Andy (אברהם נפתלי) Blumenthal Leadership, Technology, Life, and Faith ✡

This was a sign that talks to a real customer service orientation: "Suppose we refund your money. Send you another one without ch...

Okay, I don't impress easily, but I got to tell you somebody really did. Tring to keep their confidentiality, let me just say this.....

I was so proud this week to see some true customer service excellence from a colleague.  Someone had run out of toner and they had put i...