Cloud Kool-Aid

We've all drunk the Kool-Aid and believe in using the cloud.

And with almost 1 million active apps alone in the Apple Store it is no wonder why.

The cloud can create amazing opportunities for shared services and cost efficiencies.

The problem is that many are using the cloud at the edge.

They are taking the cloud to mean that they in government are simply service brokers, rather than accountable service providers.

In the service broker model, CIOs and leaders look for the best, cost effective service to use.

However, in NOT recognizing that they are the ultimate service providers for their customers, they are trying to outsource accountability and effectiveness.

Take for example, the recent failures of Healthcare.gov, there were at least 55 major contractors involved, but no major end-to-end testing done by HHS.

We can't outsource accountability--even though the cloud and outsourcing is tempting many to do just that.

Secretary Sebelius has said that the buck stops with her, but in the 3 1/2 years leading up to the rollout relied on the big technology cloud in the sky to provide the solution.

Moreover, while Sebelius as the business owner is talking responsibility for the mission failures of the site, isn't it the CIO who should be addressing the technology issues as well?

IT contractors and cloud providers play a vital role in helping the government develop and maintain our technology, but at the end of the day, we in the government are responsible to our mission users.

The relationship is one of partners in problem solving and IT product and service provision, rather than service brokers moving data from one cloud provider to the next, where a buck can simply be saved regardless of whether mission results, stability and security are at risk.

In fact, Bloomberg BusinessWeek outlines the 3 successful principles used in the creation of consumerfinance.gov by the new CFPB, and it includes: "Have in-house strategy, design, and tech"!

Some in government say we cannot attract good IT people.

Maybe true, if we continue to freeze salaries, cut benefits, furlough employees, and take away the zest and responsibility for technology solutions from our own very talented technologists.

Government must be a place where we can attract technology talent, so we can identify requirements with our customers, work with partners on solutions, and tailors COTS, GOTS, open source solutions and cloud services to our mission needs.

When Sebelius was asked on The Hill about whether Healthcare.gov crashed, she said it never crashed, which was technically incorrect as the site was down.

The cloud is great source for IT provision, but the pendulum is swinging too far and fast, and it will by necessity come back towards the center, where it belongs as an opportunity, not a compliance mandate.

Hopefully, this will happen before too many CIOs gut the technology know-how they do have and the accountability they should provide.

(Source Photo: Andy Blumenthal)

Cloud Kool-Aid

The Difference Between Planning and Reality

Wow, I really love this graphic.

The top are our plans, along with our hopes and dreams that we get to where we want to, in a basically smooth, straight line--no troubles, no fuss--whoola success!

The bottom is our reality, where we work our way towards our target goals (which we may, or more likely not, ever fully achieve) and that along the way, we encounter all sort of life's tests and challenges--it's an uphill climb, but with tangible achievements and milestones, as we progress. 

If it was as easy as the top--it probably wouldn't be worth doing. 

The challenges test our mettle--and what doesn't kill us, makes us stronger. 

Even so, sure wish I could get some wings and jets on that bicycle. ;-)

Thank you sis for sharing this with me.

(Source Photo: here from DogHouseDiaries)

The Difference Between Planning and Reality

Loneliness Is A Scream

One of the scariest things for many people is not being with other people. 

I don't mean intentionally not being with others--taking time away from the hustle and bustle for yourself--but rather being left alone. 

Think of the horrors of POWs kept in isolation, prisoners put in solitary, or just everyday kids icing out other children in school, adults marginalizing colleagues at work, and family members abandoning spouses and children at home. 

Elizabeth Bernstein makes the distinction between being alone (a potential voluntary state) and loneliness (when you feel that you are forced into an isolated state) in the Wall Street Journal today. 

It's an awesome article that explains so much about loneliness:

- We all experience loneliness from "homesickness, bullying, empty-nesting, bereavement, and unrequited love."

- Loneliness can occur when you are without anybody ("isolation") or with the wrong somebody ("dissatisfaction").

- It's a survivalist function and evolutionary to feel scared when your alone, because when you are "too close to the perimeter of the group, [then you become] at risk of becoming prey."

