Erase Me Not

So in the war between good and evil, the battlefield has become a war of words as much as that of guns and bombs. 

If you can't exterminate a people physically, then why not try to do it historically? 

With despots like former Iranian president Ahmadinejad as a exemplar for Holocaust denial, history revisionists now make fair game of rewriting the past, so that it plays their way.

How convenient--if you don't like how something turns out, simply change it in the history books so it never even happened. 

I was surprised recently to see how far this method of verbal warfare has gone, when I happened to look up some information online about the Jewish Exodus from slavery in Egypt and trek to the Promised Land of Israel, only to find that in Wikipedia, this has now been deemed a "Charter Myth."

I wondered how both the thousands year old Jewish Torah and the Christian Old Testament that records my people's hundreds of years of slavery and redemption in the Biblical book of Exodus was now just recorded in the most prominent online encyclopedia on the web as a false belief!

Ah, maybe those pyramids in Giza just showed up one day--and my people didn't build them with straw, mortar, and dead Jewish slave bodies.

Forget about how convenient calling this a myth is to the terrorists who don't want to acknowledge that the Land of Israel was given by G-d to the Jewish people and instead want to believe in Jihad against all "infidels."

My daughter asked me on a recent walk why they hate us? 

And I answered and said, if another people--i.e. the existence of the Jews and their homeland, Israel--is a refutation of their hate-filled "religious" beliefs, then maybe we can understand why they want to get rid of us, the inconvenient evidence.

This same story is playing out in the fighting between Israel and Hamas, where despite incredible destruction to Hamas in Gaza, they are claiming victory on social media. 

The Jewish people are small in numbers, and if millions of religious militants wants to write us off in the history books and on the web, they can certainly try. 

But what Jewish people do that is smarter than trying to erase something bad from history is that we force ourselves to remember it--to learn lessons from it and become better despite what happened. 

That is why we celebrate Passover to remember the Exodus from many thousands of years ago. The same with Yom Hashoah to memorialize the murder of six million Jews in the Holocaust, and Tisha B'Av to remember the destruction of the two Jewish temples. 

Even we the commandment to blot of the remembrance of the evil that Amalek did in attacking the our infirm and elderly among us in the dessert in Exodus, we remember this annually!

The Jews are a people of the book--we remember, we study, we learn, we grow. 

In the Bible, there are plenty of people that did bad things, but we would never think to rewrite it or any portion of it. It is sacred and most valuable to learn from--the good and the bad. 

While damning the memory of someone bad is not uncommon among all cultures, it is really more a remembrance of what they did bad, rather than forgetting they ever did it. 

It is far more courageous to remember history and learn from it, then try fledglingly to rewrite the parts that you don't like or are inconvenient to you. 

(Source Photo: Andy Blumenthal)

Erase Me Not

Now's Your Chance To Make Things Right

Day 4...pain gradually subsiding, walking improving.

Still pushing my body...walk, ice, walk, ice. 

But more than the physical, I realized that I was going through something far more spiritual in my journey. 

People are coming out of the woodwork telling me their travails through these surgeries. 

One old time friend, welcomed me to the "Hip Club"--her new hip is 4 years old, but I didn't even know she had it done (albeit that we only keep in touch through Facebook these days).

Another, my neighbor, had knee replacement in 2011--again, was I too busy or blind to know--I felt like an absolute card. She in particular told me again and again, "I cried, I cried."

Later in the day, as I am trying to figure it all out--how am I going to get everything done and back on my feet, my wife says to me, "Now's your chance to make things right!"

Then it hit me, that while I always try to think of myself as trying to do what's right, I wasn't doing enough. 

Open your eyes Andy.  

There are lot's of people that are in pain, that are crying, that need help. 

What are you doing about it? 

Do you even see them?

Are you aware they are there?

WAKE-UP CALL.

Do Better, Make things right. Try harder. Do More. 

It's not too late. 

(Source Photo: Andy Blumenthal)

Now's Your Chance To Make Things Right

Six Internet Creepoids To Beware Of

There are a lot of basket cases out there--both in the physical world and in the virtual one.

The New York Times today has an article by Henry Alford about people who act or are mainly just perceived as creepy online. 

He gives examples of people who take out their smartphones (with cameras) in the locker room, who show their online photos and whoops there's an indecent doozie, who mistakenly send a critical email to the wrong person or distribution list, who say the wrong thing online because of autocorrect or autofill, and who act the detective looking up too much information about others. 

At the end, Alford calls for "more tolerance toward the gaffe-makers." 

And while we should be good people and forgive genuine mistakes, some things are not accidents and deserve the seal of "ick!"

Here's the list of 6 Internet Creepoids to seriously beware of:

1) Overly Cyber Friendly or Familiar:  People who chat, text, email, or comment in a way that portrays an inappropriate knowing or intimacy with others.

2) Cyber Stalkers: Those who unsolicitedly and unwanted or obsessively follow, friend, monitor, or harass others on the Internet.

3) Internet Trolls: Individuals who giddily sow discord with argumentative, inflammatory or extraneous messages online narcissistically or just to be jerks.

4) Cyber Exhibitionists or Voyeurs: People who inappropriately or compulsively expose themselves or watch others naked or engaged in sexual activity online. 

5) Cyber Impersonators or Identity Thieves:  Those who falsify their identities by exaggerating or masking their true selves, pretend to be someone else, or otherwise steal someone's online identity.

6) Cyber Freaks: Individuals who behave online in extreme unusual, unexpected, and frightening ways.

