Showing posts with label Recognition. Show all posts
Showing posts with label Recognition. Show all posts

August 31, 2020

Just Call It By My Name

People often give money for "charity" but then force the institutions to call the buildings or parts thereof by their donor's names.

It a matter of Quid Pro Quo!

Just a few examples of naming after people:

Carnegie Hall

Rockefeller Center

Whitney Museum

If you call it by their names, then they feel like they are somebody!

Even the rich and mighty people know they are going to die, but they want to be remembered long after.

Everyone should say their names!

But honestly, it's not only completely egotistical, but also idolatrous.

The wealth that G-d grants us is for us to live and do good in the world--not to glorify ourselves.

Having your name on a building, museum, hospital, university or stadium doesn't demonstrate you're charitableness as much as your narcissism and desire for some sort of immortality.

However, there is only one G-d and it's by Him that we should give honor, credit, and thanks!

Giving charity is what you do because you can and it's the right thing to help others, especially when you have an overabundance.

Donating to put your name in lights and on people's tongues is nothing but self worship.

All building should be stripped of the names of these people.

Recognize and raise up G-d.  Man is just his servant.  ;-)

(Credit Photo: Andy Blumenthal)
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December 6, 2018

An Alarm Clock - My Gag Gift

So we had our holiday party today, and guess what I got?

Yes, a Sharp Twin Bell Alarm Clock!

Of course, with each gag gift came a mini-speech by some of the managers as why they choose this gift for you.

So of course, I am consistently the first one in every morning and the person who opens up for everyone else--reliable, dependable, and hard-working Andy! :-)

Some of my other colleagues got a hula hoop, a toy toolkit, a mini teapot, a little school bus, coffee mugs with funny sayings, a rock and roll trophy, mini boxing gloves, stuffed pillows with smileys, and more. 

Each came with its own unique story.

Pizza, beer, and bowling were part of the festivities. 

It's nice when people appreciate each other and can have some fun. 

Thanks for the holiday party and the alarm clock.  ;-)

(Source Photo: Andy Blumenthal)
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August 2, 2018

Feeding Frenzy

A colleague told me something really great. 

Once a month she helps others in the office that are less fortunate. 

She told me that the cleaning people have various disabilities, and they are underappreciated for the difficult work they do. 

So once a month she treats them for breakfast!

As I got on the elevator with her, some of the cleaning people were calling to her in a frenzy asking when they were doing the next one. 

She told them the date, and they seemed so happy and valued. 

I thought to myself, WOW!--what an amazing gesture of compassion, kindness, and charity for others.  

It's not necessarily the money itself, but rather making a habit out of doing something good for others. 

I imagined G-d looking down from Heaven at this lady and that she would never be hungry because she makes sure to feed breakfast and gratitude to others. ;-)

(Source Photo: Andy Blumenthal)
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June 12, 2018

Getting To Know You

So we recently took on a new function at work.

With that came a new group of employees.

Today, we had a wonderful breakfast as a meet and greet for everyone to get to know each other.

There was a tremendous spread of food laid out everything from bagels and smear, granola and yogurt, free fruit and vegetable salad, donut and muffins, and more.

There was enough food to feed a small army.

Aside from the group joining us, we had people come from other departments that support the process they are involved in--so folks from finance, legal, and even the front office.

The new lead assigned for the group that came over even gave out envelopes to thank their new team and 2 big boxes of gourmet coffee for them to share.

How nice this all was done and the investment that was made to bring the new team on board was really amazing to me.

I saw all the goodwill that was being built up from this event and the niceties put into it to recognize the people and make everyone comfortable together as a team.

I learned that an investment upfront like this in people and function can have tremendous benefits downstream in building a team and performing services that everyone can be proud of who is apart of this.

Invest not only in things, but also most importantly in people and relationships! ;-)

(Source Photo: Andy Blumenthal)
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April 7, 2018

It Rises To The Top

So one of my friends who is dealing with some bad people in his work told me about his situation using a very interesting descriptive phrase:
"Cream may float to the top, but other things float too!"

Ah yes, in many cases the best ("the cream") climbs/rises to the top of the corporate ladder and extraordinary people are recognized with positions of leadership and influence to progress things. 

But in other cases, some really bad people (i.e. the sh*t) floats to the top based on lies and baloney promises and payback, malevolent power grabs, undermining of the competition, cronyism, or plain old corruption in the leadership suite. 

Yes, both the cream and the crap float to the top.

