Showing posts with label Problem Solving. Show all posts
Showing posts with label Problem Solving. Show all posts

December 31, 2023

Preventing a Future October 7

Please see my new article in The Times of Israel called "Preventing a Future October 7."

First and foremost, we need more and better capability to think outside the box and see things not only as they appear, but what's behind the curtain as well. War gaming, planning, modeling and simulation, and using artificial intelligence are just some of the tools at our disposal for breaking the paradigm and thinking about what's possible and even what's probable. Most importantly, we need a diversity of thinking to end the groupthink and mind-numbing stasis of seeing things only as we think they are and not as they really are or could be. Whether we employ think tanks and advisory boards; military and intelligence assets; strategic planners, futurists, and statisticians; technologists, scientists, and engineers; psychologists, sociologists, and anthropologists to get into the heads of our adversaries or the realm of the unthinkable, we must break down the barriers to novel thinking and creative solutions. Along with faith in the Almighty and a strong, technologically advanced, and well-trained IDF, this deep planning must become the bedrock of our security preparedness.
(AI Generated Image via Craiyon)


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August 3, 2017

DC Lights It Up - Just Physical or More








Wanted to share these beautiful lights from around Washington, D.C. 

They are all sort of magnificent!

But even while I am marveling at them, my mind is tearing another way...

I am thinking, there is physical light, yet in so many ways the world seems dark. 

We have lots technological progress to be proud of, and yet there are big problems all over the horizon.

- Nuclear and missile proliferation, and rising cyber threats.

- Rising global terrorism and potential for military conflicts

- Spiraling national debt and the trust funds for social entitlements running out

- Rising discrimination and associated hate crimes

- Family strains and the decline of marriage

- Challenges in confidence with organized religion 

- World leadership at a crossroads. 

We need light--but not just the physical type. 

Transparency, enlightenment to solve big problems and a spiritual awakening to ensure good wins out over evil are all on order. ;-)

(Source Photos: Andy Blumenthal)
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January 1, 2017

2017 Year Of The Customer

So here's a resolution for all of us for 2017...

How about this year be the year of the customer!

- Where we care more about doing a good job for someone than we do about what time we get off from work.

- Where we talk to and treat customers with respect, dignity, and ultimately to solve their needs, rather than it escalating to a yelling match and oh, did I accidentally hang up the phone on you?

- Where we make the customer feel good about dealing with us and our organization, rather than wanting to beg for a supervisor or cyanide please!

- Where the customer isn't lied to, manipulated, and taken advantage of just so someone can make another quick buck!

- Where the quality and value is #1 and it's not just a shinny veneer on a car that accelerates on it's own and with fake emissions test results or smartphone batteries that light up on fire and explode

- Where we don't cross-sell and up-sell customers, like phony bank accounts or other things they don't want, need, and never asked for just to make our sales quotas, and accrue the fine bonuses and stock options that go with them. 

- Where we don't oversell the capability of a product, like fraudulent blood testing devices and medical results, and instead deliver what's really doable and as promised. 

- Where there's no error in the charge to the customer or it's in the customer's favor, rather than always an overcharge in the seller's favor, and the price from the beginning is fair and reasonable and not hiked up 400% like on critical medicine that people's lives depend on. 

- Where items arrive on time and work the first time, rather than having delays, making excuses, and causing endless customer returns of defective items or those that didn't fit, look, or work as advertised. 

- Where the customer is happy to come back to and where they feel trust in the people, products, and services offered--not another Home Shopping Network or QVC shoddy experience of "It slices, it dices...the only tears you'll shed are tears of joy!"

- Where we solve genuine customer needs or problems and not just "build it and they will come."

- Where rather than a pure what's in it for me (WIIFM) mentality, we suspend our self-interest and greed for the moment and we do for others, because it's not just a job and we actually have a work ethic and care about what we do. 

- Where we delight! and wow!, rather than disengage and disappoint, and we put the customer first, and like first responders, we run to help and not run away. 

(Source Photo: Andy Blumenthal)
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October 22, 2016

Wouldn't You Like To Be A Govie Too

Some people have a negative perception of government workers ("govies").  

They think that it's just a cushy job with a lot of free time and benefits. 

Sort of like the photo above with the lady streched out over her laptop, eyes half shut, and with the lightbulb above her head--thinking up great ideas for running the government and regulating the people. 

