Showing posts with label Government. Show all posts
Showing posts with label Government. Show all posts

March 16, 2015

Lying Around D.C.

I took this picture in downtown Washington, D.C.

Not sure what this guy (is it a guy?) is doing lying around on the street. 

Is he abandoned, homeless, a little tipsy, or just taking a break out of a busy day?

Funny that he looks like he's giving passerbys the thumbs up. 

Also, he seems to have a funny smile on his face--like he knows something, hmm.

What do you think he's doing in the Capital? ;-)

(Source Photo: Andy Blumenthal)

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January 23, 2015

Poli-trick-ians, No Way!

So periodically, I like to take a quick pulse of America.

So I find a way to ask someone(s) what they are seeing and experiencing, and what they think about what's going on in Washington, D.C.

So this time, I asked someone about whether they watched the State Of The Union this week. 

The answer?

No way!

Why not?

They said (as if they heard this little mnemonic from others before), "because, they are all 'POLI-TRICK-IANS!'"

I said, well that's cute, but what do you mean?

This is what they said (paraphrasing):

- They don't speak the truth.

- They just say what they think people want to hear. 

- It's all just fighting between the (political) parties. 


- It's not really about the people. 


- It's not about making a difference, anymore [just about being in and keeping power].


Wow, this was pretty powerful. 

I could sense the anger and frustration. 

Also, the disillusionment. 

Checking in on the ratings, this seemed to jive with CNN (and other news media) saying, "State of the Union was President's Lowest-Rated Yet."

According to Nielsen only 31.7 million people tuned in...that's out of a current U.S. population of 324 million!

On the positive side, the number of tweets was way up to 2.6 million during the hour-long address--how sweet those tweets.

Seriously though, we are here to serve the people...how do we get back their respect?

I suspect that the answer revolves around the following:

- We need to turn from fighting each other to fighting our real enemies like the threat from Islamist Terrorism and Weapons of Mass Destruction. 

- We need to break the gridlock and get something done (lot's of things done)!

- We need to stop the political cliches and talk from the heart to the heart. 

- We need to stop thinking about ourselves and focus on the people--all the people (not the middle-class versus the rich, not main street from wall street, not the color or race that you are or aren't)!

- We need to tackle the many big problems we are facing--the national debt, national defense (including cybersecurity), environmental sustainability, raising the level of housing, food, medical care, and education for all, and of course, everything technology and innovation!

We need to go from a perception of poli-trick-ians to genuine representatives and leaders of the people for the people. ;-)

(Source Photo: Andy Blumenthal)
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January 21, 2015

Breaking Protocol?

Puzzling that the Israel's Prime Minister (our Major Strategic Ally) is accused of "Breaking Protocol."

And how?


By accepting an invitation from the Congress of the United States of America to speak the truth about the dangers of a nuclear armed Iran, who is a designated State Sponsor of Terrorism.


Still trying to figure out under what protocol:


- Netanyahu was ushered into the White House through the back door.


- Netanyahu was snubbed for dinner while visiting at the White House.


- The Defense Minister of Israel was denied an audience at the White House. 


- Ammunition was withheld from Israel, while under fire, during the Gaza War with Hamas, a designated terrorist organization. 

- Sanctions are considered against Israel for building homes in Jerusalem the Capital of Israel, while sanctions are lifted against Iran as they build nuclear weapons to annihilate Israel and threaten America, "The Great Satan."

- Senior Administration official calls Netanyahu a Chickenshit.


Finally, and most upsettingly, the President travels all over the World and Middle East, but doesn't visit The Holy Land


I don't get it, do you? 


(Source Photo: here with attribution to gregpoo)
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January 16, 2015

Where Did I Put That Action Memo?

Lots of people desks seem to look like this.

(Not me though...compulsive neat freak and learned from IBM's "clean desk policy" early on in my career.)


In analyzing our fight against Islamic jihadists and terrorists, Daniel Henninger in the Wall Street Journal writes: 


"In all the photos published of al Qaeda, Islamic State or any other terror groups, have you ever seen them sitting at desks?"


Henninger points out the root of "Bureaucracy" is the French word "Bureau," which mean desk.


