Showing posts with label Consumer Technology. Show all posts
Showing posts with label Consumer Technology. Show all posts

September 5, 2011

The Irreplaceables

Traditionally, people like to invest in things that they feel are "irreplaceable" (or priceless to them)...that unique outfit, that piece of Jewelry (gold is in vogue again at $1900 an ounce), that one-of-a-kind art work, that special home-sweet-home (i.e. not cookie-cutter), and most importantly that special relationship (i.e. people are truly irreplaceable and they are an investment not of money, but of our heart and soul!).

In fact, when we spend our hard-earned money, only to see something break down after a relatively short period of time, we feel upset, angry, almost betrayed--like we got taken by the salesperson or manufacturer.

Years ago, engineers actually made things with "planned obsolescence"--that is built to break down after a certain period of time (i.e. "designed for the dump")--usually coinciding with the end of the period of warranty, so that consumers would be forced to open their wallets again and feed the giant sales apparatus, called our economy.

Yet, in the age of information technology and consumer electronics, while we don't want to see things break down, we do want a fast replacement cycle on them--since the technology and features are changing so quickly.

The Atlantic (September 2011) has an interesting article about this called Replacement Therapy--describing the trend of consumers of technology who actually cheer on the death of their gadgets, so that they don't feel so guilty and wasteful buying the newest models with the latest features every 18 months or so.

According to the author, many of us have "turned into serial replacers" of technology--so that the twist is that it's no longer "our devices that wear thin, [but rather] it's our patience with them."

This is Moore's Law at it's extreme--where the speed of technological progress make our most recent IT purchase practically obsolete by the time we plug it in.

I have to admit that I too don't mind replacing yesterdays tech toys, today--because the newest functionality and design make it worth it to me.

Relatively speaking the computing power and connectivity we are getting is so cheap for what it is--which is life-changing.

I rely on the technology all the time (probably way too much--cyber security beware!) and for a few hundred or a few thousand dollars, you can be at the top of your game.

To me it's not the gadget that is irreplaceable anymore, but it's the capability we are bringing to people.

Our life experiences are so much enhanced--because of the technology, we can share information, communicate, collaborate, transact, and entertain ourselves and each other like never before in history--those experiences are truly irreplaceable for each and every one of us--and that is more than any money can buy.

(Source Photo: here)

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February 4, 2011

Apple Cool Is Serious Business

Jim Bueermann, former Chief of Police of the Redlands Police Department in California is a visionary when it comes to his adoption of iPhones and iPads for law enforcement.

I was fortunate to have met Chief Bueermann recently when he shared his experiences with Apple technology.

Earlier than most people, Bueermann saw how smartphone and tablet technologies could change the way his department could do business. He understood that information available to his people was as potent a force as a physical advantage.

This video shows his officers using it on the beat and back in the office - it's ubiquitous for them.

On the Apple profile, Bueerman states: "It allows them (his workforce) to look at satellite maps, access the Internet, send emails, and take photos of potential victims and subjects."

Lt. Catren of the Redlands Police says that "Having all this information at your fingertips and being able to share it instantaneously with other officers in the field is invaluable" and has led in many cases to identifying perpetrators and capturing suspects.

In the video, we see police officers using mobile technologies for everything from capturing information to giving presentations, from sharing suspect photos to analyzing and reporting on criminal activity, and from scanning property to taking and watching video surveillance.

I like when one of his officers explains that because of the portability and ease of use of these technologies, they are basically "made for law enforcement."

Moving to iPhone and iPads (and Droid devices etc.) with all the available innovative Apps at the touch of button is a culture change organizationally, but also it is a game-changer for how we use information technology anytime and anywhere for protecting people and saving lives.

Just because a technology is user-friendly, doesn't mean that it isn't "serious business."

Redlands PD is a great illustration, although on a small scale, of how we can adopt what was only a few years ago considered "consumer technology" and use it to great effect in the enterprise.

While Apple doesn't have a monopoly on this technology, it is certainly a good example.


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