- Loneliness is also associated with memories or fears from childhood--when we were young and vulnerable--that someone wasn't there or going to be there to take care of us. 

- Too much loneliness is a "strong predictor of early death"--greater than alcoholism, 15 cigarettes a day, or obesity.

- Loneliness is on the rise, with "some 40% of Americans report being lonely, up from 20% in the 1980's" and this is correlated with more people living alone, now 27% in 2012 versus 17% in 1970.

- Loneliness can be placated by "reminding yourself you're not a [helpless] child anymore," building emotional health and personal self-sufficiency, doing things you enjoy when alone, and reaching out to connect with others. 

She jokes at the end of her article that when we aren't feeling lonely, we are annoyed that people just don't leave us alone.

This is a very real concern as well, especially with a multitude of family needs (significant others, young children, elderly parents), 24x7 work environments, and the reality of pervasive online communications and even invasive social media. 

Not exclusive to introverts, too much people can make us feel put upon, crowded, and even worn out--and hence many people may even run from excessive social activity and crowds.

Yet without a healthy dose of others, people can literally go crazy from the quiet, void, boredom, as well as from the real or perceived feelings that they are in some way unworthy of love or affiliation. 

So even though some people can be annoying, users, or try to take advantage of us, no man is an island, and growth, learning and personal serenity is through degrees of love and connection, for each according to their needs. ;-)

(Source Photo: here)

Loneliness Is A Scream

Let's Switch Locker Rooms

This was one for the books...

They put up a sign at the pool: "Locker rooms will be switched."

I asked the attendant, sort of rhetorically, "What do they mean switched?"

He says, "You know, the men will use the women's locker room, and the women will use the men's locker room!"

I looked and him, and asked innocently, "Do they have urinals in theirs?"

He goes, "No."

Then I continue and ask, "Do they need the urinals in ours?"

He answers, "No!"

So I ask, "Why in G-d's name are you switching the locker rooms?"

The attendant says, "You know, I don't really know, but we do it every year."

Uh, what's up with that! ;-)

(Source Photo: Andy Blumenthal)

Let's Switch Locker Rooms

It's Not Bread

While a mitzvah (Biblical commandment) to eat Matzah on Passover...

With all due respect, during the rest of the year, they can't even give it away for free. ;-)

(Source Photo: Andy Blumenthal)

It's Not Bread

12 Years A Slave, But Not Anybody's Property

I saw the movie "12 Years A Slave."

I have seen other movies on slavery, such as Amistad and Glory, but none were as potent and realistic as this was. 

I came out with my head full of feelings of pain and injustice, as if I had just lived through those 12 years as a slave myself. 

I literally felt sick to my stomach and the room felt as if it was spinning and I could hardly breathe. 

My wife said to me, "You wouldn't be human if you didn't feel bad."

And I responded to her, "I feel bad that they (the slave owners and traders) weren't human."

I cannot tell the story of Solomon Northup or of the horrors of slavery any better than the movie in fact did. 

But what I can convey is my shear disgust for how anybody could enslave and mistreat others the way the Black people and others throughout history were. 

As a Jewish person, my own people have a history of 400 years of slavery in Egypt, and this took on a whole new meaning. 

As great actors as Charlton Heston and Yul Brynner were, The movie, The Ten Commandments, did not show the depths of Hell of slavery as much as the breadth of Heaven of redemption. 

And while the Pyramids of Egypt were built not with massively powered Caterpillar earth movers and construction equipment, but with the flesh and blood of my people under the whip of servitude 3,500 years ago, similarly the Capitol of the United States and The White House were built with Black people in chains and hung by the noose. 

In the movie today, the plantation owners said they could do what they wanted to the slaves and without fear of retribution or sin, because the slaves were their property. 

What is unbelievable is that anyone can believe that anybody can be the property of anyone other than G-d, the Master of the Universe, him/herself. 

The slave trader in the movie, tearing apart a family and selling the mother and her children separately, when questioned on his ability to commit such atrocity, says matter-of-factly,"my sentimentality extends the length of a coin."

For a buck, what will a person not do?

