Showing posts with label Ease of Use. Show all posts
Showing posts with label Ease of Use. Show all posts

December 27, 2012

Brilliant Knife Set Design


I came across this brilliant knife set by French company, Deglon, called Meeting--I would assume it's called that because of how the knives meet up and fit together into a single stainless steel block.

I love the the simplicity and eloquence, and these won the European Cutlery Design Award.

There are four knives in this set for paring, utility, chef, and fillet. 
Deglon also has a steak knife set--similar concept in that the knives fit together, but they stack rather than fit inside each other, so it is cute, but has less of a wow-factor. 

My other concern with these knifes is their handle which doesn't have a cushioned or rubberized grib--so for lots of cooking and cutting, I am not sure how comfortable or slip-resistant these are to use.

Similarly, some of the knives may not be so quick and easy to pull them out and use, especially the ones that are tucked inside the others. 

Perhaps, these are an example of form versus function--where this contemporary knife set look very beautiful, but how practical are they for everyday use?

At $750, I am pretty sure these are better than anything I use regularly, but I am definitely no chef! ;-)

(Source Photo: Andy Blumenthal screenshot at Deglon.com)

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July 17, 2011

Wolfram| Alpha Reviewed

Here is an impressive video (actually part 1 of 2) introduction to Wolfram | Alpha by Stephen Wolfram.

It is an "computational knowledge engine" ( or answers engine) that was released 2 years ago on May 15, 2009 and was named the greatest innovation of 2009 by Popular Science.

It differs from Google or a traditional search engine in that it does not deliver a list of links to documents or web pages, but rather it delivers computed answers from structured data.

As there are so many web sites that profess to answer our questions--whether Q&A sites like Answers.com and Quora or online encyclopedias like Wikipedia, I am intrigued by Wolfram Alpha's computational knowledge niche.

While the site is useful for getting everything from the GDP of France to the height of Mt. Hermont, I found the Wolfram Alpha site struggling to answer a set of basic test questions:

1) Total amount (also tried "size") of federal deficit -- No, don't want a definition of a deficit.

2) Number of U.S. embassies around the world -- No, don't want the U.S. population, density, language, etc.

3) How many employees at the Department of State -- No, don't want a list of U.S. states.

4) Air craft carriers in U.S. Navy - 11 (okay, yay!, but no list of what these are and no hyperlink, boo!)

5) (let's try this) What are the names of U.S. aircraft carriers - No, don't want the number of passengers and goods transported in 2009.

6) Planned number of F-35 to be produced -- No, don't want the function line F-35.

7) Members of House of Representatives - Yes, 435.

8) Time in Alaska - 3:46 am, thanks.

9) Age of International Space Station - launch November 20, 1998 (12.7 years ago) - informative.

10) Depth of Earth's crust - 0-22 miles - not bad.

11) Volume of Pacific Ocean - big number provided - good enough for me.

12) Largest lottery winnings - No, not the movie, "The Lottery."

While Wolfram Alpha is impressive in mathematical and scientific prowess, too often, the answers just did not compute for the everyday questions posed.

As busy people juggling many different roles in life, it's nice to actually get an answer back when you have a question, rather than have to start searching through thousands or links from the traditional search engine page.

But when instead of getting answers, you see messages that the search engine is "computing" and then coming back with null or void responses, we are left worse off then when we started.

We shouldn't have to think long and hard about what we can ask or how we to ask it; the search engine should be user-centric and we should be able to be ourselves.

As search engine users, I think we have the right to expect that our focus should be on how to apply the answers rather than on the engine itself or else something is wrong.

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June 3, 2011

Describing Meal Time

The USDA released their new dietary guidelines yesterday (2 June).

And while there is no surprise in the recommendations that we eat more fruits and vegetables; what was refreshing was the new imagery for conveying the information.

Gone is the Food Pyramid and in is the Food Plate.
This new visualization overall makes a lot more sense since:

1) As the Wall Street Journal stated today (3 June 2011), "People don't eat off a pyramid, they eat off a plate." In other words, this is something we can relate to at meal times.

2) The plate here is used like a pie chart to easily show what portion of our meals should come from each food category. For example, you can clearly see that fruits and veggies makes up a full half of the plate. (Boy, I'm sure there are a lot of smiling moms and dads out there today, saying I told you so!) Also the role of protein in a healthy diet is reaffirmed with almost a full quadrant itself.
I am not sure why this initiative, according to the WSJ, cost about $2.9 million and three years to accomplish, since the representation seems fairly straight forward (unless some of that went to modifying the nutritional guidelines themselves).

In any case, I think we can all be glad they got rid of the 2005 version of the food pyramid that "left many baffled" as to what they were trying to say.

Still even in this new visualization, there are confusing aspects, for example:

1) Greater than a Pie--The Dairy piece is separate and off to the right of the plate. I would imagine that this is supposed to represent something like a glass of milk, but it is odd in this picture, since it takes away from the pie chart presentation of the plate where theoretically all the food groups on the "pie plate" would add up to 100%. Here, however, the Dairy plate (or glass) is off to the side, so we have something like 120% total--confusing!

2) Missing Percentages--The actual recommended percentages are not noted in the diagram. This type of information had previously been provided in the 1992 Food Pyramid through the recommended servings. Where did they go? I would suggest they annotate the pie slices for each food group with the actual recommended percentages, so that we have the imagery of the slices, but also have a target number to go with. Helpful, if you are counting your calories (and food types) on a diet.

In short, information visualization can be as important as the information itself--with information, having quality data is critical or else you have "garbage in, garbage out." Similarly, with information visualization, you can take perfectly good information and portray it poorly and confuse the heck out of folks--in essence making the resulting information into potential garbage again.

