September 17, 2011
Peepoo, It's All In The Bag
November 5, 2010
Turning Consumerism Into Collaboration
I’m sure you’ve noticed that we are historically and fundamentally a consumerist society.
We spend a lot of time and money shopping and buying things—many of the things that we buy, we acknowledge that we don’t even need—just check your attic lately? :-)
Many compulsive buyers have even self-proclaimed themselves “shopaholics.”
Aside from being somewhat obsessive compulsive in the way we treat buying and owning things, we tend to be pretty wasteful in buying and throwing out things, often from individualized, single use servings—think fast food, as one example.
The result, according the Environmental Protection Agency (per WiseGeek), the average American produces 4.4 pounds of garbage a day or 1,600 pounds a year (and that doesn’t include industrial waste or commercial trash).
On the flip side of all the tossing out we do, are “hoarders” or those with the tendency to keep lots of things, often piled high in every corner of their homes and offices; there is even a show called by the same on A&E television dedicated to this.
So we shop a lot, spend a lot, buy a lot, and then consume it, hoard it, or toss it. And we do this with enormous volumes of things and in ridiculously rapid cycle times—for example, how many times a week do you find yourself in the stores buying things or then taking out the trash generated from it? (I can practically hear the lyrics of the Hefty commercial playing: ”Hefty, Hefty, Hefty—Stinky, Stinky, Stinky…”)
Overall, it’s a crazy system of conspicuous consumption driven by perceived needs for materialism, highly refined and effective marketing and advertising techniques, and people’s feelings of relative deprivation.
Yet despite these, there is movement underway to change from a society obscured by habits of personal ownership and consumption to a more healthy and balanced approach based on sharing and reuse.
And this is approach for sharing is happening not just in terms of personal consumption, but also in terms of our organizational use of technology, such as in service-oriented architectures, common and enterprise solutions, virtualization, and cloud computing.
We see change happening as a result of the huge financial deficits we have piled on individually, organizationally, and as a nation; the depletion of our vital natural resources (including concerns about our future energy supplies and other limited raw materials like precious metals etc.); and the fear of pollution and the poisoning our planet for future generations.
An interesting article in Wired called “Other Peoples Property” (Sept. 2010) talks about how we are moving finally toward a model of sharing through peer-to-peer renting sites like at www.zilok.com (with 150,000 items listed including cars, vacations, tools, electronics, cloths, and more) and other swapping sites for books, CDs, video games, etc. like www.swaptree.com. Of course, Zipcars and property timeshares are other fashionable examples of this new way of thinking!
Further, the article references a new book by Rachel Botsman called “What’s Mine is Yours: The Rise of Collaborative Consumption,” about how we are moving to a new consumption model that emphasizes “usefulness over ownership, community over selfishness, and sustainability over novelty.”
With new technologies and tools there is more opportunity than ever to share and reuse, for example:
- Online repositories of goods and advanced search capabilities provides the ability to find exactly what we are looking for.
- Embedding everyday items with microprocessors, networking them, and aiding them with geolocation, enables us to get self-status on their presence, health and availability for use.
- E-commerce, electronic payment, and overnight shipping, gives us the ability to have the items available when and where we need them, and we can then return them for someone else to take their turn to use them.
If we can get over the stigma of sharing and reuse, perhaps, the day is coming when we can think of many non-personal items more in terms of community use and less in terms of mine and yours, and we’ll all be the richer for it.
Turning Consumerism Into Collaboration
September 19, 2010
Doomsday Clock Architecture
The chart in this post from the Mirror in the U.K. shows the movement of the Doomsday Clock over the last 60 plus years.
Currently in 2010 (not shown in the chart), we stand at 6 minutes to midnight (midnight being a euphemism for the end of the world or Armageddon).
Since 1947, The Bulletin of Atomic Scientists has hypothesized and visualized with the dials on the clock how close they believe mankind is to self-extinction.
The closest we’ve gotten is 2 minutes to midnight in 1953 after the U.S. and Russia test the first nuclear devices.
The furthest we’ve gotten from midnight is 17 minutes in 1991, when the Cold War was over, the Strategic Arms Reduction Treaty (START) was signed, and the U.S. and Russia took their fingers off the hair-trigger alert on their nuclear arsenals pointed at each other.
While some may take the Doomsday Clock as a morbid or pessimistic reminder of our human frailties, missteps, and movement toward potential calamity, I see it as a tool that attempts to keep us—as humankind—from going over the edge.
This is very architecture-like, to me. We look at where we are and (implicitly here) set targets for ourselves to move the hands backward away from Armageddon. The architecture piece that we need to concentrate on is a crystal clear plan to get those hands on the clock way back to where we can feel more secure in our future and that of our children and grandchildren.
