Technology Heals

My wife took this photo today at The Drupal for Government Conference at NIH.

The man in the photo was not only participating in the conference, but also taking notes on his Apple Macbook Air. 

It is incredible how technology is helping us do our jobs and be ever more productive.

This is the vision of technology taking us beyond the natural limits we all have and face. 

I remember a few years ago when I was in the hospital for something and feeling bad about myself, and my wife brought me a laptop and said "Write!"--it was liberating and I believe helped me heal and recuperate.

I wonder if hospitals in the future will regularly provide computers and access to patients to not only keep them connected with their loved ones, but also let them have more options for entertainment, creativity, and even productivity, to the extent they can, while getting well.

Kudos to this gentleman--he is truly a role model and inspiration for us all. 

(Source Photo: Dannielle Blumenthal)

Technology Heals

The Galaxy S4 Is Crap

Okay, it takes a big man to admit when he's wrong.

Reference my blog "How Apple Is Losing Its Fan" dated August 10, 2013.

After testing the Galaxy S4 for the last 5 days, I can honestly say, I was wrong!

I hate the Galaxy device, and am returning it tonight!

Despite a dearth of recent innovation from Apple, their iPhone is SO MUCH better than the Galaxy.

Do NOT listen to the stats comparing them!

The battery on the Galaxy was horrendous, and after never running out of juice on the iPhone, I got a warning message yesterday on the Galaxy that the battery was almost dead after only 8+ hours of use!

Also, syncing it up with my car system was clumsy and annoying compared to the iPhone which did it seamlessly everyday.

Even simply syncing up music, videos, and so on with iTunes required a 3rd party app to facilitate this.

Checking email was a pain as there were separate icons for Gmail and then for all other email (yahoo etc.), so this very basic feature was not consolidated. 

The cheap material on the Galaxy, even with the nice case I got, made it feel like the crappy buttons would break anytime.

But most important, the integration of the Apple iPhone ecosystem is so much tighter than on the Galaxy--whereas everything on the iPhone works the first time and every time, the Galaxy is an annoying hit or miss. 

Everything on the Galaxy felt to me like more clicks, more annoying messages, less intuitive interface, and like I just wanted to toss it into the trash.

When the lady said she completed my switchback over to the iPhone, I only had one thing to say--thank G-d!

(Source Photo: Andy Blumenthal)

The Galaxy S4 Is Crap

How Apple Is Losing Its Fans

Without a lift, Apple is already (and unfortunately) on the way down.

IDC reports that the recent quarter global smartphone shipments show Android with an almost 80% market share compared to Apple's flimsy 13%.

I've been a diehard Apple fan for years (and I still love them, but...)

Years ago, I converted all my Windows computers and even my old Android phones.

Apple was innovative, sleek, and intuitive to use.

But since Steve Jobs passed, the company has lost its mojo.

Siri was a bust and what else have they done since.

Google is leading the way with Glass for wearable technology.

Apple is disappointing its consumers, and their stock plummet from over $700 to the upper $300s (now in the mid $400's) shows investor sentiment.

Out comes the Samsung Galaxy S4 and I am salivating--the differences from the iPhone 5 make them "almost" not comparable.

Thought I'd wait for Chanukah, but the opportunity came early and so I am now a proud owner.

A couple of days earlier, a young women on the Metro was using the Galaxy and I asked how she liked it--she said she loved it, mentioned the big screen and all the free apps, and then went on to say that her mom also just switched over from the iPhone and loves the Galaxy too.

What is it about the Galaxy?

The larger 5" screen on the Galaxy versus 4"on the iPhone 5 is the first thing you notice--and yes, when it comes to doing email, reading news articles, or watching video, size does matter!

Also, the Galaxy has Corning Gorilla glass and a higher 2.85 resolution and 35.28% higher pixel density--so it is strong and sharp and images really come out looking like a beautiful work of art.

Also with air gesture, you can just wave your hand to navigate pages and not get fingerprints and smudges all over the screen.

The camera is another huge difference: the Galaxy is 13 megapixels compared to only 8 for the iPhone and if you like taking photos that don't look like they came from a smartphone, this is a better way to do it.

In terms of speed, the Galaxy again outperforms the iPhone, it has 2 gigabyte of RAM versus only 1 for the iPhone and its CPU is 2.46 as fast. I was able to transfer my entire iTunes music library in just a couple of minutes.

