Showing posts with label Human Relations. Show all posts
Showing posts with label Human Relations. Show all posts

March 8, 2018

Fight or Flight


So I learned this interesting thing about the Fight or Flight response.

Fight or flight is not just physically fighting or fleeing, but it has a much more diverse set of responses involved to perceived life-threatening events. 

Fighting (turning towards the threat)
1. Physical fighting (Protect yourself with force)
2. Non-physical aggression
Criticism (e.g. Attacking personality or character)
Contempt (e.g. Attacking sense of self-worth with sarcasm, shaming, insults, eye-rolling, and sneering)

Flight (turning away from danger)
1. Physical fleeing (e.g. Run/hide)
2. Non-physical withdrawal
Defensiveness (e.g. Deflecting the attack with excuses, disagreement, counter-arguments, or blaming)
Stonewalling (e.g. Conveying disapproval or disconnection, stop participating, change the subject, or giving the cold shoulder or silent treatment)

When you recognize that not all issues are life-threatening, then you can lower the intensity of the "Amygdala Hijack" in terms of fight or flight and instead work towards developing mutual understanding, trust, respect, and shared goals and solutions. 

(Source Photo: Andy Blumenthal and attribution of content to Dr. Britt Andreatta)
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February 10, 2018

Among All The Apples

This was an interesting photo moment at Whole Foods--this Valentine's Day huggy bear sitting among all the apples. 

Sort of how I felt after synagogue today and at other times. 

I've learned the importance as my father had so often tried to teach me of going to synagogue.

Yes, the prayer and service to Hashem.

But also the community. 

We all need people. 

None of us is an island. 

At synagogue, aside from the opportunity to speak and be close with G-d, I appreciate the hearty calls of "Shabbat Shalom," the embracing handshakes, hugs and occasional kisses, the chance to see and kiss the holy Torah, and being among friends.

Like the apples, we're all sort of the same, yet unique, and we stand together. 

As apples, we all have our glowing and shiny outsides, a sweet inner core, and also plenty of juicy meat. 

People too put on their best clothes, shoes, and do themselves to look their best going to synagogue, and inside they are there to express their goodness with G-d and the community.

Also though, you hear plenty of the heartbreaking stories about what is happening to them as families and individuals. 

Sure, there are the lovely smachot (happy occasions) in their and our lives to celebrate, but there is also plenty of adversity and challenges faced daily. 

One member passed away this week, another is getting cancer treatments, and someone got hit by a car crossing the street and is in the hospital with literally 79 screws holding their ribs together!

Then there are those out looking for work, others suffering from bad marriages or getting divorced, someone with a sick child that needs lifelong care, and someone who even got robbed this week.

Yes, shiny on the outside and with the sweetness of souls and hearts, and yet everyone has their baskets of challenges to deal with. 

For someone like me, I literally feel it inside for people--it's like I can almost imagine what it must be like to be in their shoes. 

Obviously, I can't--no one really can--but I imagine myself and ask myself OMG what in the world would I do--and of course, I have no real idea. 

Synagogue is I guess the most perfect place to experience all this--since we are before G-d, asking for his blessings and mercy, and with others, we bond to who are all in the same boat paddling and trying to survive and live a full and meaningful life. ;-)

(Source Photo: Andy Blumenthal)
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February 6, 2018

Sexual Harassment No, No, No

So I took this training about sexual harassment etc. 

There were some good general tips for managers confronting these challenging situations:

1) Address it quickly
2) Discuss it privately
3) Specify the problem behaviors
4) Get commitment that it won't happen again
5) Document what occurred

It's not rocket science, but thought this was useful guidance. 

Unfortunately, people don't always behave appropriately, but hopefully, individuals and society as a whole can learn to do much better.  ;-)

(Source Photo: Andy Blumenthal)
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September 12, 2017

Feeling Good Vibes

So what a nice compliment...

I'm talking with someone this week.

They're new, and so I tried to be generally nice and ask about them, show interest, and just be overall friendly and welcoming.  

