual and uplifting to guide you on your path.

- How about someone in the office who was passionate about an idea or project and who motivated you as well.

Most of the communication between people that really means something never makes it to a PowerPoint slide.

Imagine for a moment, if something meaningful was conveyed to you by slide presentation--you would think, how ridiculous it is to use PowerPoint for that?

- I love you--will you marry me?

- We're having a baby, how wonderful. 

- Just got that promotion, yes!

- So and so is sick or just passed away, how terrible. 

PowerPoint just doesn't happen here in real life--thank G-d!

And no matter how much organizations such as TED would like to make a (show)business out of presentations using PowerPoint...(ah, nope).

Real communication happens when one person talks from the heart to another person who receives it in their heart. 

The greatest orators in history...never used a slide presentation.

Other presentation products like Prezi tried to take slides to the next level with a storytelling format using a virtual canvas, but that didn't pan out to well either...see many Prezis lately (and without getting dizzy)?

PowerPoint slides, and the like, are for distraction...now I don't have to pay that much attention to the rambling, numbnut speaker anymore.

The bottom line...we don't listen with our eyes!

Rather, we hear words of wisdom and see when someone is genuine, sincere and worth listening to.

The rest is PowerPoint... ;-)

(Source Photo: here with attribution to Chris Pirillo)

Death To PowerPoint

Teats or Not

So I heard a new phrase from one of my colleagues recently...

He goes on about somebody (or something) being like "2 teats on a bull!"

I've always wanted to spend some serious time on a farm...but never really have had the opportunity to learn about that whole rural world, and I'm like what????

But I got it, and didn't really like it. 

Sort of a harsh way to call someone out as a useless piece of [you know what]!

I've heard kids joke about "man boobs" and I sure you can guess what those unflattering things are on a male.

Too often, we write people off without giving them a real chance!

While perhaps, there can be useless appendages through genetics or illness, there are no fundamentally useless people (although maybe some can be troubled, dejected, in a bad fit, etc.).

More often, there are unflattering comments from others who don't appreciate differences or see clearly what each person can "bring to the table."

Let's just say, if G-d created someone, there is reason and purpose to their lives, and we need to understand and appreciate them for their value. 

It may take (some) exploration, but everyone has strengths (as well as weaknesses--we're all human) and we can find what each person is good at, cultivate it, and leverage it for the good. ;-)

(Source Photo: here with attribution to Carol Von Canon)

Teats or Not

How To Give Employee Feedback

Finally some realism about how to conduct employee evaluations...

The Wall Street Journal reports that in the past employees could expect that "we would bring them in and beat them down a bit."

But now, managers are expected to "scrap the negative feedback" and "extol staffers strengths" (accentuate the positives).

Companies are realizing that negative feedback does "more harm than good."

- You tick off the employee and ruin any positive relationship and trust. 
- The employee feels unappreciated, hurt, and in jeopardy. 
- Employees project their hurt feelings and accuse you of being the problem. 
- The deteriorating state makes them fear that you are working against them and they become unmotivated to try to do better.
- Instead, they spend their time working against you (and the company), and looking for another job. 

There is an old saying that you don't sh*t where you eat, and so it is with employee performance evaluations.

In over 25 years, I have never seen negative employees reviews produce positive results!

However, I have seen that sincerely praising everyones' best efforts, leveraging their strengths, and being thankful for what each person contributes makes a high performing team where people are loyal, want to work, and contribute their best. 

Everyone has weaknesses and problems, and frankly most people when they are being honest with themselves, know what their issues are. Pointing their face in it, doesn't help. (Have you ever told a fat person that they need to lose a few pounds?)

One idea that I did like from the Journal is called "feedforward," where you ask "employees to suggest ideas for their own improvement for the future."

This way each person can be introspective and growth as they mature and are ready, but not under threat, rather with support and encouragement. ;-)

(Source Photo: Andy Blumenthal)

How To Give Employee Feedback

Can I Help You?

This was a beautiful story that I heard from a very senior colleague recently.

Years ago, when she started working, for whatever reason, it took many weeks for payroll to catch up and for your first check to arrive. 

In her case, she was notified that it would be something like 6 weeks before she would receive an actual paycheck.

Not a lot of good that does, when the mortgage comes due, the utility bill arrives in the mail, or you need to go shopping for groceries or medicine. 

What's interesting and inspiring here though is what this lady's boss did at that time. 

She recalled that when he heard that she would not be getting paid for so many weeks, he came to her and asked her if she needed any money in the meantime to hold her over--how could he help? 