Finally, battery power is key and the Galaxy has 1.81x what the iPhone has--which basically makes it not necessary to get a heavy and costly Mophie external battery pack for it.

While there are many features I like better on Galaxy s4, the one thing I'd recommend Samsung improve on is the body, which is a cheaper plastic compared to the iPhones aluminum, but once you have a solid case on it, it doesn't really matter for the end user experience.

Overall, Galaxy has out-done the iPhone, and I think the venerable and cash rich Apple, without some major new technology leaps and advances in design is under very real threat.

(Source Photo: Andy Blumenthal)

How Apple Is Losing Its Fans

Are They Anything Without Him?

Sometimes, one person can be so instrumental to the success of an organization that they really are, for all intensive purposes, irreplaceable.

Leadership classes and anecdotes about great leaders tell us that one of leaders primary duties is a good succession plan. 

But what happens, when a visionary place like Apple, loses their very special talent--someone that is truly their "secret sauce"--someone like a Steve Jobs--who you can't just replicate or replace (easily or maybe at all)?

While Apple still makes great products, the jury is still out on whether they can truly innovate without Job's vision, exacting attention to detail, and bigger than life persona. 

Hence, the question, are they anything without him?

Perhaps, Apple can find the next Steve Jobs--who will bring new energy and talents and keep them a great organization--or perhaps not.

This new movie about Jobs--played by Ashton Kutcher will remind us of the magic that a truly special leader can bring to an organization. 

If only there was a pill to swallow to make talented leaders--now that would be a job for Jobs. ;-)

Are They Anything Without Him?

Malware Through A Charger

Who would've thought you can get cyber attacked this way...

Forbes is reporting that Georgia Tech researchers have discovered an exploit where malware could be introduced to your computer through the plug in AC power charger. 

Based on their proof of concept, when you connect your computer and electrical plug, you could get more than an electrical charge to your Apple iOS computer--you could get hacked! 

The malicious charger has been named Mactans and in the future could be put together by inserting a miniature computer board (e.g. a BeagleBoard) right into the base of a charger plug (larger than the one shown above).

The hack attack is enabled by the USB port which is used for charging and doubles as a data port so that the malicious code would be surreptitiously inserted into your computer. 

So be careful what you plug into, because when you think you're just powering up your battery, you may end up powering down your whole computer device.

This sort of reminds me of the shoe bomber that forever changed how we view seemingly innocuous shoes at the airport.

A shoe may not just be for walking, and a AC charger may not be just a power source anymore.  ;-)

(Source Photo: here with attribution to Lee Bennett)

Malware Through A Charger

Apple Designers Lost In The Imagination Orchid

Apple which is under competitive pressure to come up with something new—since Steve Jobs, their chief and master innovator passed away—seems like a deer in the headlights, where they can’t sprint forward to the next innovation and instead, they just sit paralyzed in fear and stair dumbly into the oncoming Mac truck called Google and Samsung.

Apple, the pioneer of the mobile icons on your smartphone and tablet that look like what they are, has lost their way—big time.

Their new iOS 7 abandons this intuitive, user-centric architecture approach of skeuomorphism for instead a more amorphous look and feel—where the user has to guess what an icon is supposed to be (check out the unintelligible icons for Newstand or Passbook mobile wallet).

In other cases, there is virtually no significant perceptible change at all (see Messages and iTunes that are just a little bigger) or other changes that are actually detracting from what was in iOS 6 (see Reminders without the check marks, Notes without a notepad look, Settings without the gears, and the addition of clouds to the Weather icon).

I love Apple products—but just like they are flailing with a new backwards-leaning graphical user interface and Siri, the useless automated personal assistant, they are behind in the wearable technology arena, where Google Glass in almost off and running.

There is a reason Apple stock has tanked from over $700 to hovering in the low to mid $400 range,--without the brilliance of Job’s imagination, a laser-focus on perfecting their products, future-thinking functionality, and sleek elegant design--Apple is in trouble.

Will an Apple watch or television be unveiled soon and save the day?

It will extend Apple’s successful running streak, but their distinctive culture of creativity and excellence had better emerge in more ways than an iWatch or iTV for Apple to hold their crown of technology glory. ;-)

(Source Photo: Facebook Fan's of Apple)

Apple Designers Lost In The Imagination Orchid

The War Over Wearables

Google Glass or its wearable technology alternatives from Apple and others is going to be huge. 

