Showing posts with label Credible. Show all posts
Showing posts with label Credible. Show all posts

October 15, 2016

Peace Through Strength

So this is what I've learned about conflict management...

Obviously, we are better off without conflict and to simply all get along--that's the ideal!

Now unfortunately, in real life there may be situations where we may have fundamental differences of opinions and goals, and at times these may seriously clash. 

What's good for you, may be bad for me (or vice versa)...that's called a win-lose situation. 

And when we don't see eye to eye and can't get along, then either we can try to work it out and that's where diplomacy comes in or at other times, we may have no choice but to take up arms and go to war.

Our first choice is diplomacy. Here, we sit down to listen and try genuinely to understand each other, and have empathy on others...life is not easy for anyone. 

Still we need to mesh what others want with what we need for our own wellbeing and progress, and that's where negotiation, compromise, and de-escalation come into play. 

Best case scenario, we come up with a win-win situation, where we can both walk away from the table with a respectable enough amount of what we each want and our egos still intact, so that that we can all go our merry ways and pursue our lives and live within our values and amidst security.  

However, in some cases, some may be so unreasonable, intractable, and their actions so aggressive, egregious, and dangerous as to threaten, harm, and violate the lives of others, that it's intolerable for it to continue any longer.

What's left when we can't put up and shut up, and when talk is exhausted, is to fight for what we believe in, for who we are, and for our right to live and prosper. 

Once, twice, three times and you're out of time and luck--we are seriously headed for a clash of persons and/or civilizations. 

Peace is better won without firing a shot, but when it's time to pull out the guns, they better be damn big and deadly ones. 

That is called peace through strength...where we have the guts and means to back up our position with force, if necessary. 

None of this bullshit of bringing a knife to a gunfight; instead, when we have no choice but to fight, we fight to win and everything is on the table. 

Peace is the preference, but if war is the only answer, then the other side may have unleashed hell, and that is what they will get from peace through strength delivered! ;-)

(Source Photo: Andy Blumenthal)
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October 6, 2014

Lock Or Peephole

So is that keyhole in privacy for a lock and key or as an exhibitionistic peephole?

The New York Times had an excellent article on this yesteday, called "We Want Privacy, but Can't Stop Sharing."

We are compelled to share online to demonstrate that we are:

- Important
- Interesting
- Credible
- Competent
- Thoughtful
- Trustworthy

The problem is when you inappropriately overshare online, you may leave youself little to properly disclose in building real-world intimate relationships in a normal give and take of "opening and closing boundaries."

Moreover, being like a lab rat or in a house of glass walls for all to watch indiscriminantly can leave us with feelings of "low self-esteem, depression, and anxiety."

Being under observation--even when it is voluntary--implies being open to judgement and this can drain us of our ability to be ourselves, creative, and take calculated risks.

We don't want to become too busy brushing our hair back and smiling for the camera and making everything (artificially) look like made for reality TV (e.g. Kardashian) perfection. 

The key to privacy is to disclose what needs to be shared, put a lock on what's personal, and not arbitrarily leave the peephole eyes wide open. ;-)

(Source Photo: here with attribution to g4ll4is)
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November 16, 2008

Enterprise Architecture Plans that Stick

I read a great little book today called Made to stick by Chip and Dan Heath about "Why some ideas survive and others die."

As I read this, I was thinking how very applicable this was to User-centric Enterprise Architecture in terms of making architecture products and plans that stick—i.e. they have a real impact and value to the organization and are not just another ivory tower effort and ultimately destined as shelfware.

The Heath brothers give some interesting examples of stories that stick.

Example #1: A man is given a drink at the bar by a beautiful lady that is laced with drugs and he finds himself waking up in a bathtub on ice with a note that tell him not to move and to call 911—he has been the victim of a kidney heist and is in desperate need of medical attention.

Example #2: Children Halloween candy is found tampered with and there is a scare in the community. The image of the razorblade in the apple is poignant and profoundly changes people’s perception of and trust in their neighbors.

Now, you may have heard of these stories already and they probably strike a deep chord inside everyone who hears them. Well, surprise—neither story is true. Yet, they have lasting power with people and are remembered and retold for years and years. Why do they stick, while other stories and ideas never even make it off the ground?

Here are the six necessities to make ideas have lasting, meaningful impact and how they relate to enterprise architecture:

Simplicity—drilldown to essential core ideas; be a master of exclusion; come up with one sentence that is so profound that an individual could spend a lifetime learning to follow it. In enterprise architecture, keep information products and plans straightforward and on point.

Unexpectedness—violate people’s expectations; surprise them, grab people's attention; I call this the shock factor. In architecture, we can use principles of communication and design (for example identify critical relationships in the information) to garner people’s attention, and help them come away with actionable messages.

Concreteness—use concrete images to ensure our idea will mean the same thing to everyone. In enterprise architecture, we can use information visualization to make information and ideas more concrete for the users (i.e. “a picture is worth a thousand words.”)

Credibility—promote ideas in ways that they can be tested, so that they are credible to the audience. An example is when Reagan was running for president and he asked Are you better off today than 4 years ago. This brought the message home and made it credible with voters in ways that pure numbers and statistics could not. For architects, the roadmap provided to the enterprise must be credible—it must have the level of detail, accuracy, comprehensiveness, and currency to garner acceptance.

Emotions--make your audience feel something; people feel things for people not for abstractions. In architecture and planning, we need to inspire and motivate people in the organization effectively influence, shape, and guide change. Remember, there is a natural resistance to change, so we need to appeal to people intellectually and also emotionally.

Stories—tell stories that are rich and provide for an enduring mental catalogue that can be recalled for critical situations in later life. Often, architects create isolated products of information that describe desired performance outcomes, business processes, information flows, systems, and technology products and standards; however, unless these are woven together to tell a cohesive story for the decision makers, the siloed information will not be near as effective as it can be.

These six principles spell out SUCCES, and they can be adeptly used successfully by enterprise architects to hone information and planning products that enable better decisions. These are the types of architectures that stick (and do not stink) and are truly actionable and valuable to the organization.


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