Showing posts with label Shopping. Show all posts
Showing posts with label Shopping. Show all posts

June 2, 2013

Virtual Government--Yes or Nonsense

The Atlantic (2 June 2013) asks why do we even need a government these days--why not just have a virtual one--where you just "buy" the government you want, the size, the capabilities, and you tailor it for your needs?

The author sees government as menu-driven, like a videogame, by a "rotating dial," where you choose whatever government suites you best. 


In this world of virtual government, people are seen turning to private sector alternatives to get capabilities, customer service, and prices that are better than the government's--in some cases, this may actually work, like with private insurance. 


However, this article goes beyond this notion to where government is not tied to the physical boundaries of the real world, but rather to virtual jurisdictions, citizenship, and even values held or abrogated. 


While I agree that raising the bar on government is a good thing--expect more for less--and partnering with the private sector can make government more efficient, the idea of wholesale shopping government around is quite ludicrous: 



- Will we hire mercenaries instead of having an armed forces?

- Will we rely solely on CEOs to conduct our diplomacy?


- Will justice be doled out by vigilantes? 


- Will private inspectors alone regulate food, drug, and the financial system?


While compared to an iPad wheel for making service selections, Government is not the same as a library of songs or movies that one scrolls through to pick and choose what one likes and dislikes. 


Like the old joke about the difference between family and friends...you can choose your friends, but you can't just choose your family!


While government can provide services virtually, it cannot be a government entirely sliced up by choice--where you opt-in for what you like and opt-out for what you don't--if that were the case, we would all selfishly take and never contribute to the greater good. 


For example, "Hey, I like social entitlements such as Social Security and Medicare, but I don't particularly care for contributing to space exploration or research and development for certain diseases that I may not be genetically predisposed to."


There is a civic commons where we must share--the prime example is a fire department. If I choose not to contribute, then the fire department still has to come to put out the fire or else it can spread to others. 


In the end, we are not just a collective of individuals, but a nation bound together by core values and beliefs, and shared interests and investments in the future--and where by sharing the risks and burdens, we fall or rise together.  


Like anything that you are seriously apart of--family, religion, organizations, and work--we take the good and work on the bad, rather than just immaturely throwing it all or in innumerable parts away. 


Yes, government should only do functions that are inherently governmental, and we should avail ourselves of all the talent and expertise in the private sector for the rest, but no, we should not wholly think that we can replace government with loose and shifting ties on the Internet and purely profit-driven private sector players. 


If Hezbollah and Al-Qaeda serving as modern virtual governments are the best examples of what can be accomplished, then we should all be running (not walking) to good 'ol Democracy of the U.S. of A.


Virtual government as a way to provision services as well as competition and augmentation by the private sector is great, but becoming a stateless state will not solve the large and complex problems we must face, not alone, but together.


Even though bureaucratic waste and abuse is bad, the system of debate, negotiation, checks and balances, basic human rights, and voting is good, and we should not just throw out the precious baby with the dirty bathwater. ;-)


(Source Photo: Andy Blumenthal)



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March 3, 2013

Who's That?

Whos_that
So we went to Five Below today where everything sells for--that's right--less than $5.

They had these cool Frisbees with faces on them and I thought this would make a sort of funny photo.

So we posed underneath the "hot stuff, cool prices" signs. 

Anyway, it's fun to let loose and just have some good-natured fun. ;-)

Hope you enjoy!


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December 16, 2012

Amazon Will Bury Walmart

I've never seen the great allure of Walmart. Actually before I moved from NYC to the DC area more than a decade ago, I had never even seen a Walmart--and that was just fine. 

But I had heard these amazing tales of how they were superstores with everything you could ever want and at low prices and the shopping experience was supposed to be, oh what a delight!

So I cannot tell you my utter disappointment the first time I went to Walmart--shabby storefronts, elderly door greeters handing out store circulars and stickers, messy aisles and shelves, with low price tags on a swirling everything, and sort of the image of crummy leftover merchanidse throughout, and top that off with pushing crowds trying to save a couple of bucks on the junk. 

Let's just say, I'm not running back to Walmart, especially when we have online shopping experiences like Amazon--now that is much closer to nirvana. 

No drive, no crowds, no wait, no up and down the aisles looking for what you want, no shlepping, and no in your face "everyday low prices" image and we won't let you forget it--instead easy to find, interesting, varied, and quality merchandise of all types, at reasonable prices, with an easy checkout process, home delivery, free shipping, and easy returns. 

And as opposed to Walmart which is stuck in costly and inconvenient large brick and mortar stores, Amazon is investing in infrastructure of the future with convenient warehouse and delivery centers throughout the country, and more recently with their purchase of Kiva Systems in March 2012 for implementing robotics in their fulfillment centers. 

On top of it, Walmart (with nearly 2.2 million employees worldwide) in its endeavor to keep prices low, have spun up their workforce with jobs--that are often part time and unpredictable, low wage, lacking proper benefits, unsafe working conditions, and with questionable advancement opportunties (especially for women). Throw on top of that bribery allegations for which they've hired a new complaince officer. Yet, Walmart has also somehow managed to keep their workforce from unionizing to improve things. 