This is one time that I disagree with many of the pundits interviewed by the Wall Street Journal (30 May 2013) that say that the future of wearable technology is still "out of focus."

Tim Cook, the CEO of Apple, who is presumably playing catch-up with Google Glass says that Glass will be "difficult" to succeed with as a mainstream product. 

Similarly, another unnamed technology executive said "wearing Google Glass looked a bit silly and borderline obnoxious."  

I don't know about you, but I read a lot of fear and jealousy by these companies rather than disdain or contempt. 

On the pother hand, Mary Meeker, the famous venture capitalist specializing in computers and the Internet, gets it right when she says that wearable computers would be the star of the "third cycle" of the web, and that the world has already entered the phase of "wearables, driveables, flyables, and scannables"

The first two, Glass and driverless cars is where Google has its first mover advantage, and flyable drones and scannable 3-D printing are already having huge impacts in the War on Terror and industrial design and manufacturing.

When wearable technologies are combined with embedded chips, we are going to have a whole new augmented reality experience.

Apparently many interviewed by the Journal saw a "very large gulf between the current [wearable] technology and mass adoption," but Meeker who knows the Internet is one step ahead here seeing the potential of the emerging technology, rather than the short-sightedness of those without Glass. ;-)

(Source Photo: here with attribution to Ars Electronica)

The War Over Wearables

The Great Big Apple Donut

Some people think the new Apple HQs (or Apple Campus 2) looks like a flying saucer or spaceship--but to me, it looks like a great big donut. :-)

In all seriousness though, the planned Apple HQs is so cool--I love it!

Bloomberg BusinessWeek (4 April 2013) has a terrific article about this awesome design project. 

Some of the facts about this planned facility:

- Houses 12,000 employees
- Has 4 concentric rings.
- 2.8 million square feet (2/3 the size of the Pentagon)
- 176 acres of trees, including the vast courtyard in the center which will have apricot, olive, and apple orchards. 
- 40-foot high walls of concave glass
- 700,000 square feet of solar panels (enough to power 4,000 homes)
- Climate-responsive technology such as window treatments that automatically open and close
- Costs about $5 billion (1.1 billion more than the new World Trade Center)
- Move in expected 2016
- Just 2 entry roads
- 4-story underground garage
- 2 R&D labs
- Fitness center

While some think that this building is vanity, I think it is a work of art, and perfectly suits the innovativeness nature of the company.

Apple's HQS is a reflection of itself, not just another building. The beautiful, sleek, and high-tech building melds with the company's design philosophy and vision for great consumer products.

Just like Apple's unique positioning in being able to integrate hardware and software solutions for their customers, their new HQS is a unification of their physical work environment with their internal vision for themselves as a company and the amazing products they put out. 

Unlike some organizations which are foolishly tearing down all their walls and working as if they in sitting in Starbucks, Apple understands how to marry the need for a social and collaborative work environment with a proper and respectful functional space. 

Apple's building will be beautiful and functional just like their computing devices...and they remain true to themselves and us. ;-)

(Source Photo: here with Attribution to Cupertino Government)

The Great Big Apple Donut

Go Simple!

Two interesting recent articles discuss the importance of building in simplicity to product design to make things more useful to people.

Contrary to popular belief, simple is not easy. Mat Mohan in Wired Magazine (Feb. 2013) says that "simplicity is about subtraction," and "subtraction is the hardest math in product design."

Two of the best recent examples of simplicity through subtraction is what Apple was able to achieve with the iPod, iPhone, iPad, and iTunes, and what Google did through its "sparse search page."

Unfortunately, too many companies think that "quality is associated with more," instead of less, and so they pack on options, menus, and buttons until their darn devices are virtually useless. 

Similarly, an article in the Wall Street Journal (29 March 2013) advocates that "simplicity is the solution," and rails against the delays, frustration, and confusion caused by complexity. 

How many gadgets can't we use, how many instructions can't we follow, and how many forms can't we decipher--because of complexity?

The WSJ gives examples of 800,000 apps in the Apple store, 240+ choices on the menu for the Cheesecake Factory (I'd like to try each and every one), and 135 mascaras, 437 lotions, and 1,992 fragrances at the Sephora website.

