Showing posts with label Mistakes. Show all posts
Showing posts with label Mistakes. Show all posts

January 8, 2016

We Just Keep Giving It All Away

How do these things keep happening to us?

We lost a high-tech Hellfire air-to- ground missile, accidentally sending it to Cuba, likely compromising critical sensor and GPS targeting technology to China, Russia, and/or North Korea. 

But it's not all that different from how many other examples, such as: 

- Chinese cyber espionage snared critical design secrets to the 5th generation F-35 Joint Strike Fighter.

- Iran captured and purportedly decoded an RQ-170 Sentinel high-altitude reconnaissance drone.

- Russian spies stole U.S. nuclear secrets helping them to build their first atomic bomb.

We are the innovator for high-tech bar none, which is beautiful and a huge competitive advantage. 

But what good is it when we can't protect our intellectual property and national security secrets. 

The U.S. feeds the world not only with our agricultural, but with our knowledge.

Knowledge Management should be a mindful exercise that rewards our allies and friends and protects us from our enemies--and not a free-for-all where we we can't responsibly control our information. ;-)

(Source Photo: here with attribution to James Emery)
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November 19, 2015

Vetting The Refugees--Do You Think It'll Work?

So not that anyone was so thrilled with the Syria and Iraq refugee idea post 9/11 to begin with...

But now 31 States have come straight out refusing to take these refugees post the terror attack that happened just last week in Paris--where at least one of the terrorists was...

Guess what?

That's right!  A fake refugee from Syria

But what about the "intensive vetting process" that is being promised for these 10,000 refugees?

Well what can be more intensive than the vetting that the American government does on employees working for highly sensitive agencies like the CIA, FBI, and NSA? 

So how has that worked out?

Probably not too bad, but the problem is that no vetting no matter how thorough is foolproof, hence major spies have infiltrated these organizations for years or even decades and caused immense harm to national security:

Robert Hanssen (former FBI--spied for the Soviets for 21 years)

Aldrich Ames (31-year veteran of the CIA, compromised 2nd largest number of CIA agents after Robert Hanssen)

Edward Snowden (leaked classified information from the NSA on our surveillance programs)

The point is that no matter how well we vet 10,000 or more refugees from Iraq and Syria, with ISIS vowing "to strike America at its center in Washington"--there certainly can be some errors in the screening and final adjudication process.

Again no vetting process is perfect--especially when the refugees themselves are admitting that fake ideas are being given out to them like candy in a candy store. 

So that's the dilemma we now face:

HEART--do what our heart tells us to and help people in need by taking in the refugees.

OR 

HEAD--follow our heads not risking another one or more potentially devastating terror attacks on the U.S. homeland. 

The choice is heartbreaking or headache producing! ;-)

(Source Photo: Andy Blumenthal)
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June 4, 2015

Losing Deadly Control

So today we hear that there was a horrible mistake in which at least 52 sites (in 18 states here and 3 other countries) were inadvertently sent LIVE anthrax!!!

This after a prior incident in December where ebola had been mishandled and a technician potentially exposed. 

Again last August, they announced that a lab had accidentally cross-contaminated benign bird flu virus with a deadly strain of it. 

And there are at least five other major mishaps just since 2009 including more with anthrax and bird flu as well as with Brucella and botulism--these involved everything from using improper sterilization and handling techniques to inadvertent shipments of deadly live germs. 

Also in July, the CDC discovered six vials of LIVE smallpox in an unused storage room at the NIH.

This is reminiscent of similar gaffes by the military with an inadvertent shipment in 2007 by the Air Force of six nuclear warheads while the crew was unaware that they were even carrying it.

And here we go again (a doozy this time), information was disclosed in 2013 that we nearly nuked ourselves (specifically North Carolina) with 2 hydrogen bombs (260 times more powerful than that exploded on Hiroshima) in 1961. 

Yes, mistakes happen, but for weapons of mass destructions that we are talking about here, there are layers of safeguards that are supposed to be strictly in place. 

After each incident, it seems that some official acknowledges the mistakes made, says sorry, and claims things are going to be cleaned up now. 