So while some things are innocent or accidentally creepy from otherwise nice and decent people, other actions are genuinely such from the real online creepoids. ;-)

(Source Photo: Andy Blumenthal)

Six Internet Creepoids To Beware Of

Social Networks--Online and At The Beach

There was a comical editorial in the Wall Street Journal about Social Networks. 

This guy, Farhad Manjoo, is addicted to Twitter. 

He writes: "I check it first thing in the morning, last thing at night, and about a billion times in between."

And he admits he doesn't understand his own addiction: "I've never been able to explain what I get out of Twitter, or exactly why I find it so enthralling."

Manjoo is afraid of what an IPO will do to Twitter--will they have to advertise more, become more like Facebook, favor pictures over text, lose it's strength in the area of breaking news--hopefully, he is referring to more than what he ate for breakfast!

People are spending inordinate amounts of time on social media--friending and following people they don't even know!

Perhaps, it's the fantasy--compliments of virtual reality on the Internet--of being associate--"friends" or "connected--with the rich, famous, powerful, and wise or with the kids who would beat us up in the schoolyard only years earlier. 

Online--we're all sort of friends, aren't we? 

Our avatars or online profiles don't differentiate much between those we really like or not--we are free to pretty much follow anyone, anytime--unless they block you because you are annoying!

Virtual reality in social media--perhaps the great equalizer--the freedom fighters in the Middle East can post videos of the Sarin attacks as easily as the President can post his inaugural message. 

The material is there and free for the ingest by everyone.

Social media has a purpose in bringing us together and spreading the word, videos, and pictures of the times--it make the big world smaller for us to get our arms around. 

Then again, a social network of a few close family members or friends on the beach--also good, maybe better for the soul. ;-)

(Source Photo: Andy Blumenthal)

Social Networks--Online and At The Beach

Talebearing and Other Trivialities

What do you really care about?

Your family (and close friends)--health and wellbeing, your finances, your job, your soul...

If you're a little more social and aware, perhaps you care about the environment, the dangers of WMD, human rights, our national debt, and more. 

Yet as Rebecca Greenfield points out in The Atlantic (5 Sept 2013) "the dumbest topics [on the Internet] get the most attention."  She uses the example of all the chatter about Yahoo's new logo, which mind you, looks awfully a lot like their old logo.

The reason she says people focus on so much b.s. on the web--or derivatively at work or in social gatherings--is that it's sort of the lowest common denominator that people can get their minds around that get talked about. 

Like in the "old country," when gossipers and talebearers where scorned, but also widely listened to, there has always been an issue with people making noise about silly, mindless, and mind-your-own-business topics. 

Remember the Jerry Springer show--and so many other daytime TV talk shows--and now the reality shows like the Kardashians, where who is sleeping with whom, how often, and what their latest emotional and mental problems are with themselves and each other make for great interest, fanfare, and discussion. 

Greenfield points out Parkinsons's Law of Triviality (I actually take offense at the name given that Parkinson's is also a very serious and horrible disease and it makes it sounds as if the disease is trivial), but this principle is that "the amount of discussion is inversely proportional to the complexity of a topic." (Source: Producing Open Source Software, p. 91)

Hence, even in technical fields like software development, "soft topics" where everyone has an opinion, can invoke almost endless discussion and debate, while more technical topics can be more readily resolved by the limited number of subject matter experts.

This principle of triviality is also called a bikeshed event, which I had heard of before, but honestly didn't really know what it was. Apparently, it's another way of saying that people get wrapped around the pole with trivialities like what color to paint a bikeshed, but often can't hold more meaningful debates about how to solve the national debt or get rid of Al Qaeda. 

We may care about ourselves and significant others first, but most of us do also care about the bigger picture problems. 

Not everyone may feel they can solve them, but usually I find they at least have an opinion. 

The question is how we focus attention and progress people's discussion from the selfish and lame to the greater good and potentially earth-shattering. 

I recently had a conversation with my wife about some social media sites where the discussion posts seem to have hit new rock bottom, but people still seem to go on there to either have their say or get some attention. 

I say elevate the discussion or change sites, we can't afford to worry about Yahoo's logo and the Kardashians' every coming and going--except as a social diversion, to get a good laugh, or for some needed downtime dealing with all the heavy stuff. ;-)

(Source Photo: Andy Blumenthal)

Talebearing and Other Trivialities

Who's Afraid Of The Big Bad Cell Phone?

Some people are averse to change and to technology--and then there is Gary Sernovitz. 

This guy in the Wall Street Journal today boasts how he is one of the last 9% of American society that goes without a cell phone (let alone a smartphone). 

At 40 and as a managing director of an investment firm, he says if he needs to make a call he uses one of the 30 working remaining payphones in Manhattan or borrows his wife or a strangers phone--so much for personal independence and self-sufficiency. Does this guy (and wife) live at home with his mommy too?

He calls himself a "technology holdout" and actually goes on to says that he is scared of getting a cell phone because he is afraid of losing himself.

While admittedly, many people do go overboard with technology, social media, and gaming to the point of addiction, I am not sure that getting a cell phone is alone a major risk factor.

Sernovtiz says he adheres to Henry David Thoreau's philosophy of simplicity--and that inventions "are but improved means to an unimproved end." 

Thoreau went to live in the woods to "live deliberately" and focus on "only the essential facts of life," perhaps like many ascetics and spiritual guides before him have. And as such, this is not a bad thing when done for the right reasons. 

But Sernovitz's one-sided message is a negative one, because technology as any tool is not bad in and of itself--it's how we exert control over the tool and ourselves, balancing productive use from misuse and abuse. 

