Showing posts with label Leadership With Heart. Show all posts
Showing posts with label Leadership With Heart. Show all posts

September 16, 2020

Take Me To Your Leader

Is there a leader in the house?

Anyone, anyone a leader here...

I need to find a leader.

Someone who I can look up to.

Who feels deeply, compassionately, and honestly cares about others. 

With faith and integrity, and who does the right thing, regardless. 

They inspire, rarely tire, and seek to make us all more than we otherwise are. 

Imbued with discerning insight and an ageless wisdom. 

Carrying forth a great vision, and a path and passion to get us there. 

They bring unity, and stand alongside each and every one of us. 

Never an autocrat, a bureaucrat, or a stinkin' rat. 

Just someone who is a genuine leader.  ;-)

(Credit Photo: Andy Blumenthal)
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May 9, 2018

Two Beautiful Hearts

So a very nice elderly lady we know from synagogue took a bad fall and broke her leg really badly...like in half.

She put up on Facebook that she had undergone surgery, had a metal rod and plate inserted in her leg, and was recovering in the hospital--and she wanted visitors. 

My wife saw the message on Facebook, and we ran over to the hospital to see how she was and spend some time with her to try and cheer her up. 

Considering how badly she had been hurt, she was actually in amazingly good spirits. 

A couple of her neighbors were there in the hospital visiting her as well. 

One of them had actually heard her screams from the backyard where she had fallen by her pond and had helped keep her from going into shock, cradled her head in her lap, and called for rescue services.

When I commented how amazing she was and that she was a real hero pointing to the heart--she said it was really nothing, and went on to say"
I have two hearts!

And she pointed to one on the left and one on the right. 

I thought to myself that really we should all have two hearts like that to care and to give to others. 

One heart is us alone. 

Two hearts are when we join with others. 

"Two hearts that beat as one"--one for caring and one for giving. ;-)

(Source Photo: Andy Blumenthal)
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May 4, 2018

Have a Heart: Leadership With Heart

So many of you already know my leadership mantra. 

It's all about:
Leadership With Heart

That means understanding that workers are human beings. 

Yes, they should act as professionals.

But also, they are people with imperfections and problems.

Whether they are fighting addiction, debt, illness, mental health issues, family problems, abuse, or personal loss. 

Life happens.

And it's not always pleasant. 

Unfortunately, it seems like we are tested all the time. 

Therefore, good leaders, real leaders...lead with heart. 

They focus on the mission, but also empower, develop, and have empathy for the people. 

Think of the people you know in leadership positions today. 

Are they leaders with heart or heartless sons of guns. 

Who do you want to follow into the future?  ;-)

(Source Photo: Andy Blumenthal)
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January 7, 2017

Enter With A HANDSHAKE & Leave With A HUG

So after almost 6 years at the U.S. Department of State, I am moving forward in my career to a very exciting role at the U.S. Department of Health and Human Services. 

As I look back, I have fond memories of the wonderful high-performance division I was part of and the many amazing achievements we had together, and what our Deputy Assistant Secretary called, the "A Team."

But one thing today is sticking out in my mind and it's this image.
"Enter with a handshake and leave with a hug."

On the first days, when I arrived it was all formality and firm welcome handshakes.

We don't really know you and you don't really know us, but we're embarking on this journey together, and where it takes us no one really knows, BUT we wish you the best of luck--now go out and do great things!

Then on the last days, as I was preparing to leave, the formal handshakes were long gone and instead they were replaced with warm heartfelt hugs (and some special emotional words and cards). 

I was no longer a mystery of a person, with just my reputation, coming in to do G-d knows what. 

Now, I was a human being that had a genuine history with them, formed relationships with many, had faced challenges together, and had touched not only minds, but also it was apparent, hearts. 

I will not forget the special people, nor the many times shared, our accomplishments as an organization, and how we grew. 

I am moving forward not only with their tight hugs to more handshakes anew, but also to once again hopefully grow heart-to-heart with people, as further relationships are formed and we make, please G-d, amazing new progress together--for the mission and for the people. ;-)

(Source Photo: Andy Blumenthal)
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November 24, 2016

Appreciating Employees @ Holiday Time

So before the holidays, like Thanksgiving, many nice organizations try to do a little something for their employees and let them go home a little early.