Hence, we in the West are stuck behind our desks, while the terrorists are actively working to destroy our freedom and way of life--smashing down doors and wielding AK47s and suicide vests!


We've got to stop hiding behind our piled-high desks, analysis-paralysis position papers, endless meetings, and political bickering, and actually do something concrete, meaningful, and strong--to not only deter, but destroy the enemy!


Fear of making a decision or nonsense claims that your still searching for that action memo is something that should get you uprooted from your messy desk with a boot up your a*s!


Wake up, wake up, wake up--enough ho hum, we need some leadership that is bold, patriotic, and heroic to protect what we value so dear.


Don't you think it's time to win this war for real?


(Source Photo: here with attribution to Shawn de Raaf)

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November 8, 2014

Living In Fuzzyland

There was a very good piece in the New York Times by Steven Kurutz called "The 'Kind of' 'Sort of' Era".

The point of which you can, kind of, figure out.

We sort of come across as if we don't know what we are talking about.

It drives us crazy when our kids seem to constantly use that sort of language. 

We tell them to cut it out, but they, kind of, don't listen.

So now the contagion has spread and adults (many of which are in powerful positions) have adapted this tentative language, and sort of feel better using it. 

Why?

Because either they really often dunno what the heck they are talking about or just want to score political points, and so it kind of makes sense.

What? you say--all the "Geenius" pundits, researchers, academics, government officials, big company bosses kind of don't know? 

Ah yeah--we often discuss ad nauseam, throw in a few numbers or spurious "facts" and then sort of just make our best "guesstimate."

Usually, it's kind of like our gut, intuition, whims, politics, or personal agendas drive our approach or decisions as much as anything else.

This is reflected in what is often sort of wishy-washy deliberations and back and forth "decision-making."

Most of the time the answers are obvious....

- Disease Management: Make an ebola quarantine. SAFEGUARD AMERICAN LIVES.

- Terrorism: Put "boots on the ground." INEVITABLE.

- National Security: Cut a bad deal with longtime enemies building dangerous weapons of mass destruction. RIDICULOUS.

- Economy: Balance the budget for our children.  BEFORE IT'S TOO LATE.

The list goes on and on...

Kurutz is right--we are uncertain about what we are saying and doing, and this is reflected in our "hedge-speak" and our one-foot-in tactics, getting us sort of nowhere as a country. 

I for one am fed up with all this kind of/sort of stuff, and think we need to take a stand, speak the truth, make important decisions, and move forward from fuzzyland where we are now all living. ;-)

(Source Photo: Andy Blumenthal)
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October 27, 2014

Be Relevant, Live!

"Hello Irrelevant. My name is Andy."

The photo above was taken today near a prominent university in Washington, D.C. 

When our youngsters in the Capital of the United States--the holders of future creativity and energy are feeling irrelevant--we as a country are in serious trouble. 

Yet, don't we all feel irrelevant at times?

We see and hear so much that is somehow wrong in the world and feel powerless to stop it, change it, or do anything about it that really makes a difference. 

Everyday we are witness to people's personal misdeeds that should never be done, let alone contempalted; large, medium, and even smaller organizations doing the wrong thing for profit or power; and governments making decisions for political reasons and not common sense reasons or for the good of the people. 

And how do we feel in all this -- relevant or irrelevant? 

Can we as people endowed with G-d's lifeforce and heavenly spirit, formulate a position that touches people's hearts and minds to do the right thing for the right reasons--and can we speak it articulately enough, loud enough, convincingly enough to make a genuine difference?

Just as a single example in today's Wall Street Journal, an editorial about Yucca Mountain, the place designated for nuclear waste disposal--that is supposed to meet safety requirements for the next "million years" (I think most of us would be happy if we achieve even half that estimate)--and has already cost us 30 years of study and $15 billion, but yet continues to remain stuck in a politcial quagmire--why?

I beleive we can all think of numerous health, safey, and wellbeing issues affecting us, our families, communities, and this country that are are in a similar state of paralysis and dysfunction. 

Why can't we move forward--is there no one relevant out there anymore?

We can't afford to let ourselves sink into feelings of despair, inadequancy, or irrelevancy to the great tasks at hand--whether from things like Ebola, ISIS, or financial meltdown. 