He was willing to take his money and give it to her to help her through until her paycheck would arrive. 

WOW!!!

That is extremely powerful.

How many of you know a boss that would do that for you now or ever?

You see he was not only willing to step in and make some calls (which may or may not have helped anyway), but he was actually willing to pony up money from his own self/family (and which I understand he did not have a lot of either) and give it to her. 

This is caring. This is giving. This is selflessness. 

I am awed of people of this personal and moral character. 

These are people to emulate. 

There is a difference between a work environment that is purely work and get the job done, and those few and very special places still out there that have family values (and which at least try to think of you and treat you as part of some sort of an "extended family"). 

No work is not family...but decent people in any situation--in the office or on the Metro--can make a difference in someone else's life. 

To me this is a story worth retelling and reliving for others to benefit. ;-)

(Source Photo: Andy Blumenthal)

Can I Help You?

Motivate, BAM!

I took this photo of the wallpaper at the gym.

It has "motivate" embossed under the lady with the sparring gloves. 

They have similar hangings for swimming, weightlifting, cycling, and more around the fitness center.

I like them--they are motivational. 

Would be nice if the place also had some big windows, but this ain't bad to keep it fresh. 

BAM! Exercise. BAM! Stay healthy and fit. BAM!  ;-)

(Source Photo: Andy Blumenthal)

Motivate, BAM!

It's All In The Execution, Baby!

I took this photo on the left yesterday (while the one on the right is from a CD music set).

This lady was wearing this gorgeous shirt.

The words: "Hope, Progress, Change, Action. Yes we can Believe."

Aroud it were the tie-dye colors emanating like the sun,

It is very inspiring!

I was reminded of a similar 1960's slogan of "Peace, Love, and Rock & Roll."

Also good stuff and especially with the cool VW brightly painted minivan--who doesn't want that?

We all want great things from life.

The key is getting us from idea to execution.

Maybe not such a little thing, but that's what life is all about! ;-)

(Source Photo: Andy Blumenthal)

It's All In The Execution, Baby!

Waiting For You To Succeed

I love this on the sidewalk this week. 

"The World is Waiting for you to SUCCEED!"

Encouraging, inspiring, motivational, hopeful, purposeful, future-oriented, and more. 

Too often we can focus on the negatives--how hard things are and can be; how many obstacles and challenges there are to getting somewhere; the many failures along the way; the bullies, naysayers, competition, and power-mongers who don't want us to succeed.

But think about it...

When we overcome all these (with G-d 's help), the world is waiting for our success--our contributions, our building blocks, our ideas, inputs, innovations, and creations.

When we succeed in advancing things (and not just doing for self), the world benefits!

We can have a purpose and meaning to our lives--we are part of something bigger and greater than ourselves and our mortality. 

Everyone has to do their part for the world to succeed. ;-)

(Source Photo: Andy Blumenthal)

Waiting For You To Succeed

Service From Yourself

I was so proud this week to see some true customer service excellence from a colleague. 

Someone had run out of toner and they had put in a help desk ticket to get it replaced.  

In the meantime, there was a large order of toner on order, but it was still a day or two out from delivery.

So my colleague responsible for this area took his own toner out of his printer and gave it to the person who was out. 

I got a wonderful email thanking us for the unbelievable customer service. 

Honestly, there are other printers that the person could have used in the meantime, but this person went above and beyond to keep the customer working and happy. 

Great lesson in customer service and exemplary behavior here. ;-)

(Source Photo: Andy Blumenthal)

Service From Yourself

A WOW Wheelchair

Absolutely loved the article and video in Bloomberg Businessweek on the Tankchair.

Brad Soden makes these amazing ruggedized wheelchairs for wounded veterans and other disabled people in need of getting around some rougher terrain. 

They are customized for each user and cost about $15,000 each. 

They are built on tank-like treads and can go up stairs, through fields, across streams, and over snow.

"Basically, it's get off the couch and go enjoy life!"

They are tough and can last 15-20 years!

He first made one for his wife who was paralyzed from the waist down in a car accident and was having difficulty keeping up on a family camping trip. 

Soden is truly inspirational--he produces these not too make money, but too help people. 

"The body can't keep up, so we're gonna fix it."

This is an awesome man making an extreme machine. ;-)

(Source Photo: Tankchair)

A WOW Wheelchair

10 Keys To Influencing And Selling Anything

Brilliant video by Kendra Eash for McSweeney's Internet Tendency.

It is made entirely with stock footage from Dissolve.