But if the same or similar mistakes are made over and over again, then what are we really to believe, especially when millions of lives are at stake?

We have too much faith in the large bureaucratic system called government that despite how well it could be run, very often it isn't and is prone to large and dangerous errors and miscalculations.

With all due respect for our experts in these areas, we need to spend a lot more time and effort to ensure the safety of our most dangerous stockpiles--be it of nuclear, chemical, biological, or radiological origin. 

We can't afford any more mistakes--or the next one could be more than just a simple (not) embarrassment.

What good is all the preparation to win against our enemies, if we are our own worst enemy or we have meet the enemy and it is us! ;-)

(Source Photo: Andy Blumenthal)
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October 25, 2014

What Will You Regret?

My friend used to tell me from his learning that no one on their death bed regrets not working more, instead what they regret is not spending more time with their loved ones (family and friends).

Think about it, could you imagine someone hooked up to IVs and palliative medicines saying, "Listen to me, one thing I've learned in this life is that work is it!"

Sure we should work hard and do a good job, but usually, it's the other way around, where people endlessly chase material things, wealth, power, and prestige...they work days, nights, weekends...and almost to hell with everyone and everything else.

Hey they say, with this beautiful excuse, "I've got to make a [good] living!"

So the people we love and should be caring about suffer, needlessly. 

So of course, it goes without saying that we regret the mistakes we made, the opportunities to do good that we missed, and the hurt we caused others. 

I have some colleagues though that I really admire...who work hard and do a damn good job--they are some of my best people, yet the funny thing is they put family first!

How can that be you say?

I don't know for sure, but perhaps because they know their real purpose in life, and live with balance (work-life, materialism-spiritualism, etc.) and true caring for others, they are able to be more sensible and balanced in getting their jobs done. 

Honestly, these are the people that are able to get things done--presumably at home and with community--but I see it with my own eyes, at work.

Another thing...

My older daughter the other day sent me an article about people sick (with cancer etc.) and dying and how they look back at life and one thing they wish is that they had appreciated their bodies more. 

I guess now that their bodies are sort of degrading with illness and age, they appreciate what they should've appreciated, but likely didn't before, their physical health.

Some of them said things like they wished they had exercised more, enjoyed sex more, spent time outside enjoying the beauty of the world more, and so on.

I've been thinking about this, about my body and my physical senses and what they mean to me.

What is the most beautiful thing I've ever seen, the sweetest smell, the best voice or music I've ever heard, the most luscious taste, or the softest thing I've touched. 

It really is amazing the senses that G-d gave us and the beauty all around us that cradles us in this world.

We need to savor the great creation that G-d has bestowed on us and take care of those we love around us. 

Maybe that's why we fight for life, until we can't any longer. ;-)

(Source Photo: Andy Blumenthal)
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July 5, 2014

Just Can't Bear To Think

Whether though endless work, family activities, exercise, computer time, or whatever, people have a hard time just stopping to think. 

According to the Washington Post, a study in Science shows that people would rather do just about anything--including administer electric shocks to themselves--rather than having to just think for a little while. 

Fully 67% of men and 25% of women chose electric shocks over sitting and thinking for just 6-15 minutes!

People are "desperate for distractions"--whether through social media or smartphones and more. 

This is why many ancient practices such as Buddhism, martial arts, yoga, and other disciplines teach meditation--sitting silently, without distraction, deeply in thought. 

People are afraid to stop their endless running, rounds of chores and activities, hustle and bustle, and just think about what they are actually doing and where they are going.

Sitting alone with yourself--you have to confront you!

  • Fears and anxieties
  • Life problems of all sorts
  • Mistakes and personal inadequacies
  • Bad habits and even dangerous addictions

Keeping yourself endlessly busy is an enabler to avoid sometimes painful reflection, introspection, and even necessary self-help. 

While you often hear that doctors recommend a certain amount of activity to keep physically healthy, I believe that similarly, mental and spiritual guidance would be for carving out time for physical inactivity and instead focusing on meditation and reflection. 

Perhaps, this is one reason that the Sabbath (kept in various ways by religions around the world) is so important to the mind and soul--it is a time to stop the work and daily mundane activities and instead focus on your spiritual side. 

