Doctors In Houston

With the crisis of Hurricane Harvey and the rains still battering Houston...

It was so amazing to read this morning about the doctors who are going all out to help people in need there.

Doctors staying in the hospital for days to cover their patients stuck there and requiring care and treatment.

And others that are wading through the waters at there own risk to get there to treat the sick.

One doctor mentioned was Adi Diab M.D. who trekked 3 miles through a foot of water to get Anderson Cancer Center "to attend to a patient undergoing an experimental cancer treatment."

He did this so as not to interfere with the patients scheduled treatment for the re-engineering of immune cells to fight a tumor.

I'll tell you, there really are some truly amazing people out there--whether doctors and nurses, firefighters and emergency responders, law enforcement and military personnel.

They run into danger and disaster zones when everyone else is running out. 

Is it professionalism, dedication, duty, or an angelic calling to help people and the nation in need.

This is our nation at its best--united!!!--and helping our neighbors, saving lives, and putting others before self.

"Houston there is a problem", and as unbelievably horrible and unfortunate as it is, perhaps it is also a critical reminder of what's really important and a healing to our great nation.  ;-)

(Source Photo: Andy Blumenthal)

Doctors In Houston

Thank You To The Rescuers

With all the devastation going on around Houston and the Gulf Coast from Hurricane Harvey...

I thought it would be nice to just take a moment to reflect.

First, the pain and suffering of the people affected. 

I couldn't believe last night when I saw this image of residents in a assisted nursing facility sitting up to the necks in flood waters.

Or this morning, when I saw a photo in the Wall Street Journal of a firefighter holding a mother with her baby daughter lying on her, rescuing them through the waters. 

With over 3,000 rescues performed for people stranded in attics, rooftops, in cars, and all over the city and surroundings, I also think it's important to recognize all the firefighters and other emergency workers who put their lives on the line to help others. 

The Houston area is expected to get 50 inches of rain in under a week, which is what their usual annual rainfall is. 

So there is massive flooding and damage from Harvey as well as 250,000 people without power. 

My prayers go out to the people impacted and gratitude to the people who help them. 

(Source Photo: here with attribution to Huffington Post)

Thank You To The Rescuers

I Got The Call

I got the call!

But not the one that I always wanted, which is to serve at the very highest echelons of government or/and industry for those values and things which I so hold dear. 

No, instead I got the call that my professor in college warned me about. 

He said:

"You will get a call one day from someone asking for a lot of cash--no questions asked! At that time, you will know who you're real friends are."

So I actually got this call (for real) and in the middle of my work day.

This person who contacts me is considered quite affluent and with an extensive network, and I know him/her for only a relatively short time. 

Person:

"You know you're like family to me Andy...I need $2,000--in cash--by 7 pm. I'll pay you back $500 on Friday and the rest by Monday."

Me (Stunned):

"What--is this a joke or something?"

Person:

{Repeats again the request}

Me:

"OMG. What's wrong--is everyone okay? Are you in any trouble?"

Person:

"Uh, everyone's fine...don't ask me any questions--there's no time for this now."

Me {Reaching for some humor in this bizarre situation}:

"Oh, only $2,000--I thought maybe you needed $2 million--that's no problem, of course."

Person:

"Please don't make jokes now Andy--this isn't funny!"

Me {Trying once again to get some more--any--information}:

"Can you just explain to me what's going on--I really want to understand, so I can help you."

Person:

"Do you have the cash or not?"

Me: 

"To be frank no. I don't keep any cash around. {Inquiring to learn more...} Could you take a check or something else?"

Person:

"No. Listen, can you go to the ATM now?"

Me {frustrated by the abruptness, lack of sensical communication, and pushiness, as well as more than a little suspicious at how this is all going down}:

"Well the ATMs have a cash limit. Also, I would really need to check with my {lovely} wife first,"

Person {seeing they weren't getting what they wanted when they wanted it}:

"Okay, well if you can't help, I'll just call someone else--thanks {hanging up on me}!" 

WOW!

Despite having trusted this person and feeling very hurt by all this, I still called the person back later that evening to follow up and because I truly cared, and they were still not any more forthcoming with me, and in fact, were quite attacking that they were sorry to have called me.

But I wasn't sorry...my college professor was right on, thank G-d--I do know who my friends are!