What is amazing is how with some great video, nice background music, and a soothing confidant voiceover--we can sell, or be sold on, just about anything.

The 10 Keys to influencing and selling anything, including B.S.:

1. Vague words that show progress (innovation, hope, motherhod, and apple pie--I'll have some of that)

2. Beautiful footage and sound (who wouldn't want to be there type?)

3. High-technology and science (we can solve the world's problems and make money, yippee)

4. Research and development (we're investing in the future and you should invest in us)

5. Global and U.S. (we're beyond borders, but still "made in...", headquartered, or otherwise a U.S. entity)

6. Environmentally conscious (clean water, breathable, air, lush forests, who can argue with that?)

7. High-speed (movers and shakers, we don't stand still, join us or be left behind)

8. Attractive people (this is for real human beings, human kind, we care about you!)

9. Diversity and equality (we love and help everyone--including you and your family)

10. Inspiring (we're thinking big and bringing positive change--buy from us, support our cause)

Throw/superimpose any company, product, country, person, or cause on this video--and poof, you've got an awesome brand--whether you deserve it or not!

This is how we're manipulated one brand at a time, hundreds of brands a day. ;-)

10 Keys To Influencing And Selling Anything

Be, Be Yourself

I thought this was a cute sign in the elevator at Safeway. 

"Be Yourself. Everyone else is already taken."

Why they put this up in a supermarket, I don't really know. 

Anyway, gotta hate phonies, kiss-ups, and B.S. artists--in the store or out. 

My wife's grandfather used to say, "What comes from the heart, goes to the heart"--I really like that!

An ounce of sincerity is worth more than a ton of faking it--even if you're a good fake. ;-)

(Source Photo: Andy Blumenthal)

Be, Be Yourself

From Flat Tires To Wounded Warriors

Totally awesome new technology breakthrough for treating hemorraging patients from the battlefield to the obstetrics ward. 

Popular Science reports how a pocket-size syringe filled with sponges can stop bleeding in seconds. 

Instead of having to apply wads of gauze and apply pressure"that doesn't always work...[and] medic must pull out all the gauze and start over again," the injection of sponges into the wound "boosts survival and spares injured soldiers from additional pain."

This same technology developed by RevMedx for the military is being adapted for postpartum hemmorages, and I would imagine could eventually be used in other serious bleeding cases whether caused by accident, trauma, in surgery, or other medical necessity.

The sponges are about 1-centimeter circles and are coated with a blood-clotting, antimicrobial substance.

Once injected, the sponges expand to about 20 times their size to fill the wound, apply enough pressure to stop the bleending, and clings to moist surfaces, so they aren't forced out by gushing blood. 

The sponges have X-shaped markers on each that are visible on an x-ray image to ensure none are left inside. 

The solution is sterile, biocompatible and in the future may be biodegradable so they don't have to be removed from the body. 

And to think that the inspiration was Fix-a-Flat foam for emergency tire repair. ;-)

From Flat Tires To Wounded Warriors

Lessons Learned From My Family By Rebecca Blumenthal

This is a moving interview with Rebecca Blumenthal.

She came to me this afternoon, spontaneously, to tell me some meaningful lessons she had gathered from some of the special members of her family.

Immediately after I heard a few of the things she had to say, I asked her if she would mind me capturing these beautiful sentiments on this short video.

I was very moved by her sincerity and thoughtfulness, and it gave me pause in my own life to appreciate these things anew from the people who have been so important in my life as well.

(Source Video: Andy Blumenthal)

Lessons Learned From My Family By Rebecca Blumenthal

Cancer Takes It Away

This is an amazing video.

It is about the life of Angelo and Jennifer Merendino.

Initially, they a lived a fairy tale life, until she was diagnosed with breast cancer. 

You can see in the video the brutal transformation Jennifer underwent from the disease.

Yet, the love and togetherness this couple maintained is inspiring.

A link with photos of this couple's battle with cancer is here.

Jennifer died on December 22, 2011 at the young age of 40. 

Angelo, a NY photographer compiled their painstaking journey in a book called The Battle We Didn't Choose available at their website My Wife's Fight With Breast Cancer.

It is difficult to look at the pictures of Jennifer's illness and deterioration, especially when marked in contrast to her husband throughout.

The numerous personal pictures makes me feel a little uncomfortable, even as I believe, they are meant to be educational and giving--with 1/2 the proceeds from the book's profits to be going to a non-profit for breast cancer victims. 

The story is very tragic, yet too often repeated throughout society...some may be able to find hope in it, and to appreciate what we have, when we have it.

