Andy (אברהם נפתלי) Blumenthal Leadership, Technology, Life, and Faith ✡
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Showing posts with label
ITIL
.
Show all posts
Showing posts with label
ITIL
.
Show all posts
March 30, 2019
This Is The IT Help Desk
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This was a funny true story that happened recently. Someone found a roach walking around their desk in the office. Not knowing who ...
May 11, 2018
Kanban Visual Task Boards
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Just wanted to share this best practice for Kanban or Visual Task Boards This is a way to layout work/workflow and track and communica...
March 19, 2015
What Type Of IT Error Was That?
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So true story... One of my collegues was giving me a status on an IT problem in the office. With a very straight face, he goes, ...
September 6, 2010
ITIL Version 3 - Serving Customers Like A Fine Restaurant
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This is not a framework or vendor endorsement, but I liked this simple video explaining ITIL version 3. It explains the five key IT service ...
December 3, 2009
Federal Computer Week - Discussion of ITIL and EA
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Services listed under ITIL and enterprise architecture models are different in nature, said Andy Blumenthal, chief technology officer at the...
2 comments:
November 11, 2008
Improving Project Management and The Total CIO
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IT projects are notorious for coming in late, over cost, and not meeting the customer’s needs. CIO.com has an excellent article on ways to...
October 31, 2008
IT Governance and Enterprise Architecture
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I came across an interesting IT Governance Global Status Report 2008 from the IT Governance Institute. The study and report was conducte...
May 23, 2008
Frameworks and Enterprise Architecture
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One of the issues facing IT professionals these days isn’t a scarcity of IT frameworks, but rather many good frameworks that can be in confl...
May 19, 2008
ITIL and Enterprise Architecture
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Both EA and ITIL are emerging disciplines that are growing in importance and impact. Here are their basic definitions: EA synthesizes b...
1 comment:
January 22, 2008
Portfolio Management and Enterprise Architecture
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Enterprise architecture and portfolio management are closely linked activities. EA drives IT investment management (including the IT portfo...
August 9, 2007
What can ITIL teach us about EA
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The Information Technology Infrastructure Library (ITIL) and User-Centric Enterprise Architecture are both customer driven and focused on pr...
1 comment:
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