Anarchy Sensing Opportunity

So this is what they are reading in Washington, D.C. now:

"To Change Everything...An Anarchists Appeal"

Anarchists and Anonymous are no longer underground, but are coming up and above it. 

Legions of people looking not to change the system, but to violently overthrow it. 

According to the anarchists' video propaganda:

"The more stable our structures, the less stable our lives...No piecemeal reform can fix this, we have to rethink everything to fix this."

They are advocating the power of the masses to overthrow ALL authority!

"The only way to secure the things we care about is to build a leaderless mutual aid network capable of self defense...to abolish domination all together...not to stabilize the system by reforming it. Rather than calling for more legitimate rules and rules...set our own agenda on our own terms...develop the power to act autonomously."

Unfortunately, with the extremely low ratings and low trust of the government, people are turning to anarchy instead:

"To change everything. Start everywhere."

The fearsome hacker group Anonymous's tag line is:

"We are a legion.  We do not forgive. We do not forget. Expect us."

So, while left and right are fighting and denigrating each other, the political system, and our institutions, and gridlock--rather than effective governance and progress--is the dominant force in DC, a frightening vacuum is opening up to those who seek chaos and mayhem.

Stupid, stupid, stupid!

Everyone is so busy fighting for a larger slice of the pie for themselves, that we are putting the entire societal pizza in danger of landing flat. 

It's not just Russia, China, Iran, North Korea, and ISIS taking advantage of the selfish and greedy aspirations of politicians and special interests in our society.

Those individuals and groups--internally--that distrust and dislike what they perceive as "Big Brother," and the arbitrary and abuse of authority, for power and money's sake, are sensing their chance to agitate, disrupt and overthrow the civilized society we depend on. 

Apocalypse is not just World War III, weapons of mass destruction, and earth-shattering disaster, but it can be the disaffected masses that decide there is no reforming the system, only overthrowing it and taking their chance at chaos, rather than continue to live with corruption. 

And if this is what people are reading in the Capital of the United States of America...if you are not afraid of this awful mess, you most certainly ought to be. ;-)

(Source photo: Andy Blumenthal)

Anarchy Sensing Opportunity

Politicized Justice

DC is in partisanship chaos once again, but this time it's our very justice system at the heart of it. 

There is widely publicized internal fighting at the FBI and Department of Justice over whether and how far to investigate, let alone ever prosecute, emails and foundation issues from a presidential candidate. 

As the FBI can only investigate, they have no jurisdiction over whether prosecutors are willing to then take the case forward. 

Downtown today, there were signs that said:

"I Need Some Good News.com"

This was referencing the new soundtrack of "Good News" by Ocean Park Standoff, but it could easily summarize the standoff between the FBI and Justice Department and the political parties lining up behind them. 

So there is certainly the need for some good news, as a dour mood settles over the capital and the people around the nation watching this play out so awfully, where politics have gotten in between us and our candidates and doing what's right. 

From the song:

"I need some good news baby 'cause the world's gone crazy."

When even our law enforcement authorities can no longer function without impediment, and when there is no core impunity from political infringement and recriminations, we know even our most basic system of justice has gone awry with political dysfunction. 

Yes, it's crazy and it's definitely not good news for the progress and righteousness of this great nation. ;-)

(Source Photo: Andy Blumenthal)

Politicized Justice

To BE Corruption FREE

Amazing, they were advertising this in downtown Washington, D.C.:

"A Government Free of Corruption"

Wouldn't this just be completely miraculous!

WE HAVE A DREAM:

- No lies and spin

- No deception and manipulation

- No public and private faces

- No collusion and cheating

- No hidden agendas and backroom dealings

- No hate, bias, and divisiveness

- No denigrating, name-calling, and character assassination

- No bribery and pay to play

- No intimidation, payback, and shadow government

- No self entitlement and self enrichment

- No fraud, waste, and abuse

Imagine instead, if integrity was the essence of good leadership.

Today, in synagogue, the weekly Torah portion was Genesis--where as we all know, G-d created the heavens and the earth. 

Genesis 1:2 "Now the earth was chaos and void" (in Hebrew "tohu va-bohu").

The bar-mitzvah boy, in his speech, joked about how his first 13-years of life growing up was very much tohu va-bohu (chaos), but he was hopeful that with his wonderful parents guiding him, he would get on track and pay more attention to his schoolwork, all the details, and not rush through things. 