Whether its a lunch date, LinkedIn/Facebook contact, or social invitation, be discerning about the motives of people--outside of any sane and normal context--that are seeking to "friend" you. ;-)

(Source Photo: Andy Blumenthal)

I Got The Call

Ooh That Is Good

Hey, congratulations to Roger Federer on winning his 19th tennis championship. 

It's an absolutely awesome level of athletic achievement and it's definitely something to celebrate. 

But when I saw this photo of him and his trophy in the paper this morning, it seemed over the top!

Whenever someone sets their mind to something, works really hard, and is thank G-d able to achieve it--that is something to be happy about and enormously grateful for. 

Hey, listen, I understand there are some real superstars out there and I respect them! 

However, seeing this guy clutching his trophy in both hands, smelling it, kissing it, and more...it looks to me more like idolatry than the pure, sweet smell of success. 

I get it--he worked super hard, achieved impossible things, and deserves to savor the incredible moment--no one is taking that away from him. 

Instead of that gold trophy, wouldn't you rather see him kissing his wife and children, thanking G-d (and his coach maybe), and saying things like how he will continue to use his success and earning to help others or maybe train the next generation of aspiring athletes. 

I applaud Federer more for his known philanthropy in helping disadvantaged children and doing charitable events for disaster victims than for winning his 19th championship (hey, 18 would've been fine too).  

In the end, self- (and trophy-) love and admiration is not the something to celebrate, but should instead point us back to character and using our strength and achievements to help others.

For what is really important in life, there is no earthly trophy for--and certainly not one worth any ultimate embrace. ;-)

(Source Photo: Andy Blumenthal via Wall Street Journal)

Ooh That Is Good

Getting To Yes

I thought this was a good and important customer service principle:

"Don't make me go through NO
To get to YES."

When it comes to customer service, the default for reasonable requests from good customers should always be YES!

We can either make the experience miserable for the customer and leave them fuming, never coming back, and bad-mouthing us or we can make it fair, easy, accommodating, and a WOW experience!

Why not build your customer base and reputation for excellence rather than erode it? 

(Source Photo: Andy Blumenthal)

Getting To Yes

It's Like Saving The Whole World

I saw this sign hanging prominently in a large local Baltimore hospital here (and it comes from the Talmud): 

"He who saves one life...It is as if he saves a whole world."

For doctors, nurses, and other medical practitioners, what greater purpose or joy in life than to save other human lives!

Each person is truly a whole world unto themselves...their thoughts, feelings, and their contributions!

Who knows what one single act of kindness or generosity from someone can have--what impacts down the line to one or even billions of others. 

Today, I have a friend that is undergoing a major operation in this hospital. 

My thoughts and prayers are with him. 

This is his third hospitalization in the last few weeks and it's time for the doctors--with G-d's help--to save his life.

I actually had something similar to this friend many years ago, but the technology wasn't there yet to diagnose it, and I had to have emergency surgery where they went in "exploratory" to find out what the heck was going on.

And thank G-d that they did--they literally saved my life at the time or I wouldn't be writing to you all today. 

I feel so grateful to G-d for his mercy to us and for giving us modern medicine and technology and all the wonderful people who work tirelessly to help all the sick people and to help save their very lives.

I am wishing the best of luck to my friend to come through this with a full and merciful healing.  ;-)

(Source Photo: Andy Blumenthal)

It's Like Saving The Whole World

It's Not (Always) Easy

Sometimes, we see people--especially on social media these days--and they look "all that!"--so happy, so loved, so rich, so with everything--so it seems (superficially). 

But there is definitely another reality out there, and that is that everyone has problems:

- Family
- Health
- Finances
- Work
- School
- Conflict
- Spiritual

Like Helen Keller said: 

"I cried because I had no shoes until I met a man who had no feet."

I remember as a child, if I felt sad about something, my dad at times would remind me about the children in the hospital, and to think about how we can help others less fortunate--and he was right!

What I see in life is a lot of people trying, but also so many challenges, failures, and suffering along the way...unfortunately, it's part of the learning and growth equation, and in why we're here. 

In college, I always remember one (English) professor who taught me from Henry David Thoreau:

"Most men lead lives of quiet desperation."

Sometimes, in our solitude or when we speak quietly from our heart with our closest loved ones, we feel and express some of those deep feelings of hurt, pain, and suffering from our lives.  

