A Peek at The Future of Information Search, Analysis, and Visualization

I am not endorsing any vendor or product, but here's an impressive video on what Recorded Future is doing with what they call a "Temporal Analytics Engine" to analyze open source information on the web as well as structured data sources.

This goes way beyond search as we do it today--this is a look into the future of iterative search, link analysis, information visualization (both temporally and spatially), and predictive analytics.

The video shows an example of how the technology can be used in counterterrorism efforts to "connect the dots" on the bad guys and protect our nation and its people.

Envision many other applications across government (including law enforcement), business, academia...check it out.

A Peek at The Future of Information Search, Analysis, and Visualization

Next Generation IT Project Managers

Check this out...

Maybe we should hire these guys to do our IT projects in the future?

These guys have it all from planning to implementation. :-)

Next Generation IT Project Managers

The Do It Yourself Future

Technology is the great emancipator. With it we can do things ourselves that we needed others to do for us before.

Of course, the examples are endless. As we approach tax season, just think how many people do their own taxes online with TurboTax or other online programs when before they needed an accountant to do it for them. Similarly, it was common to have secretaries supporting various office tasks and now we pretty much have all become our own desktop publishers and office productivity mavens. I remember having a graphics department years ago for creating presentations and a research department for investigating issues, events, people, and causes, now with all the productivity tools and the Internet, it’s all at our fingertips.

Wired Magazine, February 2010 in an article called “Atoms Are The New Bits” by Chris Anderson states that “the Internet democratized publishing, broadcasting, and communications, and the consequence was a massive increase in the range of participation and participants in everything digital.”

With technology, we are free to help ourselves. We are independent, self-sufficient, and that’s typically how we like it. And not only are we able to do for ourselves, but the barriers to entrance for entrepreneurs and small companies have come way down.

The author states: “In the age of democratized industry, every garage is a potential micro-factory, every citizen a potential entrepreneur.” Similarly, Cory Doctorow wrote in The Makers that “The days of General Electric, and General Mills, and General Motors are over. The money on the table…can be discovered and exploited by smart, creative people.”

We all know how Steve Wozniak and Steve Jobs, working out of a garage building computers, started Apple. Similarly, how Michael Dell started operations out of his dorm room. Nowadays, we see more and more people going out on their own as contract workers and as teleworkers, not tied to particular companies or work locations. They have been freed by technology to work for whom they want and where they want.

At the extreme and in certain cases, there is a perception that “working with a company often imposes higher transaction costs then running a project online…Companies are full of bureaucracy, procedures, and approval processes, a structure designed to defend the integrity of the organization...[instead] the new industrial organizational model [is] built around small pieces loosely joined. Companies are small virtual, and informal. Most participants are not employees. They form and re-form on the fly driven by ability and need rather than affiliation and obligation.”

While I do not believe that companies will be disadvantaged for large and complex projects like building a bridge or designing a new commercial airline, there is no doubt that technology is changing not only what we can do ourselves, but also how and when we associate ourselves with others. We can do work for ourselves or for others practically on the fly. We can communicate immediately and over long distances with ease. We can form relationships on social networks for specific tasks or as desired and then reorient for the next. There is a new flexibility brought about by a do it yourself culture facilitated with simple, affordable, and readily available technology, and this DIY phenomenon is only going to increase and accelerate as the technology advances further and further.

Some important implications are as follows:

• One, we need to constantly look for cost-savings in the organization and at home from the new technologies that we are bringing online enabling us to do more ourselves—there are cost offsets for the support we needed before and no longer require.
• Secondly, we need to encourage our employees to take advantage of the new technologies, to learn them, and use them to their utmost and not to fear them.
• Thirdly, the next generation of workers is going to demand more flexibility, empowerment, and continued work-life balance based on their increasing ability to go it alone, if necessary.
• Finally, new technologies that are user-centric—easy to use and useful—will outperform technologies that are overly complex and not intuitive; the new normal is do it yourself and technologies that don’t simply enable that will be finished.

The Do It Yourself Future

From Planning to Practice

Real planning is hard work. I’m not talking about the traditional—get the management team together, offsite for a few hours or days and spell out a modified mission and vision statement and some basic goals and objectives—this is the typical approach. Rather, I am referring to thinking and planning about the future with a sense of urgency, realism, and genuine impact to the way we do our jobs.

In the traditional approach, the management team is focused on the planning session. They are engaged in the planning for a short duration, but when back in the office, they don’t go back in any meaningful way to either refer to or apply the plan in what they or their employees actually do. The plan in essence defaults to simply a paperwork exercise, an alignment mechanism, a check box for the next audit.