I thought to myself, there are probably a lot of people even in their 30s, 40, and 50's whose life was still tohu va-bohu, but that doesn't mean we can't emulate G-d and still create something wonderful from all the chaos, right? 

Similarly in the tohu va-bohu chaos of Washington politics, where nearly 80% of the electorate believe that we are going in the wrong direction, it's not too late to continue make something great that we can all be proud of.

In the Wall Street Journal today, Peggy Noonan described a recent focus group led by Democratic pollster, Peter Hart, where all 12 voters (Democrats, Republicans, and Independents) unanimously and sadly agreed that "America was off track." 

In fact, one person wisely intimated that things seemed to go off track with 9/11 and "never quite recovered."  Unfortunately, more than the World Trade Center came down in America that fateful day. 

But it's not the first time in history that things have been tohu va-bohu, and perhaps it's okay...that why G-d teaches us things can change for the better...order and sense and progress can be made to rise from all the chaos.

The good news is still out there, "And G-d said, 'Let there be light,' and there was light." ;-)

(Source Photo: Andy Blumenthal)

To BE Corruption FREE

Wouldn't You Like To Be A Govie Too

Some people have a negative perception of government workers ("govies").  

They think that it's just a cushy job with a lot of free time and benefits. 

Sort of like the photo above with the lady streched out over her laptop, eyes half shut, and with the lightbulb above her head--thinking up great ideas for running the government and regulating the people. 

Ah, no--it's not like that at all. 

Okay, maybe a little for some people. 

Having been in both the private and public sectors about 40-60 of my career, I can tell you that there is plenty of unproductiveness (i.e. dead weight) wherever you go. 

But there is also a lot of hardworking (some super hardworking) and really smart people too. 

Yes, there are meetings (lots of them) and paperwork (piled high), but there is also a good amount of out-of-the-box thinking and trying to figure out how to do more with the same or less.  

There is also some really big thinking like how to win the next Big One (i.e. war), how to protect the country from deadly terrorism, disasters, weapons of mass destruction, and cyber attack, how to partner with others around the world to achieve big ambitious projects and peace, how to colonize outer space, protect the environment, and improve the economy, healthcare, education, and so much more. 

Not all the big thinking is good thinking--some of it is unrealistic, biased towards this or that constituency, counterproductive, or even corrupt. 

But many govies really do want to do a great job and save the world!

If you think there isn't plenty of hard work, passion, dedication--you're wrong.

If you think, everyone is doing the right thing for the right reasons--your delusional.

Like with people all over the world, there's a mix of good and some not so good, but overall, there is lots of opportunity to lead, problem solve, and do good and great things with real effect, nationally and globally. 

And if for that alone, being a govie is an amazing career move where you can have an influence on matters of tremendous importance and lasting impact. 

Wild perceptions and pictures can be deceiving--instead think about the hero that you can and want to be. ;-)

(Source Photo: Andy Blumenthal)

Wouldn't You Like To Be A Govie Too

Big Government Turnaround

So I took this photo of a handout being distributed at a major local university here in Washington, DC.

Sort of ironic for this sign that says:

"Big Government Sucks"

...to be handed out in the capital of the United States of America!

It would make sense that this negative notion of big government is connected to the low approval ratings of Congress (17%) and government services (64.4) provided.

People are seeing and sensing that big government is bad government when it is:

- Dictatorial, corrupt, and discriminatory. 

- Mired in fraud, waste, abuse, and coverups. 

- Self-serving for the politicians that are elected to serve the people. 

- When it is bureaucratic and ineffective. 

- When it is confused and without vision or plan for the country. 

- When it's indecisive, makes bad decisions, or can't successfully execute short- and long-term on it's mission. 

- When it is lacking in basic values of democracy, freedom, and human rights for all. 

At the same time, big government can be great government, when it is a beacon of light for its citizens and for the nations of the earth. 

- When it protects us from dictators, demagogues, terrorists, weapons of mass destruction, criminals, and all sorts of disasters.

- When it holds strong and cutting-edge the economy, prosperity, innovation, education, and competitive advantage of the nation. 

- When it safeguards and keeps sustainable the environment for future generations. 

- When it preserves and fortifies freedom, human rights, social equity, equality, and justice. 

- When it looks after the needy and less fortunate.