Those experiences, memories, and feelings are not all that there is of us, but it is certainly a part of all of us--although maybe only the brave will admit theirs.

It's not shameful to feel, to cry, and to be human. 

It's certainly not what Facebook and Twitter are all about. 

But it's a genuine and critical part of us which recognizes as my dad also taught me that--life is not easy--and that we have to fight every day to do our best and to help others to do theirs. ;-)

(Source Photo: Andy Blumenthal)

It's Not (Always) Easy

Poverty Stinks

A lady dropped these placards around on the Metro yesterday with a little pack of tissues. 

It says:

"Hi, I have 2 kids and I'm a single mother and I have no job. If you can please help me for food and for rent. G-d bless you. Thank you."

It is heart-wrenching, the poverty!

People without food or shelter. 

Many without medicine and proper clothing. 

Basic things that most of us take for granted.

It takes so little for everything to go to sh*t. 

Both individually and also societally. 

The world can be a cruel, cruel place. 

But people can open their hearts and wallets to help others. 

Also, advocate for people that are less fortunate. 

Imagine G-d looking down and what does he see from us. ;-)

(Source Photo: Andy Blumenthal)

Poverty Stinks

A Curse That Is Really A Blessing

So here is an amazing true story from this week.

My wife was in Israel. 

She went to the Kotel (Jewish Temple Mount in Jerusalem) to pray. 

On the way, an old, poor man stopped her and asked for food. 

My wife gave him her sandwich. 

Then after walking another block, he stopped her again and gestured for assistance. 

This time, my wife gave him some money too.

After this, she asked him if he would bless our family.

And he did and also gave a special blessing to my elder daughter who had just recently gotten engaged. 

My wife also went to the Kotel and prayed for us and her. 

That same evening back in the States here, my daughter and her fiancee ended their engagement. 

At first, the breakup seemed like a big disappointment and that a terrible thing had happened--almost like a curse--but G-d works in mysterious ways. 

When we saw the reasons for the breakup, we realized fully that G-d had indeed heard the blessings of the old, poor man (maybe an angel) and the prayers of my wife.

We wish the young man all the best in his future, but we just saw clearly that this was not the right match. 

So what at first can seem like a curse is really a blessing in disguise. 

Truly, when you give charity, you're not only helping others, but it's really a blessing for you too. 

Thank you to the old, poor man in Jerusalem and to Hashem who heard my wife's prayers at the Kotel. ;-)

(Source Photo: Dannielle Blumenthal)

A Curse That Is Really A Blessing

Sharing The Loaf

So I am continuing to learn so much about who is good and who is not so good. 

Some people are literally so amazing--giving and caring of others--if they literally have just a single loaf of bread, they will share that willingly with others.

- Their perspective in grounded in a faith that whatever they have, they see it as a gift from G-d and it is only given to them as an opportunity to do good with it. 

Then there are others that no matter how much they seem have--and it could be millions of $$$--yet they still can't stand to see others with even half a mouthful of bread.

- In their narcissistic view, what's theirs is exceedingly and deservingly theirs, and what's yours, they believe should also be theirs!

Yet sometimes we misjudge people out of fear or just not knowing enough about them.

We don't know which category they fall into. 

Will they give you the shirt off their back or would they rip the shirt off you blind?

These are some of the challenges we face when confronting others in this scary world of souls being perfected and those that are still all too sullied. 

But the righteous will inherit the earth and more importantly, the Heavens...because the truth becomes known and is always absolutely clear to The One Above--and the evil ones, they will wither and die. 

(Source Photo: Dannielle Blumenthal)

Sharing The Loaf

Needed: A Giving Hand With Smart Border Security

While we should certainly help immigrant refugees and those in need, we also need to provide adequate vetting and border security for our people. 

This does not mean that all immigrants are bad or that we are mean or paranoid, bur rather that we need to take smart and measured precautions in the dangerous times we are living in.

Al Qaeda, ISIS, and other such brutal terrorist organizations have shown they mean murderous business, and they are vowing to strike at the hearts of America and the West.

So while we open our hearts, we can't close our eyes!