It was amazing--these little things, and they made someone else feel comfortable and happy. 

They are smiling and go to me:
"I get good vibes from you!"

Wow, good vibes--awesome!  

And now I was happy too. 

I thought to myself, how often we goof and give off the wrong vibes and how easy it really is to just treat most people decently and sincerely, and get a good reaction. 

Yes, not everyone is easy to get along with and not everyone is nice.

But generally, I think it's good to try to be the type of person that others feel good vibes from. 

I'll take that and continue to try and spread the wealth. ;-)

(Source Photo: Andy Blumenthal)
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September 1, 2017

From My Cats To Yours

Diversity is a very beautiful thing.

Whether you're an orange, red, or green cat.

It doesn't matter--you are a cat!

All cats gotta get along. 

Might does not make a right in any catfight.

But brotherhood of cats does us all good. 

Does every cat need to stand up for it's daily food?

Sure, but there is more than enough catfood and nip to go around. 

I like to be in a great cat sea purring and frolicking all day long.

Live and let live--and love--all cats and dogs and people and others!

And from the great Martin Luther King Jr. 
"We must learn to live together as brothers 
or 
perish together as fools."

Shabbat shalom and happy Labor Day holiday weekend!

(Source Photo: Andy Blumenthal)
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July 28, 2017

The All-Knowing (Not)

Check out this guy's shirt:
"Those who think they know EVERYthing
annoy those of us who do."

What would make this grown man put this handwritten sign on his shirt like this?  

It's funny some people really do think they know everything. 

And they are the hardest and most annoying people to listen to, because their pompous arrogance blinds them to what others think, feel, and have to say. 

The only way to really know many different things is to learn from others and then incorporate that into your brain matter. 

Progress (societal and self), including thinking, is incremental--that's why education is so important!

No one (except G-d, of course) knows everything, but everyone knows something. 

So we can learn from everyone!

Don't fear other's people knowledge, skills, and abilities--we are a community and we really only work well when we function together. 

It's like on most of the survival shows I've seen--one or two people (even those highly trained) fail miserably at long- (or short-) term surviving, because "it takes a village!"

Overall, I like my father's humble version on life much better:
"I know nothing and I can prove it." ;-)
(Source Photo: Andy Blumenthal) 
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July 13, 2017

Folks Hating Folks

It's sad how everyone is always fighting about everything.

And hating on each other...

Someone told a funny story the other day about this:
"She don't like her.
He don't like him.
And the supervisor says, I don't like none of y'all, now get back to work!"

At the end of the day, we're all different, and we're all sort of the same. 

Maybe we have to look past the petty stuff, and learn to get along and get things done! 

At the end of the day, we're all better off loving and getting it reciprocated--and so on and so on. ;-)

(Source Photo: Andy Blumenthal)
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July 8, 2017

Is It I Don't or I Do?

Wow this was tough...

I was at a luncheon with some friends, including a couple we're friendly with that's been dating a while.  

At one point, the young man gets up to get some more food, and the young lady all of a sudden asks me, "Do you still live around here?"

I said "Yes, not far from here," and in turn asked whether she was still living in {blankty blank neighborhood}.

She said, "Yes, {and continues sort of out of the blue} and we're not going to live together until we get married."

I was sort of surprised at the turn that her answer took about their relationship, and innocently asked, "So does that mean you guys are planning on marriage then?"

Just then the man comes back and I must've been reading the tea leaves {and the ominous music for the laying of the trap starts playing in my head}...

Immediately, the young lady says to him before he even sits back down, "He's asking if we're getting married {and for some reason she's literally pointing at me or am I imaging that finger like a dagger coming out}!"

At this point, I think my eyes started to bug out a little as I must've had this look on my face like what the heck is going on here. 

But if this isn't going bad enough {what in G-d's name did I walk into with this?)...

This older lady across the table, starts blurting out loudly saying, "How would you like if she ends up with another guy?!!!"

Holy sh*t {where is that coming from now?)!