With all this complexity, it's no wonder then that so many people suffer from migraines and other ailments these days. 

I remember my father telling me that you should never give consumers too many choices, because people just won't know what to choose.  Instead, if you simply give them a few good choices, then you'll make the sale.

Unfortunately, too many technologists and engineers develop ridiculously complex products, and too many lawyers, legislators, and regulators insist on and prepare long and complex documents that people aren't able to read and cannot readily understand. 

For example, in 2010, the tax code was almost 72,000 pages long, the 2010 Patient Protection and Affordable Care Act (aka Obamacare) is about 2,700 pages, and the typical credit card contract now runs to 20,000 words.  

Even the brightest among us, and those with a lot of time on their hands, would be challenged to keep up with this. 

While rewriting and tax code is a welcome topic of discussion these days, it befuddles the mind why most of the time, we simply add on new laws, rules, regulations, amendments, and exclusions, rather than just fix it--plain and simple. 

But that's sort of the point, it's easier for organizations to just throw more stuff out there and put the onus on the end-users to figure it out--so what is it then that we pay these people for? 

The plain language movement has gotten traction in recent years to try and improve communications and make things simpler and easier to understand. 

Using Apple as an example again (yes, when it comes to design--they are that good), it is amazing how their products do not even come with operating instructions--unlike the big confusing manuals in minuscule print and numerous languages that used to accompany most electronic products.  And that's the point with Apple--you don't need instructions--the products are so simple and intuitive--just the way they are supposed to be, thank you Apple!

The journal offers three ways to make products simpler: 

- Empathy--have a genuine feel for other people's needs and expectations.

- Distill--reduce products to their essence, getting rid of the unneeded bells and whistles. 

- Clarify--make things easier to understand and use.

These are really the foundations for User-Centric Enterprise Architecture, which seeks to create useful and usable planning products and governance services--the point is to provide a simple and clear roadmap for the organization, not a Rorschach test for guessing the plan, model, and picture du-jour. 

Keeping it simple is hard work--because you just can't throw crap out there and expect people to make sense of it--but rather you have to roll up your sleeves and provide something that actually makes sense, is easy to use, and makes people's lives better and not a living product-design hell. ;-)

(Source Photo: Dannielle Blumenthal)

Go Simple!

How's This For A Two-In-One?

CTA makes this pedestal iPad and toilet paper holder--to help you when you really need it. 

Get your information and also your personal cleaning products at the tip of your fingers. 

Many people like to browse, read, or otherwise entertain themselves with the iPad, now you can do it and take care of your other business too. 

The CTA holder has a gooseneck so you can adjust and view at any angle, and it has a heavyweight base to keep it stable and upright. 

Imagine you can even get it at Sears for just $44.32 (or the SupplyStore.com)--affordable, entertaining, and convenient.

You may also want to consider a Philips iPad Splashguard, they come in a three pack.  ;-)

How's This For A Two-In-One?

Meet Sammy, The iPhone Guy

Sammy, the iPhone guy, in the Galleria Mall in Ft. Lauderdale was kind enough to talk with me about his experiences repairing smartphones.

Some highlights:

- He learned his trade from watching videos online (Go social media!)
- Smartphones can be taken apart, diagnosed, and fixed in as little as 15 minutes.
- Repairs generally cost between $85-99 and come with a six month warranty. 
- Loves the iPhone, but he says Galaxy is a strong competitor. 
- Most smartphones are damaged by dropping them without cases on (people love their devices naked).
- Many smartphones are dropped in the pool and in the toilet--but amazingly these can be fixed too!

Thanks Sammy for talking with me today about the ins and outs of the smartphone. ;-)

Meet Sammy, The iPhone Guy

Out-Tech The Competition

Talking with my daugter today, I learned that times have changed for our children and I realized for us as well.

It used to be that kids would work hard to out-dress each other--who has the coolest outfit, the shiniest shoes, even the best piercing, but now tech is outgunning fashion. 

In my daughter's school, she says it's no longer about clothes, but about tech devices--who has the latest iPhone 5, the iPad Mini, the thinnest laptop, the coolest apps, and so on. 

How you dress today is less important than what technology you use!

For us adults, this message was brought home by an article in Federal Times (5 Nov. 2012) entitled "Jeans and flip-flops at work." 