It is important to recognize who is who, and what is what. 

Not everyone who occupies the corner office belongs there. 

In some cases, they should never even be allowed in the building. 

In the end, you gotta believe that the stars shine, and the sh*t stinks and that's how you know who is at the top when. ;-)

(Source Photo: Andy Blumenthal)
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April 2, 2018

The Heart and Soul Of The Matter

So I had a beautiful conversation with an older gentleman who works in a menial job for minimum wage for most of his life. 

But this person was shinning and smiling ear-to-ear. 

What happened, he got offered a job to work in a lovely school as their cook. 

He's been doing this as a special treat for the students once a year, and they decided to bring him on to do this full time. 

He pulled out his phone and proudly showed me a picture of himself in the classroom surrounded by all the children.  He was in an orange sweater and stood out in the middle of all of them and with a smile that lit up the entire room. 

He told me how the children thought of him as a celebrity chef and the teacher even organized autographs by him for the children.

His whole life, he questioned his worth, and now he felt recognized, appreciated, and loved. 

I told him that I thought he was indeed quite a special person. 

He said to me, you may have a talent or be special, but you have to recognize it--and he repeated aloud again at least three times emphasizing more and more on RECOGNIZE it. 

Surely, after so many years, only now was he being recognized and more so, recognizing it himself. 

Apparently, someone who worked in the school was also a renown food critic, and she had nothing but praises to sing of him. 

Talking with him, I felt my eyes being opened. 

Everyone can do good with their lives and have worth. 

We have to recognize it in ourselves. 

We need to just be given an opportunity to show it and share it. 

It doesn't matter what you are or earn.

It matters where your heart is.

For many, they earn gazillions, but their heart is a heart of stone. 

For others, they may earn minimum wage, but their heart is a heart of gold. 

It's not the money, it's not the power, it's not the prestige...it's the heart and soul of the matter. ;-)

(Source Photo: Andy Blumenthal)
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March 29, 2018

Light Drives Out Darkness

In the words of the great Martin Luther King, Jr.:
"Darkness can't drive out darkness.
Only Light can do that."
There is so much darkness in certain people. 

So full of hate, violence, and corruption. 

They use and abuse others for their selfish aims. 

Only faith and giving can drive out selfishness!

The other day at work, I briefly stopped over to help a colleague with something (I thought it was pretty minor, honestly). 

The next thing I know, another colleague who observed me, leaves--literally--a gold star on my desk. 

I had to laugh to myself--isn't this what we do with kids. 

And then I thought to myself--Wow! People at any age can be recognized for just being decent human beings with one another.

Rather than just recognize the latest work accomplishments, isn't it truly something to recognize helping others. 

Being good people is the essence of what life is all about. 

I'm glad that there are still people in the world that know this. ;-)

(Source Photo: Andy Blumenthal)
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December 6, 2017

Mazel Tov On Jerusalem

Today, Jerusalem has been recognized as the capital of Israel--Mazel tov!

- 70 years after President Truman instructed the State Department to support the U.N. partition plan.

- 50 years since the Six Day War in which Jerusalem was reunified.

- 22 years after the Jerusalem Embassy Act was passed for relocating the U.S. Embassy to the capital, Jerusalem.

Everyone has been patient and waited a long time for this.

As President Trump stated, we are recognizing the reality, the obvious, and "it is the right thing to do!"

Yes, Israel is a sovereign nation with the right to determine their own capital as every nation does. 

And Jerusalem is that capital today as it has been historically from the times of the Bible. 

We are blessed to be witnessing in our time the miraculous fulfillment of G-d's promise for the quintessential return of the Israelites to the Promised Land, and toward the ultimate redemption.

From the ashes of the Holocaust, G-d has resurrected and brought us alive again.

Many that I have spoken with today express genuine fear about the ramifications of this announcement of recognition. 

But as President Trump displayed today, we must all go forward together courageously and in celebration. 

The State of Israel is blooming from its agricultural fields to the incredible medical and technological innovations that are helping people throughout the world.

We must never forget that it is only with G-d's blessing and under his watchful eye.

May we all pray for peace and security, and let their not be war or terrorism anymore! ;-)

(Source Photo: Andy Blumenthal via WhiteHouse.gov)
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August 7, 2016

Playing The Work Game Can End In More Ways Than One


This game takes working to a whole new level of absurdity. 

It's called "Don't Get Fired!