In contrast, in a comprehensive planning approach, the focus is not on the planning session itself, but on the existential threats and opportunities that we can envision that can impact on the organization and what we are going to do about it. We need to look at for example: What are our competitors doing? Are there new product innovations emerging? Are there social and economic trends that will affect how we do business? How is the political and regulatory environment changing? And so on. The important thing is to think through/ work through, the impact analysis and plan accordingly to meet these head-on.

This is similar to a SWOT analysis—where we evaluate our Strength, Weaknesses, Opportunities, and Threats, but it differs in that it extends that analysis portion to story planning (my term), where the results of SWOT are used to imagine and create multifaceted stories or scenarios of what we anticipate will happen and then identify how we will capitalize on the new situation or counter any threats. In other words, we play out the scenario —similar to simulation and modeling—in a safe environment, and evaluate our best course of action, by seeing where the story goes, how the actors behave and react, and introducing new layers of complexity and subtext.

Harvard Business Review (HBR), Jan-Feb 2010, has an article called “Strategy Tools for a Shifting Landscape” by Michael Jacobides that states “in an age when nothing is constant, strategy should be defined by narrative—plots, subplots, and characters---rather than by maps, graphs, and numbers.”

The author proposes the use of “playscripts” (his term), a scenario-based approach for planning, in which—“a narrative that sets out the cast of characters in a business, the way in which they are connected, the rules they observe, the plots and subplots in which they are a part, and how companies create and retain value as the business and the cast changes.

While I too believe in using a qualitative type of planning to help think out and flesh out strategy, I do not agree that we should discard the quantitative and visual analysis—in fact, I think we should embrace it and expand upon it by integrating it into planning itself. This way we optimize the best from both quantitative and qualitative analysis.

While numbers, trends, graphics, and other visuals are important information elements in planning, they are even more potent when added to the “what if” scenarios in a more narrative type of planning. For example, based on recent accident statistics with the car accelerators (a quantifiable and graphical analysis), we may anticipate that a major foreign car company will be conducting a major recall and that the government will be conducting investigations into this company. How will we respond—perhaps, we will we increase our marketing emphasizing our own car safety record and increase production in anticipation of picking up sales from our competitor?

Aside from being robust and plausible, the article recommends that playscripts be:

· Imaginative—“exploring all the opportunities that exist.” I would also extend this to the other relevant element of SWOT and include envisioning possible threats as well.

· Outward-facing—“focus on the links a company has with other entities, the way it connects with them and how others perceive it in the market.” This is critical to take ourselves out of our insular environments and look outside at what is going on and how it will affect us. Of course, we cannot ignore the inner dynamics of our organization, but we must temper it with a realization that we function within a larger eco-system.

To me, the key to planning is to free the employees to explore what is happening in their environment and how they will behave. It is not to regurgitate their functions and what they are working on, but rather to see beyond themselves and their current capabilities and attitudes. Life today is not life tomorrow, and we had better be prepared with open minds, sharpened skills and a broad arsenal to deal with the future that is soon upon us.

From Planning to Practice

Man to Machine--How Far Will It Go?

This is an amazing video of the new FemBots from Japan. These robots are incredibly lifelike for nascent androids. With or without the background music, it evokes an eerie feeling.

The vision of iRobot and elements of Star-Trek (remember the character "Data") are becoming a reality in front of our very eyes.

This is a convergence of humanity and technology, as scary as that sounds. (No not our hearts and souls, but definitely recognizable physical dimensions).

No longer are we talking about simple human-computer interfaces, computer ergonomics, or user-centric architecture design, but rather, we are now moving toward the actual technology with emerging human semblance, charateristics, even some notional speech and affect, etc.

I came across this video the same day today that I saw on FOX news a breakthrough in robotic limbs for people. A man had actually been fitted and was using a robotic hand that responded to his muscle movement. Obviously, this offers huge possibilities for people with disabilities.

Man to machine and machine to man. How far will it go?

Man to Machine--How Far Will It Go?

Tech is Threatening to Some and A Savior To Others

As technology advances and supplants the “old ways” of doing things, some people are threatened that they are being put “out to pasture” and others find opportunity in the emerging technology—they find in it something new to learn and grow with, perhaps an opportunity to shine and become the resident subject matter expert at work or at home.

As we get older, it’s natural that some people may not be as flexible in “starting over,” learning something new, or changing the way “we’ve always done things.” It’s reminiscent of the sort of unflattering old saying that “you can’t teach an old dog new tricks”—a saying by the way that I don’t really believe (you should see my Dad on email, Internet, and so on—he’s great!). But at the same time, people, as do all things, have a life cycle, and our strengths and weaknesses go through peaks and valleys at various points on the cycle. For example, “with age comes wisdom.” Years ago, getting the chairman or CEO to use email was a corporate challenge. Now, young people are migrating to Social Media for communications, and email is the technology dinosaur. It’s a constant technology transformation.