As the President of the American Federation of Government Employees Union Local 22 stated: "It's not about dressing up , it's about dressing down and allowing the creativity to flow." Similarly, the Director of Public Relations for Young Government Leaders was quoted as saying: "Today's young leader feel their work makes a bigger statement than what clothes they wear."
So the pressure is off with the dress code, but what about the technology your using?

Government Executive (1 Nov. 2012) in an article called "Technology Hand-off," points out the trend of Bring Your Own Device (BYOD) and as Darren Ash, the CIO of NRC points out "Apple just released the iPhone 5. In the Android market it seems like a new model comes along every month. We can't keep up."

And it's not just the CIOs that are screaming for relief from the incessant change and speed of technology change, everyone is constantly competing for the new technology...from waiting days in line for the next generation Apple device to doing a device refresh every 2-3 years on average, we are addicted to the "latest and greatest."

One CIO, who was the first in an agency to get an iPad, took it proudly to every meeting, especially in front of the executives--first it made him look very progressive and "with it," but then as the iPad envy set in, the whole executive leadership soon were carrying the devices as well. 

So out dressing the guy next to you is so blasé, now what's important is whether you can out-tech them!

Whether it's clothes or technology, the competition out there is fierce--and the cultural statement is clear--get with it or get run over by it. ;-)

(Source Photo: Andy Blumenthal)

Out-Tech The Competition

The Integrated Hat

Even a hat can get a A+ for integration and this one does. 

It comes as a nice straw hat with eye slots and a sunglass effect built in--just roll the front lid up and down to adjust the coverage. 

Takes a little of its strong look from Batwoman and a lot from the runway models of Fashion Week. 

I like it for its creativity and coy looks--not so much for it's functionality, I am sure. 

So Apple may have a lock-up on integration when it comes hardware and software these days, but Kate Spade has it hats-off in the fashion arena.  

(Source Photo: Andy Blumenthal)

The Integrated Hat

RIM Is Doomed

Judge David Young of Court TV has a frequent saying that "Denial is not a river in Egypt."

When it comes to Research In Motion (RIM) the maker of the traditional organization mobile Blackberry device, denial now seems on par for their course.

On Tuesday (3 July 2012), the new CEO of RIM, Thorstein Heins was quoted as saying "There's nothing wrong with the company as it exists right now."


Yet since Mr. Heins took over RIM in January, the company's stock is down 50% and is down more than 90% from it's mid-2008 highs.


BlackBerry continues to lose out to stronger competitors like the iPhone and Android. On May 25, Digital trends reported in an article called "Poor BlackBerry" on IDC's 2nd quarter 2012 marketshare numbers for Smartphones with Android at around 60%, iPhone at 23%, and Blackberry at a mere 6%.


Further the new Blackberry 10 has been twice delayed, and RIM announced it's first operating loss in eight years, as it plans to downsize 5,000 employees (or a third of its workforce).


In the self-help industry, it is frequently said that the first step to getting better is to recognize that you have a problem.


In the case of RIM--we are looking at a company that unfortunately is either playing it too cool to be real with their customers and the marketplace, or they are in a deep and dangerous case of utter denial.

Either way, unless RIM takes decisive action soon--and that means first and foremost, coming to terms with their predictment and second, coming out with some major new disruptive technology for the mobile marketplace--they are doomed to the annals of tech history.

(Source Photo: here with attribution to Steve Jurvetson)

RIM Is Doomed

iGlasses, Your Next Smartphone

Yesterday, a hyped-up video came out by Google on Project Glass.

Basically this is Star Trek-type glasses that provide everything that's on your smartphone plus some augmented reality, where real world sensation is augmented with computer-generated information. 

The video shows the glasses integrated with functionality for email/messaging/phones calls, photos/videos, music, reminders, weather, maps/directions, transportation updates, and more. 

Aside from the integration into the glasses themselves, they really didn't demonstrate any major new technologies--and was sort of disappointing actually.

It reminds of Google+, which came out and didn't add anything much new over FaceBook, and hence hasn't really caught on--copycatting just isn't enough in the high-tech industry, where real innovation is what's valued. 

While I like the idea of more and better ways of getting the types of information and functionality that's on your smartphone, I really don't think glasses is the way to go.