If Sernovitz is so afraid of using technology, perhaps he should question himself as an investment manager and disavow use of money--which can be used for many evils from greed, hoarding, and selfishness to financing terrorism--and instead go back to bartering forest lumber and chicken eggs?

When I asked my 16-year old daughter what she thought of Sernovitz's article, she said he can't differentiate "simpler from easier."

Don't mind me if I pass on this guy's book, "The Contrarians." ;-)

(Source Photo: Andy Blumenthal)

Who's Afraid Of The Big Bad Cell Phone?

Beating Social Media Isolation

There is a debate called the "Internet Paradox" about whether social media is actually connecting us or making us more feel more isolated.  

I think it is actually a bit of both as we are connected to more people with time and space virtually no impediment any longer; however, those connections are often more shallow and less fulfilling.

There is an important article in The Atlantic (May 2012) called "Is Facebook Making Us Lonely?" that lends tremendous perspective on information technology, social media and our relationships.
The premise is that "for all this [new] connectivity, new research suggests that we have never been lonelier."

The article is very absolute that despite all the technology and communication at our fingertips, we are experiencing unbelievable loneliness that is making people miserable, and the author calls out our almost incessant feelings of unprecedented alienation, an epidemic of loneliness, and social disintegration.

Of course, there is a lot of anecdotal evidence that almost everyone can share, but there are also numerous studies supporting this, including: 

1) Study on Confidants (2004)--showed that our average number of confidants shrunk by almost 50% from approximately 3 people in 1985 to 2 people in 2004; moreover, in 1985 only 10% of Americans said they had no one to talk to, but this number jumped 1.5 times to 25% by 2004. 

2) AARP Study (2010)--that showed that the percentage of adults over 45 that were chronically lonely had almost doubled from 20% in 2000 to 35% in 2010.

Some important takeaways from the research:

- Married people are less lonely than singles, if their spouses are confidants.

- "Active believers" in G-d were less lonely, but not for those "with mere belief in G-d."

- People are going to mental professionals (psychiatrists, psychologists, social workers, therapists, and counselors) as "replacement confidants." 

- Loneliness is "extremely bad for your health."

- Our appetite for independence, self-reliance, self-determination, and individualism can lead to the very loneliness that can makes people miserable. 

- Using social media, we are compelled to assert our constant happiness and curate our exhibitionism of the self--"we are imprison[ed] in the business of self-presenting."

- Technology tools can lead to more integration or more isolation, depending on what we do with them--do we practice "passive consumption and broadcasting" or do we cultivate deeper personal interactions from our social networks?

Personally, I like social media and find it an important tool to connect, build and maintain relationships, share, and also relax and have fun online. 

But I realize that technology is not a substitute for other forms of human interaction that can go much deeper such as when looking into someone's eyes or holding their hand, sharing life events, laughing and crying together, and confiding in each other.

In January 2011, CNBC ran a special called "The Facebook Obsession," the name of which represents the almost 1 billion people globally that use it. To me though, the real Facebook obsession is how preoccupied people get with it, practically forgetting that virtual reality, online, is not the same as physical, emotional, and spiritual reality that we experience offline.

At times, offline, real-world relationships can be particularly tough--challenging and painful to work out our differences--but also where we find some of the deepest meaning of anything we can do in this life. 

Facebook and other social media's biggest challenge is to break the trend of isolation that people are feeling and make the experience one that is truly satisfying and can be taken to many different levels online and off--so that we do not end up a society of social media zombies dying of loneliness. 

Social media companies can do this not just for altruistic reasons, but because if they offer a more integrated solution for relationships, they will also be more profitable in the end. 

(Source Photo: here with attribution to h.koppdelaney)

Beating Social Media Isolation

Online Presence, Your Calling Card

In the age when Facebook has surpassed 800 million users, I still often hear people say that they don't like to join social networks or put any information about themselves on the Internet. 

Whether or not their apprehensions about their privacy being compromised is justified or whether they feel that "it's simply a waste of time" or that they "just don't get it," the impetus for us to all establish and nurture our online presence is getting more important than ever. 

In the competition for the best jobs, schools, even mates, and other opportunities, our online credentials are becoming key.

We've heard previously about jobs checking candidates backgrounds on the Internet and even bypassing candidates or even firing employees for their activities online.  

Numerous examples of people badmouthing their companies or bosses have been profiled in the media and even some politicians have been forced out of office--remember "Weinergate" not too long ago?

Now, not only can negative activities online get you in trouble, but positive presence and contributions can get you ahead.

The Wall Street Journal (24 January 2012) reports in an article titled No More Resumes, Say Some Firms that companies are not only checking up on people online, but they are actually asking "applicants to send links representing their web presence" in lieu of resumes altogether. 

What are they looking for:

- Twitter Accounts
- Blogs
- Short Videos
- Online Surveys/Challenges

The idea is that you can learn a lot more about someone--how they think and what they are like--from their history online, then from a resume snapshot.

Of course, many companies still rely on the resume to screen applicants, but even then LinkedIn with over 135 million members is sometimes the first stop for recruiters looking for applicants.

Is everything you do and say online appropriate or "fair game" for people screening or is this going over some sacred line that says that we all have professional lives and personal lives and what we do "when we're off the clock" (as long as your not breaking any laws or doing something unethical) is no one's darn business.  

The problem is that when you post something online--publicly--for the world to see, can you really blame someone for looking?  

In the end, we have to be responsible for what we disclose about ourselves and demonstrate prudence, maturity, respect, and diplomacy, perhaps that itself is a valid area for others to take into account when they are making judgments about us. 