The guy next to me is obviously at the point of fury {I can't say that I fully blame him}, and he packs up his stuff and sort of storms off from the table.

The young women is still there trying to make conversation as if this whole thing just somehow didn't happen. 

But it did and it was pretty ugly!

The older lady {not stopping--this is madness} then chimes in again and says, "Look at what he did, he stormed off--if I were you, I would just drop him!"

We're all sort of sitting there in complete shock now. 

Pulling for a straw to somehow make this scene go away, I ask the young lady, "Should I go out and see if I can speak with him?"

She's shakes her head and says, "No. We're almost done {done--in what way...?}!"

Within a couple of minutes, we excused ourselves and headed out--sort of not believing how this whole scene went down. 

One thing I can tell you is do not get ANYWHERE near people and their relationships--there are a whirlwind of just under the surface feelings, agendas, and finger-pointing ready to take flight and eradicate everything in the vicinity of ground zero. 

Anyway, I hope everything works out okay for this couple...they actually do seem really nice together.  ;-)

(Source Photo: Andy Blumenthal)
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June 20, 2017

Winning Attitude

I met this lady at the shopping outlets a few weeks ago. 

One of the awesome brand stores was running a sale with 70% off!

Check, check--not a gimmick--we race over with the crowd already forming lined up outside the doors. 

This salesperson was there to guide just a few people in at a time--I guess, so the mob wouldn't rip the joint to sale shreds!

This lady (pictured) had something awesome about her.

Working part time in retail, I'd imagine that it's not the job's salary and benefits that is perking her up or "getting her out of bed in the morning." 

Yet, she had the most unbelievably great attitude. 

She stopped to talk with us and tell us about her background studying and living in Israel during the year, and that she had a twin sister working in the same store for the Summer. 

Her energy and enthusiasm was inspirational and I would imagine could even be contagious to many who let themselves revel in it rather than resist it. 

As people waited on the line, this women offered them her umbrella to stay dry and cool. 

Waiting on line is not the most fun thing, even when it's for a 70% off sale, but this lady kept everyone smiling and sort of stress free with frequent updates and walking and talking up/down the line.

Listen, we all know people who do the same or similar jobs: one is grouchy, sullen, and is for all intensive purposes miserable all or most of the time; the other is generally smiling and happy to be there learning and contributing, and have the job.

What a difference between these 2 types of people!

And what a enormous contrast between the positive and negative impacts they have on others and on the organization. 

It's not just what you say and do, but how you go about doing it. 

Yes, we all have various challenges and problems in our lives, but how do you deal with it.

This doesn't mean you should be a phony baloney head--you need to be genuine and real to be credible and a high-functioning human being--and of course, everyone has bad days. 

But an overall winning attitude goes a long way in life and towards success--for yourself and how you can influence others. ;-)

(Source Photo: Andy Blumenthal)
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June 7, 2017

How Much Can You Love Something?


Notice that the title of this blog is not how much can you love G-d or someone...

Those can be virtually infinite. 

I remember my dad was so devoted to G-d and his family. 

He used to say:

"I would go through fire for my family [and of course G-d]."

And we all knew from his daily actions that he meant it! 

But how about for things--how much do some people love their things?

I read today in the Wall Street Journal how David Rockefeller's estate of paintings, porcelain, and silver was slated to sell for $700 million!

That's a lot of prized possessions of [lovely] material things!

But even things that aren't so pricey are incredibly beloved to many people. 

In these photos, someone who must really love bowling has adorned their home and property with dozens of bowling bowls. 


Literally on the fence and in big piles as decoration in the yard all around the home. 

True, it's colorful, novel, and sort of interesting, but really you love bowling that much!

Yes, we are want to be comfortable with our special things especially when they provide good memories and sentimental feelings.

But whether a bowling bowl house or a Rockefeller estate, it's only truly worth something if there is G-d and loving people in it with you. ;-)

(Source Photo: Andy Blumenthal)
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May 19, 2017

Going Bonkers For Pink




So is this the power of sexuality or branding?