It’s a small something that let’s people know they are appreciated, and on top of it, they get to “beat the traffic.”

I heard from someone that one organization was stopping this long time practice, saying that only the very head(s) of the chain of command, could do this for the people…but they didn’t.

Sort of “penny wise and dollar foolish” to take away that little spot-on giving to one’s staff. 

It’s goodwill, appreciation, and kindness that is especially appropriate before the holidays for hardworking and good people. 

One manager told me how their people especially looked forward to this little gesture, and often came to asking about it with such joy.

So the manager told me that they just said before holiday times, “I’m not looking what time you leave today.”

To me that sounded like genuine leadership, where people are not just treated as “human resources,” but instead “human capital”—something to invest in and not just something to use `willy nilly. ;-)

(Source Photo: Andy Blumenthal)

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November 9, 2016

14 Lessons Learned from the Political Process

So here are some things that I learned from this awful, drawn out election:

1) Keep it positive - Negativity, divisiveness, and hate hurt you more than it does anyone else.

2) Don't play the *ism card - Using racism, religion, gender, and sexual orientation to divide people and get what you want from them is dirty politics and empty promises for votes; stick to the facts and the issues. 

3) Focus on service to others - "Public service" is about service to others, not self service; it is more important to give than to receive any of the fame, fortune, and favors. 

4) No one is above the law - Corruption, collusion, and cover-ups are a boomerang that eventually come back to hit you in the proverbial head.


5) Action speaks louder than words -- What you actually did, accomplished, and how you behaved is the much louder message than what you say you did or claim you will do. 

6) People are not sheep - Regardless of how strong and biased a position the media and others take, hammering and hammering away, in the end people are not sheep and can and do think for themselves. 

7) Polls, statistics, position papers, conventions, and debates - There are many tools for manipulating the masses and they, like the people who prepare and administer them, have biases and lie. 

8) Branding yourself and others - Creating an image for yourself and others by weaving a tall tale narrative only goes so far unless the words and deeds are consistent and ring truth. 

9) Speak from the heart - Preparation and practice make perfect, but a perfect what?  Prepared lines and zingers are great sound bites, but speaking from the heart goes to the heart. 

10) Moral high ground - Just saying you are taking the moral high ground does not make it so; you actually have to have integrity to stand that ground. 

11) The political machine - Politics and the money and operatives behind it, are very strong and dangerous, and those that wield it can and will do anything to gain and stay in the much coveted positions of power. 

12) Don't think you're so deserving - Be humble and compassionate on others, instead of believing you are so great and the world owes it to; the more you run after something, the more it tends to elude you.

13) Listen to your gut - There are great orators, writers and influencers out there, but you've got to listen more to your gut and moral compass than to anyone else trying to bend your mind and will. 

14) Star power - Bringing out the big gun superstars to speak, sing, and endorse you is some nice added glitz, but the real superpower is the one Almighty who ultimately decides who wins and loses. 

(Source Photo: Andy Blumenthal)
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November 4, 2016

Manage As A Mensch

So I was watching Shark Tank and they gave an update on how one of the products, "Mensch on a Bench," is doing.

It's selling in Bed, Bath, and Beyond and has exceeded 100,000 units already!

Aside from the doll and book, they are working on Mensch apps, activity kits, and candy bars. 

The founder said, "It is hilarious and heartwarming to see all the different ways that families can incorporate Mensches into their lives."

This got me thinking about how being a mensch can also be incorporated into being a great manager!

- Treating people decently and fairly

- Empowering them to do their jobs well

- Empathizing with them as human beings

- Appreciating the power of diversity

- Respecting everyone and their points of view

- Recognizing and rewarding a job well done

Unfortunately, there are too many bad bosses out there that micromanage and abuse their people. 

They are arbitrary and dictatorial and never ask what anyone else thinks; they dump the work on their people, but don't lend a hand; they steal their ideas and take credit for their work; on top of it, they might even then stab them in the back when they're not looking; ah, forget about showing any sort of appreciation or kindness--it's dog eat dog. 

Hence, being a mensch first is a management must!

Think about people, not as a means to an end, but as an end unto themselves--they are souls interacting with your soul. 