Ah, no--it's not like that at all. 

Okay, maybe a little for some people. 

Having been in both the private and public sectors about 40-60 of my career, I can tell you that there is plenty of unproductiveness (i.e. dead weight) wherever you go. 

But there is also a lot of hardworking (some super hardworking) and really smart people too. 

Yes, there are meetings (lots of them) and paperwork (piled high), but there is also a good amount of out-of-the-box thinking and trying to figure out how to do more with the same or less.  

There is also some really big thinking like how to win the next Big One (i.e. war), how to protect the country from deadly terrorism, disasters, weapons of mass destruction, and cyber attack, how to partner with others around the world to achieve big ambitious projects and peace, how to colonize outer space, protect the environment, and improve the economy, healthcare, education, and so much more. 

Not all the big thinking is good thinking--some of it is unrealistic, biased towards this or that constituency, counterproductive, or even corrupt. 

But many govies really do want to do a great job and save the world!

If you think there isn't plenty of hard work, passion, dedication--you're wrong.

If you think, everyone is doing the right thing for the right reasons--your delusional.

Like with people all over the world, there's a mix of good and some not so good, but overall, there is lots of opportunity to lead, problem solve, and do good and great things with real effect, nationally and globally. 

And if for that alone, being a govie is an amazing career move where you can have an influence on matters of tremendous importance and lasting impact. 

Wild perceptions and pictures can be deceiving--instead think about the hero that you can and want to be. ;-)

(Source Photo: Andy Blumenthal)
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May 20, 2016

What Beauties

What beauties these purple flowers are?

Tall on the thin green stem. 

And then ballooning and budding out into these futuristic spherical lattice-shaped flowers. 

Almost like soft clouds that we can reach out and touch (and touch too hard, and the flowers just fall off into the breeze).

But think again with technical imagery and these can be an advanced interconnected living neural network that with "big data" can solve all our information and artificial intelligence needs. 

Each flower computing, sensing, processing, analyzing, and problem-solving. 

A swarm of living and dying nodes and sprouting forth again with a natural processing function. 

A gorgeous flower, but you can imagine it as so much more. ;-)

(Source Photo: Andy Blumenthal)
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October 23, 2015

Does Every Problem Have A Solution?

So someone said something interesting to me yesterday.

They were going off about this and that problem in the world. 

Then seemingly exasperated by the current and desperate state of affairs, they go "You know what? Not every problem has a solution."

And that really took me aback.

As a student and then a professional, I have always prided myself on looking for a solution to every problem. 

Sometimes we get it right and sometimes we don't, but I was always taught to try!

Now someone says to me this earth-shattering news that maybe there is not a good solution out there for every catastrophic problem.

So this got me thinking...

Maybe some problems are just too big or too complex for our mortal minds to even understand or our supercomputers to really solve. 

Or perhaps sometimes things have gone too far or are too far gone, and we can't always easily just turn back the clock.

Are there some things that we can't really make right what we did so wrong for so long, despite the best intentions now. 

And in life are some things just a catch-22 or a zero-sum game--where every way forward is another dead end or it has consequences which are too painful or otherwise unacceptable. 

This sort of reminds me of the sick brutal Nazi in the Holocaust who took a women with two beautiful young children to the side and said, "Choose!"

"Choose what?" she innocently replies.

And the sadistic Nazi pulling out his gun says, "Choose which of your children will live and which will die, you have 30 seconds or I kill them both!"

Indeed, some problems have no good solution as hard as that is for me to hear or accept.  

All we can do is our best, and even when we can't satisfactorily solve those completely vexing problems to us (because some things are not in the realm of the possible for mere mortals), we have to continue to go forward in life because there really is no going back. ;-)

(Source Photo: Andy Blumenthal)
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March 17, 2015

Everyday, A Catch-22

I took this photo of this guys' cool Catch-22 bag on the Metro in Washington, D.C. yesterday. 

Catch-22 was made famous in the book of the said name by Joseph Heller.

Essentially a Catch-22 is an unsolvable problem.

In the book for example, military servicemen in WWII can apply for a discharge if they are verifiably crazy, but the sheer act of applying for a discharge shows you are not crazy. 

Other examples of a Catch-22 are locking your keys in the car and you can't unlock the door to get them or losing your glasses but now you can't look for them.