In history, we have seen individuals and whole societies cheat, steal, rape, enslave, torture, murder, and commit every treachery and treason...for a buck or even just because they could. 

What is the lesson for all of us?

People can do great good in this world, but unfettered by faith, conscience, reason, or fear of justice, they can do great, great evil--and for that we can never let our guard down.

12 Years A Slave, But Not Anybody's Property

Exposing Rape

On the Metro in Washington, D.C. there is a sign that warns people about sexual harassment. 

In the crowded rush hour trains, people can take advantage and try something.

But the advertisement reminds people that if they do the wrong thing, they are the ones who will be exposed--and punished. 

This is in contrast to a story today in the Wall Street Journal about a gang rape of a 16 year-old girl in Kenya. 

She was attacked in June--while walking home from her grandfather's funeral!

Six men ambushed her, took turns raping her, and then threw her unconscious body in a toilet pit--as if to say that she was just a thing for their sexual satisfaction and nothing but a proverbial piece of sh*t herself (excuse the directness here). 

But to make matters worse, the horrific act was not punished, but mocked. 

The rapists were "told to pay for some pain medicine for the girl and mow the grass at the police station"--I am feeling sick again!

I write this blog for this victim and for women everywhere to try to do my little part to expose the continued injustices against them--from inequality and unsafe conditions in the workplace to sexual harassment and rape in society. 

Perhaps, if we all expose the injustices, we can finally make it unacceptable and rub it out of existence evermore. 

(Source Photo: Andy Blumenthal)

Exposing Rape

Why Memorize?

G-d, I remember as a kid in school having to memorize everything for every class--that was the humdrum life for a schoolchild.

Vocabulary words, grammar rules, multiplication tables, algebraic and geometric equations, scientific formulas, historical events, famous quotes, states and capitals, presidents, QWERTY keys, and more. 

It was stuff it in, spit it out, and basically forget it.

This seemed the only way to make room for ever more things to memorize and test out. 

In a way, you really had to memorize everything, because going to a reference library and having  to look up on the stacks of endless shelves or microfiche machines was a pain in the you know what. 

Alternatively, the home dictionary, theasarus, and encyclopeda were indispensible, but limited, slow, dated, and annoying. 

But as the universe of knowledge exploded, became ever more specialized, and the Internet was born, looking something up was a cinch and often necessary. 

All of a sudden, memorization was out and critical thinking was in. 

That's a good thing, especially if you don't want people who are simple repositories of stale information, but rather those who can question, analyze, and solve problems. 

Albert Einstein said, "Never memorize something that you can look up."

But an interesting editorial in the Wall Street Journal by an old school teacher questions that logic. 

David Bonagura Jr. proposes that critical thinking and analysis "is impossible without first acquiring rock-solid knowledge of the foundational elements upon which the pyramid of cognition rests."

He says, "Memorization is the most effective means to build that foundation."

As a kid, I hated memorization and thought it was a waste of time, but looking back I find that more things stayed in that little head of mine than I had thought. 

I find myself relying on those foundations everyday...in writing, speaking, calculating, and even remembering a important story, principle, saying or even song lyrics.

These come out in my work--things that I thought were long lost and forgotten, but are part of my thinking, skills, and truly create a foundation for me to analyze situations and solve problems. 

In fact, I wish I knew more and retained it all, but short-term memory be damned. 

We can't depend on the Internet for all the answers--in fact, someday, it may not be there working for us all, when we need it. 

We must have core knowledge that is vital for life and survival and these are slowly being lost and eroded as we depend on the Internet to be our alternate brains. 

No, memorizing for memorization's sake is a waste of time, but building a foundation of critical skills has merits. 

Who decides what is critical and worthwhile is a whole other matter to address.

And are we building human automatons full of worthless information that is no longer relevant to today's lifestyles and problems or are we teaching what's really important and useful to the human psche, soul, and evolution. 

Creativity, critical thinking, and self-expression are vital skills to our ability to solve problems, but these can't exist in a vacuum of valuable brain matter and content.