And it's by a 29-year old South Korean programmer who found a way to vent his own frustration with the crazy working world by making it into a mobile game. 

The goal is to "rise through the ranks of a nameless corporation by performing an endless string of mind-numbing tasks, while avoiding  a long list of fireable offenses."

I did a screenshot here after I passed the interview and did the tasks that the various levels of management told me to by yelling at me with exclamation marks. 

The more exclamation marks means the more yelling and critical the tasks are from the seniors in the organization. 

Here the added stressor is everyone is in "fever mode," because the president is in town, so now you are getting work from everyone and have to manage all the competing priorities. 

See me, the intern in the lower right corner with the work piled up on my desk.

You have to tap furiously on each task to turn them green and eventually make them disappear as completed.

In the game, you basically "get fired again and again in a cycle of humiliation and false hope." 

There are no less than "29 ways to get fired, including opening a box of donuts that doesn't belong to you,...addressing colleagues with the wrong level of formality, or failing to laugh hard enough at the jokes of a company vice president."

One game player said, "sometimes you just have to laugh at the futility of life" or in this case I think he is referring to meaningless work tasks. 

Mind-numbing tasks and yelling in the office are not what decent work life is about.  

It's no wonder that doing meaningful work, being treated with dignity and respect, and having the opportunity to learn and grow are some of the most important aspects of a satisfying job.

Then why get fired, when instead you can get promoted. ;-)

(Source Photo: Andy Blumenthal)
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February 20, 2016

Who's Da Boss

At work, we all report to somebody--no matter high up the chain you go. 

IMHO, I think it's always important to remember though who the Big Boss is and He/She is the top of the food chain and is the one who really calls ALL the shots--and if you keep that in mind, you can show proper respect to your boss at work and follow their lead without falling on your sword in human antiauthoritarian revolt. 

Thus, in the earthly world, the boss in the corner office and on the high floor is the one who tells you what to do at work. 

Of course, the cardinal sin of management is be a micromanager--EVERYONE hates that and just wants to be told the goal but then let loose to get the job done--and not stood over and berated on how to do it and torn apart for everything they did [differently] "wrong" than perhaps their boss would've done it in their self-presumed all-knowing wisdom. 

Also, bosses who laud their boss status over their subordinates by telling and showing them how bossy boss with information and power, belittling them, they are--often these people are resented by the "plebeian workers" and as in the servitude of Egypt thousands of years ago, the Big Boss hears their prayers for justice and meets it out accordingly. 

The best bosses are human, humble, and admit mistakes, see people as children of G-d, have compassion, and treat their workers with due respect; genuinely listens to others, are inclusive, and values what each person brings to the table; says thank you and means it; looks for opportunities to recognize and reward people; and treat people as teammates and not indentured servants. 

Certainly, workers have a responsibility too--to give it their best and keep their commitments; to respect the "chain of command"; to tell it the way it is with some modicum of diplomacy and keep their bosses fully informed, to not demand the unreasonable or play games with the rules (that everyone at work lives under); and to generally be collegial and a team player 

One colleague on an interview told me that they were asked a really smart, tough question that put them on the spot, "Tell me about a time you had a disagreement with management?"

That could be a telling question or answer depending who's been naughty and nice at the office. ;-)

(Source Photo: Andy Blumenthal)
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June 23, 2015

Team, It's Not About You

This mug on teamwork was really funny.

Teamwork (noun):
1) A group of people doing what I say.
2) Work done that I can take credit for.

Of course, this really isn't teamwork, unless you consider it the "I Team." 

Yes, this is sort of sterotypical of bad bosses:
- They take the credit for the team's work when everything goes well.
- But they pass along the blame when something goes wrong. 

Has this ever happened to you?

It reminds me of another funny saying about how greedy, narcissistic people think:

"What mine is mine, and what's yours is mine."

In other words--mine, mine, and mine, why thank you!

The best bosses are humble and giving. They make sure everyone knows what the goals are and are working efficiently to achieve them. 

The credit goes to the indivudals and team who are working their butts off, and when appropriate, the boss will take the heat to help others save face and enable them to press forward with the mission. 

I remember one of my colleagues who is a supervisor and he was called out for doing a great job. Immediately he goes, "It's my team that make me look good." And knowing this person, that wasn't just talk or a show...he was completely sincere. 

That's leadership and an impressive human being--someone to emulate!

(Source Photo: Andy Blumenthal)
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May 12, 2015

Yeah, A Pat On The Back

Ah, this doodle says it all...