We must find our inner voices, our moral rectitude, and our courage to speak truth to power, to stand firm for right against wrong.

It's understable to feel irrelevant, but it's not sustainable to show it. ;-) 

(Source Photo: Andy Blumenthal)
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October 9, 2014

The Light Of Heaven

What a gorgeous sky is South Florida.

The wondrous sun shining through the beautiful clouds floating overhead.

May the light be a healing light and may the power of the L-rd above reign over us in mercy.

From ebola and other illnesses to a sick economy, gruesome terrorism, and general inaction all around, we need G-d more than ever to show us the way.

(Source Photo: Andy Blumenthal)
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September 27, 2014

Mars On A Dime

So no one can seem to believe that India made it into orbit around Mars for just $74M.  

According to the Wall Street Journal that compares with $671M that it cost NASA (which arrived just 3 days earlier than India's) and the European Space Agency's mission that cost $386M in 2003,

But aside from the Indian's being able to achieve a Mars mission at a tenth the cost of what we did, BBC reported that they also did it $26M cheaper than even the cost of the science fiction movie Gravity with Sandra Bullock about the International Space Station. 

While we clearly go the extra mile and are able to do great things--why does it always cost us so much to get there?

Perhaps, you can say that we are somehow more diligent or careful in our work (i.e. putting a premium on safety) or that it's just the higher cost of labor in this country or that we are early innovators and incur the costs of research and development that others than leverage. 

However, even though we are considered a very wealthy nation, it is fair to ask whether we are managing our wealth with discretion and an eye to the future or do we just take it for granted and are wasteful with it?

With a $3.9 trillion federal government budget (note, this is a full 21% of the entire U.S. economy/GDP), we are talking about some serious money, and we should be getting the most for it.

Unfortunately, the gravy train extends from certain "Beltway Bandit" contractors--e.g. remember the $640 toilet seats, $7,600 coffee makers, and $436 hammers uncovered by the Project on Government Oversight--and apparently all the way to mission Mars. ;-)

(Source Photo: Andy Blumenthal)
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August 16, 2014

Vote to Have A Say

People vote to get representation in political office for what they believe or want. 

- Gun Rights
- Abortion Rights
- Civil Rights
- Social Entitlements
- International Engagement
- Strong Defense
- Low Taxes 
- Etc. Etc. Etc.

But now, cities like Los Angeles that are looking to boost voter turnout want to offer cash prizes

The cash prize "might include a prize as high as $50,000."

Nice (not!)--head to the polls like you do to buy a Powerball ticket. 

Votes, like love, is not something that should be bought.

For those fortunate enough to live in a free country, voting is a special right where everyone can have a say and influence the world around them. 

Instead of focusing on handing out rides or money to go and vote, maybe instead we should create awareness of what a great opportunity it is to live in a  democracy and be able to chart our own course rather than live like so many around the globe under the rule of dictators and tyrants.

Voting is a great privilege for those who care to stand up and make a difference by going to the polls, voting is not an ATM machine. ;-)

(Source Photo: Andy Blumenthal)
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July 22, 2014

Time To Get Up

This person is sitting on a stool and waiting for the Metro.

The quiet and complacency of this person just sitting there was a stark contrast to the big train coming down the tracks.

I wondered if this is not a sign of our times where the world is moving large and fast in turmoil:

- With big airliners with hundreds of passengers being shot of the sky
- Thouands of rockets and dozens of murder tunnels aimed at cities full of civilians by terrorists hiding in hospitals, mosques, and playgrounds
- Six year old girls raped by their roller-skating instructors
- Women being stoned to death for alleged adultery. 

...but where we are sitting here quietly and contemplatively as the big train rolls over any vistages of moral decency left in humankind.

(Source Photo: Andy Blumenthal)
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July 8, 2014

Upside Down in D.C.

So coming downtown this week in D.C., I see this quite unhelpful posted sign. 

If you can read upside down, while rushing down a busy street with a million and one things on your mind for the day, it says, "Sidewalk Closed. Use Other Side."

Of course, the people flowing speedily down the streets in the morning, were still walking on this sidewalk, despite the construction and potential dangers. 

But in a way this reminds me of a bigger question here--is this really a sign of the times?