Contrary to what you might think, refraining from all the activity may be one of the hardest things to actually do, but stopping and thinking (instead of just continuously doing), confronting yourself, and making life course corrections can be some of the most rewarding. 

Can you stop and think for just 15 minutes or do you need that next fix of compulsive distraction? 

(Source Photo: Andy Blumenthal)
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May 8, 2014

Free Behind Bars

Fascinating piece in the Wall Street Journal about going to mock prison to get away from the stresses of life.

Ok, so you know your working too hard, when your only escape is to lock yourself up and throw away the key for a few days. 

In South Korea, where they work 18% more than on average (2090 hours per year vs. 1765)--their is a great need to get away from it all.

There where life satisfaction rates a 4.3 out of 10, which is 34% lower than the average (of 6.6), putting yourself in prison is a quality of life thing. 

A two-night stay in the makeshift prison for extreme relaxation costs $146--and there you can meditate to your hearts delight. 

You can also attend "spiritual classes" and participate in "healing plays."

Normally smartphones wouldn't be allowed, but people freak out without them, so they get to check them once a day while on the inside. 

Being locked behind bars is a punishment in most places, but here its time to think, reflect, and get back to yourself--most of all you don't have to go to work on those days. 

It's funny, but one of the hardest things is generally for people just to stop and think--really stop and think--it's much easier to drown ourselves in endless activity and never have to deal with what's going on inside.

When we stop to let our thoughts catch up, to deal with our anxieties and fears, to confront ourselves and all the mistakes we make, and to let ourselves feel what can be an tidal wave of pent up feelings--that is a freedom that few can bear to make. ;-)

(Source Photo: Andy Blumenthal)

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May 6, 2014

How NOT To Interview For A Job

So I am at this place of business this evening, and I overhear someone trying to apply for a job.

Note, I feel bad for the guy who is looking for extra work, but the interview just is going all wrong. 


- Easy-Smeasy - He asks "What is the easiest part of the job?" Ugh, didn't sound exactly like he was looking for a challenge.


- Keep your head down - He exclaims, "And never do someone's else's job!" What about helping where the help is needed?


- Great facilities you got here - He ends with, "And when I work here, my kids are really going to love coming to use the facilities here all the time!" Not exactly, a what will I do for you strong ending. 


I didn't get to hear the whole interview dialogue, but this was enough to get the idea about some things not to do in an interview. 


The funny/sad thing was, I think this gentleman really thought that he was going to get the job after all. ;-)


(Source Photo: Andy Blumenthal)

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February 3, 2014

Metro Opens (Wrong) Doors

MetroOpensDoors.com is a website name for WMATA trains in/around Washington, D.C. 

So this was Metro opening the train doors today.

Unfortunatey, it was the wrong doors--the ones facing the tracks, and not the side with the platform.

I took this photo with the doors open on the wrong side. 

I wondered what would have happened if the trains had been full and someone was leaning up or against the doors--they could've actually fallen off/out of the train. 

Where exactly are the safety features so this doesn't happen? 

Anyway, we ended up being offloaded from the train, but at least no one that I know of ended up as train kill. :-(
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August 2, 2013

Rebuild, Not Regret

The Wall Street Journal (30 July 2013) says that it takes most people at least two years to recover from a breakup or a job loss.

And longer, if the loss is abrupt, sudden--and you are in shock, disbelief, and unprepared. 


When something bad happens, this is an important point in our lives to stop, take some time, and reexamine our lives--Where are we going? How did we mess up? What's really important? How should we rebuild? 


While you can't rush the healing process, I do think that the best medicine (after some recuperative time) is to "get right back on the horse."


When we suffer a loss, we feel traumatized, depressed, anxious, and self-absorbed.


But the best way to overcome those feelings is to take positive action.


Your feelings are important, but I don't think that the bad feelings go away until you replace them with positive feelings.


When my wife used to get some negative people in her life, she used to say, "I need positive energy around me," and I sort of used to laugh, but it's funny, in a way, she was really right. 