So how should we say this: how about straight out--Amazon gets it and Walmart does not!

And while Walmart has their own .com site--which coincidentally looks very much like Amazon's--Amazon is eating Walmart's lunch online, with according to NBC News a 41% revenue increase for Amazon's online sales versus just 3.4% for Walmart's. Moreover, Bloomberg BusinessWeek (29 March 2012) reports that Walmart's 2011 online sales amounted to less than 2% of their U.S. sales--they just can't seem to make the digital transformation!

So While overall Amazon sales at $48 billion are still only about 1/9 of Walmart colossal $419 billion, Amazon with it's high-tech approach (including their successful Kindle eReaders, cloud computing, and more) is anticipated to reach $100 billion in online sales by 2015

Like the other big box retailers of yore, Kmart, Sears, JC Penny, Circuit City, Best Buy, and more, Walmart will decline--it will just take a little longer and with a little more thrashing, because of the size of their checkbooks.  

Perhaps, as the New York Times implied years ago (17 July 2005) only stores like Costco (and throw in Nordstroms as well) with their tall aisles stocked neatly with quality goods, at low prices, and with better human capital ethos, will survive the big box retailer Armageddon.

My prediction is that within a generation Amazon will bury Walmart, if not literally so they are out of business, then figuratively with the best and most lucrative online shopping experience around--and as for the matchup betweent them, it won't even be close.  ;-)

(Source Photo: here with attribution to Fuschia Foot)
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August 19, 2011

Supercookies Are Super Invasive


You're alone sitting at the computer surfing the web, you're looking up health, financial, entertainment, shopping, and other personal things.

You feel comfortable doing your thing...you have your privacy and can be yourself without someone looking over your shoulder.

But is the sense of safety real or an illusion?

For the most part, when we are online, we are not safe or in private.

Like at work, where you get the warning that you are being monitored, when you are browsing the Internet, your actions are being tracked site by site (but this is done without warning)--by cookies--or data packets exchanged between web servers and user's browsers.

On the plus side cookies are used for identification, authentication, preferences, and maintaining shopping cart contents; but on the negative side, they are installed on users computers to track your activities online.

The Wall Street Journal (18 August 2011) reports that now there are Supercookies! and "history stealing."

- Supercookies are not cookies with that can fly or lift locatives, but rather they are more difficult to locate and get rid off your computer, so they track your activities, but are hidden in different places such as in the web browsers cache.

- "History stealing" is done when you visit certain websites, and they use software to mine you web browser history to determine where you've visited and then use that to for example, target advertising at you. Imagine though what other profiling can be compiled by categorizing and analyzing your browsing history in aggregate.

Currently, the online ad industry has established self-imposed guidelines to supposedly protect privacy, but they seem wholly inadequate such as "collecting health and financial data about individuals is permissible as long as the data don't contain financial-account numbers, Social Security numbers, pharmaceutical prescriptions or medical records." But knowing people's household finances, credit histories, and personal medical histories is okay--by whose standard?

According to the WSJ, web tracking is not only alive and well, but flourishing with "80% of online display ads are based on tracking data."
Why should anyone have the ability to track our personal web surfing?

We don't need ads targeted at us--we are not targets! We are very capable of searching online for what we what we are interested in and when we are interested in it--thank you!

Session cookies that expire at the end of ones web browsing for session management is one thing; but persistent cookies that collect and mine your personal data--that's should be a definite no-no.

Like with the advertisements that come unwanted in the traditional mailbox and get routinely and speedily placed in the garbage, online advertisements that are based on intrusive website tracking is not only a nuisance, but a violation of our privacy--and should be trashed as a concept and a practice.

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August 14, 2011

Images, Alive And Profitable

"There are nearly 4 trillion images on the Internet and 200 million new ones being added each day," according to Chief Revenue Officer (CRO) of Luminate.

Luminate (formerly Pixazza) has the vision of making all those images interactive through image recognition algorithms and human-assisted crowdsourcing to identify objects and tag the images with content.
They "transform static images into interactive content," according to the Luminate website.

The way it works:

1) Icon--look for the Luminate icon image in the lower left corner of the image that means the image in interactive.

2) Mouse--mouse over the image to choose from the interactive image apps.

3) Click--click on the images in the photo to shop and buy it ("Get The Look"), share information (e.g. Facebook, Twitter, email), or navigate (click on contextual hyperlinks from Wikipedia and other sources).

According to Forbes (27 July 2011), Luminate already "has more than 4,000 publishers, 150 million unique visitors per month, and more than 20 million products catalogued."

The image-tagging platform provides context and information for consumers and revenue generating opportunities for producers--so it is a win-win for everyone in the marketplace!

By connecting end-user Internet images on the front-end with advertisers and commerce on the back-end, Luminate has found a way to integrate web-surfers and industry--no longer are advertisements on the web disconnected as pop-ups, banners, or lists from the Internet content itself.