Today, I read in the Wall Street Journal about continued problems with Healthcare.gov--no, not related to the crashing websites, exemptions and delays, parts being overturned (such as with the contraception mandate), low enrollment (particularly after accounting for over 5 million people that lost their coverage with the new law and in effect had to sign up), but now in terms of thousands of people who signed up not getting their benefits due to continued problems with the enrollment system.

This is not just an issue for this party or that, but rather matters of government that we as a unified nation must tackle togther to grow our capabilities and competitiveness econically, militarily, and socially. 

Are the signs pointing us in the right direction and what streets should we be going down as a nation in order to succeed? 

(Source Photo: Andy Blumenthal)
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June 11, 2014

Govgeddon Is Not An Option

Interesting article in the Wall Street Journal about how the Federal government is falling to attract young people. 

"Employees under the age of 30 hit an eight-year low of 7% in 2013...[while back in 1975, more than 20% of the federal workforce was under 30."

Conversely, 45% of the federal workforce is older than 50.

Moreover by September 2016, a quarter of the all federal employees will be eligible to retire--that's the retirement wave we've been hearing about for years, but never seems to really come (because of the economy). 

Without "a pipeline of young talent, the government risks falling behind in an increasingly digital world."

It's not the older people can't learn the technology, but rather they aren't digital natives as those born in the later part of the 20th century.

To see just a glimpse of the digital divide, you need to go no further than when many of these folks snicker at us for even just sending emails--something so uncouth to the younger crowd.

With years of salary freezes, no awards, benefit cuts especially for new hires, and shutdowns, the federal government which used to be "an employee of choice," is "now an employee of last resort."

Further, "the reputation for bureaucracy and hierarchy is driving away many workers." People want to be productive and get things done, not spin their wheels. 

Yet, the government offers so many exciting jobs performing critical missions in everything from national security, diplomacy, law enforcement, and so much more, it is ironic that we cannot attract young people, who are often the most idealist. 

Diversity in the federal workforce means that people under 30 are not a rarity!

Everyone--no matter what age, sex, race, religion, and so on--provides an important contribution, so that the sum of the parts is greater than whole. 

We need people to clearly feel the honor in public service, to see the importance of the missions performed, and to be treated like valued workers and not political pawns in partisan showdowns and Washington shutdowns. 

Let's actively recruit with an attractive smorgasbord of enhanced salary and benefits, especially in critical fields like cyber security, information technology, biotechnology, aerospace engineering, and more.

It's time for the federal government to become attractive for young (and older) workers again, and not apologetic for providing important jobs in service of the nation. 

The federal government needs to compete for the best and brightest and not resign itself to second-tier, ever. 

Our young people are an important pipeline for fresh ideas and cutting-edge skills, and we need them to prevent a govgeddon where we can't perform or compete with the skills and diversity of workforce that we must have. ;-)

(Source Photo: Andy Blumenthal)
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May 20, 2014

Winning Respect Of The People

Please see my new article here in Public CIO Magazine on how we can learn from the technology industry to improve our nation's government. 

"We can solve technological problems beyond our forefathers' wildest dreams, but we're challenged to break political gridlock. compromise, make difficult decisions, and forge a balanced, reasoned path forward."

Hope you enjoy!

Andy

(Source Photo: the talented Michelle Blumenthal)
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April 5, 2014

Archaic Federal Hiring Practices

So the Federal government has some archaic hiring practices.

Some common critiques of the system:

- While gone are the dreaded KSAs (knowledge, Skills, and ability essays), in it's place are what many could consider meaningless multiple choice questions that enable applicants to game the system and answer what they think or know is the right answer just to get the highest points. 

- Also, there is always the potential (however infrequently) that there is a favorite candidate of someone or someone who knows someone, but knowing doesn't necessarily mean best qualified, but rather well-networked or connected. 

To be fair, there are protections in the hiring system to include an oath of truthfulness on the application as well as security clearances which are used to help ensure accuracy. Additionally, there are the Merit System Principles that prohibit favoritism and nepotism of any sort.

However, when it comes to hiring, what you can't really do in the government is just plain and simple see and recognize talent and bring someone on board. 

Anyway, this came to mind today, when we ran again into this amazing lady at Starbucks. She works there right out of college. 