Safeguard America and the good decent people already here, and at the same time be merciful and giving to immigrants, but don't sacrifice one for the other. ;-)

(Source Graphic: Andy Blumenthal with photos adapted from here and here and with attribution to the New York Times and Alan Silver)

Needed: A Giving Hand With Smart Border Security

Thank You Chaplain Berning

I read about this amazing "Spiritual Communications Board" that Chaplain Joel Nightingale Berning invented for New York-Presbyterian/Columbia University Medical Center. 

The board allows hospital patients who are intubated or otherwise can't talk to communicate their spiritual health and needs. 

The top part allows the person to say what religion they are. 

The bottom left, are choices for how they feel from afraid and lonely, to nervous, helpless, and hopeless, and even to identify on a scale of 0 to 10, the level of their spiritual pain. 

And on the bottom right, they can point to ask for spiritual help... from a prayer, song, or blessing to talk with me, sit with me, get my family or hold my hand. 

While hospitals have traditionally been focused on getting a person, with G-d's help, physically healthy again, it is wonderful to see people, like Chaplain Berning looking after the spiritual side of patients wellness and health as well. 

To heal, people don't just need surgeries and medicines, but they need to deal with all the emotions and pain surrounding their condition and their challenging life situations, and this is something that spiritual caregivers can make a huge difference with. 

The health of the soul and the body are linked in more ways than one. ;-)

(Source Photo: here with attribution to Chaplain Berning)

Thank You Chaplain Berning

Communicate And Do Good In This World

This is a really good quote by Jay Danzie:

"Your smile is your logo, your personality is your business card, how you leave others feeling after an experience with you becomes your trademark."

I heard someone else say it another way:

"The only way to read your audience is with eye contact and smiles."

Basically, it comes down to leaving people with a positive feeling through your interactions, and influencing others for the good. 

We have one chance to make a first impression--so yes, wow people with your smile, personality, integrity, and inspire them to do and speak good. 

If we all just say or do just one more good thing everyday, imagine that multiplied by 7.5 billion people. 

Now, multiply that by 365 days a years and you have 2.7 trillion more good things said and done in just a single year.

Imagine our Heavenly Father looking down at us with so much good in our souls' bank.

We can all be an influence for good--just think about it and go out and do it! ;-)

(Source Photo: Michelle Blumenthal)

Communicate And Do Good In This World

The Great Trump Wall

So today, President Trump signed the executive order to start the process of putting up the border wall with Mexico. 

Generally, I don't think anyone with a heart seriously questions the need to continue robust immigration for those in need that are seeking asylum or refuge from all sorts of persecution as well as for humanitarian reasons...of course, we must continue to have empathy and be kind and compassionate to people, period. 

However, the Great Trump Wall needs to go up to secure our borders.

We have over 11 million illegal immigrants in the U.S. and roughly 400,000 crossing the border and settling here illegally on an annual basis. 

With human trafficking, illegal drugs and weapons, criminals and terrorists, and others just coming on over willy nilly, this is not the way to secure a nation's border or run a country. 

We have the right and responsibility to create safety and security for people. 

Running across the border, catch and release, or just illegally staying is not a policy, but rather immigration chaos. 

We and our families all came to this country seeking a better life and are so fortunate to be here, and we should and must pay it forward.

Immigration should be based on well-thought and sound policy that genuinely helps people in need and advances the interests of the nation.

In terms of freedom, equality, and human rights, we definitely want to tear down the walls the separate us!

However, for border security, catch me if you can is not a strategy or policy--just plain neglect and chaos. ;-)

(Source Photo: Dannielle Blumenthal--funny pic because I was actually pretending to tear it down.)

The Great Trump Wall

New Beginnings

New beginnings this week at HHS.

This is the view from HQs. 

Grateful for the opportunity to serve.

Thank you G-d. 

(Source Photo: Andy Blumenthal)

New Beginnings

Robotics Help The Paralyzed Stand And Regain Mobility

Some of the best work being done in robots to help disabled people is from Dr. Amit Goffer of the Technion University in Israel. 

ReWalk is a robotic battery-powered exoskeleton with motorized legs and hips that enable paraplegics to walk, turn, and even climb and descend stairs again--and is FDA cleared as of 2014. 

And UPnRIDE is a wheeled auto-balancing robotic device that enables quadriplegics to stand and be mobile. 

The inventor, Dr. Goffer, is himself paralyzed from the waist down due to an accident 20-years ago.

