Showing posts with label Guide. Show all posts
Showing posts with label Guide. Show all posts

September 19, 2014

Overqualified And Underwhelming

Ok, so this sign is sarcastic for the question I received the other day.

A colleague, who is a supervisor, asked me :

"How do you take a group that doesn't know how to do the work (literally does not know how) and get them going, then teach them to do it on their own instead of doing nothing, waiting, blaming?"

My response was:

You can't do everyone's job for them...you will fail that way (and they will fail that way). 

You have to learn to work effectively with others...you have to delegate and let them do their jobs. 

As a manager, you should review, edit, comment, question, suggest, recommend, and quality assure (not micromanage).

Send staff to training, mentor, and guide them, but don't do the job for them. 

What do you think?

(Source Photo: Andy Blumenthal)
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July 30, 2012

Leading the Blind

Waiting for the train this morning--on the platform, there is a blind woman.

The train pulls up, and I help the blind lady to the train door, saying "it's just to the right."

The blind lady gets on and staggers herself over to where the seats usually are right next to the door, but on this model of the train, it is just an empty space. 

She goes across the aisle to the other side to try and sit down, and reaches out with her arm, but ends up touching this other lady's head.

But the other lady is quite comfortable in her seat and doesn't flinch or budge. 

The funny (read sad) thing about this is that there an empty seat on the inside right next to her--but she doesn't move over, nor does she direct the blind lady to the empty seat next to her or anyplace else either.

Actually, the lady sitting all comfy--doesn't say a word--to the contrary, she nudges the blind lady away from her seat. 

The blind lady is left standing there--groping for somewhere to go.

As the train lurches forward--beginning to moving out of the station--the blind lady make a shuffled dash heading for the other side of the train to try to feel for another seat--and she begins to stumble.

I jump up from the other side and having no time, awkwardly just grab for her hand, so she does not fall.

The lady is startled and pulls back, and I explain that I am just trying to help her get safely to a seat.

I end up giving her my seat--it was just easier than trying to guide her to another vacant one, and she sits down.

I was glad that I was able to do something to assist--it was a nice way to start out the week--even if only in a small way. 

But honestly, I also felt upset at the other lady, who so blatantly just disregarded the needs of the handicapped.  

I do not understand the callousness--doesn't she realize that a person with a disability or handicap could be any one of us--even her. 

My mind starting racing about what I had heard from the pulpit about sins of omission and commission, and I know I shouldn't have, but I couldn't help sort of staring at the lady who was all smug--wondering again and again about who she was, what was she thinking (or not), and basically is that what most people would do.

I watch other people help each other every day, and I've got to believe inside that most people are better than that.

(Source Photo: adapted from here with attribution to Neils Photography)

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December 12, 2011

Words Matter A Lot

This is a great video on the power of words, but also on the caring of one for another.

We can make a difference with our words!

Words can help and can hurt, they can pursuade and they can punish, but the most important thing is that we are responsible for how we use them.

While we can say we're sorry for hurtful words, they can never really be taken back (i.e. unspoken).

And just the opposite holds true as well--when we use words constructively, the impact for good reverberates.

I still hear the words of the most important people in my life guiding me, always.

Use your words with care, deference, ingenuity, and most important with kindness for others.


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April 25, 2010

Going From Peak to Peak

In life, no one has only peaks or valleys. Life is a continuous cycle, and we must traverse “The Wheel of Life” (an ancient belief of many cultures including Jews, Indians, and others) from happiness to loss, suffering, and then hope, and back to happiness again.

Why we go round and round as people and nations is an age-old question. While happiness all the time would certainly be more enjoyable and easier on us all around, it would defeat the purpose of life, which is to learn and grow. And unfortunately, there is profound wisdom in the adage, “no pain; no gain.”

No, that doesn’t mean we should become masochists, so that we learn and grow more! Rather, we learn and grow from difficult experiences and then we get to rest and restore ourselves to be able to apply those in lessons and take it to the next level in future circumstances.

So it was with interest that I recently read Peaks and Valleys, by Dr. Spencer Johnson (best-known for Who Moved My Cheese?).

The conventional wisdom is that if we’re not living at the top of the heap, then we’ve somehow failed. Johnson’s take is that both success and failure (what he calls “peaks and valleys”) have valuable lessons to teach us and are therefore important to experience. The book is about getting the most out of the peaks as well as the valleys of our lives.

Here are some thoughts that rung true—in my words and in Dr. Johnson’s:

#1 - How to handle the valleys:

  • Learn to manage adversity, which helps you to mature and reach your next stage in life: “Between peaks, there are always valleys. How you manage your valleys determines how soon you reach you next peak.”
  • Love and to give to others. “You get out of a valley sooner when you manage to get outside of yourself: at work by being of greater service, and in life by being more loving.”

#2 - Think strategically about where you’re going in life:

  • Envision where you want to be to advance your goals. “A great way to get to your next peak is to follow you sensible vision. Imagine yourself enjoying your better future in such specific believable detail that you soon enjoy doing what takes you there.”
  • Recognize the emotions that guide your actions (and that timing is key): “The most common reason you leave a peak too soon is arrogance masquerading as confidence. The most common reason you stay in a valley too long is fear masquerading as comfort.”

Overall, even though leaders may seem like they are always “above,” in fact everybody goes through regular peaks and valleys.

In addition, leaders have the added duty to find the way not only for themselves, but also to guide others through the “storms” of organizational life. This is a great privilege, but also a tremendous responsibility that necessitates that leaders lead with wisdom and integrity so that they help their organizations, and people, go capably from peak to peak.


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