In life, it seems like we are constantly facing Catch-22's, however not solving them is not an option...we must come up with a workable solution.

At work and in school, we compete to get ahead, yet we must team, cooperate, and collaborate with those very same folks that we are competing with. 

At home with children, we need to teach our children often difficult lessons of right and wrong, patience, discipline, and safety, even while we have overflowing feelings of love for them and just want to hug them and give in to them. 

With spouses, as our love and lives build over the years, we grow together and become ever more interdependent on our partners, yet we need to maintain some healthy independence and self at the same time. 

With career, are we advance ourselves so that we can provide well for our families, we must balance work-life, so that we aren't just bringing home a paycheck, but are actually emotionally there for our loved ones. 

The list of life's conundrums goes on and on, but rather than throw up our hands in defeat, we have to fight on and come up with solutions that are best fit to the challenges we face...there is no discharge just because you feel crazed or need to confront something hard...you need to solve the dilema and then you can go home. ;-)

(Source Photo: Andy Blumenthal)
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November 27, 2014

Cool Cat Innovation

This is pretty in pink, amazing. 

Look closely at this cat.

The cat is made of full sticks of Crayola Crayons (literally).

The crayons are vertical--base down and point up.

It's brilliant rather than using the crayons to draw, the artist used the crayons themselves to put together a colorful cat (I also saw he made a dog and a guitar like this).

Very creative...novel...a different way of thinking. 

We need this cool cat thinking, and from everyone, to drive to solutions and for a brighter future--we can! ;-)

(Source Photo: Andy Blumenthal)
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October 27, 2014

Be Relevant, Live!

"Hello Irrelevant. My name is Andy."

The photo above was taken today near a prominent university in Washington, D.C. 

When our youngsters in the Capital of the United States--the holders of future creativity and energy are feeling irrelevant--we as a country are in serious trouble. 

Yet, don't we all feel irrelevant at times?

We see and hear so much that is somehow wrong in the world and feel powerless to stop it, change it, or do anything about it that really makes a difference. 

Everyday we are witness to people's personal misdeeds that should never be done, let alone contempalted; large, medium, and even smaller organizations doing the wrong thing for profit or power; and governments making decisions for political reasons and not common sense reasons or for the good of the people. 

And how do we feel in all this -- relevant or irrelevant? 

Can we as people endowed with G-d's lifeforce and heavenly spirit, formulate a position that touches people's hearts and minds to do the right thing for the right reasons--and can we speak it articulately enough, loud enough, convincingly enough to make a genuine difference?

Just as a single example in today's Wall Street Journal, an editorial about Yucca Mountain, the place designated for nuclear waste disposal--that is supposed to meet safety requirements for the next "million years" (I think most of us would be happy if we achieve even half that estimate)--and has already cost us 30 years of study and $15 billion, but yet continues to remain stuck in a politcial quagmire--why?

I beleive we can all think of numerous health, safey, and wellbeing issues affecting us, our families, communities, and this country that are are in a similar state of paralysis and dysfunction. 

Why can't we move forward--is there no one relevant out there anymore?

We can't afford to let ourselves sink into feelings of despair, inadequancy, or irrelevancy to the great tasks at hand--whether from things like Ebola, ISIS, or financial meltdown. 

We must find our inner voices, our moral rectitude, and our courage to speak truth to power, to stand firm for right against wrong.

It's understable to feel irrelevant, but it's not sustainable to show it. ;-) 

(Source Photo: Andy Blumenthal)
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October 26, 2014

Don't Worry About It--Yeah Right!

Lately, with the Ebola outbreak, primarily in Africa, but unfortunately also spreading here into the U.S., we are hearing refrains from politicians and pundits, not to be afraid.

- It won’t come here.
- It’s hardly contagious.
- Out health care system is superior.
- It’s all under control.

But what we are finding is that the reassurances are mostly empty words to calm a growing restless public, who are justifiably afraid, and see little to no action from their leaders.

- Ebola has come here to Texas, Maryland, and New York.
- Experts now admit that you can even get Ebola from sweat on the bus, and they blame broken protocols (as yet to be identified) that inflected 2 nurses in Texas.
- Yes, our health system is superior, but we are mostly inexperienced with dealing with a true pandemic.
- Define, “It’s under control” as the CDC is now projecting 1.4M infected by January (and growing exponentially)!

This is like the old adage that we are always trying to fight the last war, and not preparing with an open mind for what the next one will look like.