Cancer Takes It Away

Think B4 U Speak

This was a sign hung in a local high school.

And thought this was pretty good. 

Think before you speak...

THINK = True + Helpful + Inspiring + Necessary + Kind

If it doesn't meet those criteria...shush, or in plain language--keep a lid on it! 

Remember, two ears and one mouth--so speak half as much as you listen. ;-)

(Source Photo: Dannielle Blumenthal)

Think B4 U Speak

Recognition Inspires

Thought this was really nice at Starbucks. 

A place to show respect and recognize your colleagues. 

How often to we take others for granted for what they do--oh, it's their job or as one boss used to say coldy and harshly that their employees' recognition is that they get a paycheck every 2 weeks!

But people are not machines--they have feeelings, they need to be motivated, inspired, and appreciated. 

And recognition doesn't just come from the chain of command, but from peers, customers, and other stakeholders. 

We can do a good deed simply be recognizing the hardwork that people make on our behalf, for the customer, or the organization more broadly. 

Taking people for granted is the easy way out.

But saying a genuine thank you and placing a card of recognition in the pocket of the posterboard or otherwise showing your appreciation with an award, a letter of gratitude, or telling people they "did good"--takes an extra effort, but one definitely worth it! ;-)

(Source Photo: Andy Blumenthal)

Recognition Inspires

Technology Heals

My wife took this photo today at The Drupal for Government Conference at NIH.

The man in the photo was not only participating in the conference, but also taking notes on his Apple Macbook Air. 

It is incredible how technology is helping us do our jobs and be ever more productive.

This is the vision of technology taking us beyond the natural limits we all have and face. 

I remember a few years ago when I was in the hospital for something and feeling bad about myself, and my wife brought me a laptop and said "Write!"--it was liberating and I believe helped me heal and recuperate.

I wonder if hospitals in the future will regularly provide computers and access to patients to not only keep them connected with their loved ones, but also let them have more options for entertainment, creativity, and even productivity, to the extent they can, while getting well.

Kudos to this gentleman--he is truly a role model and inspiration for us all. 

(Source Photo: Dannielle Blumenthal)

Technology Heals

Live A Good Life, Choose Right

Whether you're Jewish, Christian, Muslim, or any other religion, I think this is a great music video on living an introspective life, choosing right from wrong, and replacing guilt with inspiration. 

We are all confronted every day with situations that are tests of our moral fiber and courage to do what's right--not necessarily what is easy,

We should choose carefully, consciously, and with a mind toward the master of the universe who watches over us. 

While we don't control everything that happens, we can definitely make a difference in the world by the way we conduct ourselves to our G-d and to each other. 

Listening, caring, being sensitive to others, treating others with respect and dignity, trying to help wherever and whenever we can--we can all make a positive contribution. 

Well done with the music video to remind us of what's important--thank you Maccabeats!

Live A Good Life, Choose Right

A Shocking Bra To Stop Attackers

In the medieval times, to help ensure fidelity of partners and protect against rape, they invented something called a chastity belt--I am sure you get it. 

There is one for women and there is another one fitted for men.

Now in light of the horrible rape attacks in India, 3 female students in India's SRM University have developed an anti-rape bra that literally shocks attackers. 

The bra is called "SHE" (for Society Harnessing Equipment) and unlike the chastity belt of the olden-days, this bra according to Popular Science delivers 3,800 kv to attackers. 

Women can activate the bra when they feel unsafe and it is pressure sensitive and is calibrated to be able to differentiate say a hug from something more violent. 

The woman is insulated from getting shocked by a polymer lining on the inside. 

The bra is also being outfitted so the pressure sensor sends a Bluetooth signal to your smartphone to send text message alerts to family or friends and the police with your GPS location. 

I want to end with a quote from one of the students as to their inspiration for this innovative anti-rape bra:

"Studying in a convent girls school, we were always taught to be good to everyone and bear a cheerful smile. After stepping into the real, cruel world, we realized that our smile could not last for long as the threat to our purity and integrity always lingered on...Hence, we have initiated the idea of self-defense, which protect the women from domestic, social and workplace harassment."

While I hope these students don't believe that everyone in the world is cruel, I applaud these young women for doing something positive to help protect women worldwide.  

I don't know how practical this anti-rape bra will end up being (i.e. wearing something that produces a dangerous shock), this is a good step in thinking about how to make women less of a target and increase the risk to any would-be attacker. ;-)

(Source Photo: adapted from here with attribution to Nicolas Sanguinetti) 

A Shocking Bra To Stop Attackers