When it comes to children--parents-beware; the Internet has a long memory and Facebook now has a "timeline", so don't assume everyone will be as understanding or forgiving for "letting kids be kids."

One last thought, even if we are responsible online, what happens when others such as hackers, identity thieves, slanderers, those with grudges, and others--mess with your online identity--can you ever really be secure? 

Being online is no longer an option, but it is certainly a double-edged sword. 

(Source Photo: here; Image credit to L Hollis Photography)

Online Presence, Your Calling Card

Swarming For Social Order and Disorder

A swarm is a large number of organisms generally in motion. According to Swarm Theory, the collective exhibits superior intelligence or abilities beyond that of any individual.
Swarms are powerful forces that we see in our society today in everything from the worldwide riots of 2011 to crowdsourcing on the Internet--to put it simply as they say, "there is power in numbers."
And swarms and their immense power dates back to the Bible, where the 8th plague sent on Egypt in Deuteronomy 10:14-15 was the plague of locusts:
"And the locusts went up over all the land of Egypt...for they covered the face of the whole earth, so that the land was darkened; and they did eat every herb of the land, and all the fruit of the trees..."
This past year, we saw the power of swarms in the riots around the globe--from Tahir Square to Occupy Wall Street. In the case of Egypt, Mubarak was deposed after ruling for 30 years and in the case of Wall Street, the Occupy movement sparked protests around the globe lasting for many months.
Similarly, swarms are being put to the test in multiple military applications from the Army's Future Combat System (since renamed) that envision brigades of manned and unmanned combat vehicles linked via an ultra-fast network creating a highly coordinated and maneuverable fighting force to DARPA's iRobot Swarm Project creating a mesh network of mobile robots with sensors that can coordinate and perform surveillance and reconnaissance gaining dominance over the battlefield.
The power of the swarm is not just a physical phenomenon, but also a virtual one where crowdsourcing is used online to do everything from building incredible sources of knowledge like Wikipedia to soliciting citizens ideas for solving national problems such as on Challenge.gov.
Traditionally, the power behind the swarm (in nature whether bees, ants, or locusts) was the collective behavior of so many to attack an enemy, build a colony, or ravage the landscape. Today however, the swarm is powerful because of its collective intelligence--whether in pooling information, vetting ideas, or just coordinating activities with such sophistication that the group can outwit and outmaneuver its opponents.
Wired Magazine has an article for the new year (January 2012) called "Crowd Control" in which the riots of 2011 are viewed as both "dangerous and magnificent"--they represent a disconnected group getting connected, a mega-underground casting off its invisibility to embody itself, formidably, in physical space."
"Today's protest, revolts, and riots are self-organizing [and] hyper-networked"--and just like a swarm, individuals deindividuate and base their ideas and actions on the shared identify of the group and therein, a social psychology takes hold and with basic communication and social technology today, they can spontaneously form potent flash mobs, "flash robs," or worse.
The age old phenomenon of swarming behavior is intersecting with the 21st century technology such as smartphones and social media to create the ability of individuals to gather, act decisively, disperse into the crowds, and then reconvene elsewhere to act again.
The power of this modern swarm is no longer about "sheer numbers," but about being interconnected through messaging, tweets, videos,and more.
Many today are finding the power of the swarm with both friends and foes. Friends are using swarming to try to accomplish new social and scientific feats. While foes such as Al Qaeda are utilizing swarming for hit and run terrorism--moving agilely between safe havens and targeting their victims with tools of terror such as IEDs, car bombs, and other flash attacks.
Swarming is not just a behavior found in the animal kingdom any longer, today it is a fundamental source for both social order and disorder.
Swarming is now a strategy and a tactic--we need to wise up and gain the edge with social swarming behavior and technology to "outwit, outlast, and outplay" those who want to threaten society, and instead use it to improve and secure it.
(Source Photo: here)

Swarming For Social Order and Disorder

Modesty In A Social Media World

New "love" app out of the U.K. called I Just Made Love (IJML).
This one is not for the modest or privacy-conscious.
The app is available for download for both the iPhone and Android.
Essentially, people are going out and using location-based services (i.e. GPS) and self-identifying their love-making--act by act. We're up to 194,000+ already!
Not to be gross, but the app lets people not only report on doing the act and where, but also using check boxes with icons, you can identify the details such as the context: couch, indoor and outdoor, as well as how: 5 top positions--which is way more information than I care to hear about.
In our often hedonistic society, there are of course, other services such as Four-Square that lets you broadcast where you fulfill other bodily pleasures like eating, drinking, and shopping.
Personally, I don't care to know what people are doing or where--too intrusive for my liking. But I can see why others may want to use FourSquare type apps (not IJML or who knows) with friends and family who may want to connect in this way--like to meet for Happy Hour at Old Town.
And certainly, marketers are interested in capturing valuable personal information on what you are doing, where and with whom, and using it to drive their sales and profits. Maybe you get a coupon out of it. :-)
With the love app, it seems like some people want to brag, appear the Don Juan, raise their "macho" social status, or just perhaps enjoy being exhibitionists.
From my perspective, the main pro of this app is to promote the concept (not the act itself) of love over things like war, hate, discrimination, etc.
Even with that being said, it seems like some things are just better off left as intimate moments between you and your special other.
Interesting to me, this topic of disclosure came up big time in the Orthodox Jewish world with the publication in the Yeshiva University Beacon (5 December 2011) of a much written-about article entitled "How Do I Even Begin To Explain This," where a frum Jewish girl from Stern College discloses her story of illicit rendezvous in a hotel room with a gentlemen and at the same time the "walk of shame the day after."
The dichotomy between her "Orthodox" beliefs and her "secular" actions and her publication of this article in a Yeshiva newspaper and her explicit description of sexual deeds is a perfect example of the tear in our society between privacy and social probity on one hand, and the desire or need to share and be "free" of all constraints on the other.
As a social commentary, we are at a point where it seems that nothing is real unless we share it with others, and that can be good or bad--it can lead to greater wisdom and societal advancement or it can lead us to do things we shouldn't do, are sorry we did, and where we feel shame afterwards.