It's great  to have a readily available reference of world information at the tips of our fingertips online, but unless you want to sound (and act) like an idiot, you better actually know something too. ;-)

(Source Photo: here with attribution to Chapendra)

Why Memorize?

Pain is Relative

I've always found it a little strange when the doctor (or nurse) asks you, "On a scale of 0 to 10, how much pain are you in?"

Why?

Because pain (like many emotions) is relative to our understanding of it. 

To me, when someone says a 10 for pain, I think of someone under the most excruciating pain--like when someone, G-d forbid, is being tortured. 

However, someone else may think of 10 as just being really sick and uncomfortable. 

That's why I like this graphic that is used to level-set what each number in the scale represents. 

Using this simple graphic, our definition of pain is not purely subjective, but rather each person can look at the faces and expressions and see how they relate to them. 

Of course, the goal on the right for zero pain is a great goal, even if not always achievable. 

In a sense this is a very basic personal architecture--where you have your "as-is" on the scale and your "to-be" which is your goal. 

Then the doctor and patient work together to figure out a transition plan on how to get there (medicine, rehabilitation, healthier living, etc.). 

While pain is usually just a symptom, it is a beginning to get at the root cause of what is bothering us and needs to be fixed. ;-)

(Source Photo: Andy Blumenthal)

Pain is Relative

Divine Light and The Soul Of Man

I took this picture today in the nursing home. 

It hangs over the memorial of names for people that have passed. 

The saying as translated here from Proverbs is: "The Divine light illuminates the soul of man."

But the meaning of the hebrew words themselves are more like: The light of G-d is the soul of man.

What is a person's soul?

- Their consciousness.

- The knowledge of right and wrong.

- The part of us that yearns to learn, grow, and be better. 

- The part of a human being which is eternal 

- The part of a person that can be reunited with loved ones in the afterlife. 

- The part of a person that can be resurrected (to try again).

- The spiritual, inner, real you!

G-d breathed into man life. 

The physical body is the shell, the exoskeleton, and the vehicle that houses our soul. 

The soul is the part of us that drives the vehicle, that makes decisions--good or bad, that navigates the world, and that expresses emotion from the depths of our inner being. 

Our soul loves, cares for, empathizes and has mercy on others or it can be angry, jealous, hateful, and cruel--these are expressed through our bodily actions. 

G-d's light is powerful indeed--and inside each and every one of us--it powers us to do good or bad, depending on how we take care of the gift. 

Do we let ourselves run rampart driven by carnal wants and desires or do we elevate these impulses and use these to serve our master through good deeds and selflessness? 

The divine light illuminates who we are and can be.

(Source Photo: Andy Blumenthal)

Divine Light and The Soul Of Man

Smartphones, Dumb People

On the Street in Washington, D.C., there is this circular sign on the ground.

It says: "Look up! Watch where you are walking."

This is a good reminder, especially on the corner, right before you step off and possibly walk into some ongoing traffic.

People get distracted walking and even texting while driving and they can have big accidents because of this. 

But an article by Christine Rosen in the Wall Street Journal takes this notion quite a bit further. 

She proposes that people are so busy on their smartphones and tablets that they are either "oblivious to their surroundings" or more likely to want to film emergencies rather than get involved and help someone in trouble. 

She has examples including in December 2012, when a freelance photographer took a photo of a man run over by a train instead of trying to help him off the tracks. 

However, I am not convinced that it is the computing devices that make people into "apathetic bystanders" or "cruel voyeurs" any more than the salons in the Wild West made people into alcoholics, gunslingers, and patronizers of prostitutes. 

Let's face it, people are who they are.  

Things do not make us do bad, but lack of self-control and base impulses, poor moral upbringings, brain chemistry and brainwashing, and psychological problems and disorders cause people to behave in antisocial and immoral ways. 

If people weren't filming someone being attacked on the subway, then very likely they would be running out at the next available stop or changing cars as soon as they could get that middle door opened. 

Those helpful people, good samaritans, and even heroes among us, are not there because they left their iPhones at home that day, but because their conscience tells them that it's the right thing to do, and perhaps that they would want someone to help them or their family member if the situation was reversed. 