Similarly, we fail again and again to predict the threats and risks that confront us...Pearl Harbor, 9/11, Depressions/ Severe Recessions, ISIS, and much more are evidence of this.

FDR said “There is nothing to fear but fear itself,” but this is dead wrong.

I am afraid that we are not fearing enough (or that even worse, we are afraid to fear)--when this is perhaps of as great, if not of greater importance to adequately preparing ourselves to the immense challenges ahead of us.

Fear can cause paralysis or even chaos, but fear can also drive intelligent preparation, innovation, and life-saving measures.

Lately, many have said to me that unhealthy eating or gun violence is what we should fear and act on, and I think this is truly narrow vision.

We can’t live with heads in the sand, because there are multiple issues that we must confront.

True, we don’t have unlimited resources to address everything 100%, but as I’ve been telling people, we can worry about multiple issues (and I certainly do), work to address them with common sense—in other words, walk and chew gum at the same time!

Everyone seems to have their pet peeve issue that they want politicians to address, but we don’t have the luxury of paying attention to those that big mouths, lobbyists or politicians elevate to fear factor status, and ignoring others that may pose real significant threats to us. 

Frankly, I would rather be a little needlessly afraid, but more thoughtful, prepared/protected, and ahead-of-the-curve in addressing issues, than fearless, foolhardy, not ready, and extremely sorry later. 

While Ebola may or may not be catastrophic to us, when you hear coldly, almost matter-of-factly, “Don’t worry about it,” while thousands are dying and many more horrific deaths are at hand, and we are told by the U.N. that there is no real plan if things continue to go south, then be afraid, be very afraid--and let that guide you to creative problem-solving, and not deer in the headlights inaction. 

(Source Photo: Andy Blumenthal)
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August 10, 2014

Why Innovation Is On The Decline

You've experienced it firsthand, innovation is slowing down (and yes, it's quite disappointing!).  

Do you feel compelled to get a new smartphone, TV, or just about anything else...or do you already basically have the latest and greatest technology, even if it's a couple of years old now?


But imagine, if something great and new did come out...we'd all be dancing in the streets and eager to buy. 


That's right, innovation is not what it was...according to the Wall Street Journal, there is "An Innovation Slowdown At The Tech Giants."


The question is why is this happening?


No, the tech companies are not copying Washington politics (sleepy, sleepy...)! 


But instead, we may have become our own worst enemies to our ability to innovate anew. 


The New York Times today explains that our minds have a toggle switch between being focused on a task and being free to let your mind wonder and innovate. 


You can't do both at the same time, no you can't.


And these days, we have so flooded ourselves with information overload with everything from 24/7 work and "big data," email/texting, social media, and thousands of cable stations and billions of YouTube videos, and more that we are forever engaged in the what's now, and are not allowing ourselves to rest, recuperate, and think about the potential for what's new. 


If we want more from the future (innovation, creative problem solving, and sound decision making), then we need to allow some space for our minds to restore itself.


Whether that means daily downtimes, weekly walks in the park, monthly mediations, or semiannual vacations...we need to stop the diminishing returns of constant work and information arousal, and take a little mind breather. 


Instead of chugging along our insane nonstop routines of endless activities and firehose information engagement, we will do ourselves and our children and grandchildren a great service by pulling the train over for some rest and relaxation...and only then will real innovation begin again. ;-)


(Source Photo: Andy Blumenthal)

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March 4, 2014

A Different Definition For IV&V

In IT circles, IV&V generally refers to Independent Verification and Validation, but for CIOs another important definition for leading is Independent Views and Voices.

Please read my new article on this: here at Government Technology -- hope you enjoy it.

Andy

(Source Photo: here with attribution to Joi)
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February 9, 2014

Shout, Let It All Out or Shut Up and Take 10

I like this photo..."I don't know what we're yelling about!!"

On one hand, some people may yell out of frustration or anger--because they feel terribly wronged or even abused by someone else (i.e. they feel a "righteous anger").

On the other hand, others may yell because they are mentally unstable or just can't handle their sh*t (i.e. "they are losing it").

Some may yell like in martial arts training to scare the other person and get them to back off. I remember someone telling me back in NYC that if you're about to be attacked, start to talk to yourself, act crazy, foam at the mouth, and yell...this way maybe they will leave you alone (i.e. "they'll look for an easier target"). 