Wired Magazine (October 2010) has an article called “Suspend the Deathwatch,” calling for the measurement of “a wider variety of apocalyptic scenarios” and for the addition of a “Doom Queue, with a host of globe-killing catastrophes jockeying for slot number one.” The main idea being that we “do more than predict The End; it would organize our collective anxieties into a plan of action.”
I definitely like the idea of a plan of action—we need that. We need to plan for life, continuity, and a flourishing society that goes beyond the limits of sustainability of our situation today.
We are aware of the world’s growing population (aka the population explosion), the scarcity of vital resources like water, energy, arable land, etc. and the potential for conflict that arises from this. We need to plan for the “what ifs” even when they are uncomfortable. That is part of responsible leadership and a true world architecture. That is a big, but meaningful job indeed.
Doomsday Clock Architecture
June 27, 2010
It’s About More Than Money
Profit is the typical motive of corporations around the world. However, Corporate Social Responsibility (CSR) is becoming more a part of our consciousness as we recognize that life is much more about what we leave behind than how much money we make.
With oil gushing into the Gulf for the last two months now, and doing G-d knows what ultimate damage to our environment, we are reminded that our actions do matter and that we must put our ideals, values, and generosity first and foremost.
Certainly, some companies disregard social responsibility. For example, BP with their slogan of “Beyond Petroleum” and their logo of a helios—a lovely environmentally-friendly green and yellow sunflower—seems to have hidden the true extent of their unsound environmental and safety practices.
In contrast, other companies are getting it right when it comes to CSR. For example, eBay has launched a charitable program called “eBay Giving Works” in which “sellers can commit to donate a percentage of their listing final sale price to the nonprofit of their choice.” Additionally, “shoppers also can donate to a worthy nonprofit at eBay checkout.” According to eBay, more than $150 million has been donated already!
One organization on the eBay charity list is called Save A Child’s Heart (SACH) foundation. According to their website, this Israeli-based charity has performed lifesaving heart surgery on 2000 indigent children in 30 countries around the world and “every 29 hours, we save a child’s life.” They have been certified as Best in America by the Independent Charities of America. Their work is inspirational and the children they save is truly moving. And this is one of many good organizations around the world.
As much as I am repulsed by BP and other such organizations that seem to function with near-complete disregard for fundamental principles of human decency in the name of the “almighty dollar”, I applaud others such as eBay, SACH, and many more that are working to “give back” and do genuine good for people around the world.
Many years ago, when attending Jewish day school, I remember a teacher telling us that “one day when you are on your deathbed, you will look back at what you have done in your life— make sure it’s meaningful and noble (and more than just about money).” I believe this is a valuable lesson personally and professionally.
Perhaps the oil gushing out from the depths of the sea can be a metaphor for charitable giving that can gush out from the hearts of people and organizations. We can counter greed and destruction with selflessness and caring for others.
It’s About More Than Money
January 15, 2010
Transformation That Can Succeed
Many organizations seek transformation. They are mired in paper even though we as a society have long moved to a digital age. They are organized around silos, despite the revelation that enterprise can function more effectively as one. They are overcome by day-to-day operational issues and are busy fighting fires, instead of focused on long-term strategy and execution. These are just some of the dysfunctions organizations seek to transform from.
But many transformations fail and they do so big time, leaving dispirited employees, disgruntled managers saying I told you so, and organizations hobbled in outmoded processes and legacy technologies, with the rest of the world seemingly passing them by. If they do nothing, they risk becoming obsolete, irrelevant, and a mere artifact of history.
Why do so many transformations fail and how can we help to convert these failures to successes is the topic of a Harvard Business Review (HBR) article titled “Accelerating Corporate Transformations (Don’t Lose Your Nerve)” by Robert H. Miles in January-February 2010.
Here are some of the major hurdles and what we need to do to overcome them:
· Self Interest (or the “I” factor): Those who control the most resources or institutional assets tend to monopolize discussions, trump new ideas, and strong-arm decision-making, thereby reinforcing the status quo” and the security of their own corporate kingdom. I personally think this is one of the most difficult challenges to organizational change, because you have managers (i.e. they are not genuine leaders!) whose self-interest trumps organizational progress. The author calls for compelling all executives to confront reality and work together, but this isn’t a prescriptive answer, rather it is more of a wish. In my opinion, the mandate for change must come from the very top and everyone needs to be held accountable for genuinely helping the organization changes succeed.
· Organizational capacity to change—“In most cases, the day-to-day management process is already operating at full capacity…there isn’t room within the established systems to plan and launch a transformation.” The author calls for a parallel launch with small visible victories. While, small victories are good, this doesn’t really address how the organization can carve out the time, resources and commitment in the face of already stressed people, processes, and systems. I believe that you must make the investment distinct from your regular operations (this is not a collateral duty!) and form a high-level transformation office that reports to the senior executive. The transformation office is elevated from the organizational silos and works horizontally to make change happen. This means that traditional organization boundaries become transparent for process improvement and technology enablement. However, this cannot be a proverbial, ivory tower effort, but it must be well thought out, focused, and inclusive. The transformation office must engage all stakeholders across the organization in visioning, planning, and executing change initiatives.