This has inspired him to create these absolutely amazing robotic devices to assist all disabled people who are wheelchair bound. 

Approximately 1% of the people are wheelchair bound that's 70 million! 

And surely, many more especially in the developing world need wheelchairs and don't have them.

So these amazing robotic devices have the incredible capacity to help so many people stand and regain their mobility and dignity again. 

These are nothing short of miraculous and a new beginning for so many people suffering from spinal cord injuries, multiple sclerosis, palsy, strokes and more. 

Being able to stand again is not only psychology healthy and helpful for mobility, but it may aid in preventing secondary conditions that wheelchair-bound people can suffer, such as osteoporosis, diabetes, heart disease, loss of lean mass and difficulty with bowel and urinary functions.

ReWalk has also received approval for coverage from the U.S. Department of Veterans Affairs for those qualifying and with spinal cord injuries. 

Hopefully, this is just the beginning for helping people around the world. Mobility is life! ;-)


(Source Photo: here with attribution to The Times of Israel)

Robotics Help The Paralyzed Stand And Regain Mobility

On The Train Of Life

My beautiful daughter, Michelle, forwarded this wonderful message to me about our journey through life, and I wanted to share it with everyone.

🚂🚋🚋🚋🚋
Life is like a journey on a train...
with its stations...
with changes of routes...
and with accidents !

🚂🚋🚋🚋🚋

We board this train when we are born and our parents are the ones who get our ticket.

🚂🚋🚋🚋🚋

We believe they will always travel on this train with us.

🚂🚋🚋🚋🚋

However, at some station our parents will get off the train, leaving us alone on this journey.

🚂🚋🚋🚋🚋

As time goes by, other passengers will board the train, many of whom will be significant - our siblings, friends, children, and even the love of our life.

🚂🚋🚋🚋🚋

Many will get off during the journey and leave a permanent vacuum in our lives.

🚂🚋🚋🚋🚋

Many will go so unnoticed that we won't even know when they vacated their seats and got off the train!

🚂🚋🚋🚋🚋

This train ride will be full of joy, sorrow, fantasy, expectations, hellos, good-byes, and farewells.

🚂🚋🚋🚋

A good journey is helping, loving, having a good relationship with all co passengers...and making sure that we give our best to make their journey comfortable.

🚂🚋🚋🚋🚋

The mystery of this fabulous journey is:
We do not know at which station we ourselves are going to get off.

🚂🚋🚋🚋🚋

So, we must live in the best way - adjust, forget, forgive and offer the best of what we have.

🚂🚋🚋🚋🚋

It is important to do this because when the time comes for us to leave our seat... we should leave behind beautiful memories for those who will continue to travel on the train of life."

🚂🚋🚋🚋🚋

Thank you for being one of the important passengers on my train... don't know when my station will come... don't want 2 miss saying: "Thank you."

🚂🚋🚋🚋

On The Train Of Life

Death With Dignity

It is amazing that still in the 21st century there is not widespread acceptance and legality of physician-assisted suicide. 

Even the term voluntary euthanasia (from the Greek meaning good death) is still considered taboo--similar to using the term radical Islamist.

People are afraid to call a spade a spade and deal with life's complexities and harsh realities. 

All through history, mankind had the code of conduct and honor that when someone (person or animal) was mortality wounded by nature or in battle, they would be "put out of their misery."

This is called COMPASSION!

Yet, in modern-day civilization, extremist PC-ness (politically correctness) dooms even such a basic fundamental act of decency toward one another. 

Like with radical Islam, the fear of saying it and admitting to a war against extremist and murderous religion ideology cannot be fathomed and so "leadership from behind" mandates that we close our eyes and pretend the boogeyman isn't really in the room--even if it means continuous losing in the global war on terror. 

Similarly, with euthanasia, poor excuses for leaders fear that once the genie is out of the bootle, people will just be committing arbitrary acts of suicide left and right. 

Unfortunately, these weak people in leadership positions are not leaders, but rather cowards who force others to suffer whether by the hands of terrorism and war or by the unnecessary and cruel suffering for people with the most horrible illness and disabilities in society. 

In 1988, "Dr. Death," Jack Kevorkian, provided assisted suicide to someone with the horrible, Lou Gehrig's Disease, and in turn, he had to spend 8 years in jail for second-degree murder.