Kindness, compassion, empathy...but keep your eyes on the important work and mission you are doing.

Get it done together, as a team, collaboratively, and with everyone contributing towards the endgame. 

(Live and) manage as a mensch! ;-)

(Source Photo: here with attribution to Bed, Bath, and Beyond)
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March 3, 2016

Relationships Matter Most

So if I have only learned one thing from work and office politics...it is that relationships matter to results!

And not only that they matter, but that they matter the most. 

Results are great and important; however if they come at the expense of relationships or it's a "burn the bridges" type deal--then the results are not just tainted, but perhaps will be doomed to fail anyway and all the more so. 

The way we treat others is paramount to what we do. 

G-d watches us--and He/She will judge us accordingly. 

Every interaction with others is a test for us. 

How do we speak to and act with another one of G-d's loving creations. 

Treating people well does not need to come at the expense of results--rather it is the secret sauce to getting results. 

This doesn't mean that you have to be liked or loved, but that you do the right thing and for the right reasons--great deeds come with truly best intentions. 

Integrity is not just a word--it is a life principle!

When you treat people badly--how do you think that impacts the office and the ultimate mission?

Success is people and product.

And life has a funny way about it with karma being ever present.

(Source Photo: here with attribution to PoYang) 
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February 28, 2016

Back On The Hiking Trail

Such beautiful weather today--still February, but Spring has sprung!

We went hiking and I am so grateful to G-d after the surgeries of the last couple of years that I can once again start to enjoy Sugarloaf Mountain together with "my sugar."

Thank you so much Hashem!

On the hike, one brief thing we talked about was how to email (and speak) nicely to other people.

My wife told me something really smart she heard from a colleague at work:

"WHEN you are having strong feelings and want to communicate them to someone...

Sit down at the table.

Pull your chair in.

Write down what you want to say.

THEN...

Imagine the other person is sitting right across from you.

Turn the paper towards them.

Pretend that they are reading from it in front of you.

NOW...

Decide whether you still want to send it that way."

So much stupid stuff we say and email could be avoided if we just did this little mental exercise in our heads and in our hearts. ;-)

(Source Selfie: Us)
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January 28, 2016

Suicide Office To-Dos

So at times, organizations send out notices to their staff with self help suggestions or organizational resources that are available.

One such case is for suicide prevention. 

For example, if you are thinking about suicide, perhaps you should contract the employee assistance program.

It's a good idea to reach out to employees when the messaging is done in a way that makes employees feel they are genuinely cared about and needed, and substantial help is available to them.

People contemplating suicide are in a desperate state of mind and proper handling is nothing less than a life or death situation.

Going to the extreme to make a point for a moment, office reminders about suicide prevention should never be selfish or cavalier, such as:

- Remember to turn the lights out.

- Set your out of office message on.

- Have you done a knowledge transfer to ensure a smooth transition?

If employees are coming away feeling like the organization is just sending out a form message or treating their feelings and situation lightly or in their own interests (such as to remove/reduce liability) that is apt to make things worse and not better.

Please treat employees with genuine dignity, respect, caring, and humanity, and offer them substantive help when they need it.

There are families depending on them and they love and need them. ;-)

(Source Photo: here with attribution to Jason Kuffer)
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December 2, 2015

Thank You, See Ya

So one of our contractors was moving on to a new position. 

It was toward the end of the day, and I saw him getting ready to leave the building.

I went over to him to thank him for his service, tell him how we appreciated his contributions, and wish him well for the future. 

Someone nearby overhead me talking with him, and in a lighthearted joking way says, "That's not what you told me about him by the elevators [one of our typical watercooler chat spots]," and then he gave a big smile.

He is another wonderful person and I understood he meant it in complete fun, but I couldn't help feeling bad for the other person, and his thinking perhaps that people were talking bad about him somehow. 

I know I am a sensitive person, but somehow I could sort of feel the possible sting for the person leaving.

Sensing maybe something gone wrong, the other person came over afterwards and sort of apologized that he didn't mean anything bad, which I knew of course.

We all like to have a good congenial relationship in the office, but I suppose even well-intentioned joshing around has to be thoughtful and with good timing. ;-)

(Source Photo: Andy Blumenthal)
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