Showing posts with label Crisis Management. Show all posts
Showing posts with label Crisis Management. Show all posts

July 31, 2018

Lunch And A Call

This just seemed like a funny photo to me.

In the cafeteria, someone was checking out at the register. 

And on their lunch/food tray, they had, of course, their lunch. 

But also, they had a big black telephone.

Talking about a working lunch!

Wow, is that customer service or what? lol

This reminded me also of the BIG red phone on some top officials' desks --always ready for that critical call in case of near world catastrophe.

So here we go Joe... 

I will eat my lunch and am ready for your call at any time. ;-)

(Source Photo: Andy Blumenthal)
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October 3, 2017

Manage The Crisis and Don't Exploit It

So I heard an interesting thought on crisis management:
"Never let a good crisis go to waste!"

Isn't that frequently how politicians and lobbyists use the crisis, rather than deal with it. 

In certain cases, some have even been known to actually create the crisis for their ends!

Whether it's some politicians calling for strict gun control when there is a mass shooting (perhaps infringing on other reasonable 2nd amendment rights) or it's right to life advocates demanding an end to funding for planned parenthood when some bad people are caught selling fetal body parts and so on and so on.

Maybe these things are the right thing to do--in which case, a very bad event can end up being an impetus for much needed change and thus, can facilitate in transforming society and from that perspective, be a good thing!

But is the change really and necessarily the right thing to do...or is the crisis de jure just an excuse to get what some people wanted all  along.

- Use (exploit) the crisis.

- Maximize the momentum from the crisis.

- Leverage the emotions from the crisis.

- Promptly turn the tables on the issue.

- Leave all compromise and negotiation aside, and seize the moment.

The lesson here is not to just react, because a sudden and impulsive decision may end up being an overreaction and cause negative unintended consequences down the road.

The pendulum tends to shift and swing widely in both directions--neither extreme is good.

Instead well thought policy, use of common sense, maintaining reasonableness, looking at all sides, and a general middle of the road approach usually yields the best results for the most people.

Crisis management should be just that--managing the crisis; the policy should be fully reasoned both before and after. ;-)

(Source Photo: Andy Blumenthal)
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