While some studies are saying that yelling is becoming less of a problem, the sheer number of articles on this topic tell a different story. From yelling at your children to yelling at your employees, the yelling phenomenon is alive and well.

Parents are yelling more, maybe to avoid spanking, which is now more a social taboo. Studies show that 75% of parents scream at their kids about once a month--this includes shouting, cursing, calling them "lazy," "stupid," or otherwise belittling and blaming them. The problem is that yelling only makes the kids depressed, angrier, and creates more behavioral problems, not less. 

In this way, shouting at children is no different than physically abusing them (e.g. hitting, pushing, etc.)

Similarly, when superiors or customers scream at employees, the workers feel they are in an out of control situation where they are powerless. There are numerous negative impacts that this has on them, including problems with memory, reduced creativity, worse performance, and higher turnover rates. 

While some people may not resort to actual yelling in the workplace, they instead do "silent yelling--sending flaming emails, making faces or otherwise denigrating employees or simply marginalizing them. In other words, they don't yell, but rather are silent and deadly, nonetheless. 

Businessweek quotes Rahm Emanuel about how he motivates people, "Sometimes--I don't want to say scream at them--but you have to be...forceful."

Rather than yell or scream, the common advice is to bring it down--way down--using measures from taking a deep breath to meditating, counting to ten or waiting 24 hours before responding, describing how you feel to focusing on problem-solving.

The key is to calm down, act with your brains not your brawn, and figure out how to get to the root cause of the problem and solve it. 

People may raise their voice to vent or make a point, in the heat of the moment, or if they are being personally attacked, but in general, as it says in Ethics of Our Fathers, "Who is strong? One who overpowers his inclinations." ;-)

(Source Photo: here with attribution to Soukup)
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February 8, 2014

Take Your Advice And Shove It

Great piece in the Wall Street Journal today on getting and giving advice. 

This was a funny article about how most advice comes not from the wise, but from the idiots trying to push their own agendas, make a buck off you, or bud into your business. 

When people try to tell you what to do, "the subtext is 'You're an idiot for not already doing it."

But who wants to do what someone else tells them to do--unless you a robotic, brainless, loser!

Every manager should already know that everyone hates a control freak micromanager--and that they suck the creative lifeblood out of the organization. 

The flip side is when you give people the freedom to express their talents and take charge of their work activities, you motivate them to "own it!"

Real meaning from work comes from actually having some responsibility for something where the results matter and not just marching to the tune of a different drummer. 

The best leaders guide the organization and their people towards a great vision, but don't choke off innovation and creativity and sticking their fat fingers in people's eyes. 

The flip side of advice not getting hammered on you, is when you have the opportunity to request it. 

People who aren't narcissistic, control freaks seek out other people's opinions on how to approach a problem and to evaluate the best solutions. 

This doesn't mean that they aren't smart and capable people in and of themselves, but rather that they are actually smarter and more capable because they augment their experience and thinking with that of others--vetting a solution until they find one that really rocks!

While decision making by committee can lead to analysis paralysis or a cover your a*s (CYA) culture, the real point to good governance is to look at problems and solutions from diverse perspectives and all angles before jumping head first into what is really a pile of rocks under the surface. 

Does vetting always get you the right or best decision? 

Of course not, because people hijack the process with the biggest mouth blowing the hottest stream. 

But if you can offset the power jocks and jerky personalities out there, then you really have an opportunity to benefit from how others look at things. 

While the collective wisdom can be helpful, in the end, all real grown ups show personal independence, self-sufficiency, and a mind of their own, and take responsibility for their decisions and actions. 

We can learn from others, but we learn best from our own mistakes...no pain, no gain. ;-)

(Source Photo: Andy Blumenthal)
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January 28, 2014

The Movers and Shakers

For a long time, I've heard of "The movers and shakers" as the ones who get things done. 

But I think there is another and more accurate meaning to this phase.

And it is related to the old adage of "those who can do, and those who can't teach." 

Note, there is no disrespect intended to good, solid teachers here, as they have one of the most important jobs in society in educating and molding our children, but the point is that there are some that can only talk theory, but haven't actually done the job!

Similarly, in the organizations, movers and shakers are often not one and the same, but two different types of people.

We have those who are "the movers"--who actually get things done, who break logjams, who overcome bureaucracy, who solve problems, who make things better.