People like to blame a lot of things on technology, but saying that we are "losing our sense of duty to others because of it" is absurd. 

The technology doesn't make the person; the person makes the technology!" ;-)

(Source Photo: Andy Blumenthal)

Smartphones, Dumb People

I Like To Be Clean!

This was funny but in a gross type of way. 

Bathroom doorknobs are notorious for being germy. 

In this case, there was a little bit of tissue paper that someone left on the knob--I know ick!

Apparently someone got fed up with the grossness of this, so they put up a sign--it says:

"I have been here for two weeks. Can you clean me?  It like to be clean!"

But that's not all. 

A day later, the note was gone, but that little piece of grossness was still there. 

Howie Mandel, please help us! ;-)

I Like To Be Clean!

Rock Into Space

Very excited by news in the Wall Street Journal on advances for Space Tourism. 

Paragon Space Development Corp is developing a space helium-filled balloon to take us into the wild-blue (and black) yonder. 

The balloon will be as wide as a football field.

It will transport 8 people to an altitude of 18 miles, high enough to move around for about 6 hours and get a "panoramic view of the globe without having to wear space suits of don oxygen masks."

The cost will be about $75,000 per person--which seems almost doable for middle class folks who want the ultimate travel experience. 

In contrast, Virgin Galactic will rocket passengers 60 miles high where customers can experience weightlessness for about $250,000. 

Other ventures are developing offerings of trips to the International Space Station, an orbiting hotel, and even the moon. 

I think it would be so awesome to experience space travel and see G-d's creations in a whole new perspective-filled way. 

It's amazing, we are so small in the realm of things, yet we fallaciously think we are so big. ;-)

(Source Photo: Andy Blumenthal)

Rock Into Space

Performance and Transparency - 2gether 4ever

Really liked this performance measurement and transparency at Home Depot.

Here are their store performance measures prominently displayed.

Not a high-tech solution, but every measure has its place and metrics. 

- Looks at friendly customer service.

- Tracks speed of checkout.

- Measures accuracy of transactions.

This lines up well with the management adage that "you can't manage what you don't measure."

Some pointers:

- Identify, collaboratively, your key drivers of performance

- Determine whether/how you can measure them efficiently (i.e. qualitatively, quantitatively)

- Set realistic, stretch targets for the organization

- Communicate the goals and measures, 360 degrees

- Regularly capture the measures and make the metrics transparent

- Recognize and reward success and course correct when necessary

- Reevaluate measures and goals over time to ensure they are still relevant 

Wash, rinse, repeat for continuous improvement. ;-)

(Source Photo: Dannielle Blumenthal)

Performance and Transparency - 2gether 4ever

Healthcare.gov - Yes, Yes, and Yes

Healthcare.gov was rolled out on October 1. 

Since then there has been lots of bashing of the site and finger-pointing between government overseers and contractors executing it. 

Some have called for improvements down the line through further reform of government IT.

Others have called for retribution by asking for the resignation of the HHS Secretary Sebelius. 

Publication after publication has pointed blame at everything from/to:

- A labyrinth government procurement process

- Not regularly using IT best practices like shared services, open source, cloud computing, and more

- An extremely large and complex system rollout with changing requirements

And the answer is yes, yes, and yes. 

Government procurement is complex and a highly legislated functional area where government program managers are guided to hiring small, disadvantaged, or "best value"  contract support through an often drawn-out process meant to invoke fairness and opportunity, while the private sector can hire the gold standard of who and what they want, when they want, period. 

Government IT is really a partnership of public and private sector folks that I would image numbers well in the hundreds of thousands and includes brand name companies from the esteemed defense and aerospace industries to small innovators and entrepreneurs as well as a significant number of savvy government IT personnel. Having worked in both public and private sector, I can tell you this is true--and that the notion of the government worker with the feet up and snoozing is far from the masses of truth of hardworking people, who care about their important mission serving the public. That being said, best practices in IT and elsewhere are evolving and government is not always the quickest to adopt these. Typically, it is not bleeding edge when it comes to safety and security of the public, but more like followers--sometimes fast, but more often with some kicking and screaming as there is seemingly near-constant change, particularly with swirling political winds and shifting landscapes, agendas, lobbyists, and stakeholders wanting everything and the opposite. 