Modesty In A Social Media World

This Man's A Real Magician

One more very impressive act on this Sunday afternoon.

10 illusions in less than 5 minutes.

Hans Klok is amazing--especially impressive to me is how he does the following:

1) Moves so fast--more than 1 illusion every 30 seconds!
2) Actually remembers all 10 illusions--I can't remember what I ate for breakfast this morning ;-)
3) Pulls all the illusions off without a single glitch
4) Changes positions with the roaring lady with his hand sticking out of a locked box at :30.
5) Has the women's legs (just her legs!) pushing a cart across the stage at 2:40--are those legs robotic?
6) Moves the guys head from his shoulders to his belly and back again at 2:50--the guys head falls almost like from a guillotine!

While I am not usually terribly wowed by magic acts, this one has quite a lot going for it including speed, action, humor, and some pretty good accompanying music.

Thank G-d for the Internet and Youtube, which enables us to share and enjoy all this great stuff--anytime, anywhere.

(Also, thanks Cousin Betty for sharing this.)

This Man's A Real Magician

Espionage, Social Media Style

You are being watched!
Good guys and bad guys are tracking your movements, rants and raves, photos, and more online.
For example, The Atlantic reported on 4 November 2011 in an article titled How the CIA Uses Social Media to Track How People Feel that "analysts are tracking millions of tweets, blog posts, and Facebook updates around the world."
Further, in January 2009, "DHS established a Social Networking Monitoring Center (SNMC) to monitor social networking sites for 'items of interest.'"
And even more recently in August 2011, DARPA invited proposals for "memetracking" to identify themes and sentiments online and potentially use this for predictive analysis.
The thinking is that if you can use online information to predict stock market movements as some have attempted, why not criminal and terrorist activity?
Similarly, The Guardian reported on 16 March 2010 FBI using Facebook in fight against crime and cautions that "criminals dumb enough to brag about their exploits on social networking sites have now been warned: the next Facebook 'friend' who contacts you may be an FBI agent."
This is reminescent of the work of private sector, Dateline NBC in using Internet chat rooms to catch sexual predators online by luring them to a house where the predators believed they were going to meet up with a underage girl for a tryst.
While these efforts are notable and even praiseworthy by the good guys--assuming you can get over the privacy implications in favor of the potential to have a safer society to live in--these activities should be carefully safeguarded, so as not to infringe on the rights and freedoms of those who behave legally and ethically.
But the good guys are not the only ones using the tools of the trade for monitoring and analyzing social networking activities--the bad guys too recognize the implicit information treasure trove available and have you in their crosshairs.
For example, in the last years Arab Spring, we have nation states tracking their citizens political activities and using their power over the Internet to shut off access and otherwise surpress democracy and human rights. Further, we have seen their use for cyberspying and testing offensive cyber attack capabilities--only the most recent of which was the alleged infiltration of a SCADA system for a Illinois water plant.
Moreover, this past week, Forbes (21 November 2011) reported in The Spy Who Liked Me that "your social network friends might not be all that friendly."
From corporate espionage to market intelligence, there are those online who "steadfastly follows competitors' executives and employees on Twitter and LinkedIn."
In fact, the notion of online monitoring is so strong now that the article openly states that "if you're not monitoring your competitors activity on social media, you may be missing out on delicious tidbits" and warns that "it's easy to forget that some may not have your best intersts at heart."
Additionally, while you may not think your posts online give that much away, when your information is aggregated with other peoples posts as well as public information, it's possible to put together a pretty good sketch of what organizations and individuals are doing.
Forbes lists the following sites as examples of the "Web Spy Manual" with lots of information to pull from: Slideshare, Glassdoor.com, Quora, iSpionage, Youtube as well as job postings and customer support forums.
When you are on your computer in what you believe to be the privacy of your own home, office, or wherever, do not be deceived, when you are logged on, you are basically as open book for all the world to see--good guys and bad guys alike.

(Source Photo: here)

Espionage, Social Media Style

Dale Carnegie's Advice In The Age of Social Media

Dale Carnegie's book "How To Win Friends and Influence People" is a classic (1936) and has sold more than 16 million copies worldwide.

Carnegie was an expert in techniques for self improvement and he conducted corporate training to make people better with other people.

Dale Carnegie's focus on the human capital side of management was a breakthrough in his day when many other management gurus like Frederick Taylor, Henri Fayol, Edward Deming and others were focused on the maximizing the production side of management through time and motion studies, functional specialization, and quality management.

Carnegie recognized that to really get things done in the organization or out, first, we need to be able to get along with others--make friends and influence people.

His ideas are principles that are as true today in the age of social media and telework as in the days of line production.

Some examples and how these might apply today:

1) "Don't criticize, condem, or complain"--It's easy to put somebody or their ideas down, but it's infinitely more difficult to be constructive by offering alternatives or a better way. Today, we try to focus on contributing something positive and being solutions-oriented whether through crowdsourcing, answering questions where you are a subject matter expert, innovating improved business processes or technical solutions, or even just rating or liking what you think is a positive idea or share.