Some people deserve a pat on the back--truly great job, went the extra mile, great collaboration, communication, and results. 

Others deserve A PAT ON THE BACK (or a good kick in the behind)--nasty, dirty, selfish, do little, take a lot, backstabbers.

I only know people in the first category. ;-)

(Source Doodle: Linkedin)
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September 19, 2014

It's Friday

It's Friday.

You worked hard all week.

And you deserve a little break.

Relax, sit down, read a good book, be a bit of a pig (but not too much).

Enjoy...the weekend is starting. 

Also, thank G-d for helping you make it through.

(Source Photo: Andy Blumenthal)
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January 4, 2014

10 Ways To Improve Federal Technology

While it's good to improve government services through advances in information technology, we also need to do better with what we have, which is our own valuable IT human capital. 

In the Wall Street Journal today, the "health-site woes" are spurring a push for changes to federal technology, including the possibility of a "federal unit dedicated to big tech projects." 

Whether or not we carve our a separate big tech project unit, we can do so much to improve success in all our agencies by valuing our people and motivating them to succeed.

As democracy and capitalism have taught us, we need people to be free to innovate and reward them appropriately.

While the grass may look greener in Silicon Valley, our challenge is to utilize all our resources in whatever part of the country they reside, whether they be government or private sector workers.

Ultimately, like most things, this is a human challenge, and not just a technology issue. 

Hence, I developed the above comic strip to demonstrate 10 Ways to Improve Federal Technology, so we can all succeed together. ;-)

(Source Cartoon [click here to enlarge]: Andy Blumenthal)
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October 24, 2013

Performance and Transparency - 2gether 4ever

Really liked this performance measurement and transparency at Home Depot.

Here are their store performance measures prominently displayed.

Not a high-tech solution, but every measure has its place and metrics. 

- Looks at friendly customer service.

- Tracks speed of checkout.

- Measures accuracy of transactions.

This lines up well with the management adage that "you can't manage what you don't measure."

Some pointers:

- Identify, collaboratively, your key drivers of performance

- Determine whether/how you can measure them efficiently (i.e. qualitatively, quantitatively)

- Set realistic, stretch targets for the organization

- Communicate the goals and measures, 360 degrees

- Regularly capture the measures and make the metrics transparent

- Recognize and reward success and course correct when necessary

- Reevaluate measures and goals over time to ensure they are still relevant 

Wash, rinse, repeat for continuous improvement. ;-)

(Source Photo: Dannielle Blumenthal)
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October 7, 2013

Recognition Inspires

Thought this was really nice at Starbucks. 

A place to show respect and recognize your colleagues. 

How often to we take others for granted for what they do--oh, it's their job or as one boss used to say coldy and harshly that their employees' recognition is that they get a paycheck every 2 weeks!

But people are not machines--they have feeelings, they need to be motivated, inspired, and appreciated. 

And recognition doesn't just come from the chain of command, but from peers, customers, and other stakeholders. 

We can do a good deed simply be recognizing the hardwork that people make on our behalf, for the customer, or the organization more broadly. 

Taking people for granted is the easy way out.

But saying a genuine thank you and placing a card of recognition in the pocket of the posterboard or otherwise showing your appreciation with an award, a letter of gratitude, or telling people they "did good"--takes an extra effort, but one definitely worth it! ;-)

(Source Photo: Andy Blumenthal)
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September 20, 2013

The Nomination Effect

For some people they say that flattery gets you everywhere and it can be true.

Who doesn’t like to hear good things about themselves and their work?

It fills the WIIFM need in all of us (What’s In It For me)—by providing for recognition and seeming purpose. 

Some people know how to use this --how to take advantage of others by “cozying up to them” and telling them how wonderful they are.

As they say, “You can catch more flies with honey than with vinegar!”

This is one of the marketing techniques--not really ethical--being used by some “event planners” to lure people to their conferences, meetings, and events. 

They do this by not only showcasing the events great speakers, relevant and important topics, beautiful venue etc., but also by telling people they’ve been nominated for some prestigious award. 

And it’s hard to tell which are real and which are fake.

The Nomination Effect (my term) is when event planners tell multiple people that they have been nominated for an award simply as a way to get them to come to an event they otherwise would not necessarily attend.

This plays to the ego of some execs by saying “somebody nominated you”—but there are few or no specifics.