Positive energy replaces negative energy. Good feelings replace bad feelings. A good situation replaces a bad one. Rebuilding replaces regret and loss. 


This doesn't mean that when you suffer a loss that the void can ever be filled, but that the only real pain reliever is giving life meaning again--and that means doing something positive with it. 


No, I don't believe in just jumping in to something before you are ready, doing something foolhardy or not well thought out, but you will feel and become better again by coming up with a reasonable plan and working toward it.


Taking positive steps forward is a better scenario than sitting idly in the dumps--for two years or longer, forget it. ;-)


(Source Photo: here with attribution to Michael Kappel)

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July 30, 2013

When GPS Takes You Down The Wrong Path

Mashable is reporting that a team of university students from University of Texas at Austin were able to spoof the GPS receivers on an $80 million yacht with false signals and make it veer off course without anyone even noticing!

I remember a couple of years ago, I was heading to an offsite meeting for work. 


It was planned for a location that I wasn't extremely familiar with.


Of course, I turned on my GPS device in the car and set the destination.


It was a cold snowy day--the roads were iced--and it was already treacherous driving. 


But I followed the GPS directions to a T.


I ended up in someone's backyard--at a dead end--practically in the middle of a cornfield. 


I'm thinking to myself Crap!--what type of crazy GPS is this? 


Thank G-d, I had my smartphone in my pocket and I opened up the GPS app on it and set the destination again. 


Sure enough, it takes me off and running to the meeting location--about 10 minutes away!


Some things I learnt:


1) OMG, we are so very dependent on our technology; with technology gone wrong, I was stuck in nowhere land USA; with it right--I got out of there and to the correct location and thank G-d. 


2) GPS is a capability that is critical for everything from getting us to where we need to go to getting our missiles to hit on target. Take away or mess with our GPS and we end up missing the mark--potentially big time and with devastating consequences. 


3) Always have a backup, plan B. One GPS can be wrong as in this case, while the other GPS was correct. Redundancy and contingency planning is a must have, period. 


4) When you're heading down the wrong road (or you're off course in international waters), man up and admit it and make a course correction. You don't win any brownie points for continuing to drive into the cornfields. ;-)


(Source Photo: Andy Blumenthal)

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July 20, 2013

Uh-Oh Trouble

So I'm "middle age"...and all of a sudden the last few months I am having trouble reading.

I haven't worn glasses for over 14 years--since I had the Lasik procedure done. 

Now, at the optometrist, he tells me, "Oh everyone ends up getting glasses whether you had Lasik or not."

He says: "Usually, people need reading glasses starting between the ages of 42-45."

Crud...back to those darn things again. 

I remember in 1999 when I had Lasik, it was still a pretty new procedure, but my best friend and his wife had just gotten it and convinced me to go for it too.

Well, it wasn't what I expected and when they clamped my eye open and the doctor tells me to stare at a the little red light as the laser comes up to my eye...I was thinking to myself...this is NUTS!

But it actually went from bad to worse. 

As the doctor starts working on the first eye, all of a sudden, he goes, "Uh-oh!"

What type of doctor is this that says oh-uh, and what in G-d's name did he do to me. 

Well, he composes himself after pulling away and finishes, but then stops and says he'll talk to me afterwards. 

As it turns out, as he pulled on the eye, something called the epithelium, a piece suddenly flaked off the eye. 

Nothing seriously actually happened--no ill sides effects, but those 2 words while under the laser, "Uh-oh," really sent the shivers up my spine. 

Let's just say, while I am glad I didn't have to wear glasses these last 14 years, the experience was a little traumatic.  

I remember one other time in my life--when I experienced the Uh-oh moment--this time, I was actually the one uttering the Uh-oh. 

It was right after I got married, and we had this cool idea that I would give my wife a haircut.

So, I start cutting and I'm thinking hey, this isn't so hard...and it's fun...and we also get to save money (hey, we were just starting out in life). 

Then, I keep cutting and cutting not realizing how much I was taking off...at one point, my wife starts getting antsy and she says, "So how's it going (knowing that something wasn't right)?"

Then it hits me, I suddenly blurt out the big "Uh-oh! 