And then there are "the shakers," those who do more jumping up and down and waving to get attention for themselves, their egos, their resumes, and their bogus brands, but don't or can't actually deliver the goods--real results. 

The movers are the genuine, hardworking doers and carers of our organizations; the shakers are the Billie Big Mouth Bass showpeople. 

The movers work the problems everyday and make progress and it is wonderful to celebrate their hardwork and successes, but the shakers are the attention-grabbers, boasting more about what they do, instead of actually doing much of anything. 

Beware of those that talk a good game, but can't actually hit the ball--and the recognition and attention they are bathing in may actually just be a good cover like from a tanning salon and not from the real beach. ;-)

(Source Photo: here with attribution to RedHerring1up)
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December 8, 2013

Amazon Delivery - By Crunk-Car, If You Like

Jeff Bezos of Amazon is one very smart guy and when he announces that he is interested in drones delivering your next online order that makes for a lot of grandstanding. 

But really how is a dumb drone delivering an order of diapers or a book so exciting. 

Aside from putting a lot of delivery people at USPS, UPS, and FedEx out of work, what does the consumer get out of it? 

Honestly, I don't care if if the delivery comes by Zike-Bike, Crunk-Car, Zumble-Zay, Bumble-Boat, or a Gazoom, as Dr. Seuss would say--I just care that it gets here fast, safely, and cheaply. 

Will a drone be able to accomplish those things, likely--so great, send the drone over with my next order, but this doesn't represent the next big technological leap. 

It doesn't give us what the real world of robotics in the future is offering: artificial intelligence, natural language processing, augmentation of humans, or substitution by robots altogether, to do things stronger, faster, and more precisely, and even perhaps companionship to people. 

Turning surveillance and attack drones into delivery agents is perhaps a nice gesture to make a weapon into an everyday service provider. 

And maybe the Octocopters even help get products to customers within that holy grail, one day timeframe, that all the retailers are scampering for.

It's certainly a great marketing tool--because it's got our attention and we're talking about it.

But I'll take a humanoid robot sporting a metallic smile that can actually interact with people, solve problems, and perform a multitude of useful everyday functions--whether a caregiver, a bodyguard, or even a virtual friend (e.g. Data from Star Trek)--over a moving thingamajig that Dr. Seuss foresaw for Marvin K. Mooney. ;-)
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November 1, 2013

Why Memorize?

G-d, I remember as a kid in school having to memorize everything for every class--that was the humdrum life for a schoolchild.

Vocabulary words, grammar rules, multiplication tables, algebraic and geometric equations, scientific formulas, historical events, famous quotes, states and capitals, presidents, QWERTY keys, and more. 

It was stuff it in, spit it out, and basically forget it.

This seemed the only way to make room for ever more things to memorize and test out. 

In a way, you really had to memorize everything, because going to a reference library and having  to look up on the stacks of endless shelves or microfiche machines was a pain in the you know what. 

Alternatively, the home dictionary, theasarus, and encyclopeda were indispensible, but limited, slow, dated, and annoying. 

But as the universe of knowledge exploded, became ever more specialized, and the Internet was born, looking something up was a cinch and often necessary. 

All of a sudden, memorization was out and critical thinking was in. 

That's a good thing, especially if you don't want people who are simple repositories of stale information, but rather those who can question, analyze, and solve problems. 

Albert Einstein said, "Never memorize something that you can look up."

But an interesting editorial in the Wall Street Journal by an old school teacher questions that logic. 

David Bonagura Jr. proposes that critical thinking and analysis "is impossible without first acquiring rock-solid knowledge of the foundational elements upon which the pyramid of cognition rests."

He says, "Memorization is the most effective means to build that foundation."

As a kid, I hated memorization and thought it was a waste of time, but looking back I find that more things stayed in that little head of mine than I had thought. 

I find myself relying on those foundations everyday...in writing, speaking, calculating, and even remembering a important story, principle, saying or even song lyrics.

These come out in my work--things that I thought were long lost and forgotten, but are part of my thinking, skills, and truly create a foundation for me to analyze situations and solve problems. 

In fact, I wish I knew more and retained it all, but short-term memory be damned. 

We can't depend on the Internet for all the answers--in fact, someday, it may not be there working for us all, when we need it. 

We must have core knowledge that is vital for life and survival and these are slowly being lost and eroded as we depend on the Internet to be our alternate brains. 