She's a barista and has the most amazing customer service skills I've seen in 25 years of professional experience. 

She remembers us every time we come in and recalls what we talked about on our last visit. She regularly asks about things like my kids talking their SATs, visiting colleges, and more. 

But she doesn't just do this with me, but with all her customers.  

She has a big welcoming hello, and smile for all of them, and doesn't just take their orders, but engages them as human beings. 

I tell you this young lady would be terrific as a customer service representative in my IT shop or any other...and if I were in the private sector or had my own company, yes, I'd conduct a more thorough interview and background on her, but then I'd probably shake hands on the spot and offer her a job. 

I can see her interacting with my customers, capturing their requirements, problem-solving, as well as routine troubleshooting through engagement with the customer and the subject matter experts.  

Why?

Because she is a natural with people and intuitively understands how to work with them, engage, and establish trust and good service ethos. 

However, if she applied on USAJOBS in the current system of hiring, I think she'd never make "the cert" (the list of qualified applicants that gets referred to the hiring manager), because she's currently working in a coffee shop. 

Something is wrong that we can't easily bring in young or old, talented people from the private sector or out of school, and grow them into federal service, even if they don't have the perfect checklist answers. 

Unfortunately, this is a problem in many bureaucratic-driven organizations, where if it's not checklist-driven, then it's usually not at all. ;-)

(Source Photo: Andy Blumenthal)
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February 24, 2014

Google Fiber 4 The Nation's Capital

How About Google Fiber for Washington, D.C.? 

- Lead, by example, the rest of the nation forward.


- Speed up the functioning of the government.


- Helpful for Emergency Management


- The Patriotic thing to do! ;-)


All Opinions my own. 


(Source Photo: here with attribution to Cameron Yee, & no idea why it's in Spanish, but I like it!)

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January 18, 2014

What Would MLK Say?

Bloomberg BusinessWeek writes about how Congress orders NASA to complete a testing tower for rocket engines at Stennis Space Center that is no longer needed, since the rockets themselves were cancelled. 

The price tag of this tower is $350M!

But not to worry because NASA caught in this muddle says they will maintain the tower in case it's needed in the future at a cost of just $840,000 more a year. 

Why does this happen?

Pork barrel politics, where the the Congressmen and -women (in this case of Mississippi) don't want to lose out on the federal spending, so they make deals whereby they get what they want and others what they want for their home states--even if the taxpayers end up getting little to nothing. 

Peggy Noonan writes in the Wall Street Journal that while public servants are "expected to be less selfish than the average Joe...they are [actually] the locus of selfishness."

She writes, "there isn't a staffer on the Hill who won't tell you 90% of members are driven by their own needs, wants, and interests, not America's."

Essentially what Noonan describes is a broken political system, where we elect individuals as politicians to represent us, but they take our vote of confidence and their elected office platform and instead use it to vote either for what they think should be done--not what their constituents think or want--or they work the system in order to make themselves look good and line up votes for their next run at office. 

Either way, we don't get representation of the people, for the people, with big picture strategic decisions for the future of the nation, but rather we get narrow thinking and voting driven by self-centered thinking of what's in it for me (WIIFM). 

Freedom is not free, especially when we make bad decisions to fund testing towers that are no longer needed or bridges to nowhere. 

How we fix this is by having politicians with a genuine vision of where we need to go, anchored in the thinking of the people they represent and a foundation of integrity.

The leader can create a shared vision by explaining why, what, and how and building a genuine consensus around it. 

Selfishness is not an inherent trait of politics--it can be replaced by selflessness when the greater good of the nation is placed above any one "I"--whether that be a person, party, state, or special interest. 

(Source Photo: here)
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January 4, 2014

10 Ways To Improve Federal Technology

While it's good to improve government services through advances in information technology, we also need to do better with what we have, which is our own valuable IT human capital. 

In the Wall Street Journal today, the "health-site woes" are spurring a push for changes to federal technology, including the possibility of a "federal unit dedicated to big tech projects." 

Whether or not we carve our a separate big tech project unit, we can do so much to improve success in all our agencies by valuing our people and motivating them to succeed.

As democracy and capitalism have taught us, we need people to be free to innovate and reward them appropriately.