This is why efforts such as the Choose MyPlate are important to help us communicate important information effectively to people, in this case so they can eat and live healthier lives.
I think the new Food Plate is generally effective at presenting the information and I support this effort wholly, but I'm still looking forward to version 3.1.

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September 18, 2009

What Stops Us From Going Cashless

How many of you ever wondered why we continue to use dollar bills and coins when we have credit and debit cards that make cash virtually obsolete?

I for one have long abandoned cash in lieu of the ease of use, convenience, orderliness of receiving monthly statements and paying electronically, and the cleanliness of not having to carry and handle the cold hard stuff.

Not that I am complaining about money at a time of recession, but seriously why do we not go dollar-digital in the “digital age”?

Before debit cards, I understood that some people unfortunately have difficulty getting the plastic because of credit issues. But now with debit cards, everyone can shop and pay digitally.

Even government run programs like the Supplemental Nutrition Assistance Program (SNAP aka food stamps) now uses an electronic card for purchasing no money paper stamps.

It seems that credit/debit card readers are pretty much ubiquitous—stores of course, online—it’s the way to go, even on the trains/buses and candy machines.

From the taxman perspective, I would imagine it is also better and more equitable to track genuine sales transactions in a documented digital fashion than enabling funny “cash business.”

So why don’t we go paperless and coinless and fully adopt e-Commerce?

An interesting article in the Wall Street Journal, 11 Sept. 2009, described a trendy NYC restaurant that was doing just that.

“The high-end New York City restaurant said goodbye to dollars: Tip in cash if you like but otherwise, your money is no good here.”

Others have been going cashless for some time now.

“In the world of online and catalog retailing, credit and debit cards have long been king. And in recent years, a handful of airlines have adopted ‘cashless cabins.’”

As the NYC restaurant owner said, “Suddenly, it struck me how unnecessary cash was…[moreover,] the convenience and security of going cashless are well worth the added cost.”

Further, from the customer perspective, using a debit or credit card lets users optimize their cash flow and earn reward points.

I believe that the day is coming when bites and bytes are going to win over paper and coins.

This is going to happen, when the IRS requires it, the government stops printing it because it always has (i.e. inertia), when retailers recognize that the benefits of digital money outweigh the fees, and when resistance to change is defeated by common sense of modernization.


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May 10, 2009

Are We Getting Any Closer To Unified Messaging

The Holy Grail in communications has always been the drive to unify our messaging (data, voice, video) into a single device.

To this day, we continue to see vendors developing consumer products that combine as many of these functions as will possibly fit on a device.

For example, with the traditional copy machine, we have migrated to “all in one” devices that have copy, fax, scan, and print features. At the same time, cell phones have morphed into Personal Digital Assistants (PDAs), and have brought together traditional voice telephony with email, chat, web access, GPS, photos, videos, and an almost endless array of applets.  Similarly, computers are converging communications functions for email, voice over IP, photos, videos, social networking, and much more. While televisions are merging in features for web access, movies on demand, and so forth. 

Convergence is the name of the game--the consumer wants more functionality, more communications capability, more raw computing power, in single, smaller, and sleeker devices.

Ultimately, the vision for mobile communications was first epitomized by the Star Trek’s Communicator with universal language translation and later by the communications badge that with one tap put you in touch with Scotty who could beam you up to the Enterprise in a flash.

So with all the convergence in our communications gear, are we getting any closer to bona fide unified messaging systems?

I don’t know about you, but rather than less communications devices, it seems like I have more and more to fiddle and diddle with. At least two cell phones that balance on opposite sides of my belt (one is my personal phone and the other my work device) and I still have regular landlines at both home and work. Then there is my work computer and my home computer and remote access devices like air cards, tokens, and so forth. Of course, I have Skype, numerous email accounts, FaceBook, Twitter, Blogs, digital cameras, and various printing/copy/faxing/scanning devices to choose from. With various devices in just about every nook and cranny of my work and personal space, I’d say that my ability to community is certainly extensive, but unified, simple, user-centric—I don’t think so!

Government Computer News, 4 May 2009, reports: “Like the paperless office, unified messaging—storing and accessing various types of communications, from e-mail to voice mails, faxes and videos, in a single place—has been something of a chimera.”

With unified messaging, like the Holy Grail, it seems like the more we chase it, the more elusive it becomes.

Why?

Perhaps, we have a little bit of Moore’s Law running up against Murphy’s Law here. While the capability for us to do more computationally and functionally with ever smaller devices become greater and greater, the possibility of getting it all to work “right” becomes a greater and greater challenge. Maybe there are limits to how many functions a person can easily understand, access and conveniently control from a single device.

Think for a second about the infamous universal TV remote that has become the scorn of late night comedy. How many people get frustrated with these devices—all the buttons, functions, alt-functions, and so on that no reasonable person seems to care to learn. Or think about the 2 inch think operating instruction booklet that comes with the DVD player or other electronic devices that people are scared to even break the binding on. Then there are the PDA’s with touch screen keypads that you see people fat-fingering and getting the words all wrong. The list goes on and on.

Obviously, this is not user-centric architecture and it doesn’t work, period.

The consumer product company that gets “it”—that can design communications devices for the end-user that are functional and powerful with lots of capability and as close to unified as possible, but at the same time simple, compact, convenient, and easy to use (i.e. intuitive) will crack this unified messaging nut.

We cannot sacrifice ease of use for convergence!

Apple and RIM, in my experience, have probably come closest to this than any other consumer electronic companies, but even here it is a magnificent work-in-progress unfolding before our eyes.

I, for one, can’t wait for the Star Trek communications badge to become commercially available at the local Apple store. 


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