2) "Become genuinely interested in other people"--It's easy, especially today, to become self absorbed in the world of social media, putting out new pictures of yourself, slideshows from your work, videos of your doings, and newsflashes from every moment of your life, etc. However, as Carnegie would point out, this will not make you popular or influential. Rather, use the social web to learn about others, interact with them, and build relationships. In the end, it's not about you, but about building more "we" and "us".

3) "Begin with praise and honest appreciation"--I remember learning in one of the oodles of management and leadership classes that I have been fortunate to participate in that we should always sandwich criticism between two layers of praise. Unfortunately, the praise in this context is usually not of the highest quality and sincerity, or deeply felt. But today, in an age of social media, I think we are learning to all be more open and honest with each other. Heaping praise on people, products, and services that are outstanding and putting criticism where it is due to hold unscrupulous vendors and poor quality products to answer publicly online.

4) "Be sympathetic with the other person's ideas and desires"--It is not always easy to see things from some else's vantage point. We all walk in our own shoes and usually can't stand the smell of someones else's. But in the age of sharing and collaboration, it is not really enough to put your ideas out there and always be right; instead we need to look at things from multiple perspectives, vet ideas, put them to the test, let others improve upon them, and build a better "widget" or decision collaboratively. By sympathizing with where others are coming from and looking for the merits of their points of view and why it is important to them, we can better negotiate a solution that is a win-win for all.

In a sense, I think this is really what Dale Carnegie was trying to get across when it came to winning friends and influencing people, it's not creating a win for me, but about creating a win-win for each other, where we all walk away from the table feeling good that we were not only heard, but also understood and worked with. Then, we all own a piece of the solution; we have skin in the game, and we can work together to implement it as a team of one.

(Source Mind Map: here)

Dale Carnegie's Advice In The Age of Social Media

Dilbert Shows The Way to User-Centric Government

Scott Adams the talent behind Dilbert comics and numerous books wrote a fascinating column in the Wall Street Journal (5-6 Oct. 2011) called "What if Government Were More Like an iPod."

Adams has some great ideas and here's a few:

1) Leverage Group Intelligence--"group intelligence is more important than individual genius...thanks to the Internet we can summon the collective intelligence of millions." While certainly in government, we are using social media and crowd sourcing to leverage group intelligence by making information available to the public (e.g. Data.gov), engaging the public in innovating new applications (e.g. Apps for Democracy), getting feedback and comments on regulations (e.g. Regulations.gov), soliciting policy ideas and petitions from citizens (e.g. We The People) and more, this is only a start. We can continue to advance engagement with people on everyday issues to come up with solutions for our biggest and toughest challenges. One example for doing this is utilizing more tools like Quora to put out questions to subject matter experts, from every spectrum of our great nation, to come up with the best solutions, rather than just rely on the few, the loud, or the connected.

2) Voting With Understanding--"Voting [the way we currently do] is such a crude tool that half of the time, you can't tell if you're voting against your own interests. Change can take years...and elected officials routinely ignore their own campaign promises." Adams proposes a website to see the "best arguments for and against every issue, with links to support or refute every factual claim. And imagine the professional arbiters would score each argument." I can empathize with what Adams is saying. Think of the healthcare act in 2010 that was over 2,500 pages or the 72,000 page tax code--there is a reason people are overwhelmed, confused, and calling for plain language in government communications such as the Plain Language Act. There is obviously more to be done here using user-centric communications and citizen engagement, so that the average citizen with bills to pay and a family to care for, can still participate, contribute, and vote with understanding unmarred by gobbledygook, "the weight test", and politicking.

3) Campaigning More Virtually--Make it "easy for voters to see video clips, interviews, debates, and useful comparisons of the candidates positions. In the modern era, it does't make sense for a candidate to trek all over the country on a bus." Too much of the political process is the shaking hands and kissing babies--the showmanship of who looks better and talks more sleekly versus focusing on the policy issues. While it is important to present favorably, lead and influence and bring people together, it is also critical to get the policy issues out there clearly and without flip-flopping (which should be reserved for burgers only). The media plays a role in keeping the political candidates on their toes and honest, but the process itself should vet the issues in written commitments by candidates and not reversible sound bites on TV.

4) Quicken The Innovation Cycle--"I'm fairly certain Ben Franklin wouldn't be impressed by our pace of innovation. He invented the post office and showed us electricity and it still took us nearly 200 years to come up with email. We're not good at connecting the dots." This is an interesting point, but it sort of misses the mark. There are lots of good--even great--ideas out there, but from my perspective on organizations, execution is usually the stumbling block. In fact, according to Wikipedia, the Patent Office has a backlog of over 700,000 patent applications as of October 2010, so new ideas are plentiful, but how we work those ideas and make them come to fruition is a project management and human capital challenge. While email seems like just a dot or few dots away from the post office and electricity, there is obviously a lot of groundwork that needs to be laid to send an email from DC to Jerusalem in split seconds.

In short, Adams summarizes his convictions for government change in advocating a form of User-Centric Government (my term). Adams actually proposes a 4th branch of government (I think he really mean a new agency) to manage "user-interface" or what I understand him to mean as citizen engagement. Adams describes this new agency as "smallish and economical, operating independently, with a mission to build and maintain friendly user-interface for citizens to manage their government." Adams would advance the achievement of his ideas and hopes for leveraging group intelligence, voting with understanding, campaigning virtually, and quickening innovation. I believe Adams idea builds on the concept of a Federal agency for innovation that has been proposed previously over the years by The Industry Advisory Council and others to be modeled after the Defense Advanced Research Project Agency (DARPA).