- When it lead the world in exploration, discovery, partnerships, and ultimately doing good for the people, the planet, and our future. 

Big government sucks when it goes wrong and then they start handing out these sad signs on our nation's premier college campuses. 

This is a big problem to turnaround?  

But with smart, committed, and moral leadership, it can be done! ;-)

(Source Photo: Andy Blumenthal)

Big Government Turnaround

America's Great Disappointment

So the Wall Street Journal asks today,"Why [Is] This Recovery Is So Lousy"?

They say that with Obama, "No president was ever better positioned to lead a strong recovery...no resources were spared...yet not once in the last seven years has annual economic growth ever reached [even] 3%."

But the news gets worse, in fact, "U.S. GDP grew a disappointing 1.2% in the second quarter...[and] economic growth is now tracking at a 1% rate in 2016...that makes for an average annual 2.1% rate since the end of the recession."

And that is after Obama's $836 billion stimulus and $3 trillion in Federal reserves injected into the economy!

The Great Recession may be the most disastrous economic results short of the Great Depression itself.

However, this is not the only reason Americas are disappointed with what they are getting from Washington (and we won't even talk about the candidates).

80% say we are heading in the wrong direction!  Let's repeat that again, 80% say we are heading in the wrong direction.

Harvard Business Review says it's not just the economy stupid, since we still [despite ourselves--with failing policies of enormous tax and spend and over-regulation] rank #5 on GDP per capita. 

Yet that doesn't translate into overall social progress for us.

Get this, the U.S. ranks 19th in social progress in the world--just one place above Slovena!

Why???

- We rank 26th on personal rights because of restrictions on freedoms like the right of assembly. 

- We rank 27th on personal safety because of high homicides and poor road safety.

- We rank 36th on environmental quality because of high greenhouse gases and poor water quality.

- We rank 40th on basic knowledge because of poor education and high dropout rates.

- We rank 68th on health and wellness because of suicides, obesity, cancer, and heart disease.

HBR points out that there may be individual reasons for each of these, but overall this is a bleak "troubling picture" and Trump isn't the one who painted it.

The sad fact is that one of the only things that the U.S. is ranking #1 in the world in is our national debt to everyone else...and this is being squandered. 

Think good and hard about the nation you are leaving your children and grandchildren...this is a horrible performance scorecard for America, the superpower!  ;-)

(Source of the amazing photo: Minna Blumenthal)

America's Great Disappointment

The Difference Between Art and Politics

There is a difference between art and politics. 

Art is just brilliant and beautiful. 

But politics can be insane and ugly.

(Well maybe some art actually can be that way too.)

Read today how Congressional Bills are being held up for something as fundamental as funding to fight the Zika virus that causes severe infant brain defects and life-altering disabilities. Moreover, if Congress did pass it as-is, the President has threatened to veto it!

Another no-brainer bill still not passed before Summer recess is the common sense one that would tighten access on gun sales to suspected terrorists and call for expanded background checks, including for private sales and at gun shows. 

As amazing for the soul as art is, politics gone wrong can be damaging to the very people they are supposed to be protecting for national security and health and well-being.  

This is a system that is either broken or have people leading it that are horribly flawed, but either way the nation's people are being hurt, when they should be properly taken care of and governed. ;-)

(Source Photo: Andy Blumenthal)

The Difference Between Art and Politics

What Do You Think Of Toll Booths

The Total CIO speaks about the stupidity of toll booths.

Basically, it's highway robbery. ;-)

(Source Video: Dannielle Blumenthal)

What Do You Think Of Toll Booths

The Federal Island of Insanity

So a colleague at work was supposed to get something done. 

Well it didn't happen, and someone else got left holding the bag--not really very fair.  

Too make matters worse, the guy sort of unapologetically and clouded pops in my door and says to me, "What are we doing here?"

Taken aback and not sure what this guy is talking about, I say "Excuse me?"

He looks up into space for a moment, and turns back toward me and repeats emphatically, "I mean, like what are we e-v-e-n doing here?"

Getting more than a little frustrated at this point, I ask quizzically and with some sarcasm, "You mean on planet Earth?"

Again, turning and looking oddly away and then back my way, he says, "In this building!"

I must've been looking at him at this point like is he on drugs, and I say, "We'll there are important laws that we're fulfilling here (implicitly referring to FOIA, Records Act, Privacy Act, E.O. 13526, etc.)."