· Change gridlock—“Workers capacity to execute will become a choke point if the programs are not prioritized and sequenced.” The author calls for limiting change initiatives to 3 or 4. This creates organizational focus. While I agree that you do not want to overwhelm the organization with too much change too fast, I find this somewhat at odds with the authors notion of “launches must be bold and rapid to succeed.” In my mind, it is not the launches that must be bold and rapid, but rather the goals that must be bold and the transformation should be allowed to proceed in a logical sequenced phases so that the organization can achieve learning, proficiency, and sustainability. Last thing we want to do is build a house of cards. At the same time, I don’t believe there is a magic number of initiatives, but rather that this is dependent on the resources available, the size and complexity of the change initiatives, and the organizational readiness and capacity for change.
· Sustaining transformation—“The more intensive and engaging the transformation launch, the harder it is to sustain the heightened levels of energy, focus, and performance.” The author recommends a “launch redux” to continue the transformation. I’m not convinced you need an annual or periodic revival of the initiative, but rather I believe that’s what’s called for is the following: leadership continuity and commitment, the continued development and nurturing of a shared vision of what transformation means, and ongoing performance management and measurement to see the change through. I believe that people will support the change process if they can see that it is purposeful, reasonable, inclusive, and that the commitment is real and sustained.
The truth is that no major and meaningful change in our personal or organizational life is short or easy. If it were fast and easy, it probably wouldn’t be so darn pivotal to our future.
Transformation is a risky, but necessary endeavor. We should not be afraid to make mistakes and learn from these. The greatest change and growth comes from the striving itself. As others have noted, it is the journey—to the destination—that is truly critical.
Transformation That Can Succeed
March 24, 2008
Malthusian Fears and Enterprise Architecture
As enterprise architects, we plan for an unknown future. In most cases, we plan to grow and evolve our organizations to provide products and/or services well into the future. In the best case scenario, we are planning for organizational growth in terms of serving more customers, stakeholders, shareholders. We view growth as a sign that we are succeeding in the marketplace.
What happens though as the world grows more populous--is there a limit to the ability of the world to support this growth? And in such a scenario, where growth potential outstrips our ability to meet demand, how is architecture planning affected?
The Wall Street Journal, 24 March 2008, reports that “across the centuries, powerful voices have warned that human activity would overwhelm the earth’s resources…[yet] each time there were new resources to discover, new technologies to propel growth.”
But is there a limit to these resources and technological boundaries that are cause for concern?
“As the world grows more populous—the United Nations projects eight billion people by 2025, up from 6.6 billion today” and up from 1.65 billion at the turn of the 20th century. By 2050, the projection is for 9.19 billion people!
The English demographer and political scientist, Thomas Malthus in 1798 forewarned of this problem: “The power of population is so superior to the power of the Earth to produce sustenance for man that premature death must in some shape or other visit the human race.”
Similarly, The Club of Rome think tank in 1972 raised these concerns: “If the present growth trends in world population, industrialization, pollution, food production, and resource depletion continue unchanged, the limits to growth on this planet will be reached sometime in the next 100 years.”
The problem with the population explosion is magnified by the population becoming more prosperous. “The average person is consuming more food, water, metal, and power. Growing numbers of China’s 1.3 billion people and India’s 1.1 billion are stepping up to the middle class, adopting the high protein diets, gasoline-fueled transport, and electric gadgets that developed nations enjoy.”
“The result is that demand for resources has soared. If supplies don’t keep pace, prices are likely to climb further…and some fear violent conflict could ensue.”
Many say not to worry, that economic forces and human ingenuity will spur technological innovation, which will overcome the limits of growth and the scarcity of resources.
As enterprise architects, we play a critical role in matching requirements to technological enablers and in driving business process improvement. These are essential to organizations and the world doing more, productivity-wise, with less resources.
“New technology could help ease the resource crunch. Advances in agriculture, desalinization, and the clean production of electricity among other things would help.”
“Indeed, the true lesson of Thomas Malthus…isn’t that the world is doomed, but that preservation of human life requires analysis and then thorough action.”
For enterprise architects, we are at the center of capturing these data points, analyzing them, and making solid recommendations for our organizations to spur them to action to meet the growth head-on. Growth is good, but it is also challenging. As the population continues to grow, we are about to face extraordinary business and technological challenges for providing for the needs of many a billion.
Malthusian Fears and Enterprise Architecture