Government rollout for Healthcare.gov was obviously large and complex--it "involves 47 different statutory provisions and extensive coordination," and impacted systems from numerous federal agencies as well as 36 state governments using the services. While rollouts from private sector companies can also be significant and even global, there is often a surgical focus that goes on to get the job done. In other words, companies choose to be in one or another business (or multiple businesses) as they want or to spin off or otherwise dislodge from businesses they no longer deem profitable or strategic.  In the government, we frequently add new mission requirements (such as the provision of universal healthcare in this case), but hardly ever take away or scale back on services. People want more from the government (entitlements, R&D, secure borders, national security, safe food and water, emergency response, and more), even if they may not want to pay for it and seek the proverbial "smaller government" through less interference and regulation. 

Is government IT a walk in the park, believe me after having been in both the public and private sectors that it is not--and the bashing of "cushy," federal jobs is a misnomer in so many ways. Are there people that take advantage of a "good, secure, government job" with benefits--of course there are some, but I think those in the private sector can look in the offices and cubes next to them and find quite a number of their colleagues that would fit that type of stereotype as well.

We can learn a lot from the private sector in terms of best practices, and it is great when people rotate from the private sector to government and vice versa to cross-pollinate ideas, processes, and practices, but the two sectors are quite different in mission, (often size and complexity), constituents, politics, and law--and not everything is a slam dunk from one to the other. However, there are very smart and competent people as well as those who can do better in both--and you fool yourself perhaps in your elitism if you think this is not the case. 

Are mistakes made in government IT--definitely yes. Should there be accountability to go with the responsibility--absolutely yes. Will we learn from our mistakes and do better in the future--the answer must be yes. ;-)

Healthcare.gov - Yes, Yes, and Yes

One Sick Pumpkin

I took this photo in Washington, D.C.

Pumpkins are out this year all over town. 

This one was funny sitting on the chair and feeling a little nauseous apparently. 

So much for trick or treat! 

The garbage can on the immediate left seems to be feeling the better. ;-)

(Source Photo: Andy Blumenthal)

One Sick Pumpkin

Going For Gravity

A good friend told me to go see the movie Gravity.

He said, "You'll definitely like it, and make sure you see it in IMAX!"

G-d, I don't recall the last time that I went to an IMAX showing. 

So keeping in the mind the saying, "try it and you'll like it," we went for the $19.00 IMAX 3D experience. 

(OMG, I still remember when movies in NYC were $1!) 

I was hesitant about this movie having heard that there were only 2 characters, and that 1 was Sandra Bullock!

Also, that she was the only one left for the second half of the movie--and I thought how interesting is this going to be?

Okay, I told myself, I'll get excited by the action and destruction in the first half with Clooney and sleep through the second half with Bullock. 

But it was so much better than I anticipated--one of the best movie experiences for me ever!

The IMAX 3D was absolutely amazing...only thing better would've been a massive in-your-face hologram of the whole movie--and I bet this comes one day soon.

The space walks, hurling space debris, exploding space stations and daring escapes was right there and up close in this movie.

I found myself at times reaching my hands out to practically touch the characters--since they seemed that close. 

And Bullocks tears floating in space--were very moving and cool at the same time. 

Bullock is going to win a ton of awards for her performance in Gravity. 

Oh, and one more funny experience was when a lady told this guy in the theatre to hush, and when he didn't listen, she kicked his chair.

But that wasn't the end of it...

After she kicked it a few times, he turned around grabbed her shoe right off of her foot and then threw it at her. 

She ran out of the theatre to get security. 

Security told them both to cut it out, and then I heard the guards outside laughing about these two quarreling theatre-goers. 

Anyway, I didn't sleep a wink in this movie, and enjoyed the whole experience. ;-)

(Source Photo: Rebecca Blumenthal)

Going For Gravity

What A Split!

I guess people are getting into the Halloween spirit early this year. 

Aside from the body in the trunk, this guy or gal is either a yoga guru, they weigh like 1,000 pounds and are as big as a Subaru Outback, or they have been split in half (and this is a crime scene)!