Unbelievably, he continues, now shaking his head, "Well that's what I mean...why we need that?"

Having too much work to play out whatever this toxic game was any longer, I'm like, "[if you don't believe in transparency and safeguarding/security of information,] Maybe you should write your Congressman," [smile!] and with that went back to the million and one serious work things I still had waiting for attention.

In retrospect, I can't help but think that incredibly, there are people coming to work here in D. C. that either don't know why they are there in the first place (but should know!) or don't believe in the mission or meaning of what they are doing.  

In the private sector, I certainly don't think this conversation would've even gone on as long as it did...the consequences there seeming more pronounced, abrupt, and in a definite way connected with reality. 

With more than 16 years into the Federal sector, I still can't believe a lot of what goes on--both good and hopeful, and bad and more than a little disappointing. ;-)

(Source Photo: Danielle Blumenthal)

The Federal Island of Insanity

State Of Education

So here's a sign at on the miserable state of education in America. 

"Develop Your English Skills For A Career In The Federal Government"

An advertisement in downtown, Washington, DC.

It's amazing that we can't assume proficiency in basic English skills.

Again, forget perhaps more challenging fields of the present and future such as science, technology, engineering, and math (STEM).

We can't even assume proficient English language skills for the Federal government in the Capital of this great country. 

Certainly, would understand the need for people with specialized foreign language skills for domestic positions as intelligence analysts and various overseas positions, but English???

There are more advanced degrees and certifications out there than over before, but are people really any smarter or ready for successful careers, life skills, and survival in modern-day America and the broader world. ;-)

(Source Photo: Andy Blumenthal)

State Of Education

Clothing Optional

This was a funny painting in the gallery. 

A naked lady with a big colorful sun hat on. 

Be careful you don't want to get too much sun!

The painting also makes me think of the saying "The empress (or emperor) has no clothes."

The leader thinks they are wearing beautiful clothes, but the reality is they are naked in front of their subjects. 

People see when their leaders are shelling out a clouded vision, tempting them with empty (campaign) promises, or pushing ideas that don't hold water in the real world, but often people are simply too afraid to say anything.

Instead, they acknowledge the beautiful clothes or brilliant ideas that aren't there and in groupthink fashion, they fail to call out the folly for what it is, when it is. 

Naked is naked, and we should say the truth albeit with respect and in a constructive way, if we really want to make genuine collective progress. 

True--lauding or blinding following what simply isn't there and has no substance may land you a seat at the royal table, but what good is it, if you are sitting with some leaders that may be nothing more than naked idiots. ;-)

(Source Photo: Andy Blumenthal)

Clothing Optional

Say W.H.O.

So a colleague submitted this photo to me to share on my blog. 

So funny!

This was posted by Federal Occupational Health in the organization's gym.

Publisher is the World Health Organization.

I don't think this translates well from Switzerland. 

I'm not going to say another word.

(Source Photo: Colleague)

Say W.H.O.

Meeting the Boss, John Kerry

What an awesome day today getting to meet Secretary of State, John Kerry. 

It is truly very cool to work for the Federal government and to be part of something much bigger than ourselves.

Meaning, purpose, contribution, service, and constant learning--that is a lot of goodness and opportunity to receive in one's career. 

Thank you G-d for the amazing moments as well as the daily grind to work through it all. ;-)

(Source Photo: Colleague)

Meeting the Boss, John Kerry

Politics Has Us Lost

So we've become a nation that only seems to be moving, but yet is heading nowhere fast.  

Shock and awe and "sound and fury, signifying nothing."

Think about it!

Where are we going?

- Are we growing, innovating, leading. 

- Are we spreading our ideals of freedom, human rights, and democracy.

- Are we a nation the defends those in need and is a refuge for those under duress.

- Are we a country that is safe and secure from threats external and internal. 

- Are we united and heading in a clear direction with a strategy and making incremental steps towards our goals.

- Where are we on critical programs for the future from genuinely protecting our environment with binding agreements to investments in our space program to discover, travel, and build our destiny beyond just here. 

- Do we have the love and respect of our friends and the fear of those that are against our way of life.

- Are the decisions that are being made bringing together those from across the political aisle and are they particularly fruitful in terms of making a real difference in people's lives or in our future.

- Why is the system so broken and we don't even hear any real ideas anymore about how to fix it.