1. Head first for the lingerie sale

2. Picking out pink for that special someone.

3. Forgetting to pay the meter.

All three of these made us laugh. 

People are a combination of spiritual and physical beings. 

Sometimes the physical takes over and that's when the problems start happening!  ;-)

(Source Photo: Andy Blumenthal)

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May 4, 2017

There's No Shield Against Loneliness

Loneliness is empty, hollow, a panicky void, and depression. 

It's like being in the ocean and feeling so small in its massive depths...almost like drowning. 

In the end, you are alone in the universe. 

No one can truly feel your pain or joy or experience all of you.

You're a world unto yourself. 

You connect and form relationships with others--there is learning and growth and love and caring in that. 

Talking and reaching out and being part of someone and something washes away parts of those scary feelings and creates a greater purpose of being and meaning. 

But there is also silence and solitude and the darkness of the night. 

And in that there is just the faith in G-d Almighty. 

He alone is what comforts us as we stare into the vastness out there as well as the evil and loss that we come face-to-face with and combat in life. 

The soldier girds his sword for battle and carries a shield to protect himself.

But there is no shield for the loneliness we experience in life and ultimately in death itself. ;-)

(Source Photo: Andy Blumenthal)
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February 15, 2017

Compromise Preferred


Sometimes we may feel that we are right and that's it.

Our inclination is perhaps to just do what we think and hold the line. 

But if we can take a step back and listen to the concerns of others then we can be the bigger for it. 

That sweet spot of compromise is where we keep both our integrity intact and still find a middle ground that's acceptable to the many. 

Compromise is better than just giving someone the proverbial finger and telling them where to go and how to get there. 

Strength is peace...and peace is strength.

When that doesn't work, then there still always the alternative for good to overcome evil in this world. ;-)

(Source Photo: Andy Blumenthal)
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June 29, 2016

Compassion Instead Of Anger

So I was speaking to someone recently about how angry they were with some stressful things and people in their life. 

I listened carefully and tried to empathize--also in full transparency, it got to be a lot and I at some point was begging them to stop!

At one point, I just said, instead of being angry maybe try to be compassionate. 

And I could see in other person's reaction that they thought perhaps that I had hit on something a little eye-opening here. 

We can get angry about all the stresses and injustices that we perceive in our lives. 

People blame us, attack us, don't appreciate us, talk down to us, disrespect us, even bully us or try to hurt us.

Also life throws some pretty stinging to earth-shattering circumstances upon us.

And maybe we have every right to feel angry.

But usually the anger, unless we need the adrenaline-rush in fighting for our survival and for our core beliefs and values, doesn't help us achieve what we really want. 

What we want most of the time is to resolve things!

But getting angry and lashing out often only makes things worse. 

We act rashly, we overreact, we say and do things we may regret afterwards, and the consequences of our reaction can be severe to us afterwards in terms of alienating and harming others, escalating the situation and making it worse, creating hurt and destruction in our own wake, and even losing jobs or getting yourself in trouble and sent to the pokey.

If instead of getting angry and flinging arrows, we look at things from eyes of compassion, we can listen to others more carefully, understand the situation better, and try to rectify bad relationships or cope with stressful life events by employing emotional intelligence and a soft hand/skills. 

This is not to say that we should excuse really bad behavior or truly unforgivable misdeeds, but rather that we should look at things in a larger context, the role we play, and as part of our our life challenges to make things better and overcome.

Anger and the associated response is appropriate when the little devil is doing their misdeeds (lashing out severely and/or repeatedly with harm and intent), but compassion can help to see everything else for what it is or isn't and gives us an opportunity to react with a level head, a stable hand, and humanity as a first resort. ;-)

(Source Photo: Andy Blumenthal)
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June 23, 2015

Team, It's Not About You

This mug on teamwork was really funny.

Teamwork (noun):
1) A group of people doing what I say.
2) Work done that I can take credit for.