While the grass may look greener in Silicon Valley, our challenge is to utilize all our resources in whatever part of the country they reside, whether they be government or private sector workers.

Ultimately, like most things, this is a human challenge, and not just a technology issue. 

Hence, I developed the above comic strip to demonstrate 10 Ways to Improve Federal Technology, so we can all succeed together. ;-)

(Source Cartoon [click here to enlarge]: Andy Blumenthal)
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December 18, 2013

Nation's Homeless Capital

I took this photo yesterday of a homeless person completey huddled under a makeshift blanket "shelter"and tucked into a corner on the freezing streets of Washington. D.C.  

The person is in front of Starbucks, and they seem to have been provided some hot coffee to help-- a nice thing by the coffee chain. 

It has been particularly freezing this last week and seeing the number of homeless people suffering is unbelievable. 

Just being out for a few minutes bundled up in layers, I was still cold, so I can hardly imagine what it is like to be out on the streets, living like this for prolonged, indefinite, periods of time. 

When you see others' suffering in such a pronounced way, it is hard to take life's often silly daily problems as seriously, and we shouldn't.

When I juxatopse this scene, multipled thousands or perhaps millions of times over across the nation, it is also hard to understand a nation such as ours with $17.2 trillion dollars in debt.

Where the heck did all that money go? 

(Source Photo: Andy Blumenthal)
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December 13, 2013

Imprisoned and Reeducated

China always seems like such a beautiful and mystical land to me. 

The innate beauty of this huge, yet sort of remote country, a homogenous people who have a raw brilliance yet type of innocence about them, and the ancient practices of natural medicine and martial arts, and a meditative demonstration of inner tranquility. 


In contrast to this image, I have read about forced labor and tough punishment on people in various Asian countries, with a poignant focus on the North Korean camps with untold horrors. But recently, there seems to be more information being shared about forced labor camps in China as well. 


First, I read about the notion by China's ruling elite that the individual is nothing, and the State is everything. Therefore, the sacrifice of one or tens of millions of individuals for the sake of the greater country and those in power is acceptable, perhaps even desirable. This aligns with an extreme of utilitarianism--the greatest good for the greatest number, but irregardless of the effects on the individual. 


This is very different than Western Countries, which have a tremendous value that is put on each individual--their voices and opinions, their rights and freedoms, and the protection and safeguarding of each person's life, liberty, and pursuit of happiness. There is emphasis on the individual and the social contract that exists between them and their government. In this system, the whole (State) is greater because of the sum of it's parts (of individuals), not in spite of it. 


Last Friday, I read about the consequences of these differences in political philosophy in an article in the Washington Post about the grim conditions in Chinese labor and reeducation camps. 


What struck me the most was the opening of the article that described one of the Chinese reeducation camps.


"For the first weeks, Shen Yongmei was told to sit on a rough plastic stool from 6 a.m. to 8. p.m., her back absolutely straight, her hands on her knees, and stare in silence at three sentences painted on a wall.  


- What is this place?

- Why are you here?
- What attitude are you going to employee in order to comply with the police?"

The 55-year old women was told to contemplate on these and any slackening could result in a beating. 


After this, the women went through months of "reeducation through labor"--screwing on the plastic plugs on ballpoint pens--a quota of 12,000 a day. 


All this to wash clean her "disobedient thoughts"!


In Judaism, there is a teaching that we don't really get punished for thoughts, but for actions. A person can't fully control where their thoughts stray, although we can take steps to control our wondering eyes, mischievous speech, gluttonous eating, and so on. 


Similarly, in America, we are not punished for having a bad thought, but for committing a criminal act. 


Yet, in China just being suspected of harboring disobedient thoughts can get you (and your family) into a whole lot of trouble and necessitate your rehabilitation through coercion. 


For the last week, I have not been able to stop thinking about the image of the lady on the stool for 14-hours a day starting at those three questions in order to reform her. 


Treating people like misbehaving children who are put in a quiet corner of the classroom for a short time and told to think about what they did and when they are ready, they can come back and join the rest of the class. 


But these are not misbehaving, they are not children, they are not in a classroom, and it is not contemplative for a short time, but punitive and threatening of much worse to come if they don't comply. 


There are so many horrors out there that can be inflicted on human beings--not even for doing something wrong and violent, but for simply not agreeing with those in power. 