- Why do we hear about Obamacare, trade deals, deals with Iran, deals over global warming, deals over Syria, budget deals, yet don't see or feel any tangible differences in our lives--or feel any passion from those making the decisions.

- Where is the grand vision to really put a man on Mars, solve poverty, or cure cancer.

- Why is Russia grabbing what they want with Crimea, planning a permanent station on the moon, and creating air and naval bases in Syria and we can't even train some rebels to fight.

- Why are we afraid to call radical Islamic terrorism what it is and to fight them over there before they come over here.

- Why do we bounce back and forth unable to overcome basic problems like with our flailing education system first centralizing federally with "No Child Left Behind" and then decentralizing to the States with "Every Student Succeeds."

- Why do we reign in the budget one year with Sequestration only to expand the budget with unpaid tax cuts the next.

- Why do we call for a strong military and then cut their budget and undercut their mandate to get their job done. 

- Why do we stress the importance of cybersecurity, but then lose the security clearances and personnel information of the entire federal, intelligence, and military workforce.

- Why do we let in terrorists and criminals to our country and are then surprised when they commit violent acts against our people. 

- Why do we hurt allies and embrace enemies.

- Why do we stymie debate and opposition disrespecting others, calling them horrible names, threatening them, and working to destroy them instead of embracing healthy debate and compromise. 

- Why do we claim transparency, but then hide behind obscurity. 

This could be the list that never ends, which goes on and on my friends, some rationale people started asking common sense questions, not knowing how broken this system was, and they'll just keep questioning it forever just because...it makes no sense. ;-)

(Source Photo: Andy Blumenthal)

Politics Has Us Lost

DC Is Not NYC

This is a funny sticker on the streets of Washington, D.C.

It says, "This is not New York."

And it advertises a website called StuckInDC.com.

"Formed by a few friends who've probably lived in the capital long enough, but lack the wherewithal to move elsewhere."

Having come from NYC, I can empathize in many ways. 

The DC metro area is great if you are interested in working in some very cool jobs for the Federal government, and it has a fairly nice lifestyle for families here (clean and green). 

While not as exciting as NYC (it doesn't have the vibe), it's also not as dirty, congested, or generally dangerous (in DC, there are lots of gun-totting federal agents everywhere).

If you yearn for someplace nicer to live, maybe Florida for the Caribbean climate, beautiful nature, slower lifestyle, and fun atmosphere or then again, there is always the awesome Holy Land!

For now stuck in DC, after retirement who knows. ;-)

(Source Photo: Andy Blumenthal)

DC Is Not NYC

Counter Terrorism Response Level: DYSFUNCTIONAL

OMG, this is completely dysfunctional and embarrassing. 

Can we stop the fighting among ourselves--Democrats and Republicans, Judeo-Christians and Muslims, CNN and FOX, NRA and gun control advocates, immigration pros and foes, etc.)

AND

Instead focus and go after the real murderous culprits--the radical Islamist terrorists who are killing, imprisoning, torturing, raping, enslaving, and taking over vast lands to build a shariah-rule caliphate and take our freedoms and lives away?

We are losing the war on terror, because we can't get our collective act together! ;-)

(Source Photo: adapted from here with attribution for original to Elliott Brown)

Counter Terrorism Response Level: DYSFUNCTIONAL

Victorian Penny Car

I took these photos in Classic Motors of Washington, D.C. 

This car is made of Victorian Pennies from the U.K. 

The pennies are special (1837-1901) with an intricate design of British Queen Victoria. 

This car is one of only 9 in the entire world. 

The sign in the back window says, "This vehicle is not for sale."

It's got to be some job to get all those old pennies on this car. 

I remember when we were kids my sister had this long green plastic container for collecting pennies.  

Pennies already back in those days were worthless, and it was just a hobby to throw them in and see how many we could collect. 

After some years, the thing was so heavy, I could use it for my exercise routine.

So why do we still make stupid pennies...for classic collector vehicles?  

Old habits die hard, and the government is a big bureaucratic ship that doesn't turn on a penny or dime or whatever--I think that's the real reason we still do so many nonsensical things. ;-)

(Source Photos: Andy Blumenthal)

Victorian Penny Car

Answer Injustice With Justice

So what is amazing about government scandals is not that they happen, because of course, they do. 

But what is amazing is that the American public is frequently denied justice--whether committed under Democratic or Republican administrations.