In November 2009, the Wall Street Journal reviewed a new book by Sci-Fi author Cory Doctorow, called “Makers”. “This novel is set in a not-too distant future when the creative destruction of technological change has created an economy so efficient, with profit margins so thin, that traditional companies can hardly stay in business.” In this book, the inventor “uses three-dimensional printers to produce copies of machines and most anything else at close to no cost.” Now “good ideas are copied so quickly that they become commodities. Every industry that required a factory yesterday only needs a garage today.” Where this leaves us is in a time with “competition and invention getting easier and easier—it’s producing a kind of superabundance.” And the result is widespread unemployment and stress.

As we are presumably heading out of a major recession now with unemployment topping 10% (and some would say the real figures, including the underemployed and those that have stopped looking for work, at closer to 20%), we must but wonder whether the recession/unemployment is due to the financial crisis alone or is there some element that is due to our new high-tech economy, where everything in the manufacturing sector has either been tech-enabled or outsourced to Asia. And where we are left in a primary “services economy—pushing papers and flipping burgers? Is there a time coming when we become so technologically advanced, like in the Makers, that there is a very real threat of leaving hundreds of millions of people behind, while the few technology mavens “have it all”?

Interestingly enough, with the advancement of technology, the income disparity between rich and poor has grown where the top 1% of Americans own more than a third of the wealth, compared with a fifth of the wealth in the 1970s (according to Robert Reich).

I think it is critical that smarts and performance be rewarded (i.e. performance-based), but that we cannot let things get out of control and unjust. Billions cannot starve while the ultra-rich hop from rural mansion to Park Avenue condo and from private plane to recreational yacht. Technology must be used to level the playing field and not abuse it. Some like Bernie Madoff used systems developers and technology to create and issue phony financial statements to Ponzi-scheme clients showing trades that never occurred. Instead, we need to use technology to educate, communicate, share, and advance the opportunities for all and overcome the technology divide through amazing advancements here and yet to come. To do this, we must focus on continuous innovation and application of technology to the challenges we face—whether alternative energy, health care, world-hunger, global warming, and so much more. There is no shortage of issues for us to apply our minds and technology to—there is plenty for everyone to contribute to.

Tech is Threatening to Some and A Savior To Others

Leadership: Fight or Flight

When we are confronted with difficult situations, people tend to two different responses: fight or flight.

Generally, people will stand and fight when they are either cornered and have no other option, when they will suffer undue harm if they just try and “let it go”, or when the issue is something that they really believe strongly in (like a principle or value such as equity, justice, righteousness, etc. that they feel is being violated).

In contrast, people typically will flee when they feel that they can get out of a bad situation mostly unscathed and their principles will not be violated (such that they can live with their personal and professional dignity intact). Often, people consider fleeing or a change of venue preferable to “getting into it” when it’s possible to avoid the problems that more direct confrontation can bring.

There is also a third option not typically addressed and that is just “taking it,” and letting it pass. In the martial arts, this is akin to taking someone’s best shot and just absorbing it—and you’re still standing. You go with the flow and let it go. This is sometimes feasible as a less dramatic response and one that produces perhaps less severe consequences (i.e. you avoid a fight and you still yield no ground).

Harvard Business Review (December 2009) in an article called “How to Pick a Good Fight” provides some guidelines on when as a professional you should consider standing up and fighting, as follows:

1. “Make it Material”—Fight for something you really believe in, something that can create real value, noticeable and sustainable improvement.
2. “Focus on the Future”—Don’t dwell on the past or on things that cannot be changed. Spend most of your time “looking at the road ahead, not in the rearview mirror.”[This is actually the opposite of what 85% of leaders do, which is trying to figure out what went wrong and who to blame.”
3. “Pursue a Noble Purpose”—Make the fight about improving people’s lives or changing the world for the better.” I’d put it this way: stay away from selfish or egotistical fights, turf battles, empire building, and general mud slinging.

“The biggest predictor of poor company performance is complacency.” So leaders need to focus “the good fight” on what’s possible, what’s compelling, and what’s high impact. Great leaders shake things up when the fight is right and create an environment of continuous improvement. Leaders create the vision, inspire the troops, and together move the organization forward to greater and greater heights.

As for fleeing or “turning the other cheek” those venues are best left for issues of lesser consequence, for keeping the peace, or for times when you are simply better off taking up the good fight another day.

Leadership: Fight or Flight

Lessons from Rear Admiral Grace Murray Hopper, U.S. Navy

Rear Admiral Grace Hopper was an amazing pioneer and futurist of computers, and here are some lasting lessons.

COMPUTER:

Computer was the first device to assist the power of the mind rather than the strength of the arm

We’re only at the beginning…

TARGET ARCHITECTURE:

We have to build for problems and with the equipment of the future and not with what you have today.

How do you determine priorities? Instead of giving top priority to the senior squeaky wheel, base decisions on what information is most valuable.