It reminds me of, as a kid, reading the Guinness Book of World Records about the fattest man, Robert Earl Hughes, that was buried in a coffin the size of a piano case, although at the time, I thought he was actually buried in a piano case. 

Either way, this is a ghoulish picture, indeed. ;-)

(Source Photo: Dannielle Blumenthal)

What A Split!

What If They Can Read Our Redactions?

The New Yorker has a fascinating article about technology advances being made to un-redact classified text from government documents. 

Typically, classified material is redacted from disclosed documents with black bars that are technologically "burnt" into the document.

With the black bars, you are not supposed to be able to see/read what is behind it because of the sensitivity of it. 

But what if our adversaries have the technology to un-redact or un-burn and autocomplete the words behind those black lines and see what it actually says underneath?

Our secrets would be exposed!  Our sensitive assets put at jeopardy!

Already a Columbia University professor is working on a Declassification Engine that uses machine learning and natural language processing to determine semantic patterns that could give the ability "to predict content of redacted text" based on the words and context around them. 

In the case, declassified information in the document is used in aggregate to "piece together" or uncover the material that is blacked out. 

In another case prior, a doctoral candidate at Dublin City University in 2004, used "document-analysis technologies" to decrypt critical information related to 9/11. 

This was done by also using syntax or structure and estimating the size of the word blacked out and then using automation to run through dictionary words to see if it would fit along with another "dictionary-reading program" to filter the result set to the likely missing word(s). 

The point here is that with the right technology redacted text can be un-redacted. 

Will our adversaries (or even allies) soon be able to do this, or perhaps, someone out there has already cracked this nut and our secrets are revealed?

(Source Photo: here with attribution to Newspaper Club)

What If They Can Read Our Redactions?

Eyes Wide Shut

It is the first and foremost duty of every nation to protect its people and safeguard the values upon which it stands.

Therefore, as I watch the news unfold every day, I am left incredulous at some of our actions that seem to defy this basic notion.

Maybe, I am not seeing the bigger picture, but…

A dozen years after the 9/11 terrorist attacks by “fundamentalists,” “extremists,” and our declared “War on Terrorism,” we, by our actions, seem to be supporting (tacitly and at times more overtly) those very same extremists that seek our destruction.

Here are some examples:

1) IRAN – Relations thaw and we begin reconciliation with arch enemy Iran (the #1 world sponsor of terrorism) and consider removing sanctions and even considering to allow nuclear capability to remain Iran leaving long time allies Israel, Saudi Arabia, and the UAE scratching their heads, and Iranians still shouting “Death to America!”

2) SYRIA – We ostensibly support and arms rebels in Syria, yet these rebels fighting Assad (who is no great character himself and allegedly uses chemical weapons on his own people) are aligned with large elements of extremists to include designated terror organization Hezbollah fighting in the thousands in Syria, as well as arch-enemy Al Qaeda!

3) EGYPT - The Egyptian military overthrows Morsi and the fundamentalist Muslim Brotherhood (aligned with designated terrorist organization Hamas) and the military resumes protection of non-Muslims, including the Christian community, yet we penalize Egypt and withhold military aid to those who just reestablished secular government.

4) IRAQ – We overthrow the Sunni-government of Saddam Hussein, a counterweight (albeit a ruthless dictator) to Iran’s fundamentalist Shiite leadership, and thereby create a virtual greater Shiite Kingdom in the Middle East, and then we pull out our military abandoning gains that were hard fought with the blood of our military men and women and gold from our national treasury.

5) LIBYA – We provide scant support for the overthrow of terrorist dictator Gaddafi, and when fundamentalists attack and kill our Ambassador and others in Benghazi, our military response is muted and the attackers continue to roam free, rather than be speedily tracked down “dead or alive.”

We are a principled nation based on democracy, diversity, and human rights, and we have led the world in greatness towards those ideals.

We can win the peace through the righteousness of our cause, but as with Hitler, there is no placating avowed enemies of the ideals of freedom.