My wife goes, "What did you do?"

Of course, I started to worry and couldn't get myself to really say and instead I just start cracking up. 

Then she knew I had really messed up...and boy was I in trouble then.

Uh-oh is a phase you never want to hear or say...it means trouble has arrived. ;-)


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July 3, 2013

Google Hypocrisy?

Google, which touts itself as the one that "organize[s] the world's information and make[s] it universally accessible and usable," ended its Reader product on Monday, July 1. 

The RSS reader was a terrific tool for aggregating content feeds on the Internet (and Google is a terrific company that benefits the whole world's thirst for knowledge).

With Google Reader you could subscribe to tens or hundreds of news services, blogs, and other information feeds and read it on your desktop or mobile device. 

Reader represented the Google mission itself by pulling together all this information and making it available in one reading place, simply and easily for anyone. 

While the Goolge line is that they killed Reader, because of a declining user base, I find this less then credible, since anecdotally it seems like a very popular tool that is helpful to people. Moreover, Google could've chosen to competitively enhance this product rather than just shut it down. 

So why did they end a great product that literally fits their mission perfectly?

We can only surmise that the ad clicks weren't there (and thus neither was the profit) or perhaps Google felt this product was cannibalizing attention from their other products like Google News (a limited aggregator) or from some of their paying ad sponsors or partners feeding other products like Google Glass.

We may never know the answer, but what we do know is that, in this case, Google sold out on it's core mission of organizing and providing information and abandoned their adoring userbase for Reader. 

Feedly and other more clunky readers are out there, but Google Reader is a loss for the information needy and desirous and a misstep by Google. 

RIP Reader, I think we will yet see you, in some form or fashion, yet again. ;-)

(Source Photo: here with attribution to Laurie Pink)
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May 16, 2013

So Sorry, Charlie

In the old Starkist Tuna commercials, Charlie the cool tuna thinks he's all that, but he keeps getting rejected by Starkist, because he's just not good enough and then the narrator comes on and says, "Sorry Charlie!"

These days, from my perspective, people often do not take responsibility when they mess up and arrogantly  they can't bring themselves to just say, "I'm sorry"--it was my responsibility, I messed up, and I am committed to doing better in the future.

It's really not so hard to say sorry, if you let your ego go. Most often, from what I've seen, unless the boss, spouse, or friend is just a jerk, saying sorry goes a long way to making things right--it shows you care about the relationship, your human and fallible (like the rest of us) and you are able to introspect, self-help, and learn from mistakes. 

In contrast, Bloomberg BusinessWeek (18 April 2013) says sillily, "Don't Apologize"--that refusing to apologize makes a person feel better about themselves, more powerful, and less of a victim.

Certainly, we don't want to apologize for things we didn't do, when we really don't mean it, or to give someone on a pure power binge the satisfaction of making us beg--in those cases, we should be truthful and respectful and set the record straight. We should also, make it clear that we will not be victimized by anyone, at anytime.

But when we are wrong--and it's not easy for everyone to recognize or admit it--just say so. It won't kill you and you'll usually see the other person lighten up on the punishing diatribe and maybe even admit their part in it or the stupid things they may have done at other times. 

No one is so perfect--despite some very large egos out there. And the bigger the ego, the bigger the jerk. The humbler the person, the nicer and more workable they are. 

Don't apologize for things you didn't do or to satisfy someone's bullying, but do apologize when you could've done better and you are committed to improving yourself and building the relationship. 

(Source Photo: Andy Blumenthal)
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April 28, 2013

Vandalism and Vomit -- Only $2,500!

So we went to look at a new dorm-type apartment for my daughter. 

She and her friends want to be near campus and where everyone hangs out. 

When we got to the building, the front door glass was smashed in and wooden planks filled the space over the whole door. 

While we were waiting in front, a group of girls were walking in--and one was saying to the others, "Oh, he says he loves me, and he wants to have sex with me..."--then couldn't hear the rest as they continued by. 

Inside the lobby was this "Vandalism Report" with dates for each (not shown)--Take a look at it (THIS IS REAL!).

- Signs and fire extinguishers vandalized. 