Fortunately, there are now already 5 U.S. states where "physicians cannot prosecuted for prescribing medication to hasten death", where individuals that "have a terminal illness as well as a prognosis of six months or less to live." These include: Oregon, Vermont, Washington, California, and Montana (when mandated by a court ruling).  

Similarly, overseas in Switzerland, associations like DIGNITAS, provide services "accompanying dying patients at the end of their lives and assistance with suicide."

The person must have a: 

- "terminal illness" and/or an 
- "an "unendurable incapacitating disability" and/or 
- "unbearable and uncontrollable pain."

The end is made reasonable and humane by having a in-depth evaluation, followed by at least 2 face-to-face meetings with doctors, getting a prescription for the medicine, setting a mutually agreed date, having loved ones at their side, and self-administering the fatal dose of Sodium Pentobarbital (NaP), usually 15 mg by swallowing or administering by gastric tube or intravenously.

The medicine is "lethal, fast-acting, and completely painless"--after taking it, the patient falls asleep within a few minutes and passes peacefully. 

Having seen my own mother suffer horribly with Parkinson's Disease, I know that voluntary euthanasia would not only have been the merciful thing to do, but the right thing to do to help people. 

Political correctness and fear of doing what needs to be done is no excuse for prolonging the suffering of those that want to exercise their right to die and who deserve their final peace. ;-)

(Source Photo: Andy Blumenthal)

Death With Dignity

Make People and Time Count

So there was an article in Slate about how kids think these days.

And it's a reflection of the adults, of course. 

When 10,000 middle and high school students from 33 schools across the country were asked, what's more important--80% chose high achievement or happiness as their top priority vs just 20% who picked caring for others.

The kids who chose their happiness and achievement over helping others tended to score low on empathy and were at greater risk of being "cruel, disrespectful, and dishonest."

Bottom line is that these are our values that we impart when we recognize and reward our children for things like good grades and extra-curriculars, but not for helping or caring about others. 

Pretty much, I think parents worry that their kids should be able to support and care for themselves, because that's what's considered our primary responsibility as parents--to make sure the next generation survives and can go on physically and materially once we are gone. 

In a way, it's Darwinism and survival of the species and of the fittest. 

The problem is survival of our physical manifestation is not equivalent to the thriving of the spiritual being inside all of us. 

It's not enough to live, but we have to live a good and descent life.

Our bodies wither and die, but our souls learn, grow, and go on to the afterlife. 

Yesterday, I had this freakish accident, going through the turnstiles on the Metro in Washington, DC.

The person before me went right through the gates as they opened, but when I put my pass down and went through, the gates had a glitz and closed suddenly right on my legs (and my artificial hips) and I went tumbling forward hard to the floor. 

Amazingly, two wonderful bystanders (not the Metro employees who didn't even flinch or care) came rushing over to me, and literally lifted me up by the arms and handed me my wallet and glasses which had fallen to the side. 

One of the people that helped was especially nice to me, and he asked me how I was and really seemed to care that I was alright--imagine that a complete stranger in the Metro! 

The two people who stopped to help could've literally hopped right over me to rush for the train at the end of the day like everyone else, but they didn't.

To them, caring was more important than their own time. 

Maybe I got the 20% yesterday, but it made me realize AGAIN how terrific some people are and they truly make time count--by making people count--like unfortunately many others may never ever bother to. ;-)

(Source Photo: Andy Blumenthal) 

Make People and Time Count

We All Have It In Us

So this is a very cool sweat jacket with the Superman and all look. 

We all like to think of ourselves as possible superheroes. 

Whether we dress the role or not, the most important thing is acting it. 

Every day, we face circumstances and decisions and we have to decide whether we rise up to the occasion as the superhero or we acquiesce to what's easy or lucrative and do the villain thing. 

From the time we are kids, we glorify the superheros not just for the awesome cool powers they have, but for doing something amazing to help people and the world with it. 

Somewhere from being a kid to a grown-up, many people end up letting go of that superhero dream as they face the harsh realities of life everyday. 

But deep down inside all of us is that superhero!

Good over evil is not just a story for children's bedtime or imagination, but it is our battle to be fought and won--that's what a good life is for those that never lose their fundamental beliefs. ;-)

(Source Photo: Andy Blumenthal)

We All Have It In Us