While there are arguments for and against creating another government agency for driving user-centric government, creating more and better user engagement through understanding and participation is fundamental and aligns with our core principles of democracy and as a global competitive advantage.

While Government is not Apple, learning from some of the best and brightest like Steve Jobs on how to reach people intuitively and deeply is a great way to go!

(Source Photo: here)

Dilbert Shows The Way to User-Centric Government

PwC Leading Like Idol

What does it take to spark creativity and innovation in the workforce, Hollywood style?

An article in Fortune Magazine this month (October 2011) presents how a top global Assurance, Tax, and Consultancy firm like Pricewaterhouse Coopers (PwC) is reaching out to its people to harness creativity through a new program called PowerPitch.

“PwC wants to cultivate a particular atmosphere. "We have an average age of 27, but we have roots in tax and assurance," says U.S. chairman Bob Moritz, using the industry jargon for auditing and related functions. "So how do you make this place feel like a Google or a Facebook? A place that feels leading-edge?"

PwC is spurring innovation using an firm-wide contest format and social media to drive innovation for their $29 billion organization.

“An admitted fan of American Idol and The Apprentice, [Mitra] Best was drawn to the idea that contests and games could yield serious business results. Employees love the opportunity.”

The PwC program galvanizes a workforce into idea-generating teams, with proposals that are voted on and selected through an internal social media platform by all employees and others picked by a senior panel of leaders. Then the best ideas get leadership "advisors" who work with the teams to present to a top leadership committee. The best idea(s) win some nominal cash for the individuals on the winning team(s), and the proposals move forward with a "champion" to work with the team to actual launch.

PowerPitch is as PwC U.S. Chairman, Bob Mortiz, puts it "a [worthwhile] investment in time and money, but we needed to balance short-term costs against long-term sustainability."

Nearly 800 ideas were submitted from round 1 and these were narrowed down to the top 25 for round 2 and then ultimately to 5 teams of semifinalists and a winning best proposal--however all five ended up deemed "worthy of investing in."

And if even one of the proposals becomes the next $100 million line of business for the company, it will be more than worth the investment.

PowerPitch may not have Simon Cowell from American Idol to keep the competitors on their toes or Donald Trump from The Apprentice to say "You're fired!", but it has enough of excitement, morale-boosting, idea generation and widespread collaboration to keep an organization out front and advance their mission and workforce.

(Source Photo: here)

PwC Leading Like Idol

Have Your Voice Heard

There is a new application from the White House called "We The People" for crowdsourcing public opinion and getting your voice heard on policy issues.

This is an easy way to let the administration know your opinions and get others to sign on as well.

It's simple to set up an account--just input your name, email, and zip code and verify your account.

Then you can sign existing petitions or create your own and share the link with others via email, Facebook, Twitter, etc.

Here's how to create a petition in 10 easy steps:

1) Sign on to your White House.gov account

2) Create an action statement (i.e. petition headline)

3) Select up to 3 issue categories

4) Review existing petitions on the same subjects

5) Sign the other petitions and/or create your own

6) Describe your petition in 800 words or less

7) Add key words (tags).

8) Preview and edit

9) Publish

10) Share

According to the site, the current threshold for getting an official response is 5,000 signatures within 30 days.

So petition away and let your voice be heard on important issues to you--this is your hotline to the President and his staff.

I can't think of a better use of social media than this.

(I work for the government, but am not representing them here...all opinions my own.)

Have Your Voice Heard

Vizualize Yourself

I tried out this new visual resume online called Vizualize Me.

It is currently in beta, but it connects up with LinkedIn and pulls your profile, work experience, education, skills, and recommendations right from there.

You can edit the data in Vizualize Me and even name you URL--I named mine Andy Blumenthal.

There are also multiple themes for showing your information--although, I liked the default one the best.

And you can edit colors, fonts, and backgrounds, but I didn't go that far with it today.

The only problem with the program that I had with it was when I tried to refresh the visual resume after making some updates to LinkedIn, it got locked up.

While the program is still a little kludgy, I like the infographics used for this visual resume and I think it quickly and easily captures a person's professional and educational background.

Hope you like it too!

Vizualize Yourself

Social Media, Fulfilling Our Every Need?

One of my daughters sent me this article for my blog and said "you''ll like this," and she was right.

The article is called 10 Things You Don't Know About Teens And Social Networking--it was eye opening.

I read about kids' (ages 13-15) experiences with going online and their utter fascination and addiction to social media.

As I started to analyze and categorize these, I realized the power of social media is anchored in every layer of Maslow's Hierarchy of Needs: from physiological to self-actualization - not only for kids but also adults, as follows:

1) Physiological Needs--Foster social networks online, which is a powerful factor in developing productive and profitable life opportunities--as the old adage goes "It's not what you know, but who you know." As Hannah, age 13, states: "There is more life happening online than offline."

2) Safety Needs--Despite all the fears about people preying on others online and cyber bullying, people tend to feel safer behind their computer than not. Call it the anonymity factor or the distance of not being within range of a punch in a the nose. As Sadie, age 14, states: "I feel safer online, than I do offline."

3) Social Needs--They don't call it "social media" for nothing. Yes, it's all about reaching out to others from email to chat and from blogs to wikis, we're connecting with each other all virtually all the time. As Jasmine, age 13, states: "My friendships are really affected by social networking."

4) Esteem Needs--Your online image or brand matters a lot to people where they either get ego-boosted or deflated. People desperately want to be "liked," "friended," "mentioned," and "commented" about. As Samantha, age 14, states: "It affects our image and self-confidence."