Why abandon longtime friends and allies, and coddle terrorists and those that seek the destruction of our nation and way of life?

"All that is needed for the forces of evil to Triumph is for enough good men to do nothing." - Edmund Burke

(Source Photo: here with attribution to Eneas De Troya)

Eyes Wide Shut

Mr. Universe of Leadership

A colleague at work told me about a book called Compelling People by Neffinger and Kohut.

The thesis of the book is that the most effective and powerful leaders balance projecting strength and warmth.

If you just show strength, then you would potentially be seen as dictatorial, a micromanager, unapproachable, all work and no personality, and maybe even a tyrant.

And if you just project warmth, then you would likely be seen as wimpy, emotional but not intellectual/skilled, managing by friendship and not professionally, and not focused on results. 

That's why combining and projecting a healthy balance of strength and warmth is effective in leading towards mission results, but also in being a "mensch" and caring for the people you work with. 

You can't have sustained strong performance without a happy workforce.

And you can't have a happy workforce without strength to achieve meaningful work performance.

In funny, but in a sense Arnold Schwarzenegger is a good example of someone who combines the two. 

On one hand, he represents the big and strong "Mr. Universe," and was able to play in numerous action movies, such as Terminator, Predator, Conan The Barbarian, and more.

At the same time, Schwarzenegger always had a warm, softer side and stared in comedies like Kindergarten Cop, Twins (as the intellectual twin of street-wise Danny Devito), and Junior (where he undergoes a male pregnancy!).

While no one is good at everything and it can be hard to effectively balance strength and warmth, leaders that master this can become the real Mr. Universe for their organizations and people. ;-)

(Source Photo: Left from Andy Blumenthal and Right from here with attribution to Eva Rinaldi)

Mr. Universe of Leadership

Picture Frames For The Computer Geek In U

Found these 2 interesting pictures frames.

They seem the perfect gift for that computer geek in your life.

The one on the left looks like a memory or circuit board in the computer.

While the one on the right is made from a recycled keyboard. 

I like that they are both made from recycled material and of course, the computer theme. 

While not exactly the computer geek, I think they are very cool, indeed. ;-)

(Source Photo: Andy Blumenthal)

Picture Frames For The Computer Geek In U

Listening Beyond The Superficial

"I know you hear me, but are you listening to me?"

That's something one of my teachers used to say to the class back in yeshiva day school. 

The New York Times reports on a company that is pioneering the study of "Emotional Analytics."

Beyond Verbal is helping to "reach beyond the verbal" and listen for mood, attitude, and personality of the speaker. 

The point is that if you listen carefully, you can decode a person's mood--almost like a "human emotional genome."

Beyond Verbal can already identify "400 variations" of emotions not based on the words chosen, but rather based on the tone and frequency of use. 

For example, is the person telling you over and over again about a products problems--and are they getting annoyed that you aren't getting it!

Through a speech analytics engine that examines patterns of verbal use, we can classify whether a person is dissatisfied, escalating, and so on.

This can be extremely useful, for example, in call centers that service (perhaps some irate) customers.

Also, speech analytics could help us with uncovering deception from terrorists or moles in the government by detecting threatening or nervous emotions that the subjects are trying to hide. 

Potentially, this software could be helpful in our personal lives as well in terms of identifying the context and providing the E.I. (emotional intelligence) to understand what a person is r-e-a-l-l-y saying to us, rather than just perhaps the superficial words themselves. 

If we can not only hear someone else, but listen better and perceive more precisely what they are trying to tell us and what they are feeling, then we can problem-solve and resolve situations better and more quickly.

Software like this could definitely help keep me out of the doghouse at home. ;-)

(Source Photo: Andy Blumenthal)

Listening Beyond The Superficial

Higher, Higher

Took the girls to Sky Zone today.

It's an indoor trampoline extravaganza. 

The kids had a great time--jumping around, doing acrobatics, bumping off the trampoline walls, and even playing trampoline dodgeball. 

I got left holding the bag (literally!)--all their handbags and stuff. 

Thank G-d, I was able to lose myself in the fun and photography. ;-)

(Source Video: Andy Blumenthal)

Higher, Higher