Of course the state is important. But perhaps it is not a state, but a prison, if the people are forced to consent both in body and mind?


I would suggest that we can learn from the Chinese that a hedonistic, near-constant focus on the "I" and immediate gratification does not achieve long-term, well being for the "us". And that there is an important place for individual self-sacrifice for the greater good.


This reminds me of the Jewish saying from Ethics of Our Fathers, where Hillel says that "If I am not for myself, who will be for me? And if I am only for myself what am I?"


Perhaps, a balance of looking after oneself and giving generously to others and the Nation can provide for both personal growth and satisfaction as well as a higher, long-term, purpose for the survival and advancement of the collective. 


My belief: Education and not reeducation is the answer. Good jobs with fair pay and benefits and not labor camps is the answer. Self-determination and sacrifice and not State protectionism is the answer. 


(Source Photo: Andy Blumenthal)
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October 23, 2013

Healthcare.gov - Yes, Yes, and Yes


Healthcare.gov was rolled out on October 1. 

Since then there has been lots of bashing of the site and finger-pointing between government overseers and contractors executing it. 

Some have called for improvements down the line through further reform of government IT.

Others have called for retribution by asking for the resignation of the HHS Secretary Sebelius. 

Publication after publication has pointed blame at everything from/to:

- A labyrinth government procurement process

- Not regularly using IT best practices like shared services, open source, cloud computing, and more

- An extremely large and complex system rollout with changing requirements

And the answer is yes, yes, and yes. 

Government procurement is complex and a highly legislated functional area where government program managers are guided to hiring small, disadvantaged, or "best value"  contract support through an often drawn-out process meant to invoke fairness and opportunity, while the private sector can hire the gold standard of who and what they want, when they want, period. 

Government IT is really a partnership of public and private sector folks that I would image numbers well in the hundreds of thousands and includes brand name companies from the esteemed defense and aerospace industries to small innovators and entrepreneurs as well as a significant number of savvy government IT personnel. Having worked in both public and private sector, I can tell you this is true--and that the notion of the government worker with the feet up and snoozing is far from the masses of truth of hardworking people, who care about their important mission serving the public. That being said, best practices in IT and elsewhere are evolving and government is not always the quickest to adopt these. Typically, it is not bleeding edge when it comes to safety and security of the public, but more like followers--sometimes fast, but more often with some kicking and screaming as there is seemingly near-constant change, particularly with swirling political winds and shifting landscapes, agendas, lobbyists, and stakeholders wanting everything and the opposite. 

Government rollout for Healthcare.gov was obviously large and complex--it "involves 47 different statutory provisions and extensive coordination," and impacted systems from numerous federal agencies as well as 36 state governments using the services. While rollouts from private sector companies can also be significant and even global, there is often a surgical focus that goes on to get the job done. In other words, companies choose to be in one or another business (or multiple businesses) as they want or to spin off or otherwise dislodge from businesses they no longer deem profitable or strategic.  In the government, we frequently add new mission requirements (such as the provision of universal healthcare in this case), but hardly ever take away or scale back on services. People want more from the government (entitlements, R&D, secure borders, national security, safe food and water, emergency response, and more), even if they may not want to pay for it and seek the proverbial "smaller government" through less interference and regulation. 

Is government IT a walk in the park, believe me after having been in both the public and private sectors that it is not--and the bashing of "cushy," federal jobs is a misnomer in so many ways. Are there people that take advantage of a "good, secure, government job" with benefits--of course there are some, but I think those in the private sector can look in the offices and cubes next to them and find quite a number of their colleagues that would fit that type of stereotype as well.

We can learn a lot from the private sector in terms of best practices, and it is great when people rotate from the private sector to government and vice versa to cross-pollinate ideas, processes, and practices, but the two sectors are quite different in mission, (often size and complexity), constituents, politics, and law--and not everything is a slam dunk from one to the other. However, there are very smart and competent people as well as those who can do better in both--and you fool yourself perhaps in your elitism if you think this is not the case. 

Are mistakes made in government IT--definitely yes. Should there be accountability to go with the responsibility--absolutely yes. Will we learn from our mistakes and do better in the future--the answer must be yes. ;-)
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