Of course, this really isn't teamwork, unless you consider it the "I Team." 

Yes, this is sort of sterotypical of bad bosses:
- They take the credit for the team's work when everything goes well.
- But they pass along the blame when something goes wrong. 

Has this ever happened to you?

It reminds me of another funny saying about how greedy, narcissistic people think:

"What mine is mine, and what's yours is mine."

In other words--mine, mine, and mine, why thank you!

The best bosses are humble and giving. They make sure everyone knows what the goals are and are working efficiently to achieve them. 

The credit goes to the indivudals and team who are working their butts off, and when appropriate, the boss will take the heat to help others save face and enable them to press forward with the mission. 

I remember one of my colleagues who is a supervisor and he was called out for doing a great job. Immediately he goes, "It's my team that make me look good." And knowing this person, that wasn't just talk or a show...he was completely sincere. 

That's leadership and an impressive human being--someone to emulate!

(Source Photo: Andy Blumenthal)
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June 18, 2015

Ready To Explode

So have you ever had to deal with someone at work and they are NOT exactly acting the consummate professional?

They may be volatile, angry, raising their voice, intransigent, threatening, acting the a*s, maybe even a little meshuga.

Yeah, unfortunately it happens (although it absolutely shouldn't)!  

People have crap going on in the office, at home, and sometimes they come in and they just can't cope.  

G-d forbid, they should never really "go postal" as in real violence--but you never really know what you are going to be dealing with. 

One colleague said some people are just "hypervolic"--a new word for someone who is excessive, over the top, and emotionally volcanic!

Yikes--scary enough. 

Another colleague I know who is excellent with people and has decades of experience dealing with a cast of characters told me, "I just look at everyone as a bomb ready to go off."

Ugh, not exactly how I would want to perceive people around me, but the point is well taken--you never know (and you can almost hear the ticking now). 

With some people we sort of know from dealing with them that they have some marbles loose, and while others may appear calm, cool, and collected on the outside, on the inside they may be a volcano ready to blow. 

Heck, you can't read everyone right and even if you do, you can try to calm them down, listen to them, work with them, talk sense to them, suggest some counseling or other outside assistance, but even then they may go off the deep end. 

Lots of personalities out there, lots of people with problems and stresses, and sometimes we in our best intentions may make mistakes or unknowingly say the wrong thing and it only inflames the situation.

Of course hopefully, calmer heads will prevail, professionalism will take front seat, and people will get some perspective and do the right thing...chill man!

But also keep in mind what my colleagues said, some people may  just be ready to go explode--like a volcano--and we need to be ready for that too. 

How do you prepare for this?

Yeah, I don't remember them covering that subject in leadership training--maybe with the exception of listen, show empathy, and if worst comes to worst you can either head for the exits to get away or shelter in place before the human stress bomb goes big boom! ;-)

(Source Photo: here with attribution to Camilo Rueda Lopez)
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June 13, 2015

A Delicate Balance

I love this desk doodad that I found in the gallery. 

Two guys perched at opposite ends of a strewn out ladder, balancing precariously on top of a sphere (maybe the Earth). 

Take a step forward or backwards and it can upset the balance of things and everyone falls down. 

Don't move--and you are in perpetual stasis--just balancing with the other guy so as not ruin the equilibrium of things, you're stuck in limbo.

Maybe this is the definition of either doing nothing and going nowhere or creating a lose-lose situation, where you try to benefit yourself at the expense of others and down you both go. 

What's the only way out?

You both have to step forward and advance together--create a win-win--the balance and fairness is maintained and both move closer to each other and the center of things. 

Climbing the ladder is really a balancing act with others you work with.

I tell people at work who get into it with each other, "listen, what's more important winning the petty argument OR building the relationship with the other folks who presumably you'll be working with for a long time to come?"

You may be able to talk or strong arm your way into getting what you want now, but do lasting damage to the relationship. 

Unless, it's a matter of right and wrong, make your best argument, but then be willing to compromise, especially if it means better teamwork and success in the longer scheme of things. 