And because so many execs get beaten up all the time at work, it’s certainly great to hear something positive. Plus it could be an easy way for some to add a nice credential to their resumes. 

It’s all fine and good when it’s true and deserved for a job well done!

But some event planners misuse this to lure people to events and try to get a “30 minute call” with you to pick your brains for the event—what topics are hot, who are some good speakers, do you know any vendors that would like to sponsor it?

But when it's just an "in" with people who may never otherwise give them “the time of day,” because of the important work they do, their genuinely busy schedules, and frankly because they are people they just don’t even know.  

But the idea of The Nomination Effect is to tell execs that they can win an award at the event and how great they are so hopefully they will be putty in their hands and shell out money, time, and information to perhaps unreliable people.

Part of the scam is that the award winners aren’t announced until the event itself, so you must come—and pay first!

They tell the same line to the other nominees—maybe 5, 10, 25, 50 other people—or everyone they want to sign up—who knows.

This social phenomenon is enough to reel in many to pay for and attend events that may not be all that intellectually or socially enticing otherwise. 

Here are the things I look for:

- People that seem genuine and not like car salesmen.
- Those with an affiliation to a well-established organization in the field.
- Nominations for actual contributions or achievements, rather than vague undertakings.
- Something on LinkedIn and/or the web that shows credentials and successful events prior tied to advancing the field, and not just making money.

A well-deserved award for hard-working professionals is something for all of us to celebrate.

But that’s different than promotional events and false—yet flattering kudos to manipulate lots of busy people. ;-)

(Source Photo: here with attribution to PennStateNews)
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August 6, 2013

Teamwork, There Is No I

I really love this saying--"There is no I in Team."

A colleague said very astutely, "even though some try to put it in there!"

Teams work best, when everyone does their part and contributes, and no one makes it about their personal agendas, ambitions, and issues. 

A team implies a large degree of selflessness where we do what is best for the team and the mission we serve, and we don't get caught up in personal ego trips. 

When people place themselves above the team--and they try to impose that "I" right on in there, then rather than teamwork, we end up with rivalry and conflict.

From my experience, those who try to take the credit for themselves--typically end up exposed for who they really are and without the honor they chase.

But those who give recognition genuinely and generously to others are in turn respected for their contributions to the mission as well as to the team. 

Selflessly united as a team we can assuredly succeed, but selfishly divided as just a bunch of I's, we will most certainly fail. ;-)

(Source Graphic: Andy Blumenthal)
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December 18, 2011

Beyond the Four Seasons

For anyone who has ever stayed at the Four Seasons, you know it is an incredible hotel.
Customer service reins supreme and that's not just good business, it's good corporate values.
But reading about the Indian version of the Four Seasons called the Taj--it seems like they have taken customer service to a whole new level.
The Taj which has been operating for more than 100 years (opened in 1903) has 108 hotels in 12 countries, including of course India, but also Australia, South Africa, the United Kingdom, and even America (Boston, New York, and San Francisco).
Harvard Business Review (December 2011) describes not just the routine day-to-day service provided at the Taj, but rather how they behaved under one of the most trying events, a terrorist attack.
On November 26, 2008, there began a coordinated 10 attacks across India's largest city Mumbai than killed at least 159 and gravely wounded more than 200. The attack now referred to as 26/11 (i.e. 26th of November) included the luxury hotel, the Taj Mahal Palace and Tower (i.e. the Taj Mumbai).
The Taj Mumbai suffered at least 6 blasts and "stayed ablaze for two days and three nights" engulfing the beautiful domes and spires of this structure.
But while the hotel suffered significant damage resulting in months of rebuilding, the spirit of service by the workers at the Taj was tested to the extreme and thrived.
HBR describes how Taj staff, hearing the blasts and automatic weapons, safeguarded their guests during the attack going so far as "insisting that husbands and wives separate to reduce the risk to families, offering water and asking people if they needed anything,...[and] evacuating the guests first."
The Taj staff did not run out screaming--everyman and woman for themselves, but they not only stayed calm and helpful, but they actually put their guests lives above their own.
This is sort of reminiscent of the firefighters, police, and other emergency first responders on 9-11, who ran up the stairs on the burning World Trade Center to save people--but in this case at the Taj, these were not trained rescuers, they were hotel staff.
In another instance at the hotel, according to the article, hotel employees even "form[ed] a human cordon" around the guests.
This again sounds more like the Secret Service protecting the President of the United States, then waiters and waitresses serving guests.
This is not to say that culture is the driving factor here, for example just this December 9, ABC News reports on how a fire broke out in an Indian hospital and killed at least 89 residents, while the "staff flees" and 6 administrators are subsequently arrested.
So if national culture is not the difference in how organizations and its people treat customers--what is?
HBR explains that it's really a recipe for customer service and user-centricity.
Starting with a "values-driven recruitment system" where the hotel looks for employees with character traits such as respect for elders, cheerfulness, and neediness (this reminds me of a boss I had that used to say she likes to hire employees "who are hungry.").
The Taj follows up their recruitment with a commitment to training and mentoring and empowering employees fully to do whatever it takes to meet the needs of its customers at what it calls "moments of truth."
The values of the Taj go so far toward serving its customers, that they insist that employees actually put customer needs ahead of the company and this is reinforced with a recognition system for those who strive and act for making happy customers.
Is this user-centric orientation limited to just the Taj Mumbai?
Apparently not, when a Tsunami struck at 9:30 AM on December 26, 2004 and killed 185,000 people, the Taj on the Maldives Island affected "rushed to every room and escorted them [the guests] to high ground" and still managed to serve lunch to survivors by 1:00 PM.
Talking about setting the bar high for customer service--how can you beat that?
(Source Photo: here)