5) Self-Actualization Needs--At the end of the day, we all want to realize our full potential and social media provide powerful tools to engage, be heard, influence, and ultimately make a difference.

As many of the kids self-report, the compulsion to be online is so strong for two reasons:

1) Personal Addiction--The satisfaction of our needs by doing social media creates an addiction that must be fulfilled or else like a drug addict, you experience the dire pain of withdrawal--as one girl, Nina, age 15 reported, "I feel like I'm losing control. I want my parents to tell me to get off the computer. Actually, they would need to literally take the computer away because I can't stop myself."

2) Peer Pressure--There is a social addiction that results in peer pressure to be online and participate or else. As Jasmine, age 13, states: "So you have to be online all the time, just to keep track, so you don't upset anyone."

While clearly much good comes from social media (in terms of human need fulfillment), anything that becomes an addiction--personal and societal--can be dangerous and a cause for concern.

As with all tools to satisfy human needs, we need to control the tools, rather than be controlled by them.

With social media, people should use it if and when it meets their needs and balance that with other important tools for fulfilling those needs, such as school, work, in-person relationships, real activities and so on.

We should never become so consumed by social media that we neglect other vital life activities, but rather we need to exert self-control and teach our children the same--to become well-rounded, functional people online and off.

Social Media, Fulfilling Our Every Need?

Get Me Some Privacy

We all need some privacy at one time or another--that's actually one reason to love blogging (ah, some peace at last!)

No matter how much we love to be surrounded by the socializing multitudes, there are times when everyone needs some space.

Enter the Privacy Shell (or Veasyble)--a new wearable, accordion device that extends over your head to give an individual an escape from the hustle and bustle around them.

It is an accessory made of paper, plastic and fabric and comes in the form of either a visor, neck ruffle, bag, or mask.

The Privacy Shells are supposed to be all about creating isolation for the individual or intimacy for companions.

While some have compared these to ostriches putting their heads in the sand, to me they are more like turtles that seeks to escape into their shell when the surroundings get to be too much or dangerous.

The difference though is that unlike real shells for sea creatures or animals, the Privacy Shell offers no real protection from the world around you.

The Privacy Shells also reminds me of the Confucian Three Wise Monkeys--that cover their eyes, ears, and mouth with their hands to imply they "See No Evil, Hear No Evil, and Speak No Evil" (i.e. I think I'll cover face with my Privacy Shell for a little while, and all will be well).

The Privacy Shell seems to be a pointed reaction to world population exploding at nearly 6.8 billion, increasing urbanization and overcrowding, and the hurried pace of human activities and ongoing change that is unprecedented--people are screaming out for some quiet, solitude, and real relationship intimacy (social media just doesn't cut it).

Unfortunately, the Veasyble provides for none of these--rather, it's a fashion statement and clever gimmick--like playing peak-a-boo with a baby, just because you cover the kids eyes for a second, doesn't mean that you've really disappeared.

Wearing a privacy shell is really just an attempt to get attention, and it certainly does that.

But the need for privacy is real and we all can benefit from learning to stop the constant running around, the endless need to be productive, and the incessant interactions (online and off).

There is no magic when it comes to privacy--if you want some, you better find a place--physical, mental, and/or spiritual--that you can get away to and regain your sanity, because hiding under an accordion shell is only going to get you arrested for loitering in Times Square. ;-)

(Source Pictures: here)

Get Me Some Privacy

Social Media: Closer Together or Further Apart?

This satirical video with lyrics sung by Elliott Yamin (from American Idol) shows a relationship where interest in everything social media outweighs the real social relationship between the two people (boy and girl).

Even sitting right next to each other, they are texting and skyping as if they are a thousand miles away!

The boy keeps trying to get the girl to pay him some real attention--waving his arms, closing her computer lid, and even pretending to shoot himself--but nothing works. The girl is in social media heaven--or hell--and she just keeps on going online: Texting, Tweeting, Facebooking, Yelping, Grouponing, Blogging, Digging, YouTubing, and on and on.

The boy looks miserable and is proverbially screaming out: "hello, can't we just be together for real?" But to her, the reality is attained ironically through connecting on social media.

While the video exaggerates the relationship dynamics as impacted by social media, it does acutely point out the many ways that connecting with others has changed in the age of social computing.

But is the change mostly positive or negative--does social media draw us closer or does it in a sense drive a virtual wedge between us?

This past week, the Wall Street Journal (16 August 2011) reported that studies show that "digital communications can lead to more or better friendships online and off, greater honesty, faster intimacy in relationships, and an increased sense of belonging...on the whole, technology appears to enhance real-world relationships."

in particular, social media seems to be a type of panacea for shy and anxious people who report feeling "significantly less shy, more comfortable, and better accepted by their peers" when they are online than off. Additionally, the "frequent communications online could serve as a practice for in-person social interactions."

When people are online, they feel perhaps safer, freer, and able to be themselves and this helps them connect with others in a way that is maybe more real than the facade they hide behind in the "real world."

This can work in negative ways too like when people get behind the wheel of the car, they sort of think they are anonymous and you see them cursing, speeding, etc. In this case, they let their inhibitions go, and in it's place you get things like road rage. Online too, you have creeps come out and say and do inappropriate things behind the veil of anonymity.

Social media provide tools for us to connect with others. And like any tool, social media can be used for good or bad: On the positive side, it can help us to reach out to others and connect, share, collaborate, and innovate. On the negative side, it can be used as escape from reality or even to conduct unethical or criminal activities.

How we use social media is up to us--the potential to go in either direction is very powerful.

Social Media: Closer Together or Further Apart?