Showing posts with label REI. Show all posts
Showing posts with label REI. Show all posts

June 25, 2019

Life = Growth

Thought this was an interesting photo at REI.

It says behind the cash registers:
People grow through experience if they meet life honestly and courageously. - Eleanor Roosevelt

The  background has this serene river flow--along with some obvious whitewater. 

But in front of it, the cash register area is hopping crazy and messy.

It's a contradiction--not unlike life itself which is full of it's own ups and downs that challenge us routinely. 

Life is where we get the experience that shapes us and strengthens us, as long as it does not break us.  

Life = Growth

Why else would we be here?

G-d is the best teacher. ;-)

(Source Photo: Andy Blumenthal)
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May 31, 2019

Tie Dye Hammock

Loved this tie dye hammock by Enonation (Eno) from Australia that I saw at REI. 

It's called "DoubleNest," so I guess that means it fits 2 people. 

So open, colorful, and inviting to rest and relax in. 

Sillily, the store only carries the hammock and not the stand...so good luck with that. 

Also REI clumsily filled this gorgeous hammock with Nalgene bottles--on sale 30% off!

Uh, if you make even the nicest stuff look like junk for storage, you're not gonna get the brand image you want. 

Anyway, the hammock was awesome!  ;-)

(Source Photo: Andy Blumenthal)
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July 23, 2017

REI Stupid Coupons

REI had a special online. 

You order $100 or more of stuff, and you get a $20 "member bonus" card. 

That sounded good, so I placed an order. 

So I get a message that I'll have the bonus card within 48 hours or I should check my spam folder. 

Not sure what should take 48 hours, but I end up getting the email with the $20 code the same day. 

Thinking I'd go and get something for the freebie, I head to the store today and find something perfectly for $20!

Wow--that's cool.

I wait on this long line with my wife...and we're checking out this new popcorn on the line called Halfpops, which looks like Half Poop, and what's the other half?  

After having lousy experiences with these B.S. coupons in the past, we are joking back and forth how there is less than a 50% chance that the coupon actually works today and we end up walking out with the product.

Sure enough, we get to the register and the cashier says, 

"Sorry. The coupon is not good for another 2 weeks!"

Bingo.  Well why they heck did you send me the coupon now and not make it good for another 2 weeks--why waste everyone's time here?

Also, what difference is it to REI to make me wait 2 weeks to use the member reward--I'm in the store now, so if they want to cross-sell me some stuff what difference does another couple of weeks make. 

You'd think the customer service at REI would say, "we apologize for the inconvenience" and process it now to make it a positive experience, but instead they actually told me to come back in 2 weeks and start all over AGAIN. 

Gee, thanks REI for the member bonus reward...you've really done so well with customer service for your members, NOT!  

I think REI is blinded by stupid policies and corporate bullsh*t so that they cannot take care of their customers and do what makes common sense. ;-)

(Source Photo: Andy Blumenthal)
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