Frankly, after having LASIK surgery more than 12 years ago, I am so happy not to have to wear those obtrusive frames on my face anymore, and I certainly wouldn't want to go back.

I would envision having these functions either built microscopically into contact lens or projected by mini-wearable cameras in front of you as a true reality overlay--and I think Minority Report thought of that one first. 

The only way that I would even consider wearing glasses for this was if Apple made them and called them iGlasses. ;-)

iGlasses, Your Next Smartphone

Lead With Technology, Not Trinkets

RIM, the maker of the Blackberry, continues to flounder, and many organizations are rightfully moving their mobility solutions to the ever more capable iPhone and Android platforms.

Changing the device has the potential to bring the latest technology to the organization, but the risk is that the device is viewed as a "toy" to hand out to the end-users, like doling out duckets to the impoverished in the Middle Ages.

With the latest smartphones and tablets running at 4G and loaded with camera, video, and more than half a million Apps, end-users are more than happy to receive their bounty whether or not it is immediately tied into the business processes of the organization. 

In some cases, when there is money to invest to new systems, strategic planning, sound governance, and robust security, the CIO may choose to focus on gadgets instead.  

Unfortunately, innovation in the organization is more than about gadgetry, but about how the organization can benefit from the integration of new hardware, software, and information to better carry out the mission. 

However, delivering solutions is hard, while buying devices can be as easy as just writing a check. 

If smartphones are treated trivially like gifts, rather than as a true game-changer for how people perform their jobs better, then CIOs have simply bought themselves some more time in the corner office, rather than driving transformative change. 

Bringing new devices to the organization has many benefits in it's own right, but the key is not to do it for it's own sake. 

New devices are wonderful, and we want them personally and professionally, but it is the CIO's job to ensure that IT investment dollars are spent on genuine IT solutions to mission and business requirements, and smartphones and tablets need to be integrated firmly into what we do, not just what we carry. 

(Source Photo: here with attribution to macattck)

Lead With Technology, Not Trinkets

App Provides Push-Button Emergency Help

An important new free iPhone/Android App called CrimePush hit the market today.

It allows you or a loved one at the push of a button to report a crime.  

Once you download the app, you can store your name, phone number, and address (so it's there in case something G-d forbid happens).

Further, you can set the App to report crimes with your information or anonymously and with or without your GPS location. 

Then you have a screen that provides you with 9 options for the various types of crime or emergency:

- Theft
- Threat
- Altercation
- Sexual Abuse
- Medical
- Accident
- Vandalism
- Drugs
- Harassment

Click on theft, as an example, the date and time are pre-populated for you, and you have a free text area to describe the incident, and the options to add a photo, video, or audio.

Then simply hit the "push" button to submit to the authorities. 

My understanding is that more enhancements to the CrimePush App are in the works such as the ability to shake your phone to activate CrimePush, so the police can find you quickly through GPS. 

CrimePush has the potential to help a lot of people and ultimately actually help to reduce crime by having people report instead of ignore, and provide information to the authorities faster, more accurately, and more comprehensively using the various multimedia options to capture the crime and the criminals.

(Source Photo: here)

App Provides Push-Button Emergency Help

Platforms - Open or Closed

Ever since the battles of Windows versus Linux, there have been two strong competing philosophies on systems architecture.

Many have touted the benefits of open architecture--where system specifications are open to the public to view and to update.  

Open sourced systems provide for the power of crowdsourcing to innovate, add-on, and make the systems better as well as provides less vendor lock-in and lower costs.  

Open Source -----> Innovation, Choice, and Cost-Savings

While Microsoft--with it's Windows and Office products--was long the poster child for closed or proprietary systems and has a history of success with these, they have also come to be viewed, as TechRepublic (July 2011) points out as having an "evil, monopolistic nature."

However, with Apple's rise to the position of the World's most valuable company, closed solutions have made a strong philosophical comeback.

Apple has a closed architecture, where they develop and strictly control the entire ecosystem of their products. 

Closed systems provides for a planned, predictable, and quality-controlled architecture, where the the whole ecosystem--hardware, software and customer experience can be taken into account and controlled in a structured way.  