No, memorizing for memorization's sake is a waste of time, but building a foundation of critical skills has merits. 

Who decides what is critical and worthwhile is a whole other matter to address.

And are we building human automatons full of worthless information that is no longer relevant to today's lifestyles and problems or are we teaching what's really important and useful to the human psche, soul, and evolution. 

Creativity, critical thinking, and self-expression are vital skills to our ability to solve problems, but these can't exist in a vacuum of valuable brain matter and content.

It's great  to have a readily available reference of world information at the tips of our fingertips online, but unless you want to sound (and act) like an idiot, you better actually know something too. ;-)

(Source Photo: here with attribution to Chapendra)
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September 15, 2013

Genius Consultants--Yes or No?

A lot of people think that the McKinsey's of this world are the business geniuses. 

You hire McKinsey, Bain, or The Boston Consulting Group when you need to address big organizational problems--frequently those that involve broad reorganizations, massive cutbacks, reformulation of strategy, and culture makeovers. 

According to Bloomberg Businessweek in a book review of The Firm, the notion is that these consulting big boys come in to "teach you how to do whatever you do better than you do it--and certainly better than your competition does it."

The question is can consultants really do it better than those who do it everyday, or perhaps an objective 3rd party is exactly what is needed to break broken paradigms and set things straight. 

These global consultants are usually generalists--who specialize in "rational thinking and blunt talk." 

It's like going to an organizational shrink to have someone listen to your crazy sh*t and tell it back to you the way it out to be--and then guide you with some behavioral interventions (i.e. the recommendations). 

What's interesting also is that these consulting firms hire the "A" kids right out of school--so they are inexperienced, but bright-eyed and bushy-tailed ready with their idealistic thinking to tell you how things ought to be done--the question is do they have enough fundamentals under their belts and genuine solid thinking in a real setting to make sense to your business. 

Probably the best thing is that these graduates can think out of the box and for an organization that needs to make a leap forward, these newbies can cut through the clutter and give your organizational a fresh start.

One of the problems pointed out is that with these consultant companies, it's heads they win and tails you lose--if their ideas pan out, it's to their credit--and if it doesn't, well you implemented poorly. 

Basically consultants are not magicians, but they do listen to your organizations tales of woes, put the pieces together, and tell you what you told them...many times, it's basically validation of what people already know--but now it's coming from "the experts"--so it must be true. 

Another problem of course is whether their recommendations become more shelfware, collecting dust, or whether the organization can actually make the difficult choices and changes...or perhaps, there is another consulting firm that assists with that?  ;-)

(Source Photo: Andy Blumenthal)
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August 11, 2013

The Status Quo, No!

Two more articles, this time in Fast Company (Sept 2013) are pointing to the unhappiness of people and the desire to change things.

The first "You Sign, Companies Listen," about Change.org, "the world's petition platform" that now has 40 million users launching as many as 1,000 petitions a day.  Now the site is allowing organizations to respond to petitions publicly and also has a "Decision Maker page," which shows organizations all the petitions against them. 

Change.org focuses on "personal issues with achievable solutions," especially personal stories of injustice. The site is about a carrot and stick approach. Organizations can choose to listen and respond positively to their constituents legitimate issues or "there is a stick" if they don't engage with the hundreds of thousands and millions of petitioners. 

A second article, "Not Kidding Around," about DoSomething.org, which "spearheads national campaigns" for young people interested in social change. Their values are optimism for a sense of hope, rebellion meaning the rules are broken and needs to be rewritten, and empathy to feel others pain so we can change things for the better. 

There is a notion here that the youngsters "have no faith that Washington politicians can solve this problem." These kids feel that "the world is in the shitter" and they want to help create social change. 

It is interesting to me that despite our immense wealth and technological advances or maybe in some cases because of it--creating a materialistic, self-based society--that people are disillusioned and looking to restore meaning, purpose, and social justice.

Things have got to mean more than just getting the latest gadget, blurbing about what you had for lunch on twitter, or accumulating material things (homes, cars, vacations, clothes, shoes, bags, and more). 

People can't live on materialism alone, but are seeking a deeper connection with G-d and the universe--to make peace with our creator and with each other and create a better world where we are elevated for helping others, rather than just taking for ourselves. 

(Source Photo: Andy Blumenthal)
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