- Beer cups thrown off the balcony.

- Graffiti painted on the walls. 

- And best for last...urine, vomit, rubbish, and blood discovered--at multiple times and in multiple places!

The slumlord landlord, buys up the filthy apartments, renovates them, and rents out two-bedroom units in this building for approximately $2500, split 4 ways among the students. 

He takes 2 months security deposit. 

And he makes each person responsible for all the others, so if one person backs out or doesn't pay, each of the other students are responsible--not just for their share (lease). 

He advertised one unit, but showed us another.

Then told us this one was also already taken and we should trust him and sign up for another unit that he is purchasing and "it will be the same thing, trust me!"

This whole thing was disappointing to my daughter who was excited to be with all her friends so close to campus. 

I was proud of her when my wife asked her despite how much she wanted this...did she feel this guy was trustworthy?--and she said, "No!"

Not sure who would want to live in a place like this...but my daughter was disappointed anyway.

It's hard to be practical, when the emotional side for people take over. 

These young people are victimized by the slumlords, who prey on their youth, inexperience, and needs. 

This place was disgusting--even so, it's tough to be a parent because you want your children to learn from mistakes, but mistakes can be so costly.

Funny thing is, there were plenty of kids in this building--where are the grownups? ;-)


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March 29, 2013

Catching More Flies With Honey

There's an old saying that you can catch more flies with honey than with vinegar. 

And this is true in cyberspace as well...

Like a honey pot that attracts cyber criminals, organizations are now hiring "ethical hackers" to teach employees a lesson, before the bad guys teach them the hard way. 

The Wall Street Journal (27 March 2013) reports that ethical hackers lure employees to click on potentially dangerous email links and websites, get them to provide physical access to data centers and work site computers, or give up passwords or other compromising information through social engineering.

The point of this is not to make people feel stupid when they fall for the hack--although they probably do--but rather to show the dangers out there in cyberspace and to impress on them to be more careful in the future. 

One ethical hacker company sends an email with a Turkish Angora cat (code-named Dr. Zaius) promising more feline photos if people just click on the link. After sending this to 2 million unsuspecting recipients, 48% actually fell for the trick and ended up with a stern warning coming up on their screen from the cyber security folks. 

Another dupe is to send an faux email seemingly from the CEO or another colleague so that they feel safe, but with a unsafe web link, and see how many fall for it. 

While I think it is good to play devil's advocate and teach employees by letting them make mistakes in a safe way--I do not think that the people should be named or reported as to who feel for it--it should be a private learning experience, not a shameful one!

The best part of the article was the ending from a cyber security expert at BT Group who said that rather than "waste" money on awareness training, we should be building systems that don't let users choose weak passwords and doesn't care what links they click--they are protected!

I think this is a really interesting notion--not that we can ever assume that any system is ever 100% secure or that situational awareness and being careful should ever be taken for granted, but rather that we need to build a safer cyberspace--where every misstep or mistake doesn't cost you dearly in terms of compromised systems and privacy. ;-)

(Source Photo: Dannielle Blumenthal)
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September 25, 2012

OMG Diesel


Before the Jewish holy day of Yom Kippur, I wanted to share this beautiful photo that my daughter took of the skyline. 

I love the contrast of the sky, clouds, sunrise, and treeline--it is awesome! 

When I look at it, I feel less angry at her for accidentally filling the car today with diesel--oops. 

Helps me remember that we all learn by sometimes making mistakes.

I am just glad everyone came out okay and all that was lost was some money on siphoning out the gas tank and refilling it again with regular. 

Thank G-d for that beautiful skyline photo, it is helping me keep perspective today. ;-)

(Source Photo: Minna Blumenthal)

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August 19, 2012

When TMI Is PC

An interesting editorial in the New York Times (19 August 2012) bemoans the state of affairs in the workplace, where generation Y'ers, take the liberty of sharing too much [personal] information (TMI) with others.

The author, Peggy Klaus, gives examples of young workers talking about their looking for other positions, recounting family birthing experiences, or discussing sexual exploits or a shortage thereof. 