Closed Systems -----> Planning, Integration, and Quality Control

However, even though has a closed solutions architecture for it's products, Apple does open up development of the Apps to other developers (for use on the iPhone and iPad). This enables Apple to partner with others and win mind share, but still they can retain control of what ends-up getting approved for sale at the App Store. 
I think what Apple has done particularly well then is to balance the use of open and closed systems--by controlling their products and making them great, but also opening up to others to build Apps--now numbering over 500,000--that can leverage their high-performance products.

Additionally, the variety and number of free and 99 cent apps for example, show that even closed systems, by opening up parts of their vertical model to partners, can achieve cost-savings to their customers. 

In short, Apple has found that "sweet spot"--of a hybrid closed-open architecture--where they can design and build quality and highly desirable products, but at the same time, be partners with the larger development community. 

Apple builds a solid and magnificent foundation with their "iProducts," but then they let customers customize them with everything from the "skins" or cases on the outside to the Apps that run on them on the inside. 

Closed-Open Systems -----> Planned, Integrated, and Quality PLUS Innovation, Choice, and Cost-Savings

Closed-Open Systems represent a powerful third model for companies to choose from in developing products, and which benefits include those from both open and closed systems.

Platforms - Open or Closed

Designer Bobigner

In a book review in Fortune Magazine (7 November 2011) of "Steve Jobs: The Biography...His Rivalry With Bill Gates", one of Apple's early employees from the 1980's is quoted as saying "Each one thought he was smarter than the other one, but Steve generally treated Bill as someone who was slightly inferior, especially in matters of taste and style."

While Microsoft seemed to lead for many years especially in terms of "business acumen," in the end, Apple built the "more valuable company"--Jobs was the design extraordinare and his imagination for user-centric product designs like the iPhone, iPad, iMac and more touched people in ways that no "other business leader of our time could possibly match."

I have found that not everyone overtly appreciates the importance of design--and in fact, some people make fun of it, almost like children chanting "designer bobigner"--whether because they value function over design or they simply don't have "taste and style" like Steve Jobs complained about his rival.

In either case, I think people who seem or act oblivious to the importance of design are missing the incredible power of those who can develop products with an eye towards beauty, novelty, and functionality combined. A computer is a magnificent thinking machine, but an Apple is generally a work of art.

Think about how people neurotically cover their Apple devices with all sorts of protective cases as if it were a precious jewel instead of a just a phone or computer.

Art is treated as priceless, but a computer is often just a commodity. However, Steve Jobs knew how to combine the functional power of a computer with the design of a master.

While "Big Box" retailers like Wal-Mart and Costco continue to grow and expand, our world seems smaller because of it--their shelves and aisles are stocked high with rows and rows of commodity, look-a-like goods of toothpaste, sweat pants, and TVs; it is easy to forget that those products that are really valuable to us, usually aren't just good to use, but great to hold, feel, and look at.

In this light, I found two product designs that I thought were pretty cool to share.

The first is the white milk container that says Milk and the other is a box of tea bags, each bag with its own hanger for display and use of the side of a cup. The ideas are so simple, yet somehow so creative and appetizing. Two age-old commodities like milk and tea can be made new and special by how we package and meld with it in our environment.

Like the Chinese concept of feng shui, there are brilliant ways to develop our surroundings that energize and inspire, and great design is a magical element in a commodity world and what was not so long ago dominated by the one color black Ford Model-T.

Thank you Steve Jobs and the many other great design minds out there--keep the special things coming that make us say, "I want one!"

(Source Photos: here)

Designer Bobigner

Tougher Than An iPad

Panasonic unveiled their ToughPad this week--the FZ-A1.

This is a hardened device ready for outdoor use. Rated for MIL-STD-810G, the device is 4' shock-resistant, rated for extreme temperatures, and is resistant to water and dust with IP65 sealed design.

Currently comes in 10" size, but the FZ-B1 device is slated for a smaller 7" screen in Q2 2012.

The toughPad packs a lot of punch: This is an Android 3.2 device with 1.2 GHz dual core,1 GB RAM, 16 GB storage, 2 cameras (back 5 megapixel and front 2 megapixel), anti-glare multitouch screen 768 x 1024 megapixels, a 10 hour repalceable battery, USB, GPS, WIFI 802.11, Bluetooth, and optional 3G mobile broadband.

Optional accessories for vehicle mounting and hands-free holsters.

Priced at around $1299.

Great option for the warfighter, law enforcement, and homeland security professional as well as others working in challenging environments.

Tougher Than An iPad