Being task/goal-oriented is great, but drop the ball on being people-oriented and it's all be a big bust. ;-)

(Source Photo: Andy  Blumenthal)
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December 5, 2014

Paper Thin

I took this photo to show something "paper thin."

Did this after my daughter told me a quote she thought was pretty smart and which I immediately liked as well:

"No matter how thin you slice it, there will always be two sides."

- Jewish Philosopher, Baruch Spinoza

I think of the two sides in terms of peoples opinions.

And it's true, no matter how thin you cut the differences, there will always be at least two views about it--usually more! 

It doesn't make it easy to get to consensus, but I guess we all have to give a little. ;-)

(Source Photo: Andy Blumenthal, excuse the glare)
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April 21, 2013

What's Diplomacy Anyway?

This was a humorous engraved stone that I found in a gift shop today. 

It is a Concord "Words From The Wise," engraved paperweight, crafted in England. 

Diplomacy is generally associated with negotiation, persuasion, consideration, tactfulness, etiquette, and respect. However, this engraved paperweight has a little bit of a different view of it--"The art of letting someone have it your way."

Diplomacy has traditionally been differentiated from the use of military power in that diplomacy relies on "soft power" (co-opting or winning over cooperation), whereas the military employs "hard power" (coercion).  Both are ways of handling relations and resolving conflict.

More recently, some foreign affairs experts have started to use "smart power," which is situational-based--leveraging alliances and partnerships in some cases and a strong military in others. 

In any case, it's all about working together to bridge differences--and like the "Easy Button" the best way is to maintain a strong relationship, whether you get your way or not. ;-)

(Source Photo: Andy Blumenthal)
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October 6, 2012

Open Doors, Closed Minds

This was a funny photo at the local Pot Belly eatery.  

Their side door (right off their main entrance) is wide open, yet they have these two large signs that say "Keep Closed" and "For your safety back door must be locked at all times."

And inside this guy with a clipboard is schmoozing away--seemingly ignoring everything.

No delivery in sight either--maybe just the morning checkup on things.

So much for safety, following the rules, and probably good common sense.

It reminded me of a couple of things:

One is sort of the opposite of this scenario, where in the office, virtually every manager/leader purports to have an "open door" policy, yet really while their door may be open, their minds are closed.

They don't really listen to what people are telling them--issues, solutions, new ideas--they have their own ideas about things, how they are and how they ought to be. The others don't really matter to them, because they are in charge.

In this case emotional intelligence, social/interpersonal skills, communication abilities, and teamwork are all pretty low. Surprisingly or not, this is quite a lot of managers out there, I think.

The other thing this scene brought to mind is a related issue of access. Sometimes, we may try to get a briefing or presentation, or even just a discussion with superiors, but they always seem too busy. 

Without acccess, we are limited in pushing new ideas and innovations up and out--it stops with the gatekeepers. With access, we can work together to make great ideas and solutions even better.
It's interesting that access--such a simple thing you would imagine, is such a big deal. But it is common too that rather than dealing with new ideas or difficult issues, managers may simply find it easier to simply not deal with "the noise."

This is the equivalent of grade school, where you put the fresh-mouthed student in the corner, facing the wall, with a tall pointy dunce cap on their head--until they and everyone else gets the message that this not someone of significance. See them, laugh at them, then ignore them.

Access is another word for you mean something or you don't, in your bosses mind, at least, and in how they communicate about you to others. 

Lose access and you are in the wilderness and maybe will starve to death and die. Gain access and you have an opportunity to influence things for the positive--live and let others thrive.
Are you relevant or dead--is the door open--really or is it just a show. 

Your job as a leader and follower is too figure out how to open doors all around you, to bridge divides, communicate what you really think in a way that can be heard, influence the way forward, and make people feel--really feel--that they are heard, that they do have something important to say and contribute, and that everyone is valuable.

Door open or closed--your mission is the same. 

(Source Photo: Andy Blumenthal)

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