October 9, 2011
End Of The World, Almost
October 8, 2011
Under "The Thicker Skin"
Under "The Thicker Skin"
October 7, 2011
Think Different, Change The World
Think Different, Change The World
October 2, 2011
Robots Are Not Just For Fighting
Robots Are Not Just For Fighting
October 1, 2011
When a Phone is Not Just a Phone
When a Phone is Not Just a Phone
Vigilance on a Wrist
Vigilance on a Wrist
I Want To Be Possible
And is it really what we want to be, when we, proverbially, grow up?
I Want To Be Possible
September 25, 2011
They're Not Playing Ketchup
Heinz, headquartered out of Pittsburgh PA, is ranked 232 in the Fortune 500 with $10.7B in sales, $864M in profits, and 35,000 employees. They have increased their revenue from emerging markets from 5% a few years ago to more than 20% today.
1) Applicability--Your products need to suit local culture. For example, while Ketchup sells in China, soy sauce is the primary condiment there, so in 2010, Heinz acquired Foodstar in China, a leading brand in soy sauce.
2) Availability--You need to sell in channels that are relevant to the local populace. For example, while in the U.S., we food shop predominantly in grocery stores, in other places like Indonesia, China, India, and Russia, much food shopping is done in open-air markets or corner groceries.
3) Affordability--You have to price yourself in the market. For example, in Indonesia, Heinz sells more affordable small packets of soy sauce for 3 cents a piece rather than large bottles, which would be mostly unaffordable and where people don't necessarily have refrigerators to hold them.
4) Affinity--You want local customers and employees to feel close with your brand. For example, Heinz relies mainly on local managers and mores for doing business, rather than trying to impose a western way on them.
Heinz has a solid strategy for doing business overseas, which includes "buy and build"--so that they acquire "solid brands with good local management that will get us into the right channels...then we can start selling other brands."
Heinz manages by being risk aware and not risk averse, diversifying across multiple markets, focusing on the long-term, and working hard to build relationships with the local officials and managers where they want to build businesses.
"Heinz is a 142-year old company that's had only five chairmen"--that's less than the number of CEO's that H-P has had in the last 6 years alone.
I can't help but wonder on the impact of Heinz's stability and laser-focus to their being able to develop a solid strategy, something that a mega-technology company like H-P has been struggling with for some time now.
If H-P were to adopt a type of Heinz strategy, then perhaps, they would come off a little more strategic and less flighty in their decisions to acquire and spin off business after business (i.e. PCs, TouchPads, WebOS, etc.), and change leadership as often as they do with seemingly little due diligence.
What is fascinating about H-P today is how far they have strayed front their roots of their founders Bill and Dave who had built an incredibly strong organizational culture that bred success for many years.
So at least in this case, is it consumer products or technology playing catch-up (Ketchup) now?
P.S. I sure hope H-P can get their tomatoes together. ;-)
(Source Photos: Heinz here and H-P here)
They're Not Playing Ketchup
September 24, 2011
Have Your Voice Heard
Have Your Voice Heard
September 23, 2011
A Single Candle
A Single Candle
September 21, 2011
Shalom Rotundus
Shalom Rotundus
September 18, 2011
Bringing The Marriage Back Into Our Jobs

Federal Times (11 Sept 2011) reported on a human capital study done by the Partnership for Public Service (PPS) and Deloitte that found that "after the three-year [employment] mark, employee' satisfaction scores plummets" from 77.2 the first year to 66.2 after the third year.
Tim McManus, the VP for PPS underscored the significance of employee dissatisfaction on productivity and retention, when he stated that "it's more than just the end of the honeymoon period; your marriage is on the rocks."
For sometime now, we have been hearing about the high frequency of job changing for Gen Xers and Yers; this week, I actually heard of someone who had changed jobs literally 50 times before the age of 30!
Certainly, I would imagine that living in a high-tech, fast-paced culture that we do now, contributes to the number and rate of job changes, where people are looking for lots of responsibility and recognition in short order or they simply move on. There is a notion that life is too short to waste it in an unproductive or unfulfilling job.
Further, the poor economy, where layoffs have become commonplace has likewise contributed to an employment culture where employers and employees no longer feel beholden to each other, and each is looking out for their own best interests rather than their mutual success.
Unfortunately, what is getting lost in this employment picture is the notion of career. To employers, a person has become a human capital asset--kept on-board only as long as they remain more of an asset than a liability. And correspondingly, to many employees a "job is just a job" now-a-days--it is a temporary phenomena for X hours a weeks for "as long as it lasts," rather than a long-term place for personal and professional growth.
In a class this week, I had the privilege of hearing a terrific career development officer discuss the lifecycle of a job, as follows:
1) Steep Learning Curve -- We all go through it...can anyway say, "how do you use the copy machine?"
2) Strong Expertise -- This is the point where we are really excelling...we have become subject matter experts and are valued for that expertise.
3) Losing Your Edge -- At a certain point, people start to lose interest, performance, or get out of sync with their boss or the organization.
4) Hitting Rock Bottom -- If there is no course correction, employees who have "lost their edge" go on to become restless and dissatisfied and risk a precipitous decline.
Picture step 4 as a potential big SPLAT.
Most people start off their careers "bright eyes and bushy tailed," but at some point, if they are not well-managed, they become discouraged, disillusioned, demoralized and so on.
Obviously, this hurts the organization and the employee--both suffer when the two are out of sync. However, employees may change jobs at any stage in the lifecycle of a job, but the later stages become more painful for boss and employee.
So as leaders, are there things we can do to keep job satisfaction scores high or does the very notion of a lifecycle of a job mean that eventually "all good things must come to an end"?
I think we certainly can do things to make for a longer and more fulfilling job life cycle--training and career opportunities, ethical management, good communication, recognition and rewards, mentoring and coaching, work-life balance, treating people fairly, and more.
At the same time, even in ideal situations, people, organizations, and markets change, and we must change with them. It is important to recognize, when things have changed inside ourselves and our organizations, and when it's time to make a change outside in the job market. This is healthy when it's done for the right reasons and when it results in new opportunities to learn, grow, and contribute.
Every situation brings new challenges and opportunities and we need to meet those head-on striving for job satisfaction, working through times of dissatisfaction, and recognizing life cycles are normal and natural--we are all human.
Good luck!
(Source Photo: here)
Bringing The Marriage Back Into Our Jobs
September 17, 2011
Fitting Every Consumer A VIP
Fitting Every Consumer A VIP
Peepoo, It's All In The Bag
Peepoo, It's All In The Bag
September 11, 2011
Cleverbot Proposes Marriage
Cleverbot Proposes Marriage
September 10, 2011
Kamikaze UAVs
Kamikaze UAVs
Rising From The Ashes of 9/11

Rising From The Ashes of 9/11
September 9, 2011
Now You See It, Now You Don't
Now You See It, Now You Don't
Visualizing IT Security
Visualizing IT Security
September 5, 2011
The Irreplaceables

The Irreplaceables
September 4, 2011
9/11 - A Lesson In Risky Business
9/11 - A Lesson In Risky Business
September 3, 2011
Weeding Out The Servant-Leader From The Psychopath
Weeding Out The Servant-Leader From The Psychopath
September 2, 2011
Vizualize Yourself
I tried out this new visual resume online called Vizualize Me.
Vizualize Yourself