Right now, there are apps for annotations, advertisements, commerce, and social media. Luminate plans to open up development to others to create their own for things such as apps for donations for disaster relief images or mapping and travel apps for images of places.

Luminate, as a photo-tagging and application service, is advancing our experience with the Internet by creating a richer experience, where a photo is not just a photo, but rather a potential gateway into everything in the photo itself.

In my view, this is a positive step toward a vision of a fully augmented reality, where we have a truly information-rich "tagged environment", where everything around us--that we see and experience--is identified and analyzed, and sourced, and where the images of the world are alive no matter how or from what angle we look at them.

Lastly, my gut tells me that Google is heavily salivating over where this company is going and future developments in this field.

(Source Photo: here)

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April 27, 2011

Smartphone Apps For Shopaholics

Shopping

In the old Ginsu commercials, they used to say "In Japan, the hand can be used like a knife...but this method doesn't work with a tomato."

Now, in the the United States and elsewhere, the smartphone can soon be used like a wallet, and this does work with tomatos or anything else you want to purchase!

Electronic payments are taking on new meaning as we go from paying with traditional credit and debit cards or even payment services like Paypal to actually using our smartphones to make those payments.

Wired Magazine (November 2010) reports that "Google's newest iteration of its Android phone OS will include a wallet that lets you use your phone to make payments by tapping it against a cash register."

According to Eric Schmidt, CEO of Google, he envisions that "This could eventually replace credit cards."

"Like the technology built into debit cards that can be used to make a payment by bumping against a reader at a store or gas pump, Android 2.3 devices that have the right on-board chip will be able to make payments using stored credit card numbers or other payments systems such as Paypal."

Payment technologies coupled with context-aware computing (such as location awareness) will enable your local merchants to send shopping suggestions, reminders, coupons, loyalty programs rewards, and targeted deals to customers--all over their smartphones.

Aside from e-Payments, retailers are looking to up the ante in their competition with online merchants.

According to the Wall Street Journal today (26 April 2011), stores and malls are "threatened by the rapid growth of online retailing", where merchants are able to offer everything from product search, free shipping, easy returns, often no sales tax (like Amazon) and broadcast deals over the social networks like through Groupon. And while "online sales still account for a just a fraction of overall retail sales, they are growing rapidly gaining 12.6% last year to $176.2 billion."

Therefore, brick and mortar retailers are looking to offer a host of app functions for everything from creating online shopping lists, in store product search, you-are-here location functions, mall directories, parking-spot markers, reward programs, and display promotions.

So aside from iPhone plug-in for taking credit card payments on the smartphone (the topic of a prior blog), there are a lot of smartphones Apps and OS features coming that will make shopping easier, friendlier, and generally more convenient.

So in case you needed another excuse to go shopping and indulge...try out some of the new smartphone apps that will make your experience even that much more decadent. ;-)

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May 5, 2008

Personalization and Enterprise Architecture

Everyone likes to have things personalized for them. Personalization appeals to our desire to be unique and distinct—special in our own ways.

Online, we have the ability to personalize our portals, like Yahoo, so that we get the information (content) that we are interested in and the look and feel for the layout (format) and navigation that we are comfortable with.

We also like to get personalized recommendations (advice and offers) for things we might be interested in, assuming that the suggestions are pretty darn solid and hit the mark.

MIT Technology Review, May/June 2008, reports that “people do buy more when you help them find what they need”

Generally, while advertising often gets bothersome and we tune it out, people do like “that internet companies have dedicated such ingenuity, memory, and processing power to offering me good suggestions.”

Hence, the ever growing amount of:

  • “Customers who bought this item also bought…” (Amazon)
  • “Just for you” (Apple iTunes)
  • Pop-ups
  • Context-sensitive advertisements

On Amazon, for example, “reviews, recommendations, and rankings become an essential part of browsing and shopping.”

And the larger the number of users that the recommendation engines can infer from (the “network effect”), the better the personalized suggestions become.

Where’s all this personalization going?

“Perhaps Google’s Gmail will tell you—to whom you should forward that urgent email to, or remind you to keep in touch with a friend you’ve inadvertently ignored…[or] imagine Facebook suggesting what information should be shared with whom—or who should be sharing more with you.”

Those companies and organizations that can architect personalization and recommendations right for their consumers and end users stand to profit hugely. For example, “Netflix is offering a million dollars to anyone who can improve the efficacy of its (exceptionally successful) recommendation engine. That’s a small price to pay for a company who future depends on its ability to compete with Blockbuster and the digital video companies of the future.”

Time is money, and both are scarce and valuable. Enterprises that are able to develop personalized recommendations that speed up the shopping experience and help us get better value for our dollars—and at the same time aren’t “in your face” and annoying--will have an architecture that will pay off in terms of strategic competitive advantage.

The target enterprise architecture here is increased sales and profitability (performance); focused sales and marketing (business); greater personalization and useful recommendations (information); systems processing automated suggestion algorithms (services and technology), all done securely and with privacy assured (security).


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