How do you determine what information is most valuable to decision makers? 1) Time to act 2) number of people affected 3) amount of dollars involved.

CHANGE:

We’ve got to move to the future and recognize what we can do with computing.

Ask what the cost is of not doing something.

We have got to get new ideas moving and be willing to fight for them and push them.

Never take first no as the answer. Always go back and ask again. Some people always say no the first time.

Instead of saying “but we’ve always done it that way”—listen to your dreams.

LEADERSHIP:

We manage things, but we lead people.

No matter what you do or what you got, you have to do it with people.

It's easier to ask forgiveness than it is to get permission.

Lessons from Rear Admiral Grace Murray Hopper, U.S. Navy

Personal Enterprise Architecture

For a long time, I’ve wondered about the application of “enterprise” architecture to the person. In other words, can the principles of EA that are typically applied to an organization be relevant to us as individuals. And frankly, I am certain that they can!
Personal Enterprise Architecture (PEA)—essentially, this means that you’re your own enterprise. And you need to treat your life in the same (or even better) careful and planned manner that you would treat the organization that you care about and are hired to steward. This means taking an accounting of where you are in your life (your personal baseline), figuring out where you are going or want to be (your personal target), and then coming up with a game plan of how you are going to get there (usually through some sort of combination of hard work, personal investment, and self-sacrifice).

As this particular time of year, the Jewish New Year (Rosh Hashanah), Personal EA is especially meaningful. Rosh Hashanah is a time of personal judgment. It is a time of introspection—where we reflect on our actions of the past year (our personal baseline); we feel and express regret for the things that we’ve done wrong; we commit to do better in the future (our personal target); and we plan how we can be better human beings in the year ahead of us (our personal transition plan).

In a sense, our lives can actually be more complicated than business processes and technology enablers. There is a Jewish saying that every human being is a whole world unto themselves. I believe this applies in terms of our value in the eyes of G-d, complexity as a combination of individualized nature and nurture, and in terms of potential to do great things.

True, we sometimes do things in an automated fashion—by rote, without thinking, sometimes callous of others feelings and the impact our actions have on ourselves and others. But we are not automatons!

As human beings, we are all faced with enormous personal tests and challenges. Unlike an organization, it’s not just about making money or achieving the organizational goals (however important those may be). But rather, we must face difficult and daunting human issues, day-in and day-out. We all know these human challenges. They are on one hand the most personal and often painful and on the other, the most central and meaningful. For each of us, these challenges are different. But the issues test our faith, demand compassion for others, and involve personal sacrifice.

Whatever your religion and whenever your new year (and time of reflection and judgment) is, we all share a commonality. We are human being endowed by our creator with a soul that drives us to pick ourselves up from wherever we are today and strive for a better tomorrow. What more noble an EA can there be?

Personal Enterprise Architecture

The Visionary and Enterprise Architecture

In User-centric EA, we develop a vision or target state for the organization. However, there are a number of paradoxes in developing an EA vision/target, which makes this goals quite challenging indeed.

In the book, The Visionary’s Handbook by Wacker and Taylor, the authors identify the paradoxes of developing a vision for the enterprise; here are some interesting ones to ponder:

1. Proving the vision—“The closer your vision gets to provable ‘truth,’ the more you are simply describing the present in the future tense.”
2. Competing today, yet planning for tomorrow—“By its very nature, the future destablizes the present. By its very natures, the present resists the future. To survive you need duality [i.e. living in two tenses, the present and the future], but people and companies by their very nature tend to resisting living in two tenses.” “You have to compete in the future dimension without destabilizing the competition [i.e. your ability to compete] in the present and without subverting the core values that have sustained your business in the past.”
3. Bigger needs to be smaller—“The bigger you are, the smaller you need to be….great size is great power, but great size is also stasis.”
4. The future is unpredictable—“Nothing will turn out exactly as it is supposed to…yet if you fail to act, you will cease to exist in any meaningful professional or business sense.”

So how does one develop a viable target architecture?

The key would seem to be in deconflicting past, present, and future. The past cannot be a hindrance to future change and transformation—the past must remain the past; lessons learned are welcome and desirable, but the options for the future should be open to innovation and hard work. The resistance of the present (to the future) must be mitigated by continuous communications and marketing; we must bring people along and provide leadership. The future is unknown, but trends and probabilities are possible for setting a way ahead; of course, the target needs to remain adaptable to changing conditions.

Certainly, any target architecture we develop is open to becoming a "target" for those who wish to take pot shots. But in an ever changing world and fierce global competition, we cannot sit idle. The architecture must lead the way for incremental and transformative change for the organization, all the while course correcting based on the evolving baseline and market conditions. EA is as much an art as it is a science, and the paradoxes of vision and planning need to be managed carefully.

The Visionary and Enterprise Architecture