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May 15, 2011

Hooray For Motivation

Much has been written about the importance of meaning in driving a productive and motivated workforce.

Already in 1964, Frederick Herzberg's Motivation-Hygiene Theory differentiated work satisfiers (aka motivators) such as challenging work, achievement, and responsibility, from dis-satisfiers (aka hygiene factors) such as the absence of status, job security, adequate salary/benefits, and pleasant work conditions.

In other words, motivation is driven primarily by the underlying meaningful and the productive work, not by the context of the work such as the money and fringe benefits.

In that vein, Harvard Business Review in "A Spotlight on Productivity" in May 2011 describes how poor managers "unwittingly drain work of its meaning"--in essence destroying their employees motivation and their productivity.

1) Trivializing Your Workers Input--"managers may dismiss the importance of employees work or ideas." In a sense, this one is about marginalizing employees, their creativity, and their contributions and is extremely destructive to the employees and the organization.

2) Decoupling Employee Ownership From Their Work--"Frequent and abrupt reassignments often have this affect." Also, not assigning clear roles and responsibilities to projects can have this affect. Either way, if employees don't have ownership of their projects, then the productivity will suffer amidst the workplace chaos and lack of ultimate accountability for "your work."

3) The Big Black Hole--"Managers may send the message that the work employees are doing will never see the light of day." In other words, employees are just being forced to "spin their wheels" and their is truly no purpose to the "shelfware" they are producing.

4) Communication, Not--Managers "may neglect to inform employees about unexpected changes in a customers priorities" or a shift in organizational strategy due to changes in internal or external market drivers. When employees don't know that the landscape has shifted and moreover are not involved in the decision process, they may not know what has changed, why, or feel invested in it. Without adequate communication, you will actually be leaving your employees blind and your organization behind.

So while it is tempting to think that we can drive a great work force through pay, benefits and titles alone, the lesson is clear...these are not what ultimately attracts and retains a talented and productive work force.

The magic sauce is clear--help your work force to know and feel two things:

1) Their work--is ultimately useful and usable.

2) That they--are important and have a future of growth and challenge.

When they and their work mean something, they will get behind it and truly own it.

In short: mean something, do something.

To get this outcome, I believe managers have to:

1) Make the meaning explicit--Identify your customers, the services you are providing, and articulate why it is important to provide these.

2) Determine strengths and weaknesses of each employee and capitalize on their strengths, while at the same time coach, mentor, and train to the weaknesses.

3) When workers go "off track," be able to give them constructive feedback and suggestions for improvement without demeaning and demoralizing them.

4) Find the inner strength and self confidence not to be threatened by your employees actually doing a good job and being productive--that's ultimately what you've hired them for!

5) Recognize the importance of everyone's contributions--It is not a one-person show, and it takes a bigger boss to recognize that other people's contributions don't take away from their own.

6) Be a team and communicate, honestly and openly--information hoarding and being the smartest one in the room is an ego thing; the best leaders (such as Jack Welch) surround themselves with people that are smarter than them and information is something to be leveraged for the team's benefit, not weaponized by the individual.

There are more, but this is just a blog and not a book...so hopefully more to come on this topic.

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