Maybe this is because the Justice Department is headed by the Attorney General a political appointee of the President, rather than being independent.   

The President oversees all the government agencies in the Executive Branch of the government, including the Department of Justice (DOJ).

When any of the government agencies in the Executive Branch do something wrong, what should happen is that the Department of Justice (including the FBI) would investigate and bring the offenders to justice. 

But instead, a politically motivated President can direct a politicized Justice Department to stand down--and in a sense end up being the "Chief Obstructionist."

Obviously every agency is headed by political appointees who serve at the pleasure of the President and who further the administration's vision, but Justice is unique. 

And if you follow the news, I am sure you can think of more than a few examples where Congress has gotten involved to investigate and even request action by DOJ, but yet nothing seems to happen. 

What is disappointing is that we would like to think that every leader is an icon of righteousness, integrity, and propriety, but instead partisan politics can get in the way, and the leader ends up protecting, whitewashing, or covering up the very wrongdoing that needs to be corrected.

The government system cannot work for the people and the country, if it cannot be accountable to them to do the right thing.

The President--no matter what political affiliation--must assure and be perceived as assuring that everyone under his/her watch is doing the right thing. 

And if and when they stray from serving the people of this country, it should be the President who leads the charge to make it right. 

We all would respect a leader that recognizes and course-corrects when things go astray and does it with integrity and justice--that makes a truly great Democracy.  ;-)

(Source Photo: Rebecca Blumenthal)

Answer Injustice With Justice

A Dumb Dumb World

So I took this photo on the Metro in Washington, D.C.

One person is on their "smart" phone, and the other is reading a book called "Our Dumb World."

This is a contrast supreme. and I was intrigued. 

I couldn't exactly ask what the man was doing on his smartphone... but presumably email, texting, news, a video, maybe even some gaming.

The other person reading about the dumb world--what's that all about?

So I looked this book up, and apparently the satarists at The Onion make some laughing-stock fun in their "fake" atlas of the world. 

So stupidity is out there every day...

But stupid isn't the worst part of it..."stupid is as stupid does"-- not sure you can blame someone for doing dumb things when they're done innocently and by accident.  

But what is really bad is when dumb things are done with intent and malice--for power or to get what you want when you want it.

Leadership often treats the masses as the dumb people who can be fooled some, if not all, of the time. 

But people are smarter than you think, eventually seeing through the amalgam of lies, deceit, and spin--thrown at them through the old world media as well as in social media. 

That type of dumb becomes a foolish legacy--not a laughing matter. 

Real, ongoing passion and care for the people and the progress of our nation within the larger world context...we can see it in the eyes, hear it in the words, feel it in our bones--it's tangible and it lifts us to achieve greatness.

Those things are smart--and what we need more of in the "real" world atlas. ;-)

(Source Photo: Andy Blumenthal)

A Dumb Dumb World

Your Bowling Help Desk At Your Service

This was the sign in the Eisenhower Executive Office Building Bowling Ally that I mentioned in a post yesterday.

[Note: I've removed the phone number so don't try calling.] 

Yeah, I've heard about a help desk for a lot of things, especially for Information Technology, but for bowling???

Thinking about calling a help desk for trouble with bowling [equipment], I couldn't help imaging how this may go and chuckling a little:

"Hello, this is the bowling help desk at your service--what is the nature of your bowling emergency?"

Or

"Press 1 if your bowling shoes are too tight.

Press 2 if you've dropped the bowling ball on your foot.

Press 3 if you've bowled 2 or more gutter balls in a row.

Press 4 if the bowling machine is in a frustratingly stuck position.

Press 5 if you've lost your bowling ball or need a replacement.

Press 6 if you need additional scoring sheets.

Press 7 if you're a lousey bowler and need bumpers to help your game. 

Press 8 if your fingers are caught in the ball and you can't get them out. 

Press 9 if you'd just rather be ice skating or going to the movies. 

Press the # key, if you need to speak to a bowling representative."

Lastly, I wonder if they open a help desk ticket for the bowling challenged and what their response time is. 

Yep, help is only a call away when you've got a bowling problem in the works. 

Now, if only they could fix the highly troubled DC Metro system--there should definitely be a robust help desk for that!  ;-)

(Source Photo: Andy Blumenthal)

Your Bowling Help Desk At Your Service