Klaus see this as a carryover of people's online social behavior or what she calls "Facebook in your face"--where you "tell everybody everything"--whether appropriate or important, or not at all!

Similarly, this behavior is viewed by some as young people simply acting out what they learned from their helicopter parents--who instilled "an overblown sense of worth" on them--where every poop is worth sharing from infancy through adulthood. 

Ms. Klaus refers to this as O.S.D. or Obsessive Sharing Disorder--and she instead calls for "decency, common sense, and just plain good manners" in deciding what to share and when.

While I agree with a certain amount of base political correctness and decorum in the office, I think too much control (TMC) over our workforce is not a good thing.

We cannot expect people to fit in, be enthusiastic about coming to work, and be innovative and productive in their jobs--when they have to constantly be on guard--watching what they say and what they do, and worrying about making any mistake. 

Assuming that people are not doing anything that hurts themselves or others, I think we should give people more room to breath, be themselves, and to self-actualize.

Holding the reins too tightly on workers, risks developing a cookie-cutter workforce--where everyone must look-alike, talk-alike, and think-alike--like virtual automatons--and such a telling and controlling environment destroys the very motivated, creative, and entrepreneurial workforce we desire and need to be globally competitive and individually fulfilled. 

Best practices for teleworking, flexible work schedules, and clubs and activities at work that let people be human and themselves--makes for a happier, more committed, and more productive workforce. 

Creating climates of workplace sterility, and fear and intimidation for every miscued word or imperfect deed--is neither realistic for human beings that are prone to make mistakes--nor conducive to learning and growing to be the best that each person can be.

I am not a generation Y'er, but I appreciate people who are real, words that are sincere, and deeds that are their personal best--whether it's the way I would do it or not. 

Yes, don't talk and act stupid at work--and shame yourself or others with hateful or abusive behavior--but do feel free to be honestly you as an individual and as a contributor to the broader team--that is better than a zombie army of worker bees who faithfully watch every word and constrain every deed. 

(Source Photo: here with attribution to Irregular Shed)

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April 13, 2012

Be Who You Are

I watched an interesting TED video presented by Brene Brown, who has a doctorate in social work and is a author many times over--she talked about one book in particular called The Gifts of Imperfection: Letting Go of Who We Think We Should Be and Embracing Who We Are (2010).

She said that from all her studies and research, what she learned is that purpose and meaning in life comes from the connections we make and maintain.

But what gets in the way is shame and fear--shame that we are not good enough and fear that we cannot make real connections with others.
To move beyond shame and fear, we need to feel worthy as human beings--true self acceptance--and say "I am enough."
 
However, she points out that as a society there is a lot of numbing going on (i.e. plenty of shame and fear) and that is why we are the most in debt, obese, addicted, and medicated society in history.  I liked this presentation and thought about how hard we are on ourselves--we are never good enough.

  • All our lives we pursue signs of advancement from that gold star in grade school to collections of degrees, awards, promotions, material goods, and even relationships.
  • We constantly push ourselves further and faster on the treadmill of life--in part to learn, grow and be better, but also to try to achieve our sense of self-worth and -acceptance.
Yet, as Brown points out those that are successful with relationships and have a strong sense of love and belonging are those that feel they are inherently worthy. They have self-esteem without having to achieve any of these things.

That sense of self-worth and confidence, Brown says, enables you to achieve three key things in life:

  1. Courage--This is the courage to be yourself and to tell others who you are with a whole heart (i.e. they don't hide in shame).
  2. Compassion--That is compassion for others, but also for yourself first--you accept yourself.
  3. Connection--Getting to solid relationships in life is a result of our own capacity to be authentic.

When you have that self-worth and confidence then you can embrace your vulnerabilities and make them beautiful, rather than numb yourself to constantly try to cover the disdain you feel for your frailties and weaknesses. 

From my perspective, our growth and contributions to the world are good things--leave the world better than you found it!

However, the proving ourselves and amassing "things," while milestones in life, are not a measure of a person's true worth. 

Sometimes it is fine to get over it all--accept yourself, be yourself, and stop worrying that your never good enough.

In the Torah (bible), when Moshe asked G-d his name--G-d replies in Exodus 3:14: "I am that I am."  


To me, this is really the lesson here--if we but try to emulate G-d, then "we are what we are."

That is not defeat or giving up on bettering ourselves, but acceptance of who we are, where we came from, and where we want to go in our lives.

We don't have to beat ourselves up for being those things or for making good faith mistakes along the way. 



 (Source Photo: Andy Blumenthal)
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April 9, 2012

Changing Regrets Into Fulfillment

The Guardian (1 February 2012) published an important article called "The Top Five Regrets of the Dying."

The items mentioned were compiled by a palliative nurse caring for patients at end of life. 

The list is a wake up call for many of us who work hard, but in the process perhaps forget the most important aspects of life are the people we love and the pursuit of opportunities to really be ourselves and achieve our purpose.  

Here is the list of top 5 things you can do different in your life before it passes you by:

1. Be your true self--"I wish I'd had the courage to live a life true to myself, not the life others expected of me." 

- Ask yourself what are your dreams and how can you make them happen!

2. Work less--"I wish I hadn't worked so hard." 

- Ask yourself are you living to work or working to live? 

3. Express yourself--"I wish I'd had the courage to express my feelings."

- Ask yourself if you've told significant others how you really feel and genuinely worked things out with them.

4. Maintain relationships--"I wish I had stayed in touch with my friends"

- Ask yourself have you been generous with your time, emotions, and material things with family, friends, and others important to you?

5. Seek out opportunities for happiness--"I wish that I had let myself be happier."

- Ask yourself what does happiness even really mean to you and how can you find it amidst the daily grind.

Life is always too short and everyone makes mistakes and has regrets--that's part of being human, learning, and growing. 

But if we can get our priorities straights and set clear goals, perhaps we can leave the world with less bitterness and more fulfillment in lives granted and well spent. 

(Source Photo: here with Attribution to Raspberries1)

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February 5, 2012

Do Business With Good People

Robot_with_a_heart
While most companies run to do business with anyone with a checkbook or credit card, some amazing others are more discriminating. 

In interview on Leadership in the New York Times (24 December 2011) with Ori Hadomi, the CEO of Mazor Robotics (they make robotic systems that aid in spinal surgeries) he states: "You can't afford to working with people are not good people [you need to be selective]...you need to look at your vendors and your customers the same way."  

He actually "told one our salespeople recently that he didn't have to sell our product to people who were not nice to him."

Wow--this is powerful stuff. 

It's not about just the money, it's about the meaning and feeling good about yourself, the organization, and what you are achieving,
Similarly, Hadomi has a different--better--philosophy on the role of the management that typically sees itself as making sure employees get the work done and work hard.  Hadomi states: I believe that my role is not to make people work, but to give them the right working conditions, so that they will enjoy what they do." 

On making mistakes, often a punishable offense in organizations, Hardomi states: "It's natural that we make mistakes."  The main thing is that we learn and solve them for the future. 

With planning and communicating, while many organizations play their stakeholders and stockholders telling them everything is going to be just great--and this often is pronounced when companies reassure investors and others right before they were about to fall off the proverbial bankruptcy cliff.  However, Hardomi tells us that while positive thinking can help motivate people, it can also be dangerous to plan based on that and that instead in Mazor robotics, he establishes an executive as the devil's advocate to "ask the right questions [and]...humble our assumptions."

In working out problems, while email wars and reply-alls fill corporate email boxes, Hardomi cuts it off and says "after that second response...you pick up the phone."  Problems can be resolved in 1/10 the time by talking to each other and even better "looking at the eyes of the other person." 

As we all know, too often, the number and length of meetings are overdone, and Hardomi has instead one roundtable a week--where everybody tells what they did and are planning to do--this synchronizes the organization. 

Who does Hardomi like to hire, people that are self-reflective, self-critical, and can articulate their concerns and fears. These people are thoughtful, are real, and will make a good fit.  

Hardomi sets the bar high for all us in breaking many traditional broken management paradigms--he is paving a new leadership trail that especially from a human capital perspective is worthy of attention and emulation.

(Photo adapted from here